Food first, thoughts after... We stopped at this Cracker Barrel as a quick break on our way to the beach, but the visit ended up taking close to two hours from start to finish. There was only a wait to be seated, and parking was easy to find. However, it quickly became clear the restaurant was severely short-staffed. Our waitress was very kind and courteous, and I could tell she was doing her best under pressure. Unfortunately, the kitchen delays were significant. I ordered the roast, which was listed as the daily special, but was told the long wait was because it was still in the oven. When it finally arrived, it was lukewarm, suggesting it had actually been sitting for some time. The flavor was acceptable but not something I would order again. The biscuits were excellent--warm, fluffy, and exactly what Cracker Barrel is known for. The mashed potatoes and green beans were also well-prepared and satisfying. Pricing was consistent with standard Cracker Barrel menu rates. Overall, while the staff's friendliness was appreciated, the extended delay made this stop far longer than planned. It served its purpose as a pit stop, but the experience was disappointing enough that I would likely choose another location next time. read more

Cracker Barrel Old Country Store - Slow-Braised Pot Roast - Southern Near Me - Prattville, Alabama

Food took an hour to come out, forgot part of my mom's order, and overcooked both our steak and hamburger. After requesting a redo, we then had to wait longer just for them to bring out a raw steak. Manager was asked for and gave us a refund and a free desert, but could've been way better. Don't waste your time just go to waffle house down the street read more

**Cracker Barrel Restaurant in Prattville** My wife (62), a Cracker Barrel member, suggested we visit the restaurant in the afternoon for coffee and sweets, as we usually do on Sundays. After we were seated and ordered from the waitress, we received coffee in cups that were only about two-thirds full, along with the cinnamon rolls we wanted to share. We requested two empty plates for our food. Unfortunately, the coffee arrived lukewarm, and we received just one plate with no silverware. We asked the waitress for full cups of hot, fresh coffee, silverware, and another plate, as we had ordered. After about 10 to 15 minutes, she returned with the same partially filled coffee cups and apologized for the delay, explaining that she had to wait for the microwave to heat up. Given the price and the level of service, it will be a long time before we have our coffee at Cracker Barrel again. read more

Decided to try something new at Cracker Barrel and got the Maple Bacon Grilled Chicken from the Home-Cooked Classics menu. The Home-Cooked Classics are served on blue printed plates, and that does make for a nice presentation. Generous portion of chicken. The bacon on top of course made it even better. Chicken was nicely cooked; not dry. My sides were pretty run of the mill--mac and cheese and cinnamon apples. These are always a pretty good bet, and they tasted as they always do. We also decided to add a couple $5 take home meals. Great price and makes for a good lunch or dinner another day. Absolutely recommend adding them any time you think of it. read more

Cracker Barrel Old Country Store - Maple Bacon Grilled Chicken - Southern Near Me - Prattville, Alabama

Ended up at this Cracker Barrel after having business in Montgomery but wanting dinner before we made it home. It was dark and rainy; I was tired and just wanted food. Can't go wrong with Cracker Barrel. I got a Momma's Pancake dinner. I noticed that they offer sugar-free syrup. My request was a preference, and never having had it before, I didn't know if it came in a bottle like the regular or not. The food was dropped off, and I was just about to crack open the bottle (without reading it) when the waitress hustled out and said, "Wait--this is your syrup." (It came in a condiment cup.) I appreciated that she was following up on the orders that had been delivered for her. Overall, the food was good and the service was great. read more

Cracker Barrel Old Country Store - Southern Near Me - Prattville, Alabama

Dining room was trashed and nasty, service was slow and rude. Took 20 minutes just to get water. They were out of all sorts of drinks and menu items. Took forever to get anything and the staff were unaware and rude when we asked for updates. read more

Well, right before they decided to go Nashville and make an ass of themselves, my wife and I ate there the night prior. She ordered fish and I ordered pancakes. She got chicken fried to a crisp that you couldn't even break it open, but they swore it was fish. The pancakes I had I could not even cut with the steak knife. They comped the whole meal, but what I learned was is, they have fired all of their chefs and are hiring kids to be lying cooks and teaching them on the job. Another corporate decision I bet read more

It was ok. Server was amazing and attentive but the food..... mediocre at best. My wife and I both had "Grandma's Breakfast". Eggs were institutional, bacon and sausage were cool. Coffee was horrible. At the end of the day not worth the cost. It reminded me of food you would get at the hospital. Once upon time Cracker Barrel was excellent. They have lapsed into mediocrity. Don't recommend read more

Ordered the steak and eggs with the steak medium rare. Steak came out well done and no flavor. Seemed like they tried to rush me out the door as well. Just not a good experience. There is a reason Cracker Barrel is losing so much money and it wasn't just the redesign. read more

OMG Came in at 11AM and literally waited at our table for 45 minutes for lunch. Restaurant was not even half full. Almost walked out. Food was fine, but stay away if you are even the littlest bit hungry. Understaffed and not worth the wait. Be warned !! read more

