I have used Cothron's two times now to move a safe that weighs 1,300 pounds empty. Both times I had the same movers and they were amazing in doing a great job, paying attention to detail, and just being down right good people. Beyond that, I called MANY safe moving companies and Cothron's had the best price and on my second move they fit me in their schedule with just a few days notice. Even the operator who scheduled the move was great. They obviously know how to,provide good customer service. They took so many precautions to ensure they did not damage my tile and wood floors by laying blankets and planking down. I would highly recommend them if you need a safe moved. read more

Best customer service you could ask for. Knowledgeable staff without being pushy and goes the extra mile to ensure customer satisfaction. Thank you Garrett. You're the reason people like me drive 45 miles to get the service we trust and return for. read more

Cothron's was safe, fast, and efficient in helping me get into my car. Their dispatcher gave me a realistic idea of when they would get to me, and 30 minutes later, I was holding my car key again! Great service. read more

These guys know what they're doing! Fast and friendly too. Saved my vacation by getting my suitcase lock open when I couldn't. Thank you so much!! read more

There are a lot of locksmiths who are cheaper but they cut corners and do shoddly work. I've had work done by then and they are fast, very professional and reasonably priced. I would not hesitate to hire Cothrons again. read more

Re-keyed my house. Had to come back and fix one door when the key suddenly froze and would not turn two days later. For the money, they're worth it. Staff are very professional and knowledgeable. read more

We had a miscommunication over an appointment in my home. These stories often end in frustration. Instead, Cothron's people at every level showed a amazing commitment to their customers that is rare. The gentlemen who came to my home were extremely careful. They overcame a couple of logistical problems that would have stopped most people. And they were above and beyond polite, even when I was admittedly upset. It is so good to experience such professionalism. I appreciate that sincerely. Thank you. read more

My ancient door and lock need lots of TLC which Cauthron's provides on in a timely manner with expert service. I cannot say enough nice things about the company and their service. read more

I came into the store to ask about different security options after my garage was broken into. After being told about different lock options, Brandie informed of a few ways to make my garage door more secure. She was very knowledgeable and helpful when determining what was going to work best to fit my security needs. I will return for more services in the future. read more

Ray came over today and re-keyed my lock in a jiffy. He also helped secure the strike plate with longer screws (something I've been meaning to do forever). Easy peasy, no problem. Until I came home later that day and realized I had left my new keys inside and my garage remote stopped working! I was locked out. So I called Cothron's and they quickly dispatched Ray back over from all the way down south. Not only did he have to come back, but he had to do it in horrible Austin traffic! And they did all of this at no charge to me and no hassle. THAT'S some customer service right there. Cothron's is the place to go for frazzled-forgetful-moms like me! THANK YOU! read more

Cothron's Safe and Lock - Here's Ray teaching my son how to pick a lock. (He he) Thanks Cothron's! - Keys & Locksmiths Near Me - Austin, Texas

Would highly recommend Cothron's to anyone who has key needs or inquiries. I really felt like the staff went above and beyond to fix my car key issue. Ask for Marlin! read more

I just needed to copy a couple of keys, but one of them was done incorrectly at both Home Depot and Lowes. I was in and out of here before I even had a chance to sit down and all the keys worked fine. The prices are quite reasonable as well. read more

They did a great job of installing dead bolt locks on four doors. Thank You Frank and Jeremy!

I went in with a broken Honda Key. The key had come out of the shell. It was replaced with an aftermarket cheap shell that wouldn't even close all the way. I pointed it out to Houdini and he disappeared again only to come back and say the inside was waterproof. It looks like crap and seems very cheap. For over $100 you would think they could do better. I should have just gone to Honda. What a disappointment. read more

Chris and Marlin were a huge help with fixing the ignition on my 2009 Suzuki Burgman 400. They spent over an hour with me at no extra cost trying different things to unjam the lock and would not give up until something worked. They were very nice and saved me over $200 as my alternative was to buy a new ignition and this was my last hope. I will definitely be coming back here with anything else I need lock and key wise. read more

