Check this out. They called me to schedule an apt. And offered a 3:30 apt. Great right same day. I…read moretold them I had to arrange a driver I asked them to book it and I'd call right back to confirm. I called back and got their answering machine twice, 2 different numbers. Left a message confirming. I showed up 1/2 hr early. And OH Big surprise they never booked the appointment. I got frustrated, angry. And told them how unprofessional of them and left. My advise, call and double check your appts. If you can even get someone on the phone....

I can't express my gratitude enough to Dr. Amanda and her team at Green PT in San Marcos. My first…read moreexperience with Green PT at a different location was unfortunately rough, and I was seriously considering switching physical therapy companies altogether. Thankfully, I was mistakenly scheduled at the San Marcos office -- and it turned out to be a blessing. Even though I live 30 minutes away, I will gladly continue making the drive because of Dr. Amanda. The level of care she provides truly makes you feel seen, heard, and supported. I highly recommend this office to anyone in need of physical therapy. You will not regret it.

I have a torn lateral, left knee meniscus and moderate to severe arthritis and moderate to severe…read moreknee pain preop. Maddie is my physical therapist and she has been fantastic. She has been working with me to strengthen my knee to optimize my outcomes. Hopefully, I can push my knee replacement down the road based on Good physical therapy. I am very happy with the service that I've been receiving at West Coast spine. The staff is fantastic.

My very first appointment I Checked in and Gwen said I called you Friday to confirm and you argued…read morewith me that you never had an appointment so I canceled it. I said that wasn't me. She had the wrong number . She was very unfriendly and kept forgetting things. She never apologized . Luckily, the back was very nice and got me in to evaluate . We'll see how the therapy goes.

Friendly, focused, strategic, gets the job done. Thank you to all the workers who helped me in…read morehealing my pinky !!! It shocked me ALL the ways my therapist came up with to get it healed !!! Highly creative Thank you all. God bless

This is the second time I have been to this place for an on the job injury. I would like to thank…read moreGlyness and her staff for the professional service that I recieved to help me get back to work. This place is very neat, clean and I would recommend this place for top notch treatment.

The whole team is very tentative and caring. Staff is very…read morepatient and knowledgeable. Very great experience been here. Always feel good leaving afterwards.

Easy going staff, physical therapy was helpful. I learned ways to care for me for after care…read morehours. I believe they do a good job overall.

The staff and treatment at OPTI is outstanding. Gregg Olsen, the owner, is a top level physical…read moretherapist with over three decades of experience working on patients from probably every career field, include professional, collegiate, and high school athletes, law enforcement, fire service, and other physically challenging work environments. Gregg and his staff work tirelessly to understand your injury, limitations, and goals for recovery and work effectively to help you meet those goals. They clearly understand every patient is different and do not offer the common "one size fits all" philosophy of PT, and instead tailor a program suited to the needs and limitations of each and every patient. Patients range from young teenagers to octogenarians and everyone is treated respectfully and with equal importance. In getting to know patients, Gregg and his staff do an excellent job of incorporating humor into the recovery...afterall, "laughter is the best medicine." I have been to OPTI for treatment of several injuries, and each time Gregg and his staff have helped me achieve positive results. The staff provides individual attention to each and every patient, and even when not directly interacting with a patient, are always keeping a watchful eye to ensure assigned exercise are being performed correctly to avoid further injury. I have previously been to another PT business, and while it was helpful, the level of service, attentiveness, willingness to help reach my recovery goals, was not near as evident as the service provided at OPTI. Gregg also willingly provides input in helping you develop a maintenance program after you complete your PT prescription, to help limit future injury. I highly recommend OPTI to anyone in need of PT, and can say without hesitation, you will be receiving treatment from an excellent staff who takes a genuine interest in your ongoing improvement and recovery.

After receiving care from numerous physical therapists prior to 1995, which I thought were good, my…read moredoctor recommended I see Gregg Olsen at OPTI. As a retired police officer, Gregg has helped me through numerous shoulder and knee surgeries over the past 31 years. I have never received better care, or had a more caring and dedicated physical therapist. He and his staff make patients feel like family and everyone cares about your well being. Gregg and his staff don't just give you exercises, they monitor progress, make sure they are being done properly, pay attention to how your body handles things, and are consistently adjusting your program to best work with your body. One of the other things that is a standout is the hands-on soft tissue work included with the therapy session. The quality of care and dedication from Gregg and his staff have been a true blessing.