I got food poisoning 8/14/25 from here :( don't recommend. Service was also pretty poor the waitress seemed timid and rude and not friendly service. read more

one of my favorite restaurants. Love to shop there too. Always find something. lunch and dinner both good. when wr travel i like to stop at different ones. always a clean bathroom too. read more

This particular Cracker Barrel is located just off of Interstate 65 in Prattville, Alabama. The store part was pretty cool and the staff here was extremely friendly. The restaurant part, while not bad, is also nothing spectacular. The best meal that they offer is breakfast. Of course, this is only my opinion. If I was going to break this down, this particular store would get five stars simply because of the great staff that works here. The restaurant part, I guess I would give that three stars. read more

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While on a trip to Florida, my family and I stopped here for breakfast. Here's my personal review: For the most part, the restaurant is clean. The ambience is as mentioned; casual and loud. The wait time for food was unexpectedly fast. I ordered 1 chocolate chip pancake, 3 scrambled eggs, and 2 sausages. I got 2 pancakes, because it's "cheaper"? Don't know how, but I shared the other pancake with my brother. The waitress was kind to us, and took our orders. The men's bathroom is as expected: it's clean. I didn't use the toilet so I can't review that part of the men's bathroom. I recommend this place for people who are traveling and want a place to eat. read more

Been coming here for many years and was very disappointed. Food was poorly cooked. My campfire chicken was very overcooked, husband's bacon was dripping grease, eggs weren't cooked to order. Service was also very slow. read more

OK, we've finally learned our lesson. This is the poorest run Cracker Barrel in the region. Waited over an hour without receiving our order. After 40 minutes, our server sent another server over to apologize for the delay, and that our orders were being made. Five minutes later, she apologized herself. I smiled and said we understood, and that a coffee refill would help. Ten minutes later, no coffee, no food. We left, and still paid $7 for coffee. Had this been the first time, we might chalk it up to a bad night. However, this has probably happened to us four or five times. Each time, we stay away for months, then have an acceptable experience or two before another snafu. We like Cracker Barrel's when they are good, and there are others in the area we will frequent on occasion. But never Prattville. Never again. read more

paying more for food, and receiving half the quality of food and literally half the portion size of food. Cracker Barrel's pancakes are less than half the size they used to be. They look like the first pancake you do when you're making a batch of pancakes filled with oil, crunchy, grease and small, and very thin. they were serving what tasted like water down syrup that was cold. Toast was cold And not even toasted. When we mention that they went back and put the toast on the griddle and sprayed some kind of oil on it, that made the toast, taste, terrible Watery gravy and from the grandmas breakfast order two eggs and only got one scrambled egg. In this economy, eating out is a luxury, and it was far from a luxury, or even a worth paying for meal. read more

Cracker Barrel Old Country Store - Burnt sausage, thinnest, greasy as pancake, and sadly looking at other tables, they were all Iike that - Southern Near Me - Prattville, Alabama

We were just there ordered breakfast waited 40 min only to be told they lost our order ticket. We are traveling so we didn't have time to wait for the food to be made again. It was a terrible experience. You need to do better. read more

bro the service here was stinky the food idk how it was I'm still waiting ambiance bro what is ambiance they were slow as snails read more

Cracker Barrel Old Country Store - Crumbs - Southern Near Me - Prattville, Alabama

Food was ok but the service was the worse i have ever had didnt get a refill on drink even after asking 3 times

This is the last time I'll visit this location. Seated and no one came to our table to take our order. This is the second time this happened and we walked out. read more

Service sucked flat out just sucked, waiter spilled my pinto beans. She said she was going to get me a new bowl of them and proceeded to take the bowl back to the kitchen and walk it right back out to me (I seen the side of the bowl still had a bit of spilled beans on it).Food was also not great nor good, the hash brown casserole tasted like it had sat out for a week before being served the hash browns on the top almost seemed to be stall. I most definitely will never be back. I wish I could rate this lower than a single star, it genuinely didn't deserve that. read more

I would not recommend stopping here if you are traveling. We waited 5-10 minutes for the hostess to return to her station. Then had to wait 20 minutes to be seated. We were a party of 3 and they were not that busy. We received our drinks quickly but were never offered biscuits or cornbread and the waitress never checked on us again. During our wait other customers who came in after us received their food, ate their full meal, received boxes for leftovers overs and paid. After waiting for 45 minutes for our food, we went to pay for our drinks and went to another restauran. read more

I have to change my review today of this Cracker Barrel. I ordered a take out order today and the experience was excellent!!! My food was ready early and it was all there. Whomever was preparing the food did an amazing job! The few plates I ordered for my family looked and tasted great! Cracker Barrel, whatever changes you made or whoever was working today are working as they should. Well done! read more

Food was meh. We waited over 40 minutes to receive our food, while other tables seated a good 15/20 minutes after us were served first. The bathrooms were terrible with a strong urine odor and overflowing trash. read more

It's okay if you are absolutely starving and are wanting for somewhere to eat. There's nothing special about the place. read more

Cracker Barrel Old Country Store - Pecan pancakes - Southern Near Me - Prattville, Alabama

