Not sure how incompetent this group is but have had 2 oil changes here and they cant figure out how…read moreto reset the oil monitor. They are 50.00 higher than local competitors and don't know how to complete the job. Will not be back!

This was my first time there and Jah and his team took care of my car. I got an oil change and…read morethey checked the air in the tires and other stuff. It was very easy and they were very efficient. I will be going back for the next oil change.

Service is quick and professional. Some services were done that I didn't want, at least that day,…read moreand there were no questions asked. They backed off the charges and got me in my way. I'm a customer for life!

I stopped at Black's Tire & Auto after picking up multiple nails in my tires, expecting a…read morestraightforward repair. Instead they told me they could only patch one tire due to a strict policy, and then quoted over $2,000 for four new tires. It felt as though there was no flexibility or real effort to help, and the experience felt pushy and impersonal. It was unpleasant during an already less than ideal situation. The staff didn't offer any guidance or alternatives, and I left feeling like the only priority was making a sale. Definitely not the service I expected, and easily enough, I found another local mechanic for me who resolved the problem within 30 minutes for less than $100. Call around first before encountering a scenario like this.

They always get you in and out! And comes with a car wash. I love coming here. I find them to be…read morehonest

Good customer service, technicians had patience with me and provided clear data about my vehicle…read morewith written reports.

I just want to leave this review with hopes that no one ever takes their car to Walmart Auto Care…read moreCenter in Laurinburg, NC especially if you want it. I had just purchased a 2021 Hyundai Sonata 3 months prior to this visit and was taking it here to get the oil changed to protect my purchase. While there the mechanic notified me that in addition to the $50 I was quoted, it would be an extra charge of $10 for a different oil filter that my vehicle required. I agreed and paid the extra charges. Thinking everything was ok, I left and 3 days later I get a icon on my dashboard notifying the oil was low. After my husband opened the hood there was oil blown out everywhere and all the oil I had just paid for was now leaked out. After getting another mechanic, he stated they used the "wrong" filter in which I had paid an extra $10 for which caused it to leak out. I called numerous times to asking for the manager in which the name kept changing of who that was by the service rep that was answering the phone. I even called corporate and still haven't had anyone reach out to me regarding this error which could've caused significant damage to my vehicle. So I've basically paid twice for a oil change and never once spoke with anyone to get a refund. I will never go here again.

3 out of 4 times has absolutely awful. The first time was great, so I keep chasing that rainbow…read more... The second time, after 4 hours and me being the only vehicle in the shop, the one person working in there had a mental breakdown....so I left. The third time they said it was a 30 minute wait. It took 3.5 hours. The fourth and final time, which is right now.... is now going on 3 hours after being told 10 minutes. I quit Wal Mart.... Amazon, Jiffy Lube, Lowe's, and Harris Teeter....will take a bit longer to get around, but at least I can keep my soul.

If you want it done right, this is THE place to service your BMW, Mercedes Benz, Mini or Audi…read more Fantastic and very knowledgeable Master Tech with 30+ years of experience.

I hate dealing with car repairs...this place was a god send! Was able to service same day, very…read moreresponsive and kept me informed of the process. Met with the staff and just in awe of their professionalism and knowledge. I just became a life long customer

I took a peep at the other reviews and thought it was fair to share mine. My experience was…read morepositive, maybe these are the reasons why: 1.) I called ahead to see if they accept appointments, they do not. 2.) I brought my own oil and air filter for them to use on my oil change. Saved me around $35 off the cost of the service. Positives: 1.) Indoor and outdoor seating. I really appreciated the patio out back, it was cozy and spacious enough to not have to wear a mask and my kid could do her thing (never sit down or sit still). 2.) Clean, spa-like bathroom (I mean, who has clean and rolled wash clothes in lieu of paper towels). 3.) Coffee bar with a ton of options. 4.) They give you a complimentary car wash and if you don't use it that day, you can come back within 10 days to do so. 5.) The technician was extraordinarily polite. I had a few questions and he did a fine job answering them. 6.) They vacuumed the cesspool that is my backseat. Cesspool might be a bit dramatic, but I have a five year old...enough said. Opportunities: Honestly, I can't think of one right now. I knew it was my choice to show up and wait. That's the way those places run. The staff was polite and efficient. Thank you!!

My own washer fluid was magically dumped in my trunk. Oil change interval was reduced from 10,000…read moremiles to 5,000 miles. Oil color still looked dark after changed. Tire pressure not checked or filled. Worst oil change I have ever seen. Seriously considering opening my own oil changing service, since they feel they can treat customers this poor. Must be a stupid simple business model.

Competitive pricing. Efficient. Reliable. Nice people…read more Thorough. They fix things and check everything

We've been to Harrell's twice and both times their staff and service were exceptional. I've heard…read morepeople mention a good mechanic is rare so I'm here to let you know the good ones are at Harrell's! Highly recommend and we'll be back next time we need anything for our cars.