I had an excellent experience with this Verizon Wireless location. While pondering upgrading my…read moreSamsung Galaxy S22 Ultra to the newest device S25 Ultra I searched on-line for phones and plans. Verizon had a trade in offer of $1000 to upgrade to the newest Galaxy. My old phone was in perfect condition and there were no issues but from my history with phones when things go bad I tend to have to upgrade immediately and they offer very little to no money for non working phones. A representative from this Verizon Wireless location called me. He told me that he saw I was interested in upgrading my phone but was wondering why I had not finalized my decision. He then asked if he could explain my options and walk me through different plans and devices. Thankfully Verizon's website has all the information you need to do everything online and explains everything very well. I truly appreciated the young man's call and if they did not close so early and charge $40 for me to come into the store I would have possibly did my upgrade in store. Either way the location provided excellent service. I strolled online for a few days trying to decide if I wanted my new phone mailed to me, have an associate come to my house and help me set it up for $40, go into the store and have someone do the upgrade also $40 or pickup the phone from the store and do it myself for free. I'm not sure when they started charging customers to come into the store for upgrades but if a phone cost over $1200 everything else should be free. I chose free and decided on having the phone placed in a locker at this Verizon location after I purchased it. I received an email once my phone was ready for pickup. I love that they have a locker pickup option and allowed me to get the phone at my convenience. When I arrived the store was closed. My pickup email gave clear instructions on how to retrieve my purchase from the locker. It was a painless process that took about 3 minutes, my phone and receipt were in a bag inside when I finally opened the locker. Although I did not have face to face contact, this Verizon location exceeded my expectations. I left feeling confident in my purchase and extremely satisfied with the service provided. I will definitely return to this store in the future if I need help with my phone or to purchase accessories.

They left me sitting after buying the best new phone s25 ultra. They instructed me to not touch…read moreyour new or old phone while it transfers. So I did. Over half an hour passed as I sat patiently. I asked where is my salesman. They couldn't find him. He never even started the transfer so someone else gave me instructions to do it myself.

By far the worst company that I have ever dealt with. "Customer Service" is a joke. I can't reach a…read moreperson to talk to. I strongly advise....go with another WiFi provider. This is not worth the trouble

If I can give them a big fat 0 i would Im in A area that kinetic can only supply. I work for a…read moregovernment agency doing billing for disasters. I'm in the middle of a disaster and my Internet goes off. They tell me they can't even get someone out to see me for a week. How was that supposed to help me? I'm in the middle of a disaster. Not only does the customer service sucks. The Services I supposed to be getting 100% and it's always between 30 and 50%per the technician. if I'm one day late on my bill, they cut me off so how do I cut them off? The reason they treat us like this is because there's no other Services down here. Every day I have to go to a library or some where else with Internet in order to get my work done but they put me on kinetic business account that I'm paying almost $300 a month for and the services to not work, no apologies. No, don't pay this month. No refunds no nothing praying that AT&T gets to our area. This company does not understand how dangerous it is for us to be in this rural area without even emergency communication because of there's no Internet there's no phones how do we call 911 if there's a emergency, no TV for news. Nothing so how is that safe for us? DO NOT GET Kinetic it's like using a plastic cup with a string attached in 2024 it doesn't work not worth your time or money. They should just close their doors. Reporting to Better Business Bureau, FTC and Department of Safety because they are horrible and unsafe.

I called to have my dial tone removed. I was reassured that my account # and internet would remain…read morethe same. They disconnected my entire internet. Then I find out they mailed me a new modem to connect myself with a new $60 connection fee. I would like to point out that I've only had their service for 1 week and already had to pay $151.04, All this because I didn't want a dial tone.

Nov 2025 Update:…read more After my Internet only bill hit $100.00/mo :-( , I've been looking for an alternate provider. And, because I only have Internet for my place, it took a bit of research to find another provider. But, once I did, canceling Spectrum service was not easy! I know the CSR has a speil that he has to go through, to try and keep you as a customer (going so far as to offer, 1Gb service for$40.00/mo.; Why couldn't they have offered a discount when I called a few weeks previously asking about it?). But, between that, and asking irrelevant (and, irritating) questions, such as who's my Cellphone provider and, how much I pay, it's ridiculous that it took over 14 minutes to cancel the service. And, on top of that, I have to return the modem and router to either, a Spectrum Store. Or, send the stuff back via, The UPS Store. :-( Though, I did like them, their price increases have gotten out of hand.

