You're not allowed to take pictures in this type of place, but I can still review it. This wasn't…read moremy 1st visit but the experiences that I have are pretty much consistent. After entering through the front door, a deputy sitting at a desk will ask what type of service you're needing and direct you accordingly. I needed to get license plate questions answered so I visited the DMV office here. You go to the kiosk, enter what you're needing and you get a ticket. There's 4-5 employees behind a glass encased walk-up area similar to a bank teller's set-up. The employees are nice and accommodating (there's a handicap area as well). Everything is quick, clean, and well lit (tall, floor to ceiling windows). This is nothing like the "old days" DMV to get license plates and handicap paring permits.

We went for a passport renewal for minor. This office was efficient & the employees were all…read morecheerful, kind & so accommodating. They were also knowledgeable about return times & could accurately advise us on how to expedite. We love this office!!!!

They moved!!! To 5533 FM 423 FRISCO. (fm 423 and Lebanon,…read morebehind McDonald's) Hope this helps y'all and save some time too!!

I understand that the dmv is usually full of people waiting, however it was especially frustrating…read morethat they let people cut those who were waiting in line. At this DMV they ignored those who had been waiting hours for people who just walked in. Extremely frustrating.

Voting lines are short today 15 minute wait. Rule is no cell phones within 100 ft. They are also…read morevery kid friendly so bring your kids and they will get a sticker... If you prefer you can always go to the little elm library.

Can you believe it's 2012 and the City of Frisco does not accept Visa cards, Pay Pal, or direct…read morepayments from checking accounts for utility payments? According to their website: "Due to changes in the City's banking contracts, the City of Frisco will no longer accept Visa credit or debit cards. MasterCard, Discover and American Express credit card transactions will be charged a 2% convenience fee." As we move to a "cashless" society, Frisco is moving back to 1979. Next, they will be accepting Dinners Club or Carte Blanche cards. This does not make sense.

Just echoing one reviewer saying back in 2012, but can you believe it's late 2018 and the City of…read moreFrisco does not accept direct payments from checking accounts for utility payments? I tried to set up e payments through my bank and found out that the city of Frisco does not have the arrangement. (If you use a credit card and pay online via their website, of course you will be charged a convenience fee.) So, even in this paperless, high-tech driven world, the fabulous city of Frisco needs its resident to write a check, fight the traffic amongst idiot drivers along Eldorado and Main, and walk up to their counter or send the check in via snail mail every month. Enough said about "the best place to live in the nation."

I was so nervous when I saw the overall 2 star review for this location. Whelp, at least they're…read moreconsistent and refuse to do their jobs. I go request a mail box key for the mail unit. I just moved in the neighborhood. They call me a few days later to say pick up the key. The key didn't work so I took it back to them. Now it's only one person that does keys and she didn't do that one, so that one magically appeared out of nowhere and opened box 8 instead of my box. I could see someone else's mail. Truly a joke, when I guess she returned from vacation, it made sense to make this not a priority and do 2 weeks of catching up and if I wouldn't have called today, no telling when I would get the key. They say Friday but I won't hold my breath. Now I have to go drive and be inconvenienced and pick up my mail, because of the incompetence going on.. then they want to try and justify their mistake by telling me what they see in a log. Look lady, I only picked up a key you guys called and told me was ready, brought it back when it opened my neighbors box instead of mine in front of a USPS supervisor. He could have fixed the issue but wanted you guys held responsible for your own mistake. Now you're on the phone telling me the one person who does the keys don't have it logged and never been to this address. Which is neither here nor there to a customer. I don't know what you guys processes are like. It's definitely one thing, flawed!!! And it's more than one person making keys if she doesn't have a recollection of it. Maybe that should be the hot item on your list, smh!!

The Frisco Postal Service has been AWFUL in the 20+ years we have lived here. Mail is still…read moredelivered to the incorrect address, is not delivered at all, and packages requiring signatures have been signed for by postal carriers and just left in the mailbox. The phone number is VERY RARELY answered, and in-person service on Stonebrook is less than stellar.

The Colony has one of the best small police departments in the state. They are very involved in the…read morecommunity and allow the community to participate in many events. There is also a safe exchange location here which is under 24 hour surveillance.

The police never seems to care about any issues I bring. They didn't care when I was domestically…read moreabused. They don't care that about a safety issue at my hotel. I left with my door locked. I returned and it was unlocked. It wasn't housekeeping because my room was not clean. I requested camera footage from the hotel and was denied. I asked an officer to request camera footage. He declined. He stated that since nothing was taken, there was no reason to investigate. He said that the police are reactionary and not proactive. Asked him if he was okay with that. He said he was not going to investigate something where there is no proof of anything happening. If a woman gets assaulted or kidnapped and sold into sex trafficking, it's on y'all now.

Took my nieces to the Zoofari event at Frisco Public Library and we had a great experience. The…read morestaff were friendly and clearly put a lot of thought into the animal themed activities. What I love most about this library is how much they offer beyond just books. They're constantly hosting fun, family-friendly events, and it's clear the community here is well taken care of.

By far the biggest library I've ever been to. I am from California so this library was absolutely…read moreamazing and definitely checked off by list of things to do. So many things for all ages and sizes. I love how spacious everything is and how clean it is. Lots of restrooms, vending machines and staff in all areas. Definitely recommend this to anyone who is from out of town and has kids. We spent most of our time in the kids section and it was so cool. My son is 11 months and he definitely had a blast. Most of the kids there were running around but there is a small space for babies and adults. Lots of things to do for the kids and a massive selection of books.