My husband and I were driving through Alabama and it was late at night and the Welcome Center rest stop was closed. Luckily, we called this Cracker Barrel location and they said we could park in their parking lot. We were so grateful to have this option! We decided to have breakfast here in the morning on a Sunday and the staff were very friendly and welcoming, we were seated in a timely manner, and the country store is awesome. I love their clothes, gifts, and home decor. It's fun to look around at all the random, neat stuff! My husband said the food was good but the salty ham was quite salty, more than he expected. read more

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Thank you Cracker Barrell for the incredible job you did on the Christmas Heat and Serve meal the hubs ordered this year! The Prime Rib was exceptional! I was surprised how delicious it was! It was seasoned correctly, reheated perfectly and the au jus and the homemade horseradish sauce were beyond delicious! Cracker Barrel, you humble little restaurant, you outdid yourself with this Prime Rib! The hashbrown casserole you are famous for was delicious! We have more than enough food to feed a family of four adults, and it's just the hubs and me. Pick up was painless, on Christmas Eve, the dishes, sides, toppings, and various dips/juices were beautifully packaged and travelled well! For the first time in a long time, I'm actually looking forward to Christmas Dinner leftovers, Thanks Cracker Barrell! read more

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Came for Father's Day, and my dad's chicken was overcooked. The chicken and dumplings were also undercooked. The only things that were properly cooked were the biscuits and cornbread, which were great. Our server was phenomenal, even if she wasn't the most competent. Overall a hit or miss experience. read more

Service was GREAT! Restaurant was clean. However, we have never been to a Cracker Barrel where everything came out cold. My husband did send back the gravy, as it had the film on top from when it gets cold, and it was lumpy. Rather than complain that everything was cold I ate the cold fried apples and a little of my dumplings. My husband ate his cold food. He was hungry. I just boxed the dumplings up and the corn. I can heat it up at home later. You know nothings better than hot fried apples, corn and dumplings. But tonight was not the night for that. It will be a long time before we return. 3 stars because the staff was so good. read more

Cracker Barrel Old Country Store - Dumplings, corn and fried apples. - Breakfast & Brunch Near Me - Athens, Alabama

My experience has been great at this location. I moved to Athens a year ago and some locals advised me to skip it. I tried it anyway and I'm glad I did. The food and service has been on point each time for me. read more

Can't go wrong with Cracker Barrel, and the Athens location delivers on the high standards of friendliness and good food that is expected from this restaurant chain. I had Momma's pancake breakfast (3 pancakes, 2 eggs, & sausage). The pancakes were fluffy in the middle with a little bit of a crust around the edges. It was fantastic! I will say they were busy for a Saturday morning, but after about 20 minutes we got a seat. No big. Check these guys out if you're passing through Athens! read more

Cracker Barrel Old Country Store - cracker barrel old country store - Breakfast & Brunch Near Me - Athens, Alabama

First, let me start with the good part, i left. When we arrived, they made me wheel a chair all the way through the restaurant to the table at the far back corner. I had to go past 30 empty tables. Then, with no help from any staff member, I had to move the chair and table so that I could get into the corner. It was extremely tiring. Then, a group of four brought in a "service" dog. It had one of those amazon vest on. It smelled like a combination of vomit and cow manure, I grew up on a farm, so I know those smells. After the dog rolled in the floor and licked the floor for a few minutes, the waiters came out and petted it, then went and served food brough out to them. No hand washing. I was disgusted. I left. It was sickening. read more

December 11, 2025. Went in and waited for the host to seat us. He seated the people behind us first. When he came back for us, after clearing a table first, we asked why and he advised they were there before us. Perhaps, but we did not see them when we came up and we waited for about two or three minutes. Then when we sat down, one of us had to go back to the car for something and the waitress came and had a very difficult time understanding that we wanted two Coke products and a water. Then, after taking the drink order, but before bringing the drinks back, she asked if we were ready to order, even though one of us was not there. We got up and left without taking any drink drinks or eating any of their food. I was reluctant to come here in the first place because of the CEO and their woke nonsense that they tried to pull not too long ago. I'm glad that we left and went over to IHOP and had a good, wonderful meal with incredibly friendly server. If I was ever wanting to short a stock, this would be the one. I just looked at their stock over the last five years. It has declined from almost $180 per share, about 2021, to $28 a share. I'm quite certain the way they're ruining their business it will continue decline... read more

Food cold and tasted like it came out of a can. Had been a while since eating there but definitely not good.

