I wanted to get out of the Old San Juan touristy area and have great access to the rest of Puerto Rico. This is a great place to access both. Conveniently located along highways and just a short hop to Old San Juan. A walk to Food Truck Park, bakeries, coffee shops, cafes, mini markets and a longer walk to T-District makes this place a gem. The rooms are quiet (I didn't face the front on Avenida Ponce De Leon) and comfortable. The staff is very friendly from the valet to the front desk. Unexpectedly, my room included a small stipend to spend in the lobby market, which gave me a chance to stock up on a few drinks and snacks for my room. While everything in the room functioned properly, the toilet had a very industrial look like something you would see in a gym or stadium. Definitely chose function over comfort. Definitely recommend this place and would stay here again. read more

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For the Courtyard by Marriott chain, this one in San Juan is basic and no frills. Rooms are definitely in need of modernization and remodel. The furnishings and room feel like a motel back in the 70s or 80s. Dark Formica, worn and stained carpets, old bathrooms, fixtures with burned out lightbulbs. On the plus side, the rooms are clean, and the lobby appears to be renovated in the last decade or two. The front desk staff are nice and I'm sure they are used to the one-night cruisers that arrive in the afternoon and checkout the next morning. Tons of luggage fill the lobby, but the staff seem to manage. It's ok for a night or two. There are two restaurants on the property (one casual one connecting to the pool, one upscale French) plus a number of good restaurants and bars along the street. read more

Courtyard by Marriott - Partial Ocean View - Hotels Near Me - San Juan, Puerto Rico

This Hotel provided a great Birthday and anniversary for my wife and I, have to mention a few employees that really made this stay memorable, First was Arelis the Food and Beverage Manager, her service recovery was impeccable, no need to mention the slight mishap, I want to also mention Carlos Rodriquez who guided us to the best places to go have a good time and he knew all the spots, Janitza at the outdoor grill provided exceptional customer service with a smile, Fernando and the entire pool staff treated us with royalty, the other employee was an overnight employee who worked the front desk and was always smiling you can tell they do not pay people to be nice they hire nice people, There was another employee name Arce who helped us when needed. I will definitely be back to this property. read more

This is a good option if you are cruising. Location is good and very walkable. I didn't realize how good the location was until we were driving to the cruise port. There's restaurants nearby. There's a pharmacy/mom/pop shop to purchase a few things. The hotel gave a $15 or $17 credit to be used before midnight. That credit was used to purchase a couple Gatorade and a candy bar. Complimentary water bottles were also available in the room. The bed was comfortable. The pillows were good. We had a view of the water too. FYI: a guest shared with me that there's a cafeteria nearby which serves great breakfast. read more

Courtyard by Marriott - My view in the morning - Hotels Near Me - San Juan, Puerto Rico

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Check in was 4 pm. I arrived and had to wait in the lobby along with other guests because the room were not ready. Could go anywhere because luggage was unsecured. Lots of guests were not happy, especially on the hotel website. Apparently room not ready has been a persistent issues! Finally got a room at 6:40. Room is smaller, dated, and toilet seat does not stay up. I would read the comments left by other guests to decide if this is the place for you! &289.94 for 14 hrs! read more

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This an amazing Hotel. Young lady at the front desk, is the best. People here have been so cool that honestly has been a great experience. So definitely booking here again. read more

Courtyard by Marriott - Some snack she was so cool - Hotels Near Me - San Juan, Puerto Rico

An older hotel with outdated rooms but the location is within walking distance of a lot of restaurants. They're also only 10 minutes from the cruise ship ports and Old San Juan. A Lyft only cost about 10.00 The staff was very courteous and knowledgeable about things to do in the area. Also they're only about 5 miles from the airport. read more

