I stopped in with my teenager after a day of shopping. We were the only customers in the creamery, but neither the employee nor the person who appeared to be the owner greeted us or acknowledged us when we came in. When it was time to pay, the employee simply turned the iPad toward me for payment and walked away without saying a word. After completing the transaction, I stood there waiting, but there was still no interaction. I ended up turning the iPad back around myself and leaving. The ice cream was decent, but the complete lack of customer service and basic courtesy made the experience disappointing. A simple greeting and a "thank you" would have gone a long way. read more

This was my first time. I normally go to another place a little future down the street, but win for them as they were open on this Saturday afternoon I was there. The decor was so cute The shop is small, you can eat inside, but I am sure it does become crowded. There is a bench outside the shop. There is the cutest cow bench as well inside. When we walked in we order quick. I got a strawberry milkshake to try and share, the reeses pieces ice cream and at the last minute I noticed "wooder" ice! Good ol Philadelphia treat. I highly recommend getting the water ice, I enjoyed the cotton candy flavor. They did have cherry,, and mango flavors as well. Not that reeses flavor was sooooo good. It had great peanut butter flavor with a few reeses pieces to enjoy. The strawberry shake had chunks of strawberries in it and the cup was laced with strawberry syrup/sauce. The two employees working when I was there were a lot of fun. They helped guide us on their flavors. They put in a lot of effort to make my strawberry shake look and taste yummy. read more

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I had a great experience at Cowlick's after a not-so-great experience at their competitor down the road (was initially ignored and they don't have plant-based ice cream options until the summer). The vibe at Cowlick's, however, was totally different. As soon as I walked into the busy shop I was warmly greeted and I saw the employees smiling and engaging with customers. The shop is bright, well-lit and colorful. They have a segmented overhead menu for their traditional ice cream and for the plant-based ice cream, which is clearly labeled and easy to read. I got the plant-based Cookies & Cream and my husband got their award-winning Carmel Cookie Butter flavor. We had great, friendly service and a smooth order process. This was my first time in a Cowlick's shop and I love that they give you a waffle cone chip with your order! I love waffle cones but usually opt for the cup because it's less expensive and less messy, but this was the best of both worlds with the waffle cone chip! The plant-based Cookies & Cream is made from pea protein and was rich, creamy, and delicious! My husband also enjoyed his Carmel Cookie Butter. Overall, it was a fantastic experience and I'm looking forward to coming back again next time! read more

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Very yummy! Front desk lady is super sweet and accomodate our big group! The ice cream is thick and creamy, they have the basic flavors too if u ask! read more

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We were strolling Cape Charles on a Sunday and this was one of the few businesses open. The Ice Cream specialist behind the counter was so friendly and let us sample the Nutter Butter flavor. It was divine! I recommend it on a cone. read more

Cowlick’s Creamery - Storefront - Ice Cream & Frozen Yogurt Near Me - Cape Charles, Virginia

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What a cute little place. It's that place you walk by and go... 'sure... I could do some of that'. Upon entering, it's fairly straight forward. A place to peek at the creameries and yes, you can have small samples. When ordering you can do your usual add-ons and include sprinkles (which I did) and other various items. FYI - they don't have a bathroom if you're looking for one. But that's ok. It really is designed as a place to just grab-n-go. If we're ever in the area, we'd totally come back. Simple yet delicious! :) Food Taste: 5 Overall Service: 5 Value of food to cost: 5 Facility: 5 Ambiance: Small spot that is very simple and informal. Very quaint, just a few seats to meet the quick turn of folks that come in and out. Repeat customer: yes Dog Friendly: no read more

We've been to Cape Charles a few times in the years since I wrote my first review, and I'm thrilled to report Cowlick's remains a favorite for fantastic ice cream. On our recent trip we went nearly every day, and greatly enjoyed the sundaes! I personally loved the s'mores ice cream. Make sure to come here if you're in town! read more

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MOOve your way down the street to try Cowlick's! Highly recommend! I'll start off by saying our intention was to get ice cream at Brown Dog but the line was so long that we decided to try Cowlick's Creamery.we were able to walk right in and I was immediately excited to see that Black Raspberry Truffle was a featured flavor...I wasn't disappointed. The service was fast and friendly and the area was clean and spacious. We sat on the "cow"ch and enjoyed the creamy deliciousness. Glad we stopped in and found a new favorite in Cape Charles. Give them a chance. read more

Cowlick’s Creamery - On the "cow"ch - Ice Cream & Frozen Yogurt Near Me - Cape Charles, Virginia

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Loved the flavor choices! Salted caramel pretzel is a must try! Also had a very short line!

