Excellent service. Andrea was attentive to our needs. The campfire chicken meal was good. Restrooms were clean and all working. Standard ambiance. read more

GREAT SERVICE!!! Good food except the grits!!! my sister and I had steak and eggs and grits! The steak and eggs were wonderful! Cooked to perfection! The grits were abysmal! The only thing I can think is that the cook is from New York! People in the south do not like for their grits to look like soup! I couldn't even believe they brought that to the table. They don't really solve the grits, and that's fine because there are a lot of senior citizens that dine here. But even a 90-year-old senior citizen in the south knows that grit are not supposed to look like soup. If you want to know how to cook grits, go to waffle House, and take a lesson!!! Otherwise, we had a good experience and happy to see the old Cracker Barrel put back in place! I apologize for the 3 star rating! But that's how important GRITS are in THE SOUTH!!! read more

I start off by saying the food was very good, hot and tasted good. The service was poor, had to wait over 10 minutes to be waited on, the 10 minutes for drinks. The waitress never checked on us until she brought the ticket. No offer of refills or to go drinks. Didn't check to see if our food was good. The restaurant was extremely cold and a lot of dirty tables. read more

What do you do when you're crossing the border into Texas... First stop Cracker Barrel. We didn't eat, but we looked at the gift shop and made a few selections for us to enjoy on our trip. The store is bright, clean and well organized. The staff was friendly and gave personalized attention. read more

Sit and waited for a long time while other came in and was waited on if I wasn't there so I left cause they don't want my kind there and I'm ok with that cause u probably would have spit in my food I never go back to any again read more

Precooked and lukewarm. On Sunday morning at 8:00 this Cracker Barrel was not at all crowded, yet everything that could be precooked was. The biscuits were so cold butter wouldn't even soften on them. Gravy, pancakes, bacon, ham ... all tepid to room temp. Bacon is no longer a choice on the Uncle Herschel breakfast. They would not allow a substitution, even though it is less costly to them than country ham, which is allowed. How the mighty have fallen, and it has nothing to do with new logos. read more

Great as always! Clare, the hostess who sat us, was so welcoming and sweet! Jonathan, our server, was super friendly and chatted with us throughout our visit. I ordered the Wednesday special, broccoli cheese chicken, and it did not disappoint. All of the sides were wonderful as well! My husband LOVES that they serve breakfast all day. Service was a bit slow, but if you're looking for a laid-back kind of dining experience then this is the place to go. read more

Food was AWFUL. Sausage tasted spoiled, bacon was raw, eggs were like liquid, hot chocolate was bitter. Ordered grits because I thought they came with the breakfast I ordered since there was no extra cost on the menu. Turns out it was $2 extra, which doesn't sound like a lot but they should at least tell you it costs extra! Coffee came out cold too. Service is nothing special, no one was rude so can't complain. Ambiance isn't anything special either it's just country music and loud people talking. NEVER COMING AGAIN. Now I see why there's a 2.6 rating. read more

I'm genuinely praying for all the workers here. The service is so poor. Not a single time was my table checked on or asked for refills? Simply asking for bread not once but three times and still not getting it until after the food had already come. Maybe the workers are having a bad day or are just overwhelmed, so prayers will be sent! read more

Cracker Barrel is usually the old "trusty" place to go for decent service and good food. The Texarkana location is bad enough that it almost makes me want to say "We don't eat there anymore" The online order process absolutely stinks. The payment system is either down or the online orders don't make it through to be prepared. What is the purpose of ordering online for curbside pickup then going to the store and it hasn't even been started (because it wasn't ordered) The customer service for phone in orders is non-existent. It seems like the more people they can piss off on the phone the less busy they will be. This location needs a revamp and I tend to believe the staff perform according to the standard that is set by the manager. I don't know if this manager doesn't care, if they have no staff since so many 18 year olds decided they don't want to work anymore or ? Long story short: This location stinks. The model is good but the execution here is abysmal. We will continue to eat cracker barrel but never again at this location. All of you "clock out and go home" read more

When we arrived, the restroom was out of order. They couldn't tell us when it would open back up. After walking across the parking lot to another restaurant we returned and they were already open again. Staff was in no hurry to seat customers although there was a plenty of room and staff. Never got our gravy after over an hour of them telling us it would be five more minutes. Food was rather bland and not tasty. Manager was unavailable. No discount or comp for incomplete food. Very disappointing. read more