Well, this is a quick stopover on the way to a cruise. Used my Marriott points to get this room. The location is about 10 minutes ride share to the dock and a15 minute walk to a beach. The amenities are average. What was neat was that we got a 17$ credit to spend in the snack bar prior to midnight on the day of check in. Waters were a surprisingly low $4 and candy/chips $3. We were able to get 2 waters and 2 candie and 1 bag of chips for late night snacking. LOL, the room so tiny (we got a king bed) and the bathroom toilet lid would not lift all the way because of a shelf behind the toilet (you will see). The AC unit was so loud and kept going on and off to impair my sleep, and so I am out by the pool at 0600 writing this review. The desk staff was EXCELLENT and represented San Juan well! A quick stop here would be good, but a longer stay... I don't recommend. read more

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This hotel worked out well. We had a flight delay after a cruise and needed to stay an extra night in San Juan. We originally booked two double beds but they were able to upgrade us to a king. We were hoping the room would be ready earlier, but unfortunately we had to wait to the official time of 4. There is a destination fee of $18/night, however you can spend this in the little market they have. They have a small assortment of sodas and snacks. They also have milk which I was really excited about for my coffee. Keep in mind you have to spend it that night, and can't spend it the morning you check out. You can always double check with the staff so you don't lose out on your $18. Hotel is very walkable to many things. Easy walk to the food truck park and Pueblo (grocery store). It's about a 20-min walk to Condado, which is the fancier part of town with lots of English (and a Starbucks). The hotel is on the older side, but was fine overall. There is only one elevator, so you might have to wait a little bit. We had a room on the 11th floor that as right near the ice and elevator, but I didn't get any noise, and I'm a light sleeper. There's also a laundry that we used that takes quarters if needed. read more

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EXTERIOR/AMENITIES/DINING/COMMON AREAS/etc.: The Courtyard San Juan Miramar hotel's exterior and front lobby dawn an attractive aesthetic (lobby recently renovated?). The lobby conveniently segues to most, yet not all, of the hotel's offerings, including the outdoor pool, a small coffee station, the very miniature gym, their little makeshift "Convenience Store" (to which most (all?) guests receive a daily complementary spend of $17), and lastly, their "casual" dining experience (i.e. "Comedor"), which opens into the pool during the day. Not sure about navigating to/around "Ariel" (i.e. the "fine dining" experience), as I only hit up Comedor (which FYI has a fantastic bar and super-yummy food). The hotel's single elevator is challenged with the outsized task of servicing ALL floors within the hotel... interestingly, this seemed to (and later did) GUARANTEE that a swift and speedy checkout would very much remain our unreality. ROOMS: Our room skewed much towards the smaller end of the hotel room size spectrum and presented as being in desperate need of an intense face-lift or full-scale cosmetic renovation, the latter being most appropriate. The carpeting seemed rather dated and was likely complicit in retaining the room's sort-of fusty smell... though the aroma DID admittedly subside after growing accustomed (a few hours post checkin). Our bathroom was notably humble, offering constricted counter space limited to what the vanity counter (i.e. ONLY counter) has to offer... which, shall I say... leaves MUCH to be desired. Stated plainly, the wall-mounted counter protrudes out (sticks out) from the wall by a (woefully inadequate) foot... maybe, on its best days, a foot and some change. I'll end on a couple high notes... The queen beds in our room were heavenly, as in, like... close-to-MY-own-bed HEAVENLY. I also noticed our room seemed to offer considerably more closet space than typical for a hotel room IMO. read more

This hotel turned out to be a very good option for a somewhat last minute one night stay in San Juan. As well as a nice alternative to Old San Juan. It was close to an English speaking area called Condado, which is near the bay and has a number of nice shops. It is actually located in the area of Miramar, which has some nice personality of its own as an arts district. The check in process was a bit hectic. They did allow us to leave our luggage while we explored the town. This was fortunate since the room was not available until 4. Be aware this hotel may be very busy. Don't plan on an early check in. The front desk staff were very patient with all of our questions. As a bonus, they all spoke very good English, especially for those of us like me who have limited Spanish skills (does Duolingo count?) They gave us a high floor room which had a nice view, albeit through a very small window. There's only one elevator so you might have to wait a bit. Although the furniture in the room was dated, the bed was really comfortable. The room was clean and the housekeeping staff was very friendly and helpful. There is also a coin operated washer and dryer and they will break your money for change if needed. The only problem I had was that the dryer didn't work, but the hotel staff helped with a refund so I could try a different dryer unit. read more

