This meal didn't disappoint. Chicken was moist and tender. Broccoli was seasoned and steamed just right. Coleslaw was good. Add the complimentary cornbread and rolls made for a great lunch. read more

Cracker Barrel Old Country Store - Chicken breast with broccoli and coleslaw - Southern Near Me - Hot Springs, Arkansas

Dropped in for dinner night before last and was so pissed off when I left I thought I better calm down for a couple of days before writing an appropriate review. Not sure what happened here, but I normally love Cracker Barrel. I've eaten in this location a couple of times and it was fine although the Service the first couple of times was just average. Came in around 7:30 on Friday night which should've been pretty busy, but there was only about eight tables of patrons. I got seated and my waiter walked by me three times and didn't even acknowledge my existence. I waited almost 15 minutes for water and a menu. I was bummed because they didn't have their pork chop on the menu that evening, so went with chicken fried steak and a couple of eggs. Should not have taken more than 15 or 20 minutes max to come out. I sat there for 45 minutes. The waiter kept strolling by, making nervous chitchat, but I could tell something was wrong in the kitchen and he was tap dancing around the situation. Then food finally started coming out and when it did, it went to at least three tables who came in a good 20 to 30 minutes after I did. When I was finally able to get my server's attention, he swore for at least the fifth time that my food should be out "any second." I waited 10 more minutes and I figured since I had invested an hour and 10 minutes and not gotten anything but a glass of water and a stale biscuit, if my food ever showed up, it probably was gonna be even more disappointing, so I got up, and let the host to know that I was leaving. She gasped and looked at me like I was fleeing from paying a $2000 bill, but I literally got nothing in that hour and 10 minutes - there was most certainly no Customer Service. Between your CEO having her head buried up her backside and whatever your cook was pretending to do in the back there, you people are in big trouble of things continue this way. read more

Stopped in with a group of 8. We all ordered at the same time, but only half our group received their food. Okay, that's fine and normal. However the time it took for the other half of the group to get their food was unacceptable. I'm talking everyone on the lucky side was finished eating by the time it all came out. The waitress reached over my back the whole time including when I was eating. All the workers seemed stressed and they ran a strict program when it came to checking out. Very particular about which way the line goes. I give it 1 stars bc my biscuit slapped. read more

I had the breakfast burger. It had my choice of egg. (Over easy for me) hash browns, bacon and cheese on a 1/2 pound hamburger patty. They are known for their huge portions and they did not disappoint. I ask had the steak fries as my side. The burger was delicious and I couldn't even finish 1/2 of. The fries were also amazing, they were crisp on the outside and tender on the inside. It was a perfect meal. I also got a $5 take home meal of fried chicken and mac and cheese and a to go dessert of cinnamon roll pie. I'll have enough food to last me all week. read more

Cracker Barrel Old Country Store - Breakfast Burger - Southern Near Me - Hot Springs, Arkansas

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I went in with 8 people and I really wanted to order a campfire s'mores dessert after our lunch. Well they brought out 4 people's food and then the other people, including myself, did not get their food until about 30 min later and everyone that got their food first was already done eating so I did not get to order the s'more's dessert because they'd have to wait on me even longer. Very disappointing. Waitress reached over my back the whole time as well and didn't bring out some items. read more

Brought out our food 30 minutes apart, didn't bring our biscuits and gravy, and charged me for a coffee I didnt receive.

This was one of the worst dining experiences I've ever had. The waitress flat-out refused to accommodate my handicapped father, which was both upsetting and unacceptable. My immigrant father who by the way is a veterant was both discriminated and they were hateful because of his race. The service was beyond terrible -- she took our plates midmeal. The food wasn't any better. My steak somehow managed to be both raw and bloody. I could not eat it, I was disgusted. However. my partner's steak was overcooked gray on the inside. It was too tough to eat. How that even happens, I have no idea. We left feeling disrespected, disappointed, and disgusted. Cracker Barrel should be ashamed of how this location treats its customers -- especially those with disabilities. I wouldn't recommend this place to anyone. We will definitely not be recommending or going back. read more

I'm gonna have to quit coming to this Cracker Barrel. Last time I was here tea was $4.15 a glass, this time the waitress got my order wrong and argued with me about it until I had to apologize to get her to go away. read more

It's disappointing that Cracker Barrel ruined our Thanksgiving meal and felt that offering only two free meals was an adequate apology. We placed our catering order on November 4th, yet when we arrived at the Hot Springs location, the manager told us our order didn't exist -- even though we had an email confirmation and order number. Being told "there's nothing we can do" and offered only a single to-go plate -- nowhere near what we originally ordered -- was unacceptable. No thank you. For a company that prides itself on making everyone feel welcomed and at home, our Thanksgiving experience was far from that. Cracker Barrel, I truly expected more. Please make the experience you promote a reality for every customer. Do better. read more

