Agevac has been to my house 3 times over the past year 1/2 The first was to repair my A/C unit…read morewhich was not working in the middle of summer. Leo quickly located the problem which was a computer circuit board. Because our house is over 20years old he said he may not be able to find a replacement part. After an extensive search Agevac was able to find a replacement circuit board. Without this the entire A/C unit would have to be replaced at a great expense to me. The only downside was the part had to be delivered from out of state. This meant we was without the A/C for 2 additional days. Once the part arrived Leo put it in and confirmed his original diagnosis and the system has worked great since then. Agevac also offers an annual (preseason) system check up for a small fee. This service can save an expensive repair later.

Being an animal hospital located in the middle of a desert, we do everything we can to keep our…read morepatients cool and comfortable. So when the unit that controls the air to our kennels went out, we started calling anyone we could to come and fix it. Agevac was the only company that really understood what an emergency situation this was and were there within 30 minutes and had the cool air blowing within the hour. Great service, great pricing and an all around great company!

I love the honesty, low prices, and punctuality this company offers. The maintenance plan they…read moreoffer is a no brainer! They discounted it for me from $150 to $135 with a military discount which includes a summer and winter tune up. I wish I would of found out about them before I bought my new unit from one of those companies that's ALWAYS on the radio. I realized how much I overpaid for my unit once I asked them how much it would of costed through them. I'm willing to bet, they could beat almost all quotes on a new unit. They have all my future business.

Update: Instant Air was sold to Sunrise Service in 2025. I found this is exceedingly unfortunate as…read moreSunrise Service was a disappointment. After Sunrise quoted me $1500 for a new fan I hired someone else come in and give a second opinion.The second opinion, verified I did not need to replace my fan at all. Instant Air had only just replaced it two years ago. Instant Air charged me $500 for the fan. The new company sunrise service now wanted to charge me $1500 to replace the fan which was relatively new. When I called another service company in, they verify the fan was new and did not need to be replaced. If you're going to Instant air and find that they've been bought out by sunrise service ; be careful. Don't just go to sunrise service casually just because they were bought Instant Air. It is not in any way an endorsement of sunrise service at all. Sunrise service just bought all of Instant Air's contacts. Get a second opinion, and get a second quote before you sign on for any big deals with this new company. Just be very careful.

My husband and I own a condo downtown. We were hamstrung on finding a solid air conditioning…read morecompany because most aren't insured for high rises. Unfortunately, we ran into this predatory company had the opportunity to do the honest thing and tell us there was really nothing wrong with our AC unit other than the a small wire fix. They told us that we needed a new unit and gave us the most exorbitant price imaginable. I feel like they knew and sensed that we had no other choice. Luckily, we found another company to give us an honest fair price. This company has horrendous business practices and should be held accountable!!! Stay away from them!!!

BEWARE OF THIS COMPANY!!! I found myself in a bad situation where I had a tenant at my condo and my…read moreAC stopped working. My tenant was visibly frustrated and demanded it be fixed immediately ( which I was trying to do) unfortunately there is not many companies that work on high-rise units in Las Vegas. I was referred to this company and a technician came out and spent 2 1/2 hours supposedly diagnosing the issue. I wish I would've known that this company previously scammed my neighbors at the Ogden in downtown Las Vegas. They tried to quote me $2500 to replace a part selling online for $70. Then they tried to convince me to buy a new unit which is a 2 1/2 ton water source heat pump.To be fair, I told them ) because it is a very old unit) . I would be willing to do something for a fair price. They quoted me 14 grand for a unit that cost $2700 to other vendors!!! I ended up speaking to the owner or manager. His name is Raul, he is a very clever talker and has an excuse for everything of the exorbitant price lying about their factual prices. He was chastising me on our phone call like go ahead and buy the unit online and we'll still charge you the same to install it. I ended up talking him down to 12 grand because of my dire situation and I honestly could not even afford that. I tried calling other companies, but nobody worked on high rises. They are trying to bully people into buying new units because they know they have no other choice. Their incompetent technician came to my property and diagnosed it for 2 1/2 hours and said that the problem was the reverse pump. They also told me that the new unit would not arrive until maybe another month so I had to explain to my tenant that I was unable to fix it for a while, And I had to terminate our lease and repay her $3300 !!!!They purposely didn't fix my unit to sell me a brand new unit!!!!And I had to move my Tenant out and lose $3300 in rent money because of their lies or incompetences. Fortunately, I was able to get a second opinion from another company . The guy was at my house for literally 2 mins and already had diagnosed a problem because the unit actually tells you what's wrong. There was nothing wrong with the pump whatsoever It was actually the control panel. The guy had my AC up and running in literally two minutes and charged me $75. The gentleman from the other company also told me that this specific unit all in he would charge $6275. Almost 8 grand less than URBN!!! The gentleman from the other company told me this was an easy diagnosis and the circuit board relay was bad that sends power to the reversing valve solenoid. I bypassed two contactor for cooling circuit and the board needs to be replaced in a few months $250. Turns out this company has been screwing over my neighbors as well telling them that their unit is unfixable just so they will buy new units or pay exorbitant prices to replace a part. I am not the kind of person to review companies unless they did such a good job I feel it is deserving of a review or if they did a terrible job. Not only was this job so bad , it was sinister!!They are taking advantage of people in a inflationary environment, and they know exactly what they are doing. Beware, they are predatorse!!!!

