Well I haven't went back to this location after our pick up order was not ready at the time they said it would be and on top of that I gave them at least another 1/2 hour to get it done and still wasn't ready. I called of course and complain to the manager who said he was going to send me a gift card and corporate said the same thing lol . That was 3 months ago. I use to love this place but the food isn't so good anymore and service really has change. read more

A "5" for food and a "negative 3" for service nets to a "2".. The only thing worse than the young gentleman who was our waiter was the total inability of the manager to recognize or deal with the situation when it was brought up to him twice. Slow, forgetful, and unable to provide even the most basic level of service...but again, great food and other servers are typically better. read more

We even couldn't try the food, we spent 20 minutes seated there were 5 more tables occupied and 2 servers, we didn't get even the coffee and we left because of the lack of service. Don't go there!! I heard from family and friends that they always have this bad service. read more

Disclaimer: We love Cracker Barrel. We've eaten at them all over the USA. Been to this one multiple times, EVERYtime the food is hot, tasty & made just like we asked. The servers are nice, attentive & friendly. They have a new seasonal menu addition that has several great choices. At dinnertime, the noise level goes up from all the folks laughing as they enjoy time with their families. Bring your Loved Ones for good food & a good time. Plus the Country Store is fun shopping. read more

We have been taking our kids here for years and I've never been dissatisfied. Service is always fast, efficient, friendly. And the food is always tasty, filling and just what we ordered. Don't forget about the coffee and the very cute country store and all of the old time-y stuff you find there! I don't know what others are complaining about, I always leave seeing customers satisfied. read more

The wait was long, the food was rather cold and the service was inattentive. Stopped here on a Sunday at 12:30 pm on our way through Madison and waited 40 minutes for a table. Once seated the young waitress got our drinks and then took our order and then neither she nor our food was seen for about 25 minutes. My wife ordered breakfast including biscuits and gravy and when the food arrived the food was rather cold and she was told biscuits would be 8 minutes. 15 minutes later they arrived and by then the gravy - which was not replaced - was cold. I wanted lunch so ordered a Reuben and it was surprisingly good though also a little cold. There was ample corned beef and nicely toasted bread. A rather poor dining experience and will not be back anytime soon. read more

On a day I thought it would be almost impossible to get a seat at any restaurant, I then decided what would I like to eat and from where. My favorite is chicken fried steak and it is absolutely the best here, done like down south. The day I decided to do this adventure was Sunday May 13th, 2018' Mother's Day! Well, upon my personal thoughts of it being impossible, I walked in looked at a few things (the cast iron skillets), then used the bathroom and washed my hands walked up to the counter said one and was seat right away. Greeted shortly after from the waitress with a happy Sunday to you-which made my day! She then proceeded to see what I would like to drink and order, I asked for a mocha plus a few minutes. When she returned I order. And on the way out was thanked for coming and told to have a great day by a waitress that wasn't even taking care of me, nice place and nice people! read more

Cracker Barrel - Breakfast & Brunch Near Me - Madison, Wisconsin

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We called and inquired about the wait time, we were told around 15 minutes and to put our name on the online wait list for breakfast. We did this and arrived about 10 minutes later. We waited another 30 minutes, we spoke to the host and he had overlooked our name. We sat down and received our drinks shortly thereafter. We then waited another hour for our food. The waitress offered a biscuit to my daughter during the wait. I saw other tables receive an entire plate of biscuits. This wasn't offered but finally I asked since it was almost lunch time and we hadn't even had breakfast yet. The food was tasty, the pancakes were delicious and I normally don't like restaurant pancakes. The food isn't enough to bring us back, a 2 hour ordeal for breakfast isn't worth it. read more