Quick Service with attentive staff. Ordered from the breakfast menu the Grandma's Sampler with two pancakes, double sausage, bacon, and hash brown casserole. My husband ordered the Country Boy with medium steak, double hash brown casserole and biscuits and gave. We had a short wait and our food was ready in no time. read more

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I don't usually leave reviews on chain restaurants and based on other reviews here I see that experience can be "hit or miss". However, we had such a lovely experience here on Saturday, December 13, I wanted to recognize the team working that day with a positive review. Our server was Emily - she was so kind and attentive! Really made us feel welcome and taken care of. The restaurant was busy but felt cozy and inviting. I am so glad Cracker Barrel gave up the ridiculous redesign idea! Their traditional setup is exactly why most customers want to dine there - to experience the ambiance and nostalgia. The food is what you would expect at a chain restaurant. The biscuits and corn bread basket with every meal is a very nice touch. Our food came out quickly -well prepared. Emily made sure we had everything we needed, and our drink refills were always timely. Overall, it was a lovely brunch experience. read more

Took my wife to Cracker Barrel for dinner tonight. Once we were seated, the waitress asked about something to drink. We both asked for coffee, and the waitress said that there was no coffee. When we asked why, her answer was, I don't know why. The correct answer should have been, let me go find out. Since when, does the eatery not have coffee? Debating whether we will ever go back. read more

We had a party of 9 for a birthday celebration on Friday, Feb 6th. Our waiter was Kendall and he was absolutely amazing. All of our orders were correct and food came out hot and in a timely manner. He kept our drinks filled up as needed. If we could give 10 stars we would. read more

My dad and I stopped here during our road trip. The dining room was understaffed it seemed as the poor workers were out of breath and rushing to help as many people as they could. The main issue was the food. My mashed potatoes were cold, my dad received rotten strawberries and everything seemed like it came straight from the freezer. Of course, I know they defrost their food, but this time around, you could definitely taste the freezer. I'm giving it a 3 because the workers were doing their absolute best and were extremely welcoming and kind. The bathrooms and shopping area were also quite clean. read more

I'm generally not a chain guy but this restaurant serves food that taste homemade. Nice portions, reasonably priced, and friendly service! What else do you want? read more

Great server, I wish I could remember his name. We went for breakfast everything was great and I love the store lots of cute stuff read more

Cracker Barrel Old Country Store - Southern Near Me - Hot Springs, Arkansas

I really like this place we were visiting Magic Springs with our nephews and daughters. They have really good service really good food and it came out so quick thank you to the waitress Miss Christie She was so nice and hospitable. Love this place. read more

Cracker Barrel Old Country Store - had a great time and wonderful service Christie our waitress was the best prompt and patient love it - Southern Near Me - Hot Springs, Arkansas

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We ate at this Cracker Barrel a couple of times during our stay in Hot Springs, AK. We were here twice for breakfast and once for dinner. Breakfast here is a can't miss. Our servers were wonderful. Crystal and Seletta are the epitome of welcoming southern hospitality. We felt so taken care of. Their kindness, warmth and professionalism is commendable. Both of them helped us choose the right meal and took care of us with prompt and attentive service. My husband and I both had eggs and pancakes here. He also had some breakfast meats. I had the fruit cup and it hit the spot. I'm so glad they didn't have melons in it. The only negatives were that you can't buy 100% maple syrup for an upcharge nor get turkey-bacon. read more

We came here to eat during after church rush (or maybe it's like this during summer with all the lake people) and they were so amazing about sitting us in a timely manner on top of service being wonderful as well. The food came out within probably 10 min of ordering and the food was fresh and hot. Our server Deana was on top of her game and very pleasant and did not seem in a rush and took her time. This is the best location we have been too compared to the bryant and shakelford location. Will definitely be driving 30+ min just to come to this location! All staff was super nice and no one was just standing around. read more

The food was so good and super quick!! Katie was our server and she was phenomenal! Quick! Efficient! A lot of people there and the service was still quick! Best Cracker Barrel i've been to! read more

Food was good service was great a great stop if u go to hot springs I would definitely recommend read more

Cracker Barrel Old Country Store - Food - Southern Near Me - Hot Springs, Arkansas

I'm giving 3 stars because the people in the store were helpful and pleasant. The dining room left much to be desired - like service! We were seated and sat there for 15 minutes watching 3 different servers take care of tables all around us. We were never acknowledged. It was early afternoon (2pm-ish) and the dining room wasn't busy at all. This is very unusual since we have dined there many times and never had a problem. We got up & left. read more