Courtyard by Marriott - View from the hotel room. - Hotels Near Me - San Juan, Puerto Rico

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Shower needs a total renovation, also the carpet needs to be replaced. The furniture is old and dated in the rooms. Is a pretty convenient location, also they will charge you a $17 destination fees. So, make sure to get some snacks and drinks worth the $17. 00 or you will lose it. read more

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Short ride between airport, Old San Juan and cruise terminals. The hotel is older and dated by the looks of the decor and furnishings. We just stayed there one night before our cruise so it was fine. It's a short walk to one of the casinos, restaurant, shops, etc read more

Very dated room, I had to walk through my closet to get to my bathroom. I was upgraded to a suite and it was about as basic of a suite as I had aver seen. read more

Upon arrival the lobby area is beautiful, then you get to the room, it's dated and need a lot of updating, the television was super small, I was surprised hotels still have those television. The pool was dirty and it had a towel on the floor with poop , totally disgusting. We were out of there the very next day. As a Marriott member I was appalled. I do not recommend this particular place to stay read more

We came here for dragon boat races. Here the check in time is 4:00, one hour later than other hotels. We took red eye flight more then 10 hours here, they don't have a little flexibility to check in early. When the time comes, they said the room is not ready and the check in time is "beginning" at 4:00 pm and we are third in line. They cannot tell when our room is ready. I asked them how they determined we are third in line since we are here since 12:00. The lobby is empty and I don't see any people waiting there. They just rumble of couple of reasons like room type, membership...They are non apologetic and keep insisting the check in time "start" at 4:00 and they did nothing wrong. I was furious, to be fair I asked if I can get a late check out if I check in late. In other hotels in this situation I will automatically get that. But here they are not willing to give. Thirty minutes later I found in their website stating that the check in time is 4:00 precisely and I showed them. They gave me the key right away with thirty minutes of late check out to compensate my late check in. The room is super dated and old. The a/c is very loud. Even I turned off the a/c fully still the very loud humming sound still constantly there makes staying in the room very uncomfortable. One last thing even here is close to the old town, but if you want to do island hopping, scuba diving, they all on East or west side of the island which took two hours drive. I gave more than one star because they have new towels and the bed is not too bad. read more

Courtyard by Marriott Island Verde Beach Resort Never Never Never go here. My experience there was terrible they gave our room away to strange people who walked into our room while we where sleeping. It was my daughter and I sleeping two women while strange men walked into our room. never book here read more

A good options for an affordable and comfortable stay in San Juan. I wanted to hit the touristy things and checkout the dining and drinks in Viejo San Juan and prefer to spend more time out of the hotel then inside, so it fit my needs of a clean room that was perfect for falling asleep before hitting the road again. The staff was friendly and attentive, we had no problems getting checked-in or leaving and we had no problems getting a cab from here to get around the city as well. The area seemed pretty safe too and filled with tourists. read more

The food was absolutely horrible at Serena's. The chef burned the octopus tentacle and overcooked the calamari so, the waitress Wil , who was super nice, got us two free chocolate mousses. We went back in the chef overcooked the fish. The best food that we had was a Cuban sandwich ordered at the outside bar and some of the food in the inside bar was also good. The staff was delightful and helpful. With the exception of the umbrella guys, Fernando at the towels was great. read more

Nice hotel. Nothing fancy but it was clean. 2 restaurants-one was like a diner and the other was more upscale. There is a supermarket and drugstore within walking distance made it extra nice. I definitely will stay here again. Front desk was very nice. read more

Courtyard Marriott was a nice stay. They have a restaurant downstairs, that I didn't try, and it's located not too far from Isla Verde (need a cab or car). The parking is valet ($20 a day) but there is parking on the street with maybe a one or two block walk. The area is safe to walk in and there's even a post office across the street. The rooms unfortunately are a little outdated. The furniture is old, the carpeting gaffes, and some of the doors do not close properly. With an update this hotel can shine again. read more

This a nice hotel. Pretty quiet neighborhood so easy to get to and easy to leave. There are enough local restaurants that are within walking distance also. Room is nice and the service I got at the desk and the valets are really nice. read more

