This place is a hidden gem. I had already spent weeks looking for sunglasses and even purchased 2…read morepairs from other companies, which were okay. Being Asian, the typical American brands aren't optimal for a majority of us who have little to no nose bridge. I stumbled upon this little shop tucked away at an H-Mart and decided to have a look. I found the perfect pair of sunglasses which fit my face perfectly and were super light and stylish. Price was reasonable and Jun (sales person) was extraordinarily nice. He was patient and thorough. So glad I discovered this place. Will be purchasing all future glasses at Eleven. I also returned my glasses that I had purchased before finding this place. Eleven has a wide selection of quality frames, even comparable to high end frames for a fraction of the price.

Visited the shop after getting a brand new prescription. Jun provided such great customer service…read moreand made our shopping experience very enjoyable. The glasses selection varies in prices and have great designs across the board, will visit again!

One-of-a-kind, quality selections, superior service from start to aftercare, and an overall…read morewonderful experience mom and I had with Ash and Josh! It was my first time getting eye care for my mom, and we felt genuinely taken care of. I wanted Japanese eyewear because their craftsmanship is excellent, and we're so glad we made the investment. Mom has been receiving so many compliments, and most of all, the clarity and comfort of her glasses have been an incredible upgrade to her daily life. My deepest gratitude to Megane. We'll be back!

I was fortunate enough to come across MEGANE almost a month and a half ago as I was looking for…read morenearby optical shops where I can walk in and try out eyeglass frames in person. Honestly, I was a bit worried about the distance it took for me to drive to Costa Mesa just to look at frames, but my concerns swiftly dissipated the moment I stepped through the front door. While the store itself wasn't very large, the interior felt spacious, while the walls and center table showcased a generous amount of domestic and international brands. Ashley and her two attendants who assisted me during my separate visits were all very knowledgeable about the styles which would best complement my face. I'd also be remiss not to mention their patience as I constantly went back and forth between the different brands, frames, and colors they offered. I eventually settled on a beautiful Kinney J frame from Garrett Leight, which Ashley had ordered online--just so I can try them out in person--since they didn't have it in stock at the time. I've been wearing this same Kinney J frame for several weeks since my purchase, and it has quickly become my favorite piece of eyewear; the craftsmanship of both the frame and lens easily surpasses any of my previous frames, and I can't wait to drop by again for my next piece! If you're looking for a lovely shop filled with elegant frames, and kind, thoughtful people, then I'm certain you'll have a wonderful experience visiting MEGANE Elevated Opticals.

Wow--you have to visit Newport Eyewear! Their selection is amazing, but the real standout is the…read more"head honcho," Holly. She is exceptionally attentive, understands exactly what will look best and work well for you, and has an incredible talent for eyewear and personal style. Just as important, Newport Eyewear truly stands behind everything they do. If an issue ever arises, they take care of it promptly and make sure you are completely satisfied. There may be others who equal Holly, but none who surpass her. Go for the outstanding service and wonderful experience--and leave looking great!

I had been searching for glasses for about six months and was having difficulty finding something…read moreunique. I stumbled across this place, and am so happy I did! Holly helped me pick out a pair that I normally wouldn't have chosen, and I love them! She was very patient with me. I liked how they carry brands that are not owned by the big monopolies of LensCrafters, VSP, and EyeMed. The only bummer was that she doesn't take my EyeMed insurance, so they cost me more, but they obviously were worth it. I highly recommend Holly and Newport Eyewear!

Finally made it to the Quay store! Came during the evening on a Saturday. Been eyeing some sunnies…read morefor a couple years online however did not take the plunge because as an Asian, it's difficult to find glasses that fit right. Jordan helped me in store to find some glasses that would fit my face. She measured and asked for assist to make sure that she measured correctly to get the right fit--much appreciated! Jordan went over lense options--I chose the polarized with my prescription and used my HSA card. I was able to get a 30% off the total! My prescription sunglasses were mailed to me within a couple of weeks. They didn't fit right so I just went back to the store and Jordan fitted for me so they're now perfect. I love my new sunnies! Thank you!!

Love this location! Yasmin (spellcheck if not correct) was amazing! It was quite busy since they…read morehad a BOGO but she was so attentive with my bf and I while also attending to other guests. She helped us both pick out pairs that fit our faces and lifestyle! All the other ladies were also nice and helpful. I'll continue to come back just for her as she was so pleasant. Thank you Yasmin!

