This is a very nice chain of Cracker Barrel! I've never had a bad experience at this particular restaurant in banks crossing. If you've been to Cracker Barrel before, you can expect the expected experience. The place stays pretty clean and the staff is very friendly. This place can get pretty crowded on sundays or after funerals, however they do have a big seating area. read more

I'm sitting in this Cracker Barrel writing this review. We were seated at our table with only five other tables in the entire section occupied. Ten minutes later, the lady who seated us asked if we had been waited on yet. We said no. Three minutes later we were finally greeted and asked for our drinks. We also placed our order. Almost twenty five minutes later we received a Luke warm breakfast. Only three other tables occupied now. Very much not like Cracker Barrel. read more

We had our Father's Day lunch here today and it was wonderful! They were able to seat our 14 person party within 10 minutes. The service was amazing!! Our servers were McKenna and Payton and they were on the ball! Our drinks were always full and they were extremely attentive! The food arrived at a reasonable wait considering how busy they were. The orders all came to the table perfectly. I highly recommend this Cracker Barell! read more

I had a horrible experience at the restaurant . I arrived around 7pm and ordered the chicken tenderloin meal. The chicken was very tough. It was more along the lines of chicken jerky. It seemed like they had not changed the grease out recently. I told the waitress, who was outstanding, and she told the kitchen. New chicken tenderloins were brought to me, but it was when the people I was eating had finished, so I had to get a to go plate. The people I was eating with both ordered chicken and dumplings, and it took forever but the waitress told us that they were out of chicken and dumplings. It was not the waitresses fault, as the manager didn't tell her early in the ordering process. I don't know who the manager was tonight, but they did a very poor job. read more

See all

Score is based on service, not food. I would like to suggest that the hostesses have knowledge of the menu items. I asked some questions and the girls had no clue. They were extremely busy and I had to wait for a server to take my order. Server was quick and attentive. I went to pay and suggested to the young man the idea above. He just looked at me with blank eyes and then took a phone call while waiting on me. Another cashier stepped in and completed my order. Disappointed in the attitude of some employees and that is why the rating. Staff needs more training. read more

Extremely disappointed, came in today with my whole family on a Sunday morning. I understand it was busy but it took us a while to get our food. When we ordered l, a table next to us got sat and ordered their food but they received it before we did... once our food came it was cold. My family didn't want to wait longer to get their food reheated so they stayed as is. I personally did not want my bacon soft nor my grits hard so I returned them. My family were half way done and I still waited for my meal. Spoke to the manager about my meal n everyone else's n she never came back to check on us. Wouldn't recommend this spot to a big family. read more

Last time we ate there found hair in my food when i said something to the waitress she walked away and did nothing. Very disappointed in that. Was a go to place now i am unsure to go back. read more

We were very disappointed with our meal today. Usually, Cracker Barrel is very consistent. Not Lavonia, GA. The only dish we got that tasted like all other CB was the fried apples. The food was all together on one plate. Usually things such as dumplings and Mac and cheese are in small bowls. The dumplings and cheese sauce all ran together into the meatloaf. Not the typical CB quality or presentation. Totally dissatisfied read more

Was difficult to move around the parking lot. Space was pretty tight. The country store use to have a lot more selection, now it's just like any other quick stop store. Sat before ordering drinks for 10 mins. Had to ask the waitress to bring out the cornbread and biscuits before they brought us our food. Ordered the fried chicken blt. It was suppose to have a maple glaze on it but there wasn't any. Chicken was very dry. Ordered some ranch to try to moisten it up and even the ranch had a funky taste. So, I ended up eating a piece of cornbread, half a biscuit and my coleslaw for my lunch. Was rather disappointed and hungry again 2 hrs later. read more

I placed an order online for an order of biscuits. It told me it gave me the pick up time of 7:20pm. I got there, looked around and waited till 5ish till 8. The lady said she threw in an extra biscuit for the trouble. 35ish mins for a $3 something order of biscuits... seriously? Not going again. Not to this location. The lady up front was super sweet. But that was insane. I understand if it takes 10-15 mins extra time due to the holidays. Frustrating but it is what it is. 4 biscuits and they didn't even put the jam or butter I put on the order. Mistakenly I opened it when I got home. Mixups happen, but it all was just a mess. Should've just dined in. read more

Went by myself for dinner, I waited about 8 minutes to even be acknowledged by my server... There was only 3 tables on my side of the restaurant. I finally ordered and waited 30 minutes for one plate of food. She told me they burnt my food the first time, then they dropped it the second time. I wasn't in a rush so I didn't care, but it was not good service at all. Especially after serving at a Cracker Barrel in FL, our customer service standards were much higher. read more