Worst ever Cracker Barrel experience ever. LONG wait to be seated, LONG wait to get menus. Then a LONGER wait to get coffee. then another long wait to get silverware and napkins. Ordered our breakfasts -- usually a comfort food treat for us -- which arrived after another -- you guessed it -- LONG wait. Food was cold to tepid. NOTE: Jackson our waiter was fine. Felt sorry for this polite young man as we think he is not regularly a waiter, not to mention the only waiter during lunch rush. This store was unacceptably understaffed, majority of tables surrounding us were full of dirty dishes as well, until manager finally came out to bus tables. At least two families were seated and then left after waiting way too long while we were there. I understand staffing is a challenge, but this store should not have accepted dine-in customers without sufficient staffing. Now known for dis-comfort food in my book. read more

Waited a good amount of time for a server as she dug through tables for her tips. Took our order - finally - which included coffee. After 15 minutes I had to track her down for the coffee. A table came in 15 min after ours...finished their meal and we still had no food. Both tables of two. We left and offered to pay for the coffee and were charged nearly $6. This place is disorganized and NOT customer friendly. Manager?? Three prancing about but no contact. WE WILL NOT BE BACK!! read more

horrible service, their pick up is horrible and not organized at all... no area to wait so you know when your food is ready so you're all waiting together and not able to social distance. Also waited for 30 minutes after my order was supposed to be ready, what is the point of ordering online ahead of time if i'm going to wait longer than the people eating in?? when they finally bring out the food they are organized by at all... they just set it on a counter and don't announce who it's for or anything. workers are very bad about social distancing as well, they are constantly stepping very close to you when coming and going. Overall a bad experience and extremely unorganized. ADDING ON... as I am still waiting for my order after 45 minutes... just saw a staff member, who kept taking off their mask while working, come around the counter and grab a woman's card to swipe it in the machine instead of correcting her!! she came over and stood directly next to her to swipe her card with no warning and didn't even try to help her from 6 feet away, which would've been a simple "oh! turn the card the other way, yup that'll work!" LISTEN TO THE REVIEWS PEOPLE THIS PLACE CANT GET ANY WORSE! Edit, again. still waiting! Someone came out and gave someone else her food, getting less than a foot away from her to hand her it, and then walked up to me, getting pretty close before i backed up and asked for my six feet, when i couldn't hear him ask his question, he proceeded to take off his mask from one side to say it again, instead of simply raising his voice. I was informed my order is taking so long because they needed to clean the machine for coffee.... which takes over an hour apparently. read more

The food was nasty I will never eat there again I would feed this stuff to my dog save your money

Food is good, can be bland at times, but still pretty good. Service is top notch and will try to seat big groups as fast as they can. This place fills up fast on weekend for breakfast so come early. read more

Cracker Barrel - Breakfast & Brunch Near Me - Madison, Wisconsin

A very traveler oriented place. Been here with relatives a few times. The shop is nice, but the food is rather meh. It's no gourmet restaurant, but it has a homey feel to it. Pros: + grits! + good wait staff (friendly, knowledgeable) + food arrives somewhat quickly + same as other cracker barrels Cons: - the grits are slimy and taste like couscous - food is very ok. - loud inside - chairs are uncomfortable. Overall: I have had breakfast there a couple times, in a couple different states an it's all the same. a solid three stars. read more

Cracker Barrel never disappoints us. Consistently good food and great service. Portions are huge and there is a wide variety of comfort food offerings available. read more

You can't go wrong here. Biscuits and Gravy? Fried Chicken? A little taste of the South? You've got it.

Quick family stop on our cross country family road trip. Always fun for the kids to play checkers while we wait for our dinner.

I went down to Cracker Barrel for dinner over the weekend. The service out there was pretty good. Didnt have to wait for long. It is near the East Towne Mall. The food was decent too. There werent a lot of people so the place was generally quiet. For dessert I had the baked apple dumplin. I have to admit that is the very best I have ever eaten. If I do go back to a Cracker Barrel it will be for the dessert. read more

