I've been a customer here for 9 years!!!! I am grateful to this place!!! My 5 dogs always get the…read morebest care here and it does not hurt the pocket!

Love these good humans. I have been bringing my pets here for over 20 years. I have always been…read moretreated with kindness and care. Doctors are compassionate, staff is helpful and accommodating. I would recommend or refer anyone looking for a Vet to this office. Thank you pet care team for years of service and support.

On 6/6/25 I brought in my senior dog (doxie mix 17lbs) to check on a lump he had, and they…read moresuggested we also do a senior blood panel as part of an annual checkup. It seemed reasonable so I told them to go ahead. Upon bringing him in, he was acting normally. He was alert and wagging his tail, pulling at his leash, doing all of the normal dog things he does. After being taken into the back for bloodwork for 15 minutes (which felt like way too long), he came back a different dog. He was lethargic, wouldn't stand up, could barely move his head and his gums had lost all of their color (they were white). When I asked the vet (Dr. Dill) what he did to my dog he just shrugged at me, but once he saw his gums had lost all of their color, he became visibly worried and tried giving him some oxygen. After 10 minutes of oxygen it became apparent that he was NOT responding so I grabbed my dog and rushed him to the nearest emergency vet. We spent several hours at the emergency vet while they stabilized him. Once he was stable he was still not acting right and his red blood cell count was down from where it had been when we brought him in. My dog ended up spending 24 hours in the emergency room (totaling over $3500) and is still not fully recovered. The vets at the emergency hospital do not know for sure what happened, but after running all of the tests and observing him for 24 hours, believe it was a chain of events that began due to being overly stressed and having far too much pressure applied during the blood draw that was performed at Foothills. In no world did I ever think that a simple blood draw would almost kill my dog and cost me an additional $3500, but due to the incompetence of Foothills that's how my 6/6 and 6/7 played out. I would never recommend this veterinary clinic to anyone.

If you have a large breed of dog or other livestock I definitely recommend. We had a mastiff that…read moreneeded a procedure during Covid and they were so supportive and accommodating even though bringing a sedated mastiff back out to the car was a challenge, they are great. I loved at visit the vet would get down on the ground with the big guys. Made it less threatening.

So wonderful with skiddish pups and cares for our dogs like their own. we travel an hour one way…read morebecause we know our pups get the best care here.

"We had a fantastic experience taking Lola to Dill Animal Hospital. My 4-year-old Bull Terrier is…read morehigh-energy and a true handful, but Dr. T and the team handled her with absolute professionalism and kindness. Lola's dental cleaning was a success, her ears are spotless, and she received top-notch pampering. Five stars!"

We love A Small Animal Hospital! Over the years, Dr Amy and her staff have cared for our dogs and…read moretalked us through some difficult times and decisions with grace and compassion. We changed providers at one point for convenience but returned right away due to the care our beloved pets have received at A Small Animal Hospital!

I've brought 2 of my dogs here for last minute, urgent visits. First visit back in 2017 for my…read moreAnatolian Shepherd that was 75lbs at 8months old. The vet and vet tech were amazing with her. Amelia figured out very quickly that she had pano, a large breed puppy growing pains type issue. Thankfully nothing serious. 2nd visit was the day before Thanksgiving 2024. I had originally scheduled my Anatolian to come in for an enlarged lymph gland, but quickly realized that morning that my Golden needed to be seen more urgently. Got my Golden seen that day and realized she had Pyrometra which is extremely dangerous and fatal if not treated quickly. The vet did her surgery on December 1st and saved her life! Her uterus was extremely large, thankfully hadn't burst yet. This vet knows what she is doing! Listen to her advice. Make sure you have good pet insurance (mine is PETS Best) and a high limit credit card for these types of emergencies. I spent almost $4,000 here for everything including surgery, but it didn't matter because my dog is still alive! I told them what I wanted done and they did those things only. I never got pressured or forced into more work than was necessary. I appreciate this vet so much and would highly recommend her and would bring my dogs here again if needed.

When our dachshund Oliver developed back problems, Dr Pam was responsive, encouraging and made a…read morequick plan for our best chance at recovery. She was available for check-in phone calls and multiple follow up appointments without any scheduling drama. Our care was kind, prompt, and thoughtful. Sadly, injury/degeneration were too much to overcome and I can't thank the staff enough for how well they handled our final visit. It was discreet and compassionate. We have been to all of the other local veterinarians and our experience here was by far the best. Both Lake Tapps Veterinary and Sumner Animal Hospital will run up an ungodly bill that just adds to your stress and anguish. Lakeland was incredibly reasonable.

