I can't believe my last review was over 7 years ago!! I…read morecontinue to give anyone who is looking for an honest, professional, and reliable A/C company these guys name BECAUSE- I've only had to have them come out once more for the unit that everyone else said was a lost cause. And 7 years later it's STILL WORKING!!! It's still an old unit, so it still costs me a lot in electricity during the summer (that's the unit's fault, not theirs), but when I'm ready to replace it- these are DEFINITELY the people I'll be going to! These guys absolutely saved me! They are the best!!

Yes Air Conditioning was able to fix the simple problem with this unit as a short circuit in low…read morevoltage wire leading to the thermostat. Unfortunately the Innovative Air guys were so incompetent they didn't even know what to look for, they wasted their time replacing expensive transformers that were getting blown on the main unit due to a small low voltage short on the thermostat control. Even the technician at Innovative Air derided his manager Eric for incompetence and not understanding the basics of HVAC units. On top of all this Eric managed to get a speeding ticket in our community at Anthem Country Club, for which we got billed. Full verification of these facts and the diagnosis/resolution by a competent HVAC company is readily available. My advice is be careful, the manager Eric clearly is incompetent. There are many better options out there; for those of us with multiple homes, we need to use such services often and our business will continue to go elsewhere. Communities like this are only useful if accurate information is shared among members. Don't fall for the excuses from the company - it was their incompetence that required us to call additional companies, who were able to fix the problem easily.

Great communication Prompt…read moreFriendly Fair Pricing Accommodating Don't try to oversell you Can't beat family-owned small businesses

1st time use this company & skeptical without a review too! They deserve one even without being…read moreasked. Carlos came & installed 2 new Smart/WiFi thermostats for my upstairs units & explained everything that I asked. They are honest & reasonable price out there! Another company (Super Svc Cooling & Heating!) came & told me they need to run an additional wire to get power for that wire to feed the new type of thermostat & gave me a quote almost triple the price! It's ridiculous! I'm glad I found HVAC Force. Will put them down as my to go for all of my places in the future. Thank you!

Thank you Ben for being such an amazing help. I had an emergency at home in the evening with the AC…read moreout and Ben was able to come that very next morning after I told him it was urgent. He gave us a few options and fixed our unit for only a few hundred dollars. We had someone else quote us a few thousand to replace the entire unit! Thank you Ben for being honest and quick with the work. Our system runs like brand new. Highly recommend to anyone especially if you need someone asap.

We were recently dealing with some AC issues and if you're in Vegas, you already know the…read moretemperatures are starting to heat up. We had a couple of companies come out, but Cosmo's Heating and Air Conditioning was the one we went with, and I'm glad we did. From start to finish, the experience was great!! Communication was a plus... they stayed in touch throughout the job, showed up when expected, and even worked around our busy schedule. Ben was professional, respectful, and took real pride in his work. He made sure everything was done right and cleaned up thoroughly, inside and out, before leaving. It's not always easy to find a company that delivers both quality work and honesty, but Ben and his team did just that. If you want the job done right without the runaround and stress, they're a solid choice.

We can't say enough good things about Greg at Horizon Air! He is the definition of honest,…read morereliable, and professional. He has come to our rescue (and my uncle's rescue) multiple times - during the brutal Vegas heat when our AC decided to act up. Each time, he showed up promptly, diagnosed the issue quickly, and got things running again without trying to upsell us on a brand new unit we didn't need. Greg truly has integrity, and it's so refreshing to work with someone who genuinely has your best interests at heart. If you're looking for an honest HVAC technician who knows his stuff and won't steer you wrong, Greg is your guy!

This my second time using Horizon Air. I recommend them highly. My unit is 24 years old and Greg…read moredid a refresh of many old parts to keep it running after it went down today. I don't how he did it, but he came same day on a very hot July day and worked late after an already long, work day. We appreciate and most importantly trust him very much!