I have two reviews at once. First review is for the Milledgeville Ga store employees. I…read moredisconnected service and was told on three separate phone calls to Spectrum to simply return the equipment "to any Spectrum store or UPS store". So I drove to M'ville today to return the equipment. The person behind the counter informed me they don't take back equipment because they are too small of a store And I have to take it myself to a UPS store. I said I was told on three separate callast to return to ANY spectrum store or UPS store. She refused. Another guy came from the back and was listening and didn't say a word, so he didn't care either. I guess they can't keep the equipment and make a UPS run once a month. So I called Spectrum customer support to tell them what the Milledgeville store is like. He was very polite and said he would file a report but can't make them take the equipment back. He said that several times. I informed him this is a Spectrum problem, not a ME problem. I'm not driving to an ups store just because they are too LAZY to schedule an ups pickup. I then spoke to his supervisor and repeated the story. I said I was about to film myself walking the equipment into the store and leaving it on the counter. My job and responsibility was done at this point. The supervisor said he would schedule a pickup from my house today. I said that's fine. But now I wished I had said to have them pick up the equipment from the Spectrum Store in Milledgeville ga. There is a reason the Milledgeville store is "small". It's because they treat people like this. They don't contact us to give updates lower prices. They don't stay competitive. They could keep customers before they ever leave, but if they leave treat them with respect. Try that. So the people on the phone with Spectrum corporation were very professional and did what they could. But letting the Milledgeville store dictate if they decide to follow Spectrums rules is ridiculous. Give them what they want. They don't want to work. Just shut them down.

I always receive great customer service. Service prices a decent. Service meets my expectations in…read morea timely manner. I would recommend!

Was recommended this location to fix my iPhone. The owner gave me the attention required to fix my…read moreproblem almost immediately. He was able to solve my problem and I was able to continue using my iPhone. Plus I noticed that he sold jailbroken fire sticks. I purchased one, he was nice enough to give me an orientation on how to use it. Recently I have purchased another fire stick and had him fix 3 other iPhones for me. He also purchased old iPhones and other types of phones too. His prices are amazing, very straight forward pricing and also recommends other necessary fixes on your phone. For example on one if mother fixes he noticed that the charging port was worn and loose. Offered to replace it for $20. Of course, I said thanks and yes!! Highly recommend this location, bring any type of electronics he will give you and estimate.!

The staff was very pleasant and tried to help. I had problems but it was not their fault.read more

When I walked in, the atmosphere was not welcoming. There was three employees on the floor. One of…read morethem I assumed was a manager, who was "too busy" to say hello or anything. I waited to be assisted. There was a woman in a brown "Bebe" spaghetti strapped tank top, who I worked there. That was a turn off. I then heard the manager say to another employee who just came out from out back "That guy needs to be helped." I was assisted by Chance. I was switching three lines over from Verizon. I could tell by the look in his eye that he was excited for that (I worked for a cell carrier before)... new lines were king. I gotta tell you, I wasn't impressed with Chance. No personality. Didn't set up my account the right way and was quick to push me out the door. What was even more ANNOYING was his co-worker wanting to take a Snapchat pic of him and her and he stopped mind transaction to take the picture twice, because the first one did not come out the way she wanted to. He liked the second one because he had a crown in that picture and as he stated, he wears a crown because he is the king. I hope this does not foreshadow how my experience with T-Mobile is going to be. I just know to avoid that store in Warner Robins, even if they do have a king, by the name of Chance, that works there.

First, I cut the cord from cable because of the price. Then I dropped Directv Now for being a poor…read morestreaming provider. The concept was great but the execution was horrible. Within a couple of weeks of starting I lost the "local" channels out of Atlanta. When I called I was told it was due to "contract negotiation". After almost a year I guess they are still negotiating. But worst of all was the inability to pull up channels. There are constant outages with the service and more frequent slow downs. It doesn't matter the time: early morning, Sunday afternoon, it is constant. 25% of the time multiple attempts are needed or I just give up and watch Netflix or Amazon Prime (who are simultaneously and immediately available) I thought a company owned by AT&T would have its service act together. I figured wrong. 2 stars are more 75% of the time it worked ok without local channels.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

I had a Great Experience with this company. My phone was shattered, they did an AWESOME JOB…read morerepairing and fixing it back to new. It didn't take them as long as I thought it would and they were very nice, professional and had polite manners. I also purchase two new phone cases to accompany my repaired phone..

centerville, Ga Phone Hub. Excellent service! Quick response, accurate, reasonable pricing & quick…read moreturnaround time. My ipad screen is just like new! Professional! 10 out of 10 recommend!