Food has changed and not for the better! The brown gravy looked more like barbecue sauce than gravy and it smelled awful. They brought out replacement potatoes but they were really bland. They need to bring the old menu back with the create your own plate and bring pork chops and ham back to the menu. read more

I've been to numerous Cracker Barrel locations over the years and I'll give one thing to this chain; they are consistent for breakfast. I've never had anything but breakfast at a Cracker Barrel. This Cracker Barrel is no different. The servers here were slammed with a full house but they handled it in stride. Our orders arrived in a reasonable amount of time and for the most part they were pretty good. I ordered the Old Timers Breakfast which comes with eggs, bacon, two sides and biscuits and gravy. My sides were grits and baked apples. Eggs were good, bacon was very good, apples were fantastic, grits were passable as grits, the biscuits were a little burnt on the bottom. The problem with the biscuits and gravy is they bring out a plate for the whole table (4 of us) and one small bowl of gravy for the entire plate. I could barely cover my biscuit and leave enough for everyone else. Other than that, Cramer Barrel makes an ok breakfast. Nothing spectacular but pretty good. read more

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Underwhelmed with my breakfast of chicken fried steak, pancakes and eggs. Lukewarm meal and tasteless. Disappointed.

Hate the new menu. I wanted the roast beef dinner and asked the server if the beef stew was the same. The reply was affirmative and I ordered. Needless to say it not the same and I left it untouched after the first bite. Won't be back anytime soon unless they go back to the old menu. Am/ was a regular customer for 30+ years. Sad read more

if you want to waste three hours come to this store. 45 minutes wait time 1 hour to get food...

It was a Saturday evening and we came there to eat dinner as a family. We decided to go to Cracker Barrell in Montgomery because we knew the food and enjoyed it. There were 8 of us and we could not fit at one table so we asked them if we could put 2 tables together so we could stay together. The Host said that they could not do it because it was policy. I asked again about that and she said there is NO way that they could do that. We looked into the dining room and we saw 3 tables, all next to each other, empty. I looked at that and said how about those tables and I said that we would be a very easy table and still no. She said that she could sit is at separate tables next to each other. There were 3 sets of families that live in different cities and states and we hardly see each other in person and what I thought would be a simple ask because a hassle. I honestly don't think that the host cared and it almost felt like she seemed like she won. That is when we decided that it was best for us not to contribute to their organization and went elsewhere and the other restaurant was extremely accommodating by helping us move the tables to make sure we were comfortable. I would think that bringing in customers is important for restaurants especially since margins are tight but for a simple ask like that, I guess they would go by "Their Policy" about NOT combing tables. I feel bad for the families that would want to have a party or rehearsal dinner at a Cracker Barrell. The bride and groom might have to sit at different tables if there are too many people in their group. Ridiculous. read more

They just no longer care. The curbside pickup means cold food spilled in the bag. It means a crazy wait time. It means NEVER getting the extras like butter. This location is a waste of time. I guess that's why there never seems to be a wait time for dinning in. read more

Stopped for the night on way up north. Nothing else around. Ordered online to pick up. Was told order would be ready in 40 minutes. Arrived 15 minutes early and food was already sitting there waiting. Needless to say food was cold. Ordered pancakes with fruit topping, was not given any syrup to accompany the pancakes. Worst Cracker Barrel experience ever!!! read more

Bathroom and restraint smelled horrible like old urine although couldn't see any visible urine. The entire restaurant needed a good cleaning and did not smell clean at all. Service was slow and ended up having to leave after an hour without ever receiving the dumplings that were ordered with one of the meals. Not typical service or cleanliness that is typical at Cracker Barrel. There were only a few other customers that was not a reason for the slow service. We should have realized when the place was almost empty there might be an issue. read more

I ordered a BLT with crispy bacon. It was barely cooked at best. The bread was dripping butter and as soggy to the point of falling apart. Today was my servers first day alone and he was great. Very attentive and very apologetic. read more

Our server was polite, our food arrived quickly and was delicious! There was a steady flow of customers on a Monday evening.

Food and service was top notch and young lady working the Gift shop register went above and beyond to help me find my gift.

Woooooooo Doggieeee hello!!! I came to the Cracker Barrel in Prattvile with my friend Billy Joe and I must say this Cracker Barrel is the BEST one I've been to these bathrooms are AMAZING me especially had to take a #2 and recommend everyone visits them even if you don't gotta go, and woooooweeeee the food was A-W-E-S-O-M-E chicken fried chicken and I'm not shitting y'all I thought I was in heaven eating my chicken. Thank you Cracker Barrel, from Willy and Billy Joe read more

The last few weeks, I'd been doing a few long drives. It's about four hours from Charlotte to Atlanta and I was doing a round trip. One of the super things that Cracker Barrel offers is a Book-on-DVD program. I've done this a few times and it makes the miles whiz past. I finally finished my DVD - "W is for Wasted" - and popped into this Cracker Barrel to turn it back in for the credit. Fast, easy, efficient. Just the way it should be. No, I didn't get anything to eat today. read more

Cracker Barrel Old Country Store - Cracker Barrel in Prattville AL - Southern Near Me - Prattville, Alabama