Loved my experience!! Both my experience with nails and hair was amazing. Nathan is amazingread more

I went in to Crush Nails in Shrewsbury for a Dazzle Dry pedicure as a last resort last week because…read moreall other spa appointments elsewhere were booked for the time frame I needed. I say last resort because, I had visted Crush Nails several times before when it first opened a few years ago (2022) and stopped going because of inexperienced aestheticians who filed my nails down too far; however, everyone then under the original owner was very welcoming and the spa was beautiful inside, very clean and zen like with herbal teas offered, soaps, jewelry, clothing, etc. They were attentive to making the client feel special and a bit pampered. I really liked the vibe and mindset, but not the inexperienced services (3-4) / raw skin on the tops of my toes from filing down too far. This last visit (June 30, 2025), once I walked in, I knew something was further off as the vibe has totally changed: no tea, more cluttered and disorganized throughout the salon, very few clients (1 aside from myself), a chipped/dirty nail sample board, and lack of communication between client and nail tech. When I chose the color/s I wanted for a dazzle dry pedicure, I was told they didn't have those colors... A manager who had significantly better communication skills came over and tried her best to accommodate my color selection, but the colors just weren't there. At that point, I just wanted to leave and settled for a neutral color that I didn't really like as my 1 hr. appointment had turned into 1 hr 40 minutes and the other issues. (Again, all I had for a service was a standard pedicure w/ Dazzle Dry.) I would also agree with the other reviewers that the chairs were quite uncomfortable. Finally, the nail tech did a great job on the nail prep and massage; however, the application of the polish was not acceptable. (See photos below)

So very happy with my cut here, took about 2 inches off. It's so rare to find a stylist that…read moredoesn't take off too much when you ask for a trim, my hair feels so healthy! Very good clean environment and the staff were very friendly with welcoming energy. If you need a simple trim or a big change I recommend coming here.

I had a great experience at True Salon! The staff was friendly and Rachel did an amazing job with…read moremy hair. The salon followed all COVID protocols and made the environment feel safe and welcoming. I will definitely be back for my next cut!