We had a great experience with Jeremy G. from Cothron's to replace our front door lock. We called for mobile service in the morning, and they were at our house the same day. Jeremy is professional, courteous, meticulous and went above and beyond in helping us choose the right type of lock set that would fit our front door. He even had to fashion a part to make the lock fit. We highly recommend Jeremy and Cothron's. read more

I had an issue with a lock on one of those big containers you put on your car rack. Yakima, Thule and others make them. Well this one is made by Mont Blanc and is not a normal key. I must have called 15 locksmith's and went to see a couple of them. Cothron's was the only one that could give me ANY useful information and help. The service was fantastic and they gave me the help I needed. I will never go anywhere else. read more

I have been using the family owned locksmith for over 18 years. I met the owner over 15 years ago. He still can be found at the downtown location and he's 90+ years old. The guys behind the counter are real professionals and very helpful. I have to say cothrons is my first call every time I am in need of prompt efficient service. read more

I called to have my house rekeyed. The tech came the next day, made new keys for all 3 doors, and helped to reset a digital keypad. All was done fast and effective. We are very happy with their services! Would recommend to others! read more

Josh and his partner left a little while ago. I am happily in possession of keys for 2 separate houses. They replaced two deadbolts and reprogrammed a keypad deadbolt entry I could neither figure out nor find its necessary user's manual. Great work that was expensive but well worth it for the quality and peace of mind. Plus they were just nice guys. They even offered me their pen when I said it was a great one. 'I have a box full in the truck.' I'll pass, guys, but thanks. But if I ever need another locksmith, I'll be calling you. read more

I don't feel compelled to write a lot of yelp reviews, but I had to let the world know how awesome Ray and Dave at Cothron's were. I'd been looking for a keyed lock for my sliding glass door and it's been a pain in the ass trying to find something to replace the non keyed lock that I have. I brought the latch parts for the sliding glass door in, and they spent a lot of time helping me figure out how to proceed with this project. They had the parts I needed at their warehouse, but it would take a few days for the parts to come in. In the end, Dave did some sleuthing online and found an alternate source for the parts from a competitor. I'm shocked at how honest these guys are. If I ever need something related to locks, I'll always check here first and give these guys a chance to earn my business before going elsewhere. read more

These folks are great. I've been to them a couple of times to do things that seemed impossible, but they really have a mastery of locksmithing wizardry, and do an excellent job. They seem to enjoy figuring out how to do things they've never quite done before, which impresses me. They listen carefully to your needs, and go over economical options. Their prices seem entirely reasonable and, if anything, surprisingly low. They've saved me a lot of money by fixing things that I thought needed to be replaced. read more

IF you have a NICE SAFE and WOOD FLOORS, you really need to think twice before using these guys. They were very nice but really, really GOUGED our BRAND NEW WOOD FLOORS AND DIDN'T SEEM TO REALLY KNOW HOW TO MOVE A LARGE GUN SAFE. In addition, the cost was NO WHERE EVEN CLOSE to what I was told. They did get the job done and it is appreciated but I would surely look to another company that is experienced in moving safes into homes with wood, tile and carpet flooring. In addition, the "owners" couldn't have cared less that damage was done to floors, doors and carpet. read more

I've used Cothron's for all my locksmith needs for years and everyone from the technicians to the folks who work in the stores and office are always super helpful and knowledgeable! Today Becca who helped me get an appointment was fantastic! I love it when I work with people where customer service matters! read more

Sadly, I can't recall the name of the technician who installed our keypad deadbolt, but he was very helpful and professional, and we managed to get it done with little fuss. Much appreciated! read more

I went there with an ignition that needed a key made form it. They did it pretty fast and barely charged me for it (like $25 bucks? that's pretty damn reasonable). The service isn't quite top notch. I'd have to say that they're not very nice. I mean, they're not horrible, terrible, disgusting people, but they definitely aren't super big on smiles, pleases and thank-yous. But still, with prices that low and at that speed... still worth 5 stars. I would definitely recommend Cothron's! read more