We were seated at a table and I had to wipe the food off my chair before I sat down. The menus were sticky and had food splattered on the pages. After waiting for 10 minutes we left. I don't know who our waitress was because no one came to our table. It's a shame because I was really looking forward to the chicken and dumplings My husband told our host on the way out. read more

Being told today biscuits or cornbread are not free. spoke to the manager she told me that for 22 years they've always charged people for my whole life. I have been going to Cracker Barrel and everyone else has never been charged. It's pretty sad on how the company has taken out a large amount of a loan and cannot afford to give biscuits out for free. I will never be back y'all disgust me as a company. read more

My experience was honestly amazing. I felt the Christmas joy from my amazing waiter. I asked for her name for the shout out. Kylie Farmer you are so awesome LOL!!!! you keep reaching for the stars. In a world of evil be a light read more

My experience was incredible. The mimosa I ordered was strong and good, got me off to a great start, then when my food came out everything was perfect exactly how I ordered, it tasted amazing yall, I was flabbergasted. This was single-handedly the best Cracker Barrel experience I've ever had. Thanks divas! Service 12/10 drink 12/10 food 100000/10 read more

We have only positive things to say about our dining experience. The food was great, fresh and hot. But the best part was our excellent server, Wyatt. Keep up the good work. We also had a very nice host, Kaleb. We were very impressed with how both of these young men worked so hard and with such great attitudes. Thanks again! read more

If we had a 3.5 star option I would give it to them, but I can't go 4. The food simply isn't what is used to be. I'm not sure what changed, but I know I'm not getting older...so it isn't my tastebuds. All kidding aside, this is one of my all time favorite places--lots of good memories and the best atmosphere ever. The food has changed, though. I have noticed it the last several times I have visited (pre-COVID included) and this time I decided to write about it. It isn't that it is not fresh...just not as good as it once was. Three stars because the food brings down the country store and the decor. Give the food to me as takeout and you get 1.5 stars. I'll be back, but only because I like the atmosphere and my 11 year old likes the dumplings. read more

You never say never, but I'm saying I will NEVER go to another Cracker Barrel again! I had received some digital cards from Cracker Barrel because of the terrible meal my wife and I had received at the Madison, AL, Cracker Barrel, so we decided to use them at the Athens Cracker Barrel. I don't which was worse, Athens or Madison. Both our orders in Athens were room temperature at best and almost cold. My chicken and dumplins were all lumped together and I just could not eat it. My wife ordered fried chicken and it was edible, but it was not hot. NONE of our food was hot. If I were going to pay for this meal, I would have called the manager over, but since we were using the digital cards, I did not waste the time. I've been criticized for writing a BUNCH of negative reviews, but I just call 'em like I see 'em. If you can't stand the heat, start serving good food. read more

absolutely horrible. i've never been more disappointed. we got there around 6pm on a monday and were immediately sat. our server was obviously new and by no means is any of this her fault but our food took an hour to an hour and a half to even begin to come out. someone in our party got pancakes and they ended up being basically cardboard and the french toast were just horrible. even syrup couldn't help them. our waitress got sat two big parties while the other servers had no tables. she had no help. the manager was about as helpful as a box of rocks. 100% fake. to make matters worse, i had an interview here the next day. i have never canceled something so quick. they treat their employees like they're scum on their shoes. absolutely ridiculous. read more

Cracker Barrel Old Country Store - Momma's French Toast Breakfast® - Breakfast & Brunch Near Me - Athens, Alabama

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Waiter was super friendly. We got seated right away & the food is always great! We love coming here for breakfast or dinner! read more

Cracker Barrel Old Country Store - Grilled Chicken Tenders Hashbrown Casserole Green Beans Fried Okra Buttermilk Biscuits (4) U.S. Farm-Raised Fried Catfish - 2 Pieces - Breakfast & Brunch Near Me - Athens, Alabama

Ordered the large Thanksgiving meal. The online ordering process was clear and concise. The pick-up process went smoothly thanks to the friendly and efficient staff. If the food is as good as last year our Thanksgiving meal will be a pleasant experience. read more

Attempted to contact customer service via the 800 number about the terrible service without success. Likely we will never again dine at any Cracker Barrel, the restaurants continue to sink lower. read more

For dinner tonight we had the best Smoked grilled chicken (Sunday homestyle chicken) salad ever. It had a wedge of cheddar, the freshest grape tomatoes, and sliced cucumber with mixed Lettuces, I'm sorry I didn't take a picture. We were seated within two minutes. The waiter was punctual and professional. There were a few people in the restaurant with every other table blocked off (COVID-19), no peg game or kerosene lamps on the tables. It was a great food. One good thing more, with less people there the background noise wasn't so loud you could have a conversation. #BringBackPegGame read more

The food was great my daughter loved her food she got Stuffed Cheesecake Pancake Breakfast I recommend it, it was very good the perfect mixture of sweet and salty. I got Homestyle Chicken n' French Toast it was delicious it was very good the chicken complemented the french toast very well and our sever (Lesley) she was very nice and got us our food very fast I recommend asking for her if your here on a Sunday she was a great sever she checked up on us a lot we loved her and she made sure everything tasted good and overall was great. This is a place I highly recommend read more