My dad was admitted here couple of years ago. Months prior, his own PCP could not figure out what…read morewas wrong with him. Admission coordinator Mayra helped placed my dad here for rehab, to get him stronger. My dad was not an easy patient and was having difficult time coping. But Rancho staff did not stop encouraging him and educating him of the changes he was facing about his health. The nurses and doctors adjusted his medication and found the right regimen including his diet. That time COVID was on the rise and so visitors were limited and families could only do window visits. But the nursing staff and activity staff, took time to make sure he was not feeling lonely. They played music for him and danced and sang with him in the hallway, in his room, which my dad enjoyed. There's many caring people in this facility and that is why I was not hesitant to bring my mom here after her hip surgery. With the help of all the staff, both became stronger and stable to return home!

UPDATE: 8/17/25 after 3 pm-the EMT was also rude to him!! People need GOD in their hearts, there…read morewas no reason to talk to him the way she did, he is obviously sick & feeling alone & scared! So sorry he bothered you with questions. The other EMT was more understanding & professional Another one that breaks my heart to have to review the negative experience that our loved one has here. It appears that all almost post acute/hospice services including physical therapy services lack quality care. My daughter chose this facility, primarily because it's the closest location accessible to her, and literally walking distance to the hospital, which he would be transported to since he's paralyzed. That said, I'm just very disappointed. The recent negative reviews are accurate. The response time when he presses a button or we press a button while we're there visiting him at times is very unacceptable period. I get that they're understaffed, but for all of the money that the VA is paying for him to be there, you would think they would at least hire a few more people, and he's not the only veteran. there are a lot of veterans that are there, and they're not well taken care of. And I'm saying this based on his experience and what we've witnessed - all family members, friends and his former coworkers from the base-March Air Force. The other issue that is disturbing, is that some of the younger staff, particularly the younger males & the trainees (don't exactly know what their titles are), I've caught laughing right in front of him, making fun of him to his face, most of them smell like weed, and complaining! Complaining about him right in his face. He's not quite dead yet, and he's still coherent and understands what's going on. It's just very disrespectful and quite cruel! They also make fun of him because he's freezing, and he has two or three blankets, and constantly asking for thicker socks, and for the temperature to be warmer, and at times he's confused because of dementia, but he still coherent at times, (which is a majority of the time), he just has his moments. Now I want to give 5 stars to the head nurse, which I forgot her name,, 2-3 female nurses that are working on the C rooms section , I can't remember their names, but they are always empathetic to him including the one young gentlemen, with blonde hair & accent, he always remembers us. And last, but not at least, the 2 receptionists at the sign-in desk-entrance, if I forgotten anybody for praise. I apologize and can update this review later, because I do believe in giving credit where it's due. But for all the staff that laughed at him, complained about him and treated our loved one poorly and disrespectful. Shame on you!! The day is going to come when it's going to be your loved one, perhaps a spouse going through the same exact situation as they get old. Maybe you'll remember how badly you treated these folks-karma is a bi%#!

Great front office kind and helpfull, speech fantastic Maria is great very good with special needs…read moreson and occupational Therapy Ted does wonderful with our special needs 17yrs.old son also. Respectfully, Michelelee

Thank you Kimberly for the physical therapy work that you did with our baby's torticollis. We have…read moreseen so much improvement over the past 2-3 months. Kimberly was super wonderful working with our baby and demonstrating exactly what we could do at home and we couldn't be more pleased with the results. Also, scheduling was easy and the staff were always friendly and responsive. Thank you again - we will be forever grateful!

***Customers, Please be aware of Pass Therapy's billing when using your insurance. I was aware of…read morethe $40 co- payment per visit, but was billed an additional $28 per visit later into my treatment. They waited 5 weeks after my first visit to send me a bill for services. I had a visit once a week and was never informed about any additional payment. It seems fraudulent because they are not clear about the additional expenses!

Physical therapist are friendly and have great patient support they are skilled in treating patientsread more