I am sorry to hear about the bad food some people had here because we have never had a bad meal here. (update, just had a bad meal here. The shrimp dinner. one of the worst I have ever had. They do fish so well but their shrimp was over breaded popcorn shrimp that did not have that country specialness that you expect from CB. The hushpuppies were also dry and flavorless.) I have had very good trout and also a very well done steak. It fits into a narrow country recipe selection but when you are in the mood for that you can't beat the price and the quality of food. Service has always been good, the environment is pleasant and there is plenty of room. The bathrooms are very clean. The gift shop has something for everyone. We almost always find something and they don't particularly cater to out taste. In the midst of country craft, bible baubles and kitchen kitch (is there such a thing?) we have found some nice decorative items, ornaments, candy, and other gifts. Found a hair in an egg and they immediately remade the entire meal and the manager came out to speak with us. Good and appropriate recovery. My pancakes this time around were not as flavorful as the last. They were still good. On a cold winter day get a seat near the fireplace and have a nice home cooked meal. The coffee has always been good too. It isn't fancy stuff but still good. Folks here are almost always very pleasant and talkative. Update: The French Toast was nothing special. Third meal I have had here that I didn't care for much. Avoid it. Ham was so-so as was the smoked sausage. Not a good breakfast for me. Coffee wasn't good this time either. Staff continues to be great. I would suggest the management review all their dishes and step them up a notch. The meals are underpriced. Maybe this is leading to less quality dishes. Stop this. Raise the prices and improve the quality. read more

Had the Tuesday special of meatloaf and mashed potatoes. It was great! Super fast and kind service. Loved it, and their little shop is very fun. read more

I love coming to Cracker Barrel the service is amazing and the food was quite delightful don't gotta say a lot about Cracker Barrel

I visited the Cracker Barrel on East Springs Drive in Madison this evening and had the grilled pork chop dinner with fried okra and baked sweet potato. The baked sweet potato was the best I've ever had! There was just the right amount of brown sugar (not too sweet) and I didn't need to add butter. Scrumptious! The pork chop was very good, as it always is (I have had it many times at various locations). My server was also very friendly. Although I did not order dessert, I have had the chocolate Coca-Cola cake in the past (at another location) and loved it! Good food at a very reasonable price. read more

Come in here quite a bit by myself, usually later in the evenings. Service is usually slow and the wait staff seems to be inconvenienced when you show up during their closing hour and more concerned about leaving work than giving proper service. *News flash wait staff* better service=bigger tip. Keep coming for the consistent food. (Which is ok at best) better service in the mornings as long as you beat the rush, good luck with that. read more

Ordered Uncle Hershel's an wife had the Sunrise Sampler. Didn't want the grits, but she brought them anyways. Only got one cup of coffee even though I had the creamer sitting in the cup waiting. Wife ordered sour dough and got white instead. Only one choice of jelly for the toast. So basically the food was what I'd expect from a Cracker Barrel and gets a 3 rating. Gina the waitress however gets a 2. read more

This restaurant has an old-country style type of atmosphere along with a gift shop. The food is quality and so is the coffee. You get generous serving sizes. There are also items that you can order that are not on the menu, such as omelets. Prices are a bit high, but a very nice place to eat at. read more

Got there for brunch at 1130. Waiter gets drinks wrong. Ordered food and 45 minutes later still no food and four other tables seated 15 to 20 minutes after us have their food and one is even leaving. Waiter says five minutes, we waited 10 still nothing. We walked out, recieved no apologies from staff. Just a "can you tell us where you were seated". Seriuosly, if you cant serve your customers close to the order they arrived in, close the doors and get out of the business. read more

Place was busy but there were open tables and we were seated right away. Got our coffee and ordered. It took 40 minutes to get our food. Ordered the Western Omelette and it came with no meat. I was told it had ham and bacon. Coffee was weak. Server was nice and apologetic but it took way too long to get our food. read more