If you're any other color but white I wouldn't eat here. We walked in and had a party 7, we had 4 other tables seated before us. Once we got seated took over 10 mins to get our waitress. We were stared at the entire time by the assistant manager who said his job was to stand and look at the dinner room. Mind you the place wasn't busy enough for us to have to wait over 20 mins to be seated. Would not recommend. read more

If we could give no stars we would. This evening was no different than the last three times we visited our local Cracker Barrel. We waited almost an hour for our food only to have the people who sat down behind us receive their food in less than 15 minutes after sitting down. We never did get our food. We spoke with the manager and explained this lack of service is consistent the last three times. While we are local, will not be back until something changes. Drastically. Too many other options in Banks Crossing that has much better service. We will be contacting the corporate office after this visit. read more

took 40 minutes to be seated. once we were seated around 1:15 we put in our drink and food orders. i noticed people around us were getting their food before us. almost an hour went by until the server came back and said the order didn't get put in. she said they were making the food fresh but it was definitely cold once it got to us. we didn't even get biscuits. DO NOT go here. we will never come back. we ended up being here for 2 hours. service was extremely slow and on top of that they sucked. i didn't even want to give them a star, but i had to so i could post this. read more

My family and I were excited about a long day of shopping, but we were hungrryyyy. We take the exit for Tanger Outlets and somehow we were craving Cracker Barrel once we saw it. We've been to many Cracker Barrels before. The food is consistent. The experience is consistent. We love visiting their Country store and having the typical southern breakfast. I ordered The Smokehouse Breakfast. I think it was about $6.89 and featured my weakness - biscuits. In addition, it had amazing grits, turkey sausage, and an omelette served beaters-style with less fat/cholesterol. Score! Our server was pretty good. Even when my family had complaints about their coffee/tea you could tell she was genuinely sorry and helped to fix the situation. This is southern hospitality at its finest. After my breakfast hit the spot, I headed to the Country Store and bought moon pies and pecan pie that were on sale that hit the sweet tooth nostalgic spot later on! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Commerce, Georgia

This one of the better locations for this chain. Customer service was top notch. Service was agreeable. The food was served hot and fresh. Everything tasted good. The joint was clean and the country store was well stocked. Sometimes there may be a wait but there are plenty of rockers out front. They do a good job here. read more

This is as cookie cutter of a Cracker Barrel you can have. Same layout, same food, same friendly service. Always good, though can be a bit busy given the Tanger Outlets next door. Entrance here is odd. There is a pseudo-service road you must make a right on to go back into the complex and enter from the rear of the building. Thankfully signage is adequate, otherwise it appears you are pulling into the gas station that occupies the street corner lot. Road Trip noms! read more

The food is great. I love the greens. Our server was awesome. Coffee was hot. The store is cool. You can get books on tape and then return them to other locations. Pretty cool... read more

See all

I'm going to be harsh. I have never had the worse service at a Cracker Barrel, including this one. It's ridiculous. We've been sat down and waited for about 30 minutes and still haven't gotten our food. Our waitress is standing in the corner talking to another one. This is the worse experience here I've ever had. read more

Hate to say it but this particular cracker barrel served me nearly raw eggs whites with an overeasy egg. Staff incl mngr claims that they are trained to leave the whites runny - I do mean runny- when they're ordered overeasy. I never heard of any such nonsense in my life. No cracker barrel has ever served me runny whites when I was there for breakfast. Food was excellent overall EXCEPT for the egg issue. Prof. cook 15 years+ read more

Let me start by saying I am not a fan of Cracker Barrel in general. Having said that, the staff at this one made my day. Our server ( and for the life of me, I cannot recall her name. She is from SC and drives in every day to work breakfast -into- lunch) could not answer a question we had about the location of the local post office. Instead of a polite "I'm sorry- can't help you," she hunted down another staffer who *could* help us-and did! During our meal, she was friendly, polite, helpful and generally what I look for in a server. Based on this experience alone, I will go back to this location, even though I am only so-so about the food! Look for the blond lady with the South Carolina Accent- she's the deal! read more

So who doesn't love Cracker Barrel right?! This particular time I was there for breakfast before a big day of shopping at the outlets and was a little concerned about being able to eat healthy at a southern food restaurant. I was pleasantly surprised that they did offer healthy alternatives for people watching their diet. Service wasn't perfect, but was ok. The place including restrooms were clean! read more

I only get one meal here and that's the mamma pancakes with hashbrown casserole. Always fluffy and the perfect amount of butter.