Damn you Vegas summer!! It never fails that your unit will go out in the worst of conditions. The…read morecompany I normally call couldn't make it out today so I found this gem on Yelp. They were able to send a tech out within an hour and he was AMAZING. Edgar, THANK YOU! He was so thorough and told us what we should do to maintain our unit. Thank you so much for your fast response in unbearable weather and most important thank you Edgar for your professionalism and honesty. So highly recommend this company!

Never hired them and never will. We moved in a space close to them and previous owner used to have…read morean AC maintenance contract with them - he gave me their number and the name of the technician who was coming our quarterly. I call them, I explain who I am and that X used to do the maintenance. I'm being cut off "X is no longer with us". I'm like ok... I explain that I don't really care if it will be x or someone else performing the maintenance and if I can get a quote and get this going. Lady replies "I will work on it" and hangs up the phone. I was a little confused - she never asked me the email or phone number. The quote never came. Since, we had an AC emergency too. I decided to give them a second try (they are SUPER CLOSE) - the lady tells me in a super bored tone (as if she was doing me a favor she picked up my call and was assisting me) it will cost me an x amount of money for someone to come out and tell me what's wrong and then they would quote a repair. Then I asked if I chose to do the repair with them if they would waive the fee and she's like no. I mean... I understand and am familiar with running small businesses. I understand you don't wanna send people out for free and be at a loss. Freaking use your brain and include that fee into the quote and pretend you're doing me a favor. Don't be just plain rude. Twice. Sorry but I won't try getting someone else a third time. Maybe technicians are good but so are other technicians in places with better customer service.

I live in Georgia and this review is on a company that my son found in Las Vegas, NV on Yelp to…read moredeal with a major air conditioning problem at our home there. I didn't know that this company even existed until my son called me after he was told the HVAC unit needed to be replaced. The unit that Cool Air Now LV replaced was the original heating and air unit from when the house was built in 1981. Just so everyone knows we had an inspection on this home prior to purchase and the inspector did tell us that it could possibly be very soon and the unit would need to be replaced. On Tues, Jun 26, 2018 in the late morning hours the air conditioning unit went out in the house. This company was contacted and within a couple hours there was a tech there to access the situation. Let me say the temps were triple digit and there was company at the house along with a family pet. The decision was made that the unit needed to be replaced. At about 3pm we were told it could be done the same day. Amazing! The crane operator showed up about 20 minutes before the install crew that arrived about 8pm. They finished the installation about 1130pm. Sadly, the unit did NOT work properly after the install crew left. Frantic on Wed morning, Jun 27 @ 500am we started blowing up the phone lines. About 10am another service tech showed up and it took him about an hour to access the situation and find out why it wasn't cooling. This is a brand new unit, why wouldn't it be working? I also felt like I had to give them an opportunity to correct the issue if in fact it was their issue, they came through with flying colors. He found that it was something that was over looked during the install. He corrected the problem and the system is working perfectly. I read some reviews and decided that I was going to go with the good, the bad & the ugly. Was I disappointed that the unit didn't work the night it was installed of course but they got on it and got it squared away. The customer service itself was fantastic, I believe the install team had a long hot day and a mistake was made, doesn't make it a bad experience over all. I only dealt with Renae in the office and I couldn't believe how pleasant she was when her phone started ringing at 5am. Not sure that I could or would be so gracious. As the owner of the house, and not in the area, all of the communication that I have had with this company has been over the telephone. My son dealt with the techs on the job and he had no issues there either. So, with that being said I will absolutely give them 5 stars and would recommend them and use them in the future. Our intensions are to continue using them for the annual inspections and any required services. Thank you from a very satisfied customer.

This is the company I used 3 years ago when my air conditioner died. After dealing with a different…read morecompany that let me down they came out and replaced everything brand new. My ac works great ever since. The reason I am posting this is because recently I noticed my carpet was wet and stinky. I thought it must be a leaking water pipe or something and the smell could be mold!! I was terrified and I thought they would have to RIP up my carpet and cut holes and and .. I was going nuts but they came out and inspected everything and it turned out it is my cat peeing on the carpet. I need to clean the cat box better. Lesson learned but I really appreciate their honesty as they could have told me I had a water leak and a mold infestation and charged me thousands of dollars and I probably would have paid it

I stopped by to see if this business fixed lamps because my dog chewed off the plug on the cord to…read moremy lamp. While this isn't the type of work they do, Brandon was so kind, he welcomed me in, and guided me through the process of replacing the plug on the cord. When he was done, I walked away with a working lamp! He made my day!