Nice ice cream and super friendly & helpful stuff. They keep the store cool, organized & clean. read more

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Really enjoyed this place. Got my ice cream and walked to the square to enjoy it and people watch. read more

Cowlick’s Creamery - Street view - Ice Cream & Frozen Yogurt Near Me - Cape Charles, Virginia

Stopped by Cowlick's and couldn't have been happier. Good range of flavors and toppings. The waffle cones were delicious. Service was quick and friendly. Will definitely go here again next time I'm in town! read more

Can't give a good review if we went by twice well before closing (8:40pm tonight for a 9pm closing) and around same time yesterday and they were closed early. Door was locked. Lights on and workers inside staring at us as we try to open the door. Blank stares back. 4 other families walked by while we were there and tried to go in without any luck. Oh well. Don't think we will try to go by a third time. read more

Delicious treat! No line at all last night. Lots of flavors. The soft serve had a good texture; like hand cranked ice cream. Lots of toppings too. I had an excellent root beer float. Give read more

Really good ice cream.. love it.. very flavorful.. must try place.. we were visiting and happened to accidentally visit this place and were pleasantly surprised. read more

Great variety of flavors, cones were not made there but were very tasty. Priced very reasonable

Really wanted to like it. After waiting 20 min, was told they were out of vanilla. With only 3 flavors to choose from, a bit disappointed. And at only 2:30 pm. Can't say if it the ice cream was good or not. read more

Extremely Rude and it's not good your better off going to another ice cream place like brown dog or chase's if their is a line don't wait go somewhere else read more

Friendly, inviting and ice cream was delicious. Variety of flavors. Grandchildren really enjoyed. Daughter loved the waffle cone.

The best frozen treat in Cape Charles!! Smooth, rich, creamy frozen custard is perfect when you want a treat that is satisfying but doesnt break the bank. Cowlicks is made fresh every day. The staff are ready to help you tame the craving!! read more

Thank you thank you thank you very much for bringing a Custard Creamery to Cape Charles It reminds me of the custard creameries from 40 years ago. It is amazing! read more

We were camping at cherry stone and drove into cape Charles for lunch on a rainy day. After an excellent lunch, we were walking the main strip and saw cowlicks so we stopped in to try it. We were so glad we did!! It's a great little spot and they have limited flavors that change so you keep going back to try them all!! Very clean and well decorated ! We had the vanilla , chocolate with sprinkles and the Heath! We can't wait to come back and visit Cowlicks again next year and check out their flavor of the week!! read more

Cowlick’s Creamery - Ice Cream & Frozen Yogurt Near Me - Cape Charles, Virginia

This could be a great place but it is not. There are several things this place is lacking. First, how about the employees actually smile and be engaged. They are rude and really come across as the customer is bothering them. Second, they only have three flavors of ice cream. Really, this is 2021; I don't expect 32 flavors but a few specialty / seasonal flavors is expected. Third, the only way you will receive a receipt for our purchase is if you give them your email or phone number! They do not have a receipt printer and the rude employees refused to hand write one after refusing to give my email or phone number. I will not be returning, nor will I be recommending them. read more

The most AMAZING frozen custard and greatest, friendliest staff. Will surely be back when we come to Cape Charles next year!!!

This is a fantastic place to get custard! The flavor selection is limited but they more than make up for it in quality. Keep in mind that this custard is SO rich, one scoop of their custard felt like two scoops of any other ice cream! I chose their brownie flavor, while my partner chose a salted pretzel caramel and both were delicious. They have a seating area inside which is comfortable and out of the way of the ordering area. I'm definitely coming back next time I'm in the area! read more