Our server Sunny was amazing. Super quick service, and they cooked everything to my specifications. Clean bathrooms, always lots of fun stuff to look at in the store. Best pancake ever! read more

Cracker Barrel Old Country Store - American Near Me - Opelika, Alabama

Thanksgiving Heat and Serve Picked up Heat and Serve today that we preordered. Sammy was efficient and friendly and went through the order with me to make sure we had what we needed for a family Thanksgiving Feast. Kudos to the team for creating a wonderful meal for us to heat and serve. read more

We have visited this location and the food was good and service was excellent. Good night dining out there has been a huge turnaround

This has been a go-to restaurant while traveling for years, but rethinking this after several visits lately. The workers either seem very new or untrained (it's hard to determine. But the real let down was the very much smaller portions and the incorrect serving. For example , we ordered eggs over easy and received hard fried eggs. The Biscuits were almost raw dough. That was on the last visit. The service was extremely slow and the could see less personnel. When you order the $5 special addition for "take-out" they may bill you. It forget to bring it . This was once an awesome crowd filled restaurant- not so much anymore. Perhaps it just the Montgomery,Al restaurant. read more

We just left Cracker Barrel in Opelika, AL. We had the pleasure of Christopher being our server. He was running around being a team player by helping the other servers even though his hands were full. He was very attentive to our needs and his other patrons. We talked and got to know him a tiny bit. Usually at that age he would be a college student. It was the best experience we've had at that particular restaurant. So if contemplating going to this Cracker Barrel, ask for Christopher to be your server. You won't be disappointed. Oh by the way everything we ate was great and brought out exactly the way we ordered it. You go Christopher!! read more

Service was very slow at 10:00 AM. People served their food before us. And had been seated after us and ordered after us. Our food was not warm as if it were recently cooked. The food wasn't the same as it has been. My meal has bacon . It wasn't the same. We both think it was microwave bacon. This location was the best. I'm certainly not going to the other one north of where we live. It has never been as good. read more

Had a taste for some good old fashioned pancakes. So I came to Cracker Barrel. To my surprise the pancakes were not up to standards. The butter on top of my cheesecake was solid hard. I looked at them and said, "ok this is not what I was expecting ". My server came back about ten minutes later and asked me was everything ok. I said to him look at the butter on top of my pancakes. He apologized and said let me get the kitchen to make you some hot pancakes to go. To, I came in to eat not to get my food to go. I would advise anyone that decides to eat here, make sure you get your money worth. read more

Cracker Barrel Old Country Store - Cold pancakes with butter sitting on top - American Near Me - Opelika, Alabama

We like eating at the Cracker Barrel on Fox Run Avenue in Opelika Alabama The service from the waitress was great, but the manager of this restaurant wanted the waitress to let a child help out with serving the customers. We really did not like that at all. We understand that sometimes the manager may have to bring their child to work with them, but they should not be handling anything that is brought out to the customers. The waitress was riding the child piggy back while attending to customers. We did not think this was appropriate behavior in the restaurant. read more

Leave the Logo as is,,,, focus more on the quality of the FOOD and cleaning the restrooms and kitchen.

My wife and I recently moved to Opelika from South Florida where we had a favorite breakfast restaurant. Our goal was to find a new favorite in Opelika. My wife remembered liking a Cracker Barrel in Ohio when she visited many years ago, so we decided to try the local Cracker Barrel. This visit was a "once and done". There were no menu items that weren't dripping in grease or crusted in sugar. Even the plain water tasted like it had been sweetened and flavored. Our meal was expensive and not very good. Now that Cracker Barrel has joined the ranks of Bud Light and Target, we will never return and never recommend it to anyone. The ambiance was what we remembered and our service was OK. Did have to hunt for our server to get the check. The breakfast was a great disappointment. read more

Service was slow 45mins, Ended up taking food out when it arrived. Told server that we had an appointment 1hr after arrival. Hamburger was burnt. read more

Service was excellent Alexis was great! She was a pleasant very friendly with a sweet smile! Good food hot and perfect! Clean restaurant and restrooms! read more

I stopped by today and had breakfast. The breakfast was good and my server kelsea did an awesome job taking care of me.