Service was OKAY with the attendant not asking to refill when came by, food was horrible and not what I ordered, I ordered a bacon cheeseburger and I find it hard to not put bacon on a burger that has bacon in its name. Hashbrowns were horrible and burger patty was raw inside. Will not eat here again. read more

Love this location as it's well kept and the servers are friendly. I've had some amazing servers and most recently someone who seemed to drag their feet, but I'll still go back any day lol. The iced pancake latte is my new favorite!! I also had no idea that Cracker Barrel served mimosas?!?! Game changer. read more

This place needs to close. The food is way over priced. You can't order what you want without constant up charge. The staff is not friendly or helpful when ordering. Such a shame. This was such a favorite and we have been coming here for 30 years. Makes me sad but in the future we will choose any of the hundreds of options nearby. Agree on the frigid temperature in this place. I get it's hot outside but i may have caught a cold on this visit! read more

I had a great dining experience! The server Celebrity was very friendly and helpful. The food was delicious and at a great price! I loved the decor of the place. The managers Rachael and Angel made the experience extra special by checking on me and making sure everything was going great. I bought a few items in the country store and Angel was very helpful in helping me find the items I was looking for! Overall the experience was great and I will be back soon! read more

We have been twice and left after 20 minutes both times without anyone even asking for our drink order.

wow has gone downhill. twice had to send our sides back because cold. froed chicken was reheated so much it was a hardened shell. just terrible. went to pay and they ask"how was your meal?" we said terrible. she said "are you a rewards member ?" that's it. no "let me get my manager". no apology. do better. read more

Cracker Barrel Old Country Store - "Cornbread muffins" burnt to a crisp with no offers to replace - American Near Me - Texarkana, Texas

Service was sub-par; food was ok - biggest issue was we ordered a side of French toast. For $3.99 you would think you might get a regular size piece of bread. Not the case. I expressed dissatisfaction and the waitress did absolutely nothing. Certainly not a positive experience and in my opinion did not represent the Cracker Barrel brand at all. We drove for 8 hours today and all we wanted was a nice meal with comfort food. Guess we might need to try again tomorrow. read more

Cracker Barrel Old Country Store - Bill to validate price of this side item - American Near Me - Texarkana, Texas

See all

It took me a few days to sit down and wrap my mind around the worst customer service experience at Cracker Barrel in Texarkana, Texas; my hometown I might add. I am truly disturbed by the fact my Sister, EX Mother -in-Law and myself had to wait over two hours for breakfast that we had ordered at 11:15 AM and still at 01:15 PM did not have the breakfast that we ordered. I totally cannot blame our waiter Travon Stuart, I cannot blame Karen Bruno who tried to rectify the situation, but the fact that we only ordered pancakes eggs, bacon, fried apples and hash brown casserole and to have to wait almost 2 hours to receive three Grandma Specials that required nothing additional other than pecans in the pancakes. The n for me to get up and find Taylor ( waitress from Jersey or New York) to get it the managers Jaci Van Zant whom showed no empathy not even enough concern to try and help rectify the situation and we had to go to another manager or assistant Karen Bruno to at least get some food in my stomach after already have taken my medicine and my EX Mother -in -Law had already missed church waiting on a Grandma Special. I didn't get to eat anything. I don't understand this is completely not acceptable and Cracker Barrel in Texarkana Texas You have got to do better. Even after Karen Bruno remade the food it was still incorrect but instead of throwing it away we took it with back to Dallas Texas and gave it to some homeless people. Just because it was wrong for us it was a Blessing to someone else. This was the worst experience ever. This incident occurred February 19, 2023. read more

Cracker Barrel Old Country Store - Cracker Barrel - American Near Me - Texarkana, Texas

I came here with my family for a nice meal. I got cold pancakes and eggs, decent sliced apples (or whatever they call the apple slices in the stuff they put in Apple Pie lol.) and this was after an hour long wait. I got a cheesecake pancake meal, so the fixings in the pancakes were good, but the pancakes themselves were cold. Now, normally I'd never wait an hour for food, but Cracker Barrel's atmosphere really saves it. It feels like a time capsule of southern hospitality and I absolutely love it. read more

Beautiful country decor, excellent service, friendly staff and the best food you will ever put into your mouth!!! This place hits all the marks!!! read more