Highly recommend Seth for repairs by this company. A/C out on 8 July 24, called for repair,…read moreadvised tech would be sent before noon on 9 July 24. Tech Seth arrived prior to noon, checked system advised that A/C needed new blower motor, dispatched to obtain motor, arrived back around 1500 hours, job completed around 1530 hrs., and A/C running great today 10 July 24. Thanks Seth for a wonderful experience and great attitude in this extreme heat. Next time I need A/C tech, send me Seth. Truly an asset to your company. Thanks for the timely response in this extremely busy heat related season. CALVIN STICKLEY

horrible company DO NOT let them in our house they completely destroyed mt daughters house cut a…read morehole in ceiling without saying anything getting fiber glass all over her brand new couch broke the attic stairs off and just left them that way didn't even try to fix them they broke her tv and didn't say a word about it just stood it back up they didn't even hook the duct work up to the vents the plenum is too small the return is too small we had to hire a company to come fix the brand new unit when it stopped working just a week after install is why we know this they over wired her heat pump to the point it was a fire hazard we had to hire someone to fix the attic stairs we have sent this company many pictures and video of the damage done the general manager Christina wont even try to make this right she just calls you liar even after receiving the proof and then wont return your calls and just hangs up on you when you do call please take this review serious they will destroy your property and wont fix anything

We can't say enough good things about Greg at Horizon Air! He is the definition of honest,…read morereliable, and professional. He has come to our rescue (and my uncle's rescue) multiple times - during the brutal Vegas heat when our AC decided to act up. Each time, he showed up promptly, diagnosed the issue quickly, and got things running again without trying to upsell us on a brand new unit we didn't need. Greg truly has integrity, and it's so refreshing to work with someone who genuinely has your best interests at heart. If you're looking for an honest HVAC technician who knows his stuff and won't steer you wrong, Greg is your guy!

This my second time using Horizon Air. I recommend them highly. My unit is 24 years old and Greg…read moredid a refresh of many old parts to keep it running after it went down today. I don't how he did it, but he came same day on a very hot July day and worked late after an already long, work day. We appreciate and most importantly trust him very much!

Another year , had the AC units checked out by Liberty Air, Eric the tech was very knowledgeable,…read moreefficient and friendly, all of the employees I have spoken to are extremely knowledgeable and helpful, thank you Liberty Air!!!!!

Need a great heating and air conditioning company? Look no further than Liberty Heating and Air…read moreConditioning! This is a great family owned HVAC company that handles both residential and commercial. We've used them for years and they have always been friendly and easy to deal with. The technicians are very knowledgeable and the office staff are true professionals too! Whether you need a tune up of your system for a season change or an emergency repair - I highly recommend them!

A/C went out Friday, had someone put that night to get it working. Even when a leak was the…read moreproblem, they were quick and helpful to respond to get me cooled off. Great service and quality!

The original installer for our 16k AC Units: 2 on the ground next to the house and furnace in…read moreattic(? Not sure about attic units but there are "things up there lol). Installed 2 years ago. We were still under warranty, which expires August 11, 2024 This is an accurate account of our experience. To be clear, it is a positive review and I highly recommend these guys but let me get into it. The upstairs unit went out, no fan, hot air blowing; obviously I am highly concerned. Their tech Adrian went out and spent 3 hours out there ; he must have checked every single part and gave me a diagnosis that was unsettling including a $600 refrigerant refill which I don't have; I'm paycheck to paycheck; Adrian gave me a list of things that may have had to be replaced but he would consult with Luis, his manager and move forward from there. We were camping downstairs on a bed in the living room while they worked with the manufacturer since we were still under warranty, which expires August 11, 2024. Luis worked with the manufacturer and determined there was a way to equalize the pressures so the unit would run without extra cost. Adrian came out and fixed, then rechecked the unit 1 week later. Done. Fixed. Thank God. So 3 things that make me want to recommend these guys. 1. First the thorough check through and an honest evaluation. He could have said this is easy, reset the pressure sensor and left barely looking at it only to have it break down again in a week. I had a unit for 20 years before this and let me tell you there are lot of people who do this, knock the problem down the line and I'd have to call them back. Instead he gave me worse case scenario and checked with his manager. 2. Julio, was able to determine the best way to fix the unit without charging the $600. 3. Julio said that if the diagnosis that Adrian gave does end up being needed they would honor the warranty beyond it's expiration next month. So that gives me piece of mind. I feel these guys seem really honest and hard working, a far cry from the other AC working in Vegas.

My air conditioner failed. A call late in the afternoon brought a quick response. The technician…read morediagnosed the issue and presented multiple options. My problem was expediently resolved way beyond my expectations. Five stars for a professional quality company.

Cannot say enough about this company . Stephen is true professional. Had 2 AC units go out , got a…read moregood deal , repair was fast & I am very satisfied with the quality of work he did. I also had my AC go out in my condo , Stephen responded fast and the repair was a fraction of what other companies were charging me . Highly highly recommend them .