Overall - this is a secure, safe, and comfortable place to stay in San Juan. The staff is very friendly, and very willing to offer advice and information as needed. Drawbacks: One elevator for 12 floors? This was a major inconvenience leading me to sneak on the service elevator on more than one occasion (located next to ice machines which are not operational right now). I stayed in room #1112 and was constantly feeling the reverb from the elevator being used day and night. I encourage future guests to ask for a room away from the elevator. The food offered was very good - just wished the menu in the dining room corresponded with the menu on the QR code (why not just offer paper menus?) . The cinnamon french toast is so worth it. If you're in a hurry -- ask for your check when the meal is served, it seems to take a LOT of time to get it after that. When all is said and done - these are first world problems -- overall this is a nice, fun, comfortable to stay in San Juan, and the team works very hard to make it rewarding and satisfying. Protip: The coffee at Hazel Bar next door is seriously deliriously delicious. If you drink coffee -- check out Hazel bar! read more

Although the room is small, it's clean, it's modern,it's affordable (we used Orbitz) and best of all, the bed is COMFY!!! Not only that, they give you 6 pillows for a queen bed! I slept like a baby every night. :) The people at the front desk are friendly and knowledgable about the area, and they all speak english as well as spanish. They have the standard amenities, a pool (that isn't heated btw), a small gym, and a laundry facility. They have valet parking there, but there is street parking around the area; we parked on Trigo two streets down every day. We had originally planned to stay here 5 nights because we didn't know we had to stay at Vieques if you wanted to do the biolumniscent bays because the ferries won't bring you back at night, but fortunately, we were able to cancel one night at no penalty, which was very nice and very appreciated! I would recommend this place to friends and I would stay here again! read more

Courtyard by Marriott - Hotels Near Me - San Juan, Puerto Rico

Okay so I wish I could rate a 3.5 because my experience wasn't so bad for just a 3 but not great for a 4. With that said Courtyard by Marriott is a solid 3.5. I'll start with the positives. First is the resort itself, there's everything you need within the premises. You really don't have to leave unless you want to. Beach was beautiful, pool was relaxing and awesome, the Casino; although small was fun, and the drinks and food were great. The room was clean, and beds were comfortable. I didn't like how the ac vents were in the balcony, that made relaxing and enjoying the view sometimes uncomfortable. They took good precautions against covid. Now, I would not return or recommend this resort. For a 4 start hotel, I expected some luxury. Don't get me wrong the facility had a luxurious feel but not so much the service. The staff was extremely overwhelmed with the 4th of July travelers and guests which made getting any service impossible, they ran out of food. Room service wasn't even offered some days. Another thing to note is the resort is open to the public. So there were two full days that I was not able to use the amenities. The pool was at capacity and so was the beach. Awful. But even worse than the service, because if I'm being real we're still in a pandemic. So I understand businesses are still adjusting which includes staffing, etc. However the location SUCKS!!! It's like across the street from the airport. I heard planes from early morning into the night. Omg! It was soo annoying. read more

They freak out if you go into a bar that's near to close and they rant on you making you think you're causing problems but it's the bartender who wants to get off work early. Just wanted to eat my popcorn in peace. Just saying. read more

This hotel and all the staff are incredible. We had an issue with our departing flight and Gabriel and Antonio took excellent care of us and went above and beyond to help us any way they could. I would definitely stay here again. read more