I am writing this review as a big advocate of Cracker Barrel in general. Every city I travel, I know I wont be disappointed. Not to sound like a broken record, but my favorite is the Grandpas breakfast with hash brown casserole. I decided to get the apple dumpling dessert here and to my big surprise, they do not peel the apples here in the apple dumpling. Call it picky, but other two previous Cracker Barrels that I have gone to, they peel the apples. It tastes much better and when i told the waitress that, she simply shrugged it off. When my friend also complained that his berry dessert was only half of what it should be (completely deflated and only half the bowl), she didn't offer to take it back or anything, just kind of laughed it off. Most likely, we probably wouldn't have sent our food back simply because I use to work in the food industry, but I know its just simple etiquette to at least offer. Nevertheless, I will still continue to go to Cracker Barrels no matter what. Good food at a GREAT price. read more

Just ate there tonight. I never felt so jipped in all my lift. I got the roast beef it came to the table with 2 little pieces of beef. I said something to the waitress, and all she said that it is measured out in proportions. I have eaten there many times before, but tonight was far worse that any I have experienced. read more

I am always happy with the food here! Love coming with my sig other when it's not busy. Some of the waiters could do a better job of looking cleanly though I must admit. read more

We came here on a snow day and they took us in even though they were closed! Their cinnamon french toast is phenomenal and a must try for all first timers. Everything else is your standard american breakfast house. read more

I had the Campfire Chicken a couple summers ago and looooved it. Unfortunately, it's only a summer thing. We went back last Saturday and I had the roast beef with mashed potatoes and carrots. The beef was rather bland and the carrots were cooked basically to mush, so I couldn't stomach them. Other than the tasty biscuit, it was a really disappointing meal, especially when I was celebrating my birthday. We won't be back until the campfire chicken returns. read more

This restaurant is always a family favorite! Whether you stop in for the unique items for purchase or the delicious food, you will be in for a pleasant treat. We stopped in on Mother's Day afternoon, the wait was much shorter than we were told AND they brought back their fabulous Southern Fried Chicken for their 50th Anniversary and will be keeping it on their menu, a win-win for us!! read more

Not sure if I'm not used to the type of food they serve here, but it's never been good. Last time I ordered french toast. Got 4 slices of soggy french toast. The egg wasn't even cooked on it! Potatoes and grits were very bland. But I love the golf tee game! read more

Had a wonderful breakfast, but I am missing the"eggs benedict", my personal favorite. And also, I prefer original hasbrowns to hashbrown casserole. Keep breakfast simple, Cracker Barrel. Wait staff was amazing and the store was delightful as always. read more

Cracker Barrel, why have your let your standards decline even further? Grade of D overall on breakfast. Dry and tasteless biscuits; sausage flavored with artificial smoke; disgusting glop of gravy. Eggs okay and hash brown casserole marginal. Not worth the trip. read more

I enjoyed the visit to the restaurant. They are casual and children friendly. The meals are like at Grandma's house, loosen your belt buckle or split with a friend. Decorations are signs from 1920s. Overall very nice, Sunday mornings are BUSY, be prepared to wait. read more

Worst service I've ever had at any restaurant. Server couldn't care less. Took over 10 minutes for a server to come to the table. Didn't check on us after taking our order. No offer to refill drinks (that the manager had to bring to us in the first place because the server disappeared). 25 minutes after we ordered, we got up and left...food still hadn't been delivered to the table. The manager offered a coupon for next time, but turned it down...will not go back to this location again! read more

Stopped here on our way from Chicago to Minnesota. I know that Cracker Barrel is not fast food, but this particular restaurant was extremely slow! We were told we'd have to wait 20 minutes for a table, okay, we can browse the gift shop. We got seated in about 25 minutes, all and I mean literally all of the tables near us were dirty! Why on earth didn't they have someone clean the tables so people waiting could be seated? Not only did this ruin my appetite, in addition, we waited another 45 minutes to get our food! So when we paid the bill at the register, we were asked if everything was okay...um...yeah..no! We asked if they were short staffed and were told that the "kids" they hire always call in sick! Hello??? Don't hire them and/or fire them and start over! And, yeah, the food wasn't worth the aggravation! Just drive on by this one.... read more

I've been to cracker barrel twice. The food was ok, I agree with Thomas that the food can be bland. Warning-if its busy don't expect to be able to carry on a conversation very easily. Can be really loud read more