Delighted to see that they have a health safety rating of 100A. We were seated promptly by a friendly young lady. Our server took our order quickly, asking if we would like onion or chow-chow. We said onion yes, hold the chow-chow. We both requested Corn bread. The food was served promptly but no onion and one corn muffin and one biscuit. My husband asked for more corn bread and water. She brought the water and one corn muffin. We didn't see "Tyson" again until she brought the check. Never filled the drinks, never brought the onion, never stopped to check on us (until time for the check). It was not busy‼ Was Tyson on her lunch break or just goofing off? Not a good experience! Yes Cracker Barrel, you do need help! read more

Good home cooked food. Jennifer was an excellent server. She wears her 4 stars proudly read more

See all

Very sluggish service today. Had to request bread, vegetables were so cold they seemed "chilled", which was weird. Very small amount of gravy on meat. No catsup brought w/ fries. Had to find my own at another table. Kept having empty tea & coffee cups, please may I have some more!!! No tomato or lettuce brought w/ sandwich, since when is that a side item? Just seeing that dried up piece of catfish lying there in that sad piece of crusty bread, with a small plastic bullet cup of slaw made it look very school cafeteria. read more

Love our local Cracker Barrel . The only reason I'm docking 1 star is they sell country style food like Fried Chicken and only have Chalua Hot sauce or Tabasco hot sauce . Could you please look at Franks Red Hot sauce or Texas Pete ?!?! It's so odd to me that they decided to go with a mexican hot sauce but serve county style home cooking foods . It just totally doesn't go. Hope they will consider stocking something other than Chalula Hot sauce . I literally have to bring my own bottle of Ho tSauce . read more

FOOD POISONING! Went yesterday (8-1-15) to meet my parents for lunch. Was pretty busy but not slammed. Service was very poor, beyond just what is to be expected from being busy. Food was also poor, I was only given two pieces of chicken even though both the picture and description clearly stated it came with three. The worst part is at 2:30 am I get a call from my dad letting me know my mom got food poisoning, has been violently ill since that afternoon, and is now in the hospital by way of ambulance. EAT AT YOU'RE OWN RISK!!!!!! read more

I go to this Cracker Barrel at least once a week. Most of the time it is great and I enjoy the food and service here. I have been to other locations further down the highway and around the state which is not so good so it's kind of hit and miss. read more

Cracker Barrel Old Country Store - Meatloaf with string beans and mac and cheese with fresh biscuits and butter and sweet tea. - Breakfast & Brunch Near Me - Commerce, Georgia

See all

First time I have eaten here and it was amazing! Prices are very fair, the service was friendly, and the whole environment of the restaurant was really great. I highly recommend this place! read more

My new favorite place to eat!! Delicious food and super nice employees. I will be back a lot. Keep up the great work

I have to reply to the review below from R.L. Let's get something strait. An over easy egg does have runny whites. So, it appears that you had a perfectly cooked egg to your choosing. If you didn't want runny whites then your preference is an OVER MEDIUM egg. I doubt you were a professional cook for 15 years. You probably think a sunny side up egg is fully cooked. I saw this and it annoyed me. You cannot give a bad review due to ignorance. read more

Showed up for an early lunch and had a great open face roast beef sandwich. They were out of coleslaw but had an asparagus / kale salad side which was very good. Nice sold place to drop in while you are traveling to have a bite to eat. read more

You can't go wrong with Cracker Barrell! Great food and service as always!!

I love country cooking and I love this place! Sometimes the waitresses could be friendlier (customer service is key) But I've never gotten anything bad from here and its always clean.. I love the rustic/country feel of these restaurants and of course the rocking chairs outside. I definetly recommend this restaurant. read more

Cracker Barrel serves southern comfort food. We went there yesterday after a tough day of back to school clothes shopping at the Tanger outlets. The food was what we expected....good and fairly priced. Breakfast is served all day. The menu is extensive and the service was good. read more

As usual everything was very good! We were there at the tail end of a busy time but the service didn't waiver. I do think they should of had someone help the lady waited on us she was running like a crazy lady. We will be back next were in the area. read more

The staff at this location were delightful. They were super busy but they made sure people laughed while they waited ... or shopped. And of course, the food is solidly consistent, which is exactly what I want when I visit a chain restaurant. read more

The over medium eggs were literally like rubber and at room temp. All sides at room temp. as well. Waffle House does a better job than this.

This is a typical Cracker Barrel. We were seated promptly and the waitress was very helpful. We had a standard dinner item and served in a short time. Nothing outstanding but a good meal. read more