I hired Callidus Electric to run Ethernet and install four exterior PoE security cameras at my…read morehome. Unfortunately, while the cameras were ultimately installed and working, I was very disappointed with the workmanship, professionalism, and especially the company's response after I brought the problems to their attention. Several drywall access holes were patched very poorly. The pieces were uneven, there were large gaps and damaged edges, and they used raised, rounded-head screws rather than drywall screws, leaving me with additional corrective work before the ceiling can be properly mudded and finished. This is now something I will have to pay someone else to repair. The crew also left drywall dust, pieces of stripped cable sheathing, screws, and other debris behind in my garage and around multiple exterior areas where they worked. One of the screws was left on the garage floor where I park my vehicle and could easily have ended up in a punctured tire. What particularly bothered me from a professionalism standpoint was that the crew helped themselves to my personal equipment without ever asking. They used both my ladder and my broom. I expect someone working in my home to bring and use their own equipment and if they need something they didn't bring to ask permission before simply using my personal equipment. There was also a basic installation request that wasn't followed. I specifically asked for 4-5 feet of slack on each Ethernet cable where the four runs terminate at my PoE switch. Instead, the four cables were left at substantially different lengths--approximately 5 feet, 3 feet, 3 feet, and only 1.5 feet--making it more difficult to arrange the equipment the way I had planned. I initially chose not to post a negative review and contacted Callidus directly instead. I spoke with Kyla, explained the problems, and subsequently emailed detailed feedback along with photos. She was polite and apologetic and told me she had shared everything with the service manager and owner and that the work was "completely unacceptable." Unfortunately, that was effectively the end of Callidus' response. I never heard from the service manager or owner. Neither contacted me to apologize, discuss what happened, or offer any way to make the situation right. Nobody offered to correct the drywall patches, reimburse any portion of the cost of having it repaired, provide a partial refund, offer a future service credit, or propose any other resolution. I was simply told the employees would be spoken to internally. I appreciate Kyla's apology, but internal employee coaching doesn't resolve the problems left behind at a customer's home. I gave Callidus the opportunity to address this privately before posting a review, and I was disappointed that management apparently didn't feel any additional follow-up with the customer was warranted. The mistakes themselves were frustrating, but the lack of ownership and meaningful response from management after I documented everything is ultimately what turned this into an unsatisfactory experience for me.

I love the honesty, low prices, and punctuality this company offers. The maintenance plan they…read moreoffer is a no brainer! They discounted it for me from $150 to $135 with a military discount which includes a summer and winter tune up. I wish I would of found out about them before I bought my new unit from one of those companies that's ALWAYS on the radio. I realized how much I overpaid for my unit once I asked them how much it would of costed through them. I'm willing to bet, they could beat almost all quotes on a new unit. They have all my future business.

Update: Instant Air was sold to Sunrise Service in 2025. I found this is exceedingly unfortunate as…read moreSunrise Service was a disappointment. After Sunrise quoted me $1500 for a new fan I hired someone else come in and give a second opinion.The second opinion, verified I did not need to replace my fan at all. Instant Air had only just replaced it two years ago. Instant Air charged me $500 for the fan. The new company sunrise service now wanted to charge me $1500 to replace the fan which was relatively new. When I called another service company in, they verify the fan was new and did not need to be replaced. If you're going to Instant air and find that they've been bought out by sunrise service ; be careful. Don't just go to sunrise service casually just because they were bought Instant Air. It is not in any way an endorsement of sunrise service at all. Sunrise service just bought all of Instant Air's contacts. Get a second opinion, and get a second quote before you sign on for any big deals with this new company. Just be very careful.