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    Costco Hearaid Center

    4.9 (9 reviews)
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    Updated 2 months ago

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    Ruwan Kiringoda, M.D

    Ruwan Kiringoda, M.D

    4.8(19 reviews)
    3.2 mi

    I'm a 36 y.o. female. My worsened/more acute hearing loss issues spanned about two years by the…read moretime that I got surgery, and a year and a half before I met Dr. Kiringoda. It was a really hard time. I had a couple of other ENTs unsure of the root cause, with imaging showing no issues, etc. Those ENTs mostly pushed for keeping my newly acquired hearing aids and not pursuing surgery to better my hearing on its own. I finally met with an ENT who recommended the right imaging and then referred me to Dr. Kiringoda, whom he highly recommended. When I first went in for a consultation, Dr. Kiringoda and PA Rachel (who is also awesome) spent a lot of time with me. He looked at my new CT with me and explained what his plan would be for surgery, targeting the exact cause of my hearing loss. Additionally, he would explore the middle ear to ensure there were no other issues and be prepared if anything else came up during surgery. He thoroughly explained the procedure and what to expect. Small Note: He spends considerable time with his patients, so appointments sometimes run behind, but it's all good because his expertise is worth the wait! I got surgery done by Dr. Kiringoda in August 2025, where I underwent an Ossiculoplasty, in which he placed a prosthetic due to erosion of the long process of the Incus bone. After my surgery, I experienced minimal pain and no complications. It was clear about a month after that my hearing was improving, my tinnitus was decreasing, and the numb feeling in my ear was mostly gone. By two months or so, my hearing was exceptionally improved. I am so grateful to Dr. Kiringoda and his excellent team both before and during surgery. I felt well cared for and still do, knowing they are in my corner if something else transpires with my ears. I highly recommend Dr. Kiringoda and PA Rachel Brown, and I have told several people who have asked me for a reference for a good ENT.

    This review is long overdue. I cannot thank Dr. Kiringoda and his team enough!! He significantly…read moreimproved the hearing in both of my ears from otosclerosis after the birth of my son in 2001. I've worn hearing aids for 24 years by total necessity to work and live because of this disability. After two successful surgeries, I can carry on conversations, workout and talk with people, hike and swim without fear of ruining my expensive hearing aids. It's miraculous!! I knew from my first meeting with Dr. Kiringoda, that I could trust him completely. He is kind, patient, caring and clearly experienced, but also humble. Excellent bedside manner compared to a surgeon I met with 20 years ago in SF. I can't recommend Dr. Kiringoda highly enough...he improved my quality of life in a way I didn't think was possible. Thank you!!!

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    Ruwan Kiringoda, M.D
    Ruwan Kiringoda, M.D
    Ruwan Kiringoda, M.D

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    Pacific Hearing Service - Los Altos test booth

    Pacific Hearing Service

    4.9(38 reviews)
    11.7 mi

    Pacific Hearing Connection has been wonderful for my family member who has profound hearing loss…read more It's a bit of a drive for us, but the care and support we receive make it worth it. I'm always able to call and come in the same day for things like a tube replacement, which has been incredibly helpful. The staff is very knowledgeable, caring, and you can truly tell they are passionate about what they do. Appointments with the doctor can sometimes be difficult to schedule, but the team's dedication and expertise make a big difference. They have provided my family member with the best hearing aid options available and continue to offer great support. We truly appreciate the care they provide.