I came to San Juan Puerto Rico for work and this seemed like the hotel that was most reasonable for stay as it was close to our destination and it had access to some restaurants nearby. Mind you, it's not one of the hotels on the actual strip by the beach so you'll have to walk about a mile or 2 to get to those areas. That being said, this Courtyard location was great. The hotel was clean and well laid out and the front desk was friendly. Don't forget to give them your Marriott rewards number when you're there. Rooms are not the newest ones around but they have all the basic amenities functioning and you can modify the thermostat in the room. My room overlooked the driveway out onto the city skyline which was beautiful. They have free wifi in the room which was pretty sturdy and quick for basic things. They have a gym downstairs that is 24 hours and is room key access only. It's located in the basement so don't forget your key otherwise you'll have to go all the way back to your room! They have laundry machines downstairs as well that are coin operated. You can get change at the front desk. Laundry detergent and dryer sheets are sold downstairs by the machines themselves. They also have a pretty nice lap pool outside and even on days when it's raining, it's great to go for a swim (although the pool is only open certain times of the day). There is a restaurant on the ground floor which I never went to but tons of people hung out there for drinks or food. There's a gas station and a pharmacy right down the street and then there's a pretty fantastic restaurant further down. Although you don't need a car here as you can take Uber, it's a far cry easier to get your own rental and go where you need to go here in San Juan. Sure it's scary to drive because people don't always obey general rules here but if you plan to go to Old San Juan or anywhere else on the island you should get a rental. I did enjoy this Marriott and would recommend it to others. If you're able to pay more for a hotel, there may be others in more convenient locations with additional luxurious amenities but I found this place to have everything I needed! read more

So on our latest trip, our flight back to Houston was cancelled. Which is actually a plus over our last trip to DC when our flight just kept getting delayed indefinitely. This time around I was able to at least rebook this particular hotel. Luckily, we were able to use a marriott certificate. This hotel, is MUCH cheaper than the other marriott options on the island. It is NOT connected to a beach, but is not far from the beaches. You pay about 1/3 less, so take that money and use it on tours and food! The hotel is actually much more updated than some of the other marriott options on the island too. Parking is $15 for valet. Stay here and just drive to the beaches you will save lots of money. You don't stay at the hotel very much anyways. read more

I can't remember how many Marriot hotels I've ever visited all over the world. This may be the oldest branch I've been too but I've truly enjoyed staying here as everyone was very pleasant and welcoming. Quite surprising thatvthis hotel has the best restaurant in town. Also, you may find the most authentic and eclectic local restaurant within the area. This location is in the middle of the tourist area; its actually walking distance to Condado if you know the short cut way and 10 minutes drive going Old San Juan and Isla Verde. If you fancy outdoor exercise the Baldorioty De Castro Park is accrossed the highway a block away from the building. This hotel may quite old-fashioned but the amenities such as the swimming pool and the gym are satisfactory. Nothing too fancy but enough to serve their guests in total relaxation. The concierge is also available at the lobby if you needed help to do a certain activities. Leaflets for weather forecast, mass timings and retail therapy are also available. Brilliant. I've stay here for a week and I must say that the hospitality service was spectacular. I love the enthusiasm of each and every staff that gives me positive feeling in return. Their infectious smile was impeccable. I can tell that they're very passionate in everything the do as it shows in their work. If you need anything I suggest to inform them in advance and I assure you that the will do the best to the extent of there ability. I'm already planning the date of my return and can't be more excited. read more

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We recently stayed here a couple days ago and it was very nice. Very clean and accommodating staff. It's conveniently located close to the airport and Viejo San Juan. We took an Uber to Viejo San Juan for $5 plus tip. Taxis are so much more. The hotel offers bottled water and internet tv. I was able to login to my Netflix account. The restaurant in the main lobby is also very good. read more

This is a great moderate priced hotel with an excellent restaurant. Friendly staff. Rooms were satisfactory. Only issue: could hear jets overhead all evening but it didn't interfere with a good nights rest. Rooms were comfortable and well supplied. Hotel was quiet. Recommend. read more

Courtyard by Marriott - Fountain and courtyard at hotel - Hotels Near Me - San Juan, Puerto Rico

Cheap and no frills. After staying at the La Concha for the entire duration of my stay, this was a bit of a bummer for my last night, lol!! There is no beaches here - only a sad little pool with old people in it. The place mostly attracts convention goers and large groups of people. Front desk staff was decent and quick, so no complains there. The rooms are awfully old and very badly planned. The bathrooms are tiny even for a suite - I mean there is a ton of wasted space that could have been utilized way better. We had a view of the bay from our room and it was okay. The carpet was old and musty and the bed creaked horribly. The guy who came up get us towels was a little creepy - he seemed to be peeping into the peep hole from outside, seriously!! Street parking is hard, and self parking is not an option. Valet is $15 a night. Am I likely to be back - not unless ina pinch! read more