I trust Dr. Reimer with my dogs. When our 5 year old was diagnosed with Addison's disease he…read morepretty much wrote me a term paper about what it means, and her expected quality of life. You sometimes forget that vets are doctors. Dr Reimer seems like a normal, likable guy, but when push comes to shove he's a doctor. Over the years, he has never failed to give me practical, thought out advice for my animals. From ACL tears to a diabetic cat, Dr Riemer and his staff have my back. His prices seem fair. It's not the cheapest place in town, but not the most expensive either. I have never felt like I was being cheated or that unnecessary services were ordered.

brought our cat in for skin issues. Dr. Mangat and his wife went above and beyond. Reasonably…read morepriced as well. King has his regular Vet now.

I genuinely do not understand how this veterinary clinic has a 4.6-star rating. My experience here…read morewith my dog Theo was extremely disappointing and stressful. I brought Theo in for a rabies shot because his 1-year rabies vaccine had expired. Before the appointment, I made it very clear that Theo is a reactive and anxious dog. I explained that he does not bite and that he is comfortable with me handling him, and I specifically asked if they could show me how to do basic handling like taking his temperature so we could make future visits less stressful. Instead of working with us or even attempting to build any level of comfort, the doctor skipped everything and went straight to the shot. What made the situation much worse was the behavior of the front desk woman (who appears to be the doctor's wife). She unnecessarily followed the doctor into the exam area even though she was not assisting with anything and only increased the stress level in the room. She yelled at my dog, got in his face pointing her finger and saying "No Theo, no," and made multiple annoyed comments about him barking. Theo was clearly scared, not aggressive, and her behavior showed a complete lack of understanding of fear-based reactivity and anxious dogs. Yelling at a frightened dog is not appropriate or professional in a veterinary setting. When I asked if they had treats to help distract him during the shot, she acted annoyed, went to get something, came back, and never even gave it to me. They then instructed me to hold my dog in a tight chokehold while they administered the shot, which I have never been asked to do at any other veterinary clinic. Normally, vets take the time to calmly approach, build trust, and handle dogs in a way that reduces fear and stress. To make matters worse, they administered the 3-year rabies vaccine even though I clearly and specifically requested the 1-year rabies vaccine. This was communicated beforehand and ignored. Overall, this visit felt rushed, dismissive, and unprofessional. There was no effort to understand or properly handle an anxious dog, and the environment felt hostile rather than supportive. Veterinary clinics should be safe and compassionate places for animals, especially those who are fearful or reactive, and unfortunately this experience was the complete opposite. I will not be returning and would strongly encourage other owners of anxious or reactive dogs to look elsewhere. Oh and in addition to my experience, a family member of mine also had a very concerning visit at this same clinic. They brought their dog in because the dog had a strong, unusual smell even after being bathed and wanted to rule out any underlying health issue. Instead of performing a proper assessment, the doctor immediately insisted it was the dog's anal glands and expressed them. What made the situation extremely uncomfortable was that both the doctor and the front desk woman repeatedly tried to get my family members to smell the anal gland fluid, even after they clearly stated that the smell they were concerned about was completely different. Rather than listening to the concern or exploring other possible causes, they continued to insist it was the anal glands and focused on trying to prove their point. The dog already has its anal glands expressed regularly, yet there was no effort to properly evaluate other potential health issues or investigate further. My family members ultimately left and took their dog to a different veterinary clinic because they felt their concerns were being dismissed and the situation had become unprofessional and uncomfortable. After hearing their experience and going through my own, it seems to reflect a pattern of dismissive behavior and lack of proper communication and care. Pet owners deserve to be listened to and treated with professionalism and respect when bringing concerns about their animals' health.

Thank you for being our vet for Storm and Leeloo…read more Dr. Norstrem is very knowledgeable and always takes care of our Husky and our Mix GDane/ Gshep. His staff is amazing too, even assisting us when we need help outside of appointments. Thanks for all you do as a veterinarian practice.

BEST vet in Seattle. Dr Norstrem is an amazing animal doctor. He is very knowledgeable and after…read moreyou 20+ years of having him as our family pet doc, his entire office staff is equally as wonderful. We see the same employees year after - always a great sign of a great boss. LOVE Crestwood!!!

Love this place. Always professional and very caring. My…read morecat, not to much but I pay his bills so he has no say..

Very disappointed with this clinic. We specifically called in advance and asked if they could…read moreperform an ultrasound for our pregnant dog, and we were told yes. However, after arriving and after they had already performed other procedures, we were informed that they do not actually have an ultrasound machine and only offer X-rays. It felt very misleading because this important information was only disclosed after services had already been provided, making the client responsible for paying for the visit anyway. This wastes people's time, money, and creates unnecessary stress for pet owners in an already emotional situation. Please be honest and transparent with clients about what equipment and services your clinic actually has before scheduling appointments and charging people.