We stopped for late lunch, food was delicious, server great but when purchasing items in store, we had unpleasant experience. The cashier overcharged us approximately $5.00, but the worse part was the manager on duty, she came to fix, but was rude, didn't apologize, actually made US feel like we were criminals! Very unprofessional and unpleasant experience. read more

Food was delicious. Place was clean. Not lunch or dinner so it was empty (2:30). Unfortunately, we still had to wait 1. To be seated (hostess was playing an individual game of checkers when we arrived and stood waiting) 2. For our waitress. Were actually fixing to leave and find another place to eat since it was empty of customers and the waitress didn't show up. Finally (after sitting there for about 10 minutes) we were asked if we had been helped. Got our order put in and was pretty pleased with the meal. Overall a good experience though. I was a little concerned after reading other reviews but glad we stopped in. I don't personally eat out much but we were traveling and my husband loves home cooked food. read more

Normally the food and service are admirable. However they seem to never be able to accommodate heavy traffic days and nights. Today's was one of those days that they absolutely failed to meet expectations. Upon arriving and registering at the hostess station we patiently waited as normal. After approximately 20-30 minutes we noticed that some people seemed to be getting seated ahead of us. After a couple of parties were seated ahead of us we asked the hostess. We then noticed that we had received a text message that we had no idea that we would be receiving meanwhile others were be paged in order to be seated read more

I am a dieheart Cracker Barrel fan but this was THE worst experience. I went on a Thursday and had that days special. Special was turkey, dressing etc. I ordered a salade, as my side. Dinner came out first which consisted of 2 small dried pieces of Turkey, dry sweet potato casserole and even dryer stuffing. My friend ordered her meal with a baked potato, which arrived after the meal was over! Stay far away from this Cracker Barrel! Corporate need to be informed. I will be contacting corporate read more

Haven't been here in a while so I thought I'd stop by Cracker Barrel for some veggies while I'm traveling up the highway. Always the same with the good vintage treats out front but I was looking for veggies so I got in got a table got waited on immediately as usual, I looked at the menu to see what I wanted. I opted for the turnup greens, the corn, fried okra and mashed potatoes with some sweet tea. Came out very fast. I was very tasty, as well as the cornbread and biscuits. I think I'm used to Local pubs with fried okra being freshly fried as these were clearly packaged and frozen, but they were cooked right and crunchy But for Cracker Barrel growing up as a kid and I'm now in my 60s, and the kid being 20s and 30s I went there for fresh vegetables thinking that was the standard. But today so many restaurants are getting better with their fried presentations of things like okra, fresh, battered, fresh fried, I'd love to see Cracker Barrel go to that metric so it competes more with the local country food places welcomed by everyone. But this was tasty. Good value great service can't go wrong. Highly recommend. read more

Cracker Barrel Old Country Store - Turnip greens with lots of pork fried okra - American Near Me - Opelika, Alabama

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We love CB but this location was disgusting! 1. Bathrooms haven't been cleaned in weeks and reeked of urine! No toilet paper either. If you weren't nauseous from the food you will be when you step into the restrooms. I let the 3 staff members at the counter know the bathroom needed to be cleaned and toilet paper and they said they are short staffed while she was on her cell phone and eating candy from a jar. 2. The food was absolutely disgusting! Half of our food was cold and the other half was so dry. Husband chicken could have broken the window and my sons hamburger steak he couldn't even cut it with a knife. My other son got country fried steak and literally got sick to his stomach it was so bad. Again we love CB and travel often but the Opelika location needs new management to take the lead and raise the standards. The only positive was our server was friendly but it took 30 minutes to get silverware to put butter on our biscuits and cornbread. Napkins came about 45 minutes after seating. Food took over an hour and my dumplings were sitting for about that time! Yuck! Oh and to top it all off they charged us and extra $3 for more hot water for my hot tea. When we told the candy lady at the desk she said she doesn't know the menu and it is what it is. What a shame!!!! read more