Quick summary: English, Vietnamese, & Korean-speaking optometrist with a great selection of…read moreglasses. As a new resident, I drove and called around the area to find an optometrist and came across this office. They were able to accommodate me as a walk-in for an eye exam and to order my contacts. I saw Dr. Joon for my eye exam. The two front desk staff members were able to find my insurance, though I did have a bit of trouble understanding the breakdown of what I owed and the cost of my contacts. The explanation was a bit rushed, with numbers written down without much detail. It would have been helpful if they had provided a clearer description next to each amount. However, the overall total wasn't an issue, and my insurance covered most of it. My contact order was processed smoothly, though I got a bit confused about the pricing difference between colored and clear contacts. There are several optometrists in the vicinity, but what impressed me most about this office was their selection of glasses. The optometry is a good size, much bigger than my San Jose optometrist's office and others I visited in the area. They offer a nice variety of colors and styles across various budgets. While waiting for Dr. Joon, I even window-shopped their Cartier frames. Dr. Joon is succinct and efficient with his work. During the exam, it sometimes took me 2 or 3 tries to decide which option was better, but he was patient with me. He doesn't talk much but has a subtle sense of humor. Although it was my first visit, his diagnosis aligned with my previous eye history, which I shared with him. He recommended that I get some glasses to give my eyes a break from contacts occasionally or for emergencies. Overall, he's a cool dude in my book, and I would definitely return for an exam with him.

RUDE. RUDE. RUDE. To say the least!…read more My family and I have spent a good amount of money here on glasses, and I expected a more professional and courteous experience as returning customers. I recently returned to pick up a pair of glasses I had purchased after being notified they were ready. I was in a bit of a hurry because I needed to get to the post office afterward, but the visit turned out to be very disappointing. It took an unusually long time just to complete the pickup. I was told the optometrist was out taking a walk, and I had to wait for her before I could finish and leave. Unfortunately, this was not my first uncomfortable experience. During my initial visit, the optometrist was also rude and dismissive. On this return visit, the same tone continued. She was also rude towards other customers during the last office as well. The overall attitude made the environment feel tense and unwelcoming. While I was there, I asked about getting another sample contact lens because one of the samples previously given to me had accidentally gone down the drain. I was told that I would need to prepay for an exam, even though I planned to schedule it at a later date, just to receive another sample. I understand that offices have policies, but the way it was handled felt unnecessarily harsh. I was told I would need to prepay for my future contact exam before receiving another sample. When I asked for clarification, she repeated herself in a very audacious tone. Many people say the previous owner was always kind and easy to work with, and the difference in service is very noticeable now. If others have had an eye exam here, I would be interested in hearing about your experience. Based on mine, I would not be surprised if others felt similarly. I value courtesy and professionalism, and I hope the office reflects on how interactions like this affect loyal customers. I don't like leaving reviews like this. You can see from my other reviews that I'm in support of good small businesses. I choose to leave this review so they understand they should not be so RUDE towards people - no matter who they are.

Helpful and friendly staff! Went in to see if I can get a replacement nose piece for my glasses…read more The worker was polite and serviced the eyewear for free.

This is the best Glasses spot I've ever worked with. The service and quality are top tier. Best…read moreHigh End/ Luxury Frame selection. David, Alexis, and Mariel are super friendly and helpful. Highly recommend for best lense work.

I walked right in and Amanda tightened my sunglasses within 5 min. She has now helped my wife and I…read morewith stretched out sunglasses. I'd highly recommend stopping by Optica and seeing Amanda!!

I had a great experience at Optica in South Coast Plaza thanks to Sherri. She helped me with an…read moreadjustment on my glasses and provided a genuinely high level of service from start to finish. She made me feel extremely welcomed the moment I walked in, and it was clear she's an expert when it comes to lenses. Not only was she really knowledgeable, but she took the time to make sure everything was fitted correctly. The store itself is also worth mentioning. They carry brands like Chrome Hearts, T Henri and Cartier, so there's a great selection if you're into more elevated eyewear. Highly recommend asking for Sherri or Amanda if you stop in.

Best prices on many designer optical brands. Customer service is excellent. I highly recommend.read more

Bo, the owner is always so friendly. Been coming here for years to get a new pair of glasses and…read moresunglasses. Tracy is a sweetheart, best sales rep and has an eye for glasses that'll suit your face.