A Marriott Rewards member and I have never been in a hotel where service was this bad. NON-FUNCTIONING AC EVERY NIGHT OF MY STAY!!!! In an island where the the weather is over 90 degrees. Every night someone had to come in and try to fix the AC. The option to change rooms, upgrades or even to try to apologize - never occurred. It was always making me feel like I had done something to cause the issue. REALLY??? I can't believe that I spend a week worth of points in this crappy hotel. Makes me even reconsider switching back to Hilton. read more

Courtyard by Marriott - Hotels Near Me - San Juan, Puerto Rico

I really enjoyed our stay here before the cruise. The hotel itself is very and and well kept up. The staff was super friendly and nice. We arrived at 11 and were allowed to check in and I asked for a late check out which was granted. We had a beautiful dinner at there restaurant Papallion and it was wonderful. The server Ricky took great care of us. There are a lot of stores and restaurants all around the hotel. Taxi to hotel from the airport was 20 and 13 to the pier. read more

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Quick head's up: Puerto Rico doesn't adhere to Daylight Savings Time, so during the winter months, they're an hour ahead. FRONT DESK: very helpful; we arrived earlier than check in, so they stowed our bags for us while we grabbed lunch at a local cafe. ROOM: smaller than normal, but clean with a great bathroom, and comfy bed. POOL: Perfect for us--clean, well-maintained, and quick trip from the room. read more

Courtyard by Marriott - Not the biggest room, but clean with a mini-fridge, nice bathroom and excellent pull-out desk. - Hotels Near Me - San Juan, Puerto Rico

Very underwhelmed. Decent location. Musty rooms. Smelled like standing water. Hotel did nothing to fix the smell after we reported twice. Do not recommend. read more

If I could review only the staff it would be 5 stars. The hotel is clean and the lobby is nice. The rooms are small and outdated. Our AC didn't work very well, but we spent so little time in the room it didn't matter much. This hotel is conveniently located. You can walk to several dining establishments and the beach and it is a short ride to/from the airport and to the port. Again, the staff is wonderful and very helpful. read more

Hotel room is nice. It should be since it's so expensive. One VERY bad thing is there's bed bugs. I got new bed bug bites every night I was there. Their king sized bed is huge and can fit 3 people with no problem. They have small fridge and safety box, coffee, and bathroom amenities. They also have nice view. Only thing I would complain is the freaking bed bugs. read more

Hurricane Sandy forced a bunch of Flight cancellations... a bunch of folks were stuck here. The Courtyard Marriott at Miramar is taking care of all of them. The staff here are amazing! The location is not ideal, but it's close enough. The fact is, the service quality makes more than up for the non ideal location. Having spent over 3 weeks here, the hotel can be summarized as 'More than Adequate'. The location is not perfect, but nice enough. If you have a rental car, it is more than adequate, but not ideal. The rooms are not 100% modern, there's no wireless in the rooms (just in the lobby), and they're not quite the largest rooms, but they're comfortable, and the junior "suite" comes with a sofabed and is more than adequate. If you need it you can ask for a microwave for the room. The restaurant remains untested, but the business center downstairs works for printing needs. The gym is actually not bad-- it's got all the basic equipment you would need for a simple but comprehensive workout and is more than adequate. Valet parking is, as of the time of this review, $15 a day and though it can be a little slow in the morning, service is quick, and just like the front desk, everyone is courteous and helpful. Speaking of the front desk, everyone I've worked with have been particularly helpful and patient. They are very knowledgeable about the area and can get you what you need, or get you where you need. The downsides, as noted, is where the hotel is. When you exit, and turn right, you're going towards the commercial area, and Condado and Isla Verde and Old San Juan are close by. However, when you turn left, you meet... some interesting characters. It's not perfect, but cops hang out near the hotel all the time, so you're pretty safe. It's more than adequate. What really makes this hotel really is the service, which is stellar. If you're on a budget, the Courtyard Marriott Miramar is More Than Adequate. read more