    What takes a healthcare professional from being merely good to being positively great?…read more 1 The office is bright, clean, airy, and tranquil. 2 I have never had to wait more than 5 minutes for our scheduled appointment. 3 Every staff member greets you warmly. with a genuine desire to do everything they can to serve you. I've had the pleasure of working with Kassie, Danyel and Jana. I have never been to a friendlier office that is more dedicated to serving its patients. 4 Rachel is thorough and takes whatever time is necessary to conduct hearing tests and to fit hearing aids as perfectly as possible. This may take 25-50% longer than other audiologists who think 80-20 is good enough. And she does it at no additional charge. 5 Rachel is deeply knowledgeable. She stays current with new technology and the characteristics of hearing aids from different manufacturers so she can make a recommendation that will suit your unique needs. 6 Rachel makes it fun to come to her office. 7 Rachel will answer all of your questions, whether obvious or esoteric, fully and with respect. 8 If you have a question between visits, the staff will provide the answer immediately by phone, and if necessary, will send additional materials electronically. 9 I also consulted with Dr Brook Raguskus in the Pacific Hearing office who is a specialist in tinnitus. She too is deeply knowledgeable, respectful, and makes the visit fun. Rachel and her entire team are exceptional. They have earned my wholehearted recommendation.

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    Pacific Hearing Service - Los Altos front office

    Los Altos front office

    Pacific Hearing Service - Hearing aid vacuum

    Hearing aid vacuum

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    Los Altos wax room

    Landmark Hearing Services - At the Starkey Foundation event in SF. We were able to get three people hearing aids

    Landmark Hearing Services

    4.4(51 reviews)
    11.1 mi

    Front office is highly unprofessional. I had a family…read moreemergency and we had to reschedule my Grandma's appointment so I called and left a message. Didn't get a call until the next day and we agreed on a day 2 weeks out. Then I get a call today saying the business name has changed to San Francisco something and we had 2 no shows so they sent the hearing aids back and they no longer accept her insurance anymore. Ummm....what?? 1st off I called to reschedule... He argued that I didn't call... Really genius?? Then how did I get the other appointment?? And said if I called on Monday there was none there to answer the call, just the doctor. It's not my fault he wasn't there to do his job and it shouldn't have counted as a no show if I informed them earlier. Then says we no showed 3 days ago when I had it down for next week and didn't get any reminders. But the part that really gets me pissed is the fact he said they sent them back. I'm like, already? After 3 days? He said, in a rude manner, I don't know when they sent them but they did and now you have to go somewhere else. I have worked in the medical field at private practices for many years and this is not how you do business. And I can tell the front office help is lazy because many times I have left messages and have not received calls back. Save yourself the trouble and go else where! If I could I would give 0 stars!

    This is a business that doesn't care if gets your business…read more.. Had an appointment this morning, but decided to cancel because of the front desk person. The very first impression she gave was indifference followed by a hacking cough she tried to suppress (not wearing a mask). She walked in from the back room (of an already small office lobby) briefly looked at me, then gave me papers to fill out and started to turn. I asked if the pens were clean since there were no labeled pens and only 2 or 3 in the pen hold can. She said yeah as she was turning away. I forgot my mask and went back out to the car to get it, since they didn't have any available (not sure if a hearing test facility qualifies as a medical facility under the Santa Clara County Health dept.). After coming back in and turning in the form she again only looked at me when getting the forms once, and not again until my misunderstanding of what she said. Ironically I am at a hearing test place and heard her say is that 'butt' for your email; not the best handwriting. Corrected her, but was already agitated by the lack of a welcome and the feeling of indifference (with an extra dose of coughing), and then said why would you say that? Say "butt"? I wait a few seconds and she doesn't say anything. I eventually just go to the restroom. When I get out she said only said "bud". Then says it again, while at least looking at me this time, but now looking a little annoyed. Goes back to looking over the form and without looking at me, asks for my insurance card. I followed my instinct and said I am canceling my appointment. "Ok", looking at me with indifference again. I had to ask for my paperwork so it wouldn't be billed accidently. Once I got it, I started to leave, and mentioned she was coughing/sick. She sarcastically said 'bye'. I came back in and addressed her attitude and about being sick. I am guessing they have so much business it doesn't matter how she treats people, because she just turned and walked away... I left, because I didn't feel at that point I could trust them to do the testing correctly, and really didn't want to find out one way or the other...maybe you will get a different experience if you decide to go there...

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    Landmark Hearing Services - Sold!

    Sold!

    Landmark Hearing Services
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    Costco Hearaid Center - hearingaidproviders - Updated August 2026

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