If I could give anything less I would. The waiter was the absolute worst. Messed our meal up, was out of meatloaf and never mentioned it and just brought out chicken and when he was asked about the meatloaf that is when he said oh we are all sold out. Really!!! Service was not good, the table next to us ran into the same thing on not being told they were out of fried apples. I would suggest that you tell the customer as soon as you know and not when you bring their meal out, which would allow the customer to order something else!! read more

Ate at Cracker Barrel for the first time in months and food was great. Unfortunately, the service was not. We went in the afternoon about 2 so it was after the lunch rush. Restaurant was not crowded but service was slow. Drink refills were very slow. read more

Cracker Barrel Old Country Store - Dumplin's, fried okra and corn on the cob - it was all delicious! - Southern Near Me - Hot Springs, Arkansas

Our server Melissa was cheerful and attentive. The food was very good. Highly recommend.

I always like coming to this place!! Excellent service-nice and friendly. Love looking at all the wall hangings and pictures- nice ambiance. Depending on what you order, I believe it's all good . read more

Really good pancake taco and potato hash browns are fire. Definitely eat there again.

it's sad this restaurant is not taking pride in preparing fresh quality food to their customer!!! we were highly disappointed in our meal. chicken over cooked, fried extremely hard and not fresh!!! a total disappointment. don't recommend evening delivery orders periodt!!!!! read more

The lady made me feel pressured to order more pancakes than I wanted....

I had lunch with some friends at Cracker Barrel today. I ordered the meatloaf, mashed potatoes, and turnip greens. It was really good. The portion sizes were perfect. Just enough to fill you up, but not enough for leftovers. The server, I didn't catch her name, was great. She never let my drink empty, and she gave us just enough room to talk and catch up without letting us feel like our table was being neglected. read more

Worst Togo experience I've had and I order curbside and Togo regularly. Original items ordered was replaced with something else and was not informed til brought to the car. Bake Sweet Potatoe so DRY couldn't even eat it..called the restaurant 3 times and still no return call from a manager. read more

This is always a good place to have breakfast and just enjoy each other's company. I usually come here with my colleagues after working a 12 hour shift. Service is always fast and people are always friendly, hence the southern hospitality. Portions are always just right for one person, sometimes a little too much haha! Every time I leave this place I am always satisfied and full! Their fried apples are really good. I usually save them for last since I have a sweet tooth haha! Prices are reasonable, compared to other chain restaurants around here. Ambience is just right. Staff are always smiling and greeting you left and right. They always make sure you have a full glass of drink. Makes sure you aren't deserted. I would recommend this place to all my family and friends and yes I would continually come and eat here! read more

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I got the fried chicken and shockingly it was very delicious! It wasn't greasy what so ever and was fried perfectly! The mashed potatoes however were lacking because they were slightly dry even with white gravy. The decaf coffee was also very tasty and smooth! read more

Ok, this place isn't bad, and food is pretty good, .... but the real draw for me was however, I could alway treat the kids with a Rootbeer in a Frosted Mug. Key word.. "Could". I was disappointed to find out that the Frosted mugs are no longer available with the stewards Rootbeer. Guess we will have to visit Purple Cow in the future. read more

It's Cracker Barrel ... it's A-OK. Why they don't offer a more traditional breakfast for those who don't want all that food I don't understand. So for a simple breakfast it was an expensive stop. Need to keep that in mind next time we are out for breakfast. read more

Only have one problem with CB they no longer serve omelettes for breakfast other than that

Had pretty fast service but got our entrees before our appetizer. We got them at the end of of our meal Togo and had them taken off our ticket which we really appreciated. Our waitress made sure our drinks were refilled! The food was excellent with pretty big portions, you will definitely need a box! I love the tiny jars that come with the pancakes! I loved the shop in the front too, we looked around while we waited on our table since we had a party of 8 and they were pretty busy! read more

Stopped by Cracker Barrel for breakfast and we were not disappointed!! Their breakfast is very good and quality of food is very dependable!! Fir a chain restaurant it provides good home cooking, especially for breakfast!! The service was very friendly and sever was very good to check back to see if we needed anything!! Sure we will return again!! Dependability is VERY important in choosing a place to enjoy a meal out!! read more

Loved it food was amazing, food is served fast and hot. Very nice servers. I also very much enjoyed the candy store

Chicken Strips were nothing special. Had to ask for a spoon to eat my corn and pinto beans. Hubby said his Country Breakfast with over easy eggs, ham, hashbrowns were good. My son's bacon was extremely cooked and literally crumbled when he picked it up. It was cooked so much that it didn't like bacon at all, completely burnt. He would not let me send it back because it would embarrass him. The pancakes were exceptional. I love the crispy edges to them. Would return to Cracker Barrel for the pancakes alone! read more