The first time I got my food it was not correct and the. The second time I got my food it was fruity pebbles in my pancakes. Like what? The the service was okay she was never there. The ambiance was okay not to good. Will not be back read more

Cracker Barrel Old Country Store - American Near Me - Opelika, Alabama

Super disappointed and unlike any other Cracker Barrel experience I have ever had. Arrived to a line about 6 parties deep. Not a big deal, except the poor hostess would find out how many in the party, then go bus the tables by herself, to repeat for each party. She was working so hard. In the meantime, a manager was stocking potato chips on a shelf next to the hostess stand, simply saying "someone will be with you." Got through all that, got seated, and sat for a good 15-20 minutes all while being completely ignored by all servers. The final straw was when a family sat next to us about 10 minutes after we were seated, and a server approached them immediately and got their food orders in. We left. Will never return. read more

Worst take out ever. Everything was overcooked. Called and they couldn't make it right. I am sick with the flu, terrible mistake! read more

Cracker Barrel Old Country Store - TERRIBLE CUSTOMER SERVICE! How could you send out food like this? EVERYTHING WAS OVERCOOKED - American Near Me - Opelika, Alabama

When my friend & I travel on business...Cracker Barrel is definitely one of our "go to" places. Sadly, this visit is one we'd like to forget. We had a very sweet waitress who brought our drinks & wrote down our orders. My order was not difficult but turned out to be a nightmare. First of all, I asked for Grandma's blueberry pancakes with bacon & eggs, 3 sugar free syrups & extra butter. Three different waitresses brought my order in 3 different trips a few minutes apart from each other. First trip from the kitchen I received the pancakes & one sugar free syrup. A few minutes later, I received the eggs on a platter. Each time I reminded the waitresses of the missing 2 sugar free syrups, extra butter & bacon. About 5-10 minutes later, I received the two remaining syrups. Again, I reminded the waitress of the extra butter I had requested as well as my order of bacon. Several minutes later, I finally received the butter & started to eat while the food was barely warm bcuz I just knew (from past experience) that remaining items usually are brought out in a timely manner. After finishing my meal, my waitress brought out some very over done/ burnt edges bacon & I had to tell her that it was too late & that I was finished. She apologized profusely but it was a little too late. She brought out tickets out to us & my ticket was $17+ & my buddy's ticket was $37 & the ticket was for someone else's to go order. We'll, I was extremely dissatisfied & disappointed so I asked to speak with the manager. He came out, apologized & fixed out tickets. Each ticket ended up being $10.80 which was reasonable (although I never got my order of bacon in a timely manner). We told the manager we were satisfied with the revised tickets but this type of service was very unusual & unacceptable to say the least. We may try to visit again in the future & write this one off as an anomaly...but if we have a repeat, this particular Cracker Barrel will be struck from out "to go" places. read more

After calling ahead and pre-paying for my order, I was treated with extreme discourtesy by the manager who "ordered" me to clear my order with the cashier before I could touch it ( just as I was about to do just that thing). I am not in the Army any more and I don't take orders from people I am paying . The sub-par service and disrespectful attitude of the "manager" overshadows the quality of the food, which is just average. I have been unimpressed with the service here in the past but after today I have decided never to return. This "manager" is a Jack-ass, and I told him so. read more

Chandler was our server and he was AMAZING! He was super attentive and ensured we had everything we needed. In addition this was probably the best food I've ever had at a Cracker Barrel. The fried chicken would rival some very upscale eateries. Well done all around. read more

Waited 2 hours for 5 plates of food. Horrible service. Hair in food. Water tastes like dirt.