Cracker Barrel Old Country Store - Stuffed Cheesecake Pancake Breakfast - Breakfast & Brunch Near Me - Athens, Alabama

This is a review of the gift card system for Cracker Barrel corporate along with the Athens restaurant. I don't know if the restaurant could have stopped what happened but the end result was a gift card that was created with a voucher number but behind the scenes was inactivated. I had been carrying a number of gift cards bought at this restaurant since February 2019. I have had issues with them and called Cracker Barrel customer service to correct and they did at least twice from my memory. At this point I had two cards left and tried to use one on my way to California. At the register they told me that this gift card was coming back inactive. I had the voucher receipt stapled to the gift card paper backing that to me proved the card was balance was correct. After the manager was called to troubleshoot I was eventually told to return back to Alabama and discuss the issue with the local store. Nope, I told them I'm not going back to Alabama for this issue and just paid my bill with my credit card and went on my way. My next step was to again call Cracker Barrel customer service. After 30 minutes on hold the phone system will then make you enter you phone number for a call back. So I did. Missed the return phone call and had to it all again the next day but this time didn't wait for 30 minutes just entered my phone number. The nice Cracker Barrel employee tried her best to help but eventually had to send the issue up the chain to see what could be done. Cracker Barrel accounting said that the transaction history showed where the card was activated but then reversed in their system. So to them there was no transaction. I asked about the gift card receipt (voucher) that I have attached to the gift card showing the purchase\date\store\ and clerk id. To Cracker Barrel accounting that did not matter. In their eyes I was not charged. The next step was to provide a receipt for the transaction or a credit card payment transaction number from my credit card company. Well it turns out that it costs $5 a statement along with figuring out which statement it might be on and even if I used my main card or not. I started to get the feeling that this effort was not going to amount to anything especially since I didn't have the actual receipt from 3 years ago. Cracker Barrel customer service are great employees and I don't really have an issue with them. This is only about the end result of a customer with a printed gift card voucher being told that Nah, those gift cards are not valid and we are betting that your credit card wasn't charged unless you can prove it. Think twice before you purchase gift card(s) from any Cracker Barrel. Especially if you don't plan on using them relatively quickly. The cards could be inactive. And don't give them out as presents, might be the same results. Imagine giving your kids or a young family a Cracker Barrel gift card and them being stuck with the bill. This event will be all I think about as I drive past the Cracker Barrel sign on the interstate. read more

Cracker Barrel Old Country Store - Nope, doesn't matter if you keep this piece of paper. Better have your receipt. - Breakfast & Brunch Near Me - Athens, Alabama

Cassie was great and really attentive. She was knowledgeable about the menu and offered up suggestions. She kept our glasses filled and our bellies full. Great experience with her today! read more

We ate at Cracker Barrel in Athens tonight for the first time in many months and to say it has gone downhill is an understatement. The hubby got his usual, chicken fried steak, and fried catfish for me. His was cold when he got it, the gravy was more of a paste than a gravy, and I didn't like the taste of anything I got besides the fried okra. The catfish now has a very heavy cornmeal breading that wasn't good at all and the pintos seemed like they had been around for a while. Our waitress was new but did pretty well all things considered. They're obviously having trouble getting workers also since only one side of the dining room was open. Anyway, it will be a long time before we spend out money there again , especially at $40 for 2 dinners! read more

Absolutely horrible My wife and I went to eat after dropping our daughter off at daycare First of all, let's make this very clear I have been a general manager for 2 different restaurants, I have been a server, I have been a cook and I've also been a host To start our experience, we started to order and in the middle of me ordering I was cut off by the server and was treated as if I was slow and could not read the menu Then as we received our food, it was placed in front of us and the server then walked away without saying anything, the server returned about 5 mins later to refill my sweet tea that was only halfway empty and then walked away without saying anything About 12 minutes go by and I have raised my hand to try and get napkins and a straw and I was ignored multiple times Then the server finally came to the table and put the check down It was absolutely ridiculous We were judged from the moment we walked in there and everyone made sure that we didn't have a good experience Say what you want to about me or my wife but let's not forget THIS IS 2023!!!!!!!!!! RACISM IS OVER STOP TREATING US LIKE WE ARE LESS THAN read more

If I could give this place zero star I would. Service is HORRIBLE!!! A party of 4. One person ordered hamburger steak and gravy and the other 3 ordered breakfast. Gravy did not come with the hamburger steak. Eggs came out cold and not scrambled with cheese as requested. Hash brown casserole cold and hard. Bacon way too crispy. I've never had a poor experience like this before and totally shocked at this. Manager showed no empathy as to the issues that took place. Update as of 5/10. Still no response from the business owner. Will follow up once or if a response is made read more

Cracker Barrel Old Country Store - Hard part of hash brown casserole - Breakfast & Brunch Near Me - Athens, Alabama