Yea, my fav key copy place! Love a shop that smells old and really gives the vibe that it's been around forever. They have done a whole-house rekey for us, quickly, fair price. I am a Realtor so I need keys often and this is my go-to place. read more

I called for a quote on changing the mailbox key. I was told $35 for service call and $25 for the lock. A time was set and the locksmith didn't have a lock with him. We scheduled at another time to meet and he didn't show up. After calling I finally met him, he changed out the lock and charge me $200, $150 for labor! I call that bait and switch! So if you decide to use them, I suggest you get a quote in writing. I will never use them again! Kay Hays read more

Super over priced. I bought a basic knob with no lock and key for $20. While I was waiting in line the older gentleman at the register was yelling at a older couple about their car key. Instead of giving them ideas on where to go for help he just kept saying I can't help you. Only reason we stopped was the furniture store next door and I won't be returning. Bad customer service. read more

Don't waste your time going any place else. These guys are the pros if you want it done right and want it done the first time. I had a special key port blank that they were able to do (recommended by them anyway). I will say if you need a car key programmed for a foreign car it will probably be cheaper at the dealer. read more

Overall a decent experience. I'd prefer to keep my money local as much as possible but could have done the same key cutting at the Damn depot in less time. Your guess is as good as mine if the cuts would have been accurate. Don't mind paying a higher price for local but that should usually be accompanied with extremely good service with attention to detail... read more

I went in to get a key copied and was out in less than 5 minutes. They were fast, friendly, affordable.

NEVER AGAIN. I wanted to support the independent guys and not go to Home Depot or Lowe's, so I came here. I needed a new mailbox lock and the clueless salesperson swore up and down that they're standard. So I purchased one and took it home. It doesn't fit. So now I'm out the money because they don't do returns. I am eating the money and learned my lesson the hard way- go to Lowe's where they guarantee their products with a return policy if it doesn't work for you. read more

Had a couple of locks that needs re-keying. Called them and job was done that afternoon without any fuss. Price slightly high but reasonable. That night found out the lock won't lock with the new keys. Give them a cal the next morning. They said they'd send some on out that day. The day went by and no one showed up. Give another call the next day and someone came and fixed the issue no problem. Service was friendly and fast when it worked. No real complains. read more

Cothron's service as good from start to finish. I called around noon for non-emergent service and my super tech Juan was at my front door around 1:30. He got my kitchen door open, diagnosed the lock problem, and checked to see if he had the part on his truck so I could keep the knobs but that didn't work out. He went back to the shop, got a new lock and tested out a key fob that wouldn't program. He took care of replacing the lock and rekeying my deadbolt to match the other doors. The cost was quite reasonable and less than what I was quoted by the dispatcher. I will use Cothron's again anytime I need a locksmith. read more

Super nice staff, willing to help you DYI and learn about locks. We will definitely be back. Decent pricing.

Today I called Cothron's Safe and Lock, due to a multitude-T lock I purchased and have seen this tyoe of lock before the pins fell out while trying to figure how to install the lock. Well Mr. Dan was so very helpful and came to my rescue and fix the pins in my lock within an hour. I was very pleased and greatful for the quick response and turn around. Would for sure use them for all my lock needs and would recommend them for your lock needs as well. Very pleasant and helpful. Thanks Mr. Dan for all your help and giving the best customer service.. read more

I always like to patronize businesses in the neighborhood and there is a reason why Cothron's is still around. I scheduled service for locks on two of my doors, the guys were in and out in a hour, everything was done to my satisfaction in an efficient and courteous manner. I highly recommend them. read more

How can a business charge $50 to have an import car key made and not guarantee that it will work. Where is the business logic in that. Why offer to do it all? I strongly recommend that you confirm that the work is guarantee to work before you pay. read more

We had a situation with our house keys being among items stolen out of my teenage daughter's back pack. We called Cothran's early on a Sunday morning, and the locksmith was at our residence within an hour. Jeremy Garrett did top-notch and efficient work, taking care of re-keying four locks in short order. He's first rate, and his fine work was consistent with previous service we've received from Cothran's. Jeremy and Cothran's really helped us out in a pinch. read more