1. Cosmo Nail Bar

1. Cosmo Nail Bar

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Arlington, TX

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Cosmo Nail Bar

3.6 (166 reviews)
ModerateNail Salons, Waxing
Closed 9:30 am - 7:00 pm
Updated 3 months ago

Services - Cosmo Nail Bar

Manicure

Manicure and pedicure

Nail fill-in

Cosmo Nail Bar Photos

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Recommended Reviews - Cosmo Nail Bar

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Reviews With Photos

Jeanette H.

I have been coming to Cosmo Nail Bar for about 3 years now (Moved from Florida) and it is the first time I get terrible service. I initially went in for a pedicure on Thursday. I think the lady that provided the service was in a rush and immediately released me. She initially stated to wait 5 minutes for the toes to dry but I waited exactly 12 minutes. I put my shoes on, and left the facility. As soon as I got home I checked my toes and the polish was all messed up. I quickly gave them a call and the gentleman (extremely nice) said I could go back on Friday. I went back on Friday and Saturday and they were extremely busy. ( Mother's day weekend) so I told him if I could go in on Monday, and he said yes. I went it today Monday 5/13 around 1:55pm. I was greeted by a young lady who was extremely professional and helped me match my nail polish color. She walked me back to a chair and a lady came over a little after. When the lady arrived she looked extremely annoyed and asked me why I was there. I told her the story and she immediately answered this was my fault and I should have not put my shoe on. I told her the story and explained to her I was released immediately and that the lady had said they were dry. She rolled her eyes and started banging on the tub for me to put my feet up. I asked her it was not my fault she was upset and she didn't say anything. She painted 3-4 nails and I told her I could see another toe that was messed up. She rudely painted that toe too. Upon completion she said I was done. I asked if I could get the disposable flip flop, and she said just put your sandal on. I said no, they are going to get messed up again and I don't want that to happen. She started putting the flip flops on and they were put on incorrectly, I let that pass and went on to put my feet under the light. I asked her what her name was and she refused to tell me her name. She said "you don't need to know my name". A lady was passing by so I asked her who was the lady in the long polka dot dress and she said her name is Tina. Tina was extremely unprofessional and rude, and I don't think I will ever be back. Picture of the redone shows the toe was not painted correctly. But I was over the service so I didn't bother to say anything again. If I had a choice I would give them 0 stars.

Under arm wax + $5 ??

**Racist Establishment** I called ahead to confirm the cost of underarm waxing and was told $25, but after the service, I was charged $5 more. When I questioned this, I was dismissively told that the man at the front desk 'doesn't know anything, the price changed.' This is completely unacceptable, and I strongly feel I was racially profiled and overcharged because of the color of my skin. I won't be returning. The receipt clearly shows that the $5 was manually added on. And honestly it was the most painful under arm wax I've ever gotten and wouldn't have been returning to this establishment either way.

Spooky season nails!!

Nancy is my preferred nail lady, although I've had quality service from multiple people here. I've been going to Nancy for a few years, though, anytime that my schedule fits the days she works. She is always friendly, very creative, always remembers me and asks about my kids and stuff, very professional. I've recommended Cosmo, and, in particular, Nancy, to several people/

Nail design I asked for

I've been to this place twice for a pedicure. Today I went for a manicure and I showed the lady what I wanted and I also told her "the hearts as well please" and her response was okay... When it comes time to do the design it's literally nothing like the picture and she acts so surprised when I told her I didn't like the heart. Definitely was a waste of my time and she should have told me from the jump that she couldn't do the heart her whole vibe just showed that she didn't want to do my nails. Won't be returning. People work hard for their money so at least do what they ask and if you can't do it let it be known upfront or find somebody else.

Nails need love

I was looking for new nail salon to go regularly because I recently moved and I'm very loyal to my actual nail salon but gas so expensive. Anyways, I call to see if they have an open appointment for pedicure and dip in and the man who answered sounded like a correctional officer I thought I was calling jail or human services. Well, he said if I could be there in 10 min he could have someone get my nails done. They are very close by around corner so I got there and he was still being rude! I asked him if they could not use the acetone bowl method because that gives me a headache but he said the cotton and foil wrapping method took too long and they don't have time for that!! So I guess I can keep looking for another near by place where they wanna take care of me with not bad attitude. Good luck with having good clients and good luck on keeping your doors open this far I hope and wish the best of the best with horrible customer service.

Photo after 10 days
Jasmin R.

Ive been here twice and have had a great experience each time. The nail tech really took her time to understand what I wanted and offered more ideas to make it work best. She even did a test nail before jumping in. I got tips both times -dip ombré the first time and dip with black tips the second and they are SO sturdy! I also love how you can sit next to your nail date if you go with someone

Dallas C.

Ellie and the staff at Cosmo were extremely helpful and welcoming. After a small conversation with the person who greeted me at the door, I was brought over to the chair where I would then meet Ellie. Extremely engaging, warm and just over the top. She convinced to go for the Manhattan pedicure and to just go for the dip nail ($40). I'm so glad that I went for it. I asked her for a recommendation on a color and she sampled a few to make sure I was getting what I wanted. I couldn't be happier. She took her time and made my visit better than the last few. I never had a bad experience at Cosmo Nails but Ellie made it x1000 better. Thank you.

Love my set!
Amanda V.

My first time here and I love this place very friendly and she took her time with me. Spacious place very clean. I most definitely will be back!

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8 years ago

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Collin M.

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8 years ago

I love Cosmo nail bar i come here every time and they never disappoint! Complimentary bar and friendly techs! Ask for kiwi!

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4 years ago

Always booked no matter when you inquire. Makes you wonder.... No cosmos during the Pandemic.

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9 years ago

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Review Highlights - Cosmo Nail Bar

Crystal and Kiwi were very outgoing and talking to us as if we were there friends.

Mentioned in 9 reviews

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