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We did get seated quickly on Saturday but we had come for the country fried pork chops but they were out and online for the Athens restaurant said they had the country fish dinner but again we were told did not have. they brought side out before or main course and had to ask for them to bring basket of biscuits to table this was not the case when we went last Saturday to the Florence Cracker Barrel tonight at the Athens location the steak fries were cold along with the country fried steak the roast beef and gravy was not even warm and carrots cold loaded baked potato was good. Has gone down hill is what people had told us guess they were right read more

This is the best place to come and see new and beautiful things in the gift shop. The bathroom is always clean and stocked with toilet paper, soap, and paper towels. They seat you in a well spaced out dining area. You never have to worry about overly loud music, or rude service. Everyone's always so polite. The chicken and dumplings are to die for. Love them so much wonderful comfort food. read more

Cracker Barrel Old Country Store - To go with the "For The Women Who Wear Glasses" I love he bottom middle. - Breakfast & Brunch Near Me - Athens, Alabama

My boyfriend and I were traveling and stopped at this Cracker Barrel for breakfast. We had to wait a bit but that was no worries we just walked around the country store. This Cracker Barrel had tables spaced out for COVID just as an FYI for those who'd be interested in knowing this. Our food was great and came out in a timely manner. Our waitress was very accommodating as well. Highly recommend this location! read more

Cracker Barrel Old Country Store - Scrambled eggs, hashbrown casserole, bacon - Breakfast & Brunch Near Me - Athens, Alabama

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We got there at 7:30 on Friday they told us it would be a 45 minute wait which was fine we had 6 in our party so that's understandable we didn't get seated until almost an hr and a half later by that time they were close to closing so our waitress was not interested in waitressing also there was hair in our food multiple times.... read more

I have to say that most of the foods in this restaurant are really good. However, the Country Fried Steak is a huge disappointment. The prefab meat is tasteless, as well as the cream gravy. This is the only Cracker Barrel I've ever seen that doesn't make their own Country Fried Steak from real steak. I guess I will have to stick with their breakfast items, as these are as good as in any Cracker Barrel. read more

We always eat here when we are passing through the area. Tonight, as usual, the service was very good, the food came promptly and was very good. My turkey and dressing was extremely good and was a generous portion. My wife has the loaded baked potato and soup off of the lunch menu. She was happy with the taste and size of of her meal We will continue to eat here when we are going through this area. I also wanted to add that our server, Charlie, was very good. read more

They overcooked and burnt my husband's pancake, they put it on the bottom, found out after he almost done eating and flipped the pancakes and saw the burnt bottom pancake, talked to the manager who she said will handle it with her team. After all our server were nice. read more

I'm 70 years old and all the years that I have lived I have never been to Cracker barrel and got anything so sorry. It was a to go order a bowl of beans and meatloaf lunch there was no bread whatsoever in the order and the cornbread is what the bowl of beans is all about I will never get an order to go at Cracker barrel again. read more

Run of the mill Cracker Barrel, nothing special but also nothing wrong with it. We stopped here on our way down to Florida, so it was a perfect spot to stretch our legs and refuel for the remainder of the trip. One good note was that our food came out extremely quickly. We probably waited only about 5 minutes in total for a huge amount of food. Our server was attentive without being overbearing. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Athens, Alabama

The food is ok but the manager according to an employee that we asked does not control crowds with social distancing or wearing masks Setting for eating is 6 feet apart but as for masks being worn or distancing in the crowded store-pickup-restroom-checkout area it is not Will not return read more

Cracker Barrel is at least consistent. Not over the top wonderful, but you know what you're getting. read more

Cracker Barrel Old Country Store - So full... Dumplings are life! - Breakfast & Brunch Near Me - Athens, Alabama

It wouldn't be a trip back to the South without hitting the Cracker Barrel. Mmmmm. What better place to spend Chrismas Eve for a late breakfast/early lunch? We opted to drive to this one over some of the closer options since it is the best reasonably accessible option (second only to the Cullman Cracker Barrel, which gets the gold star in the accessible radius to Huntsville). Wait? Non-existent. Iced tea? Spot-on. Biscuits? Ahhhh golden perfection to a t. And the fried okra? Yeah, let's just say this chain needs to be smuggled into the chain restaurant smorgasbord known as Times Square. That would be an upgrade. Oh, it was mighty fine. As expected, did not disappoint. Not even close! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Athens, Alabama

we went in at 8:45 and got our food at 9:40 when there was almost no one in here our server was so forgetful and forgot to bring our rolls and cornbread and one of my relatives ordered chicken and dumplings and then when she brought our food out she told our relativ that they did not have chicken for the chicken and dumplings and finally asked our relative if he wants just dumplings or to change his order and had to wait another 10 minutes for his food to come out terrible service read more