Ambience was Western style very quaint and interesting. Waitress was outstanding friendly and very helpful. I had breakfast which was very good I would recommend it. Price was very affordable and worth the money. I would recommend anybody to visit their closest restaurant read more

Located right off the highway, Rt 85, in Opelika. Met a friend for a late breakfast. Luckily we talked for a while because service was delayed a bit. We received drinks and then a disappearing act by our server. We got it fixed and the rest of our experience was good. It was a busy Saturday morning. Parking is ample and all the normal Cracker Barrel things are in place. Christmas is already on display in the store. read more

The chicken fried sand which is delish! Very flavorful, crispy with a side of steak fries that won't disappoint. Had the French toast = good but not my first choice The service was great! read more

Stop often when on the road. Food has definitely gone downhill, but servers are still very friendly and helpful. Still stop because of the convenience, but definitely don't enjoy the food like I used to. read more

My food came out like this. Bad. My sweat tea didn't have no sugar and I received gravy but no biscuit. Horrid. Half of our table received their breakfast before the other half. The foodless half waited 30 minutes after the first half. The fries were just a whole potatoes and the bacon looked like it came straight off the pig. I asked for eggs over easy but came out hard. This did not slay read more

Cracker Barrel Old Country Store - American Near Me - Opelika, Alabama

On 11/7/2023 I was overcharged $10.01 for a meal that I did not get. Two trips back to the restaurant and a complaint to the BBB got me nowhere. Be sure to check you ticket BEFORE you leave the restaurant. read more

While my wife and I came here for bfast today, there was a couple near us with a pet(DOG) in the restaurant. Wow! I did not know that Cracker Barrell was a pet friendly restaurant. Next time I am bringing my Rottweiler to bfast. read more

Yikes, folks. I don't know if I was there during an off night, but the service was slow, food took forever, and was both cold and confusingly flavored when we got it. I never got the other half of my entree. Really hard to find good things to say. People were nice? read more

terrible atmosphere cold food the only thing good about this place is one server, my little country blonde server. read more

Food is great and always wholesome. Portions are a good size and I like how you choose to remove items if you're not that hungry. Wish they had outdoor seating though. Others do and it would be really nice throughout the year since Alabama is warm read more

Many thanks to this particular Cracker Barrel for ruining my Saturday night. The food poisoning I got from the broiled fish entrée I was served after an inordinate wait for a server, being moved from one section to another, and then for my food (which arrived lukewarm and tough) gave me severe diarrhea, nausea, sweats, and fainting spells. I had come to a local bar for a show, and had to leave before the show even started. In 30 minutes I went to the bathroom three times and became nauseous. I had gotten a motel room because I knew the show would run late; in the end I spent an hour on the toilet with my face in a trashcan, and then passed out on the bed. I will never eat here again. They totally ruined my evening, and to have a free Saturday night is a rarity for me. read more

Horrible service. Totally ignored while other guest were taken care. After 20 minutes of waitress ignoring us, we left. On exit the manager engaged and tried to rectify the situation (hence the two stars). read more

we were greeted by a lovely hostess who sat us quickly. however, we noticed very shortly after that our server was not very prompt. we sat for about 5 minutes before we were approached for our drinks order. After the appetizer and drinks were brought our food order was not taken for over 10 minutes, we were left high and dry. during that time period we was asked 2 or more times if we wanted corn bread or biscuits which did not come out until the food came out. Her service was so awful that the table beside us got up and left before the food even came out, after which she came over to complain to us about what they did and said it wasnt her fault. veggies were cooked inconsistently. chicken had a weird and funky taste. Hamburger steak was severely overcooked. at checkout when asked to rate our service 1-9 the cashier reached over and pressed the number 9 for us without giving us an opportunity to press a button. read more

Asked for crispy bacon it came raw. Asked for it to be redone it came out burned crispy. Careful what you ask for at Opelika store #231 read more