We went there this morning. We were greeted promptly and escorted to our table. We sat and sat and sat. After about ten minutes we asked a server if he was going to to be our server he said no ,but he will inform our server. He came back and told us our server will be with us soon. After more than five minutes no one showed up. After more than fifteen minutes no one greeted or brought a water or anything to our table. We were totally ignored. So we left. On the way out I informed the host of our situation. But I was given a very mild oh sorry read more

The place was clean and the people are nice. Love the candy supplies especially :). The problem is the place felt like the thermostat was set at 62. While I am sure there are some people that appreciate that, most everyone was sitting around in sweaters and whatever they could pack on. You could hear people complaining about it. People standing outside to warm up. The conspiracy theory would say they do that so they can sell warm clothes from up front ha! I am onto you. Genius. We left without ordering. I did get so lemon drops so I did technically eat there. read more

When I'm on the road having a solid breakfast before a long day of meetings I always look for a Cracker Barrel. The quality of the food and friendliness of the staff is one others strive for. They recently changed their menu which makes ordering easier for those who like to pick and choose. Hands down it's one of the most consistent breakfast spot in the country. From Texas to Minnesota I can enjoy the day food and count one the staff to put a smile on your face. read more

Cracker Barrel Old Country Store - Eggs, country ham and hash brown casserole. - American Near Me - Texarkana, Texas

Took 10 minutes to come take our order didn't even ask for our drink order. Got our drinks 10 minutes after ordering and then 20 minutes for our food to come out. Husband got chicken dumplings and half the biscuit was RAW dough. Then I ordered the hamburger steak and it was under cooked to where it was not safe to eat. I couldn't find our waitress so I asked someone else to correct mine and my husband didn't even bother getting his fixed because of how long it was going to take. We never got offered biscuits or rolls. The table next to us had to send their biscuits back due to them being dough. My husband never received a refill on his drink. They refilled mine when they brought my fixed meal back. Had to ask for different silverware because mine had stickers all over the fork. Overall experience was BAD. We came at 7:15 and didn't get out of there till 9! read more

Very funny smell when walking in. The food is not they great. Not sure if this is just this store or all Cracker Barrel's. Been a minute since I have been to one. The service was good tho... Seated quickly and the waiter did a great job and did it with a smile. read more

9pm dining- the place was 85 empty and the service was still poor. The waitress brought food and never checked back. Not friendly. The catfish was not good and the mashed potatoes were old. I usually like Cracker Barrel but not this one read more

You can't go wrong at Cracker Barrel. They have a great menu choice for breakfast, lunch, or dinner. Once you're done eating, check out the Country Store where you'll find some interesting items as well as some items that'll perhaps strike up a childhood memory or two for you more seasoned folks such as myself. read more

See all

We came in 6 adults and 2 kids. It took almost 50 minutes for the food to come out and 7 of the 8 meals were stone cold. Service was slow although the restaurant was not that busy. I would not recommend this Cracker Barrel. The manager did address it accordingly but it was still disappointing. read more

Today's trip to Cracker Barrel was the best ever and mostly because of our server, Traci, whom checked on us regularly for drink refills, kept us updated on timing of our order, and was just so pleasant! We thoroughly enjoyed the experience. read more

Cracker Barrel was always a great "go to" when on the road but my last two experiences are changing that opinion. Taking a little trip and stopped at Texarkana for the night and we were excited to see a Cracker Barrel next door. Arrived around 9:00 and were seated right away. I ordered a hot latte and got a half filled cup of cool coffee. When I told my server he said "it comes out of a machine and doesn't get any warmer" and suggested I get a regular coffee if I want hot coffee. Why are you offering hot lattes when you can't serve them hot? I got the pancake breakfast and hubby got the French toast breakfast. Thank goodness the bacon was good (it gets both stars) because our eggs were room temperature at best. My pancakes were not even room temp and hubby's French toast was a bit warmer but tough. When we told our server he apologized and offered to get us something to go (eating pancakes on the road?) and said they were short staffed...really. As a paying customer a good restaurant may be short staffed but I should never notice. If you can't deliver quality then don't seat that many tables. read more

Food was terrible they got half of our orders wrong and the food was stale and nasty could be better

This used to be a great CB. Since at least 2 management changes that I know of, it has gone way downhill. Food is usually cold, greeters are not always friendly, bathroom is always dirty, so God knows what the kitchen looks like. I wish former management would return & whip that place back into shape! read more

Our food came out cold. The corn bread and biscuits weren't even warm enough to melt the butter. I had no ice in my drink. The server spoke so softly that we couldn't hear what was said. The service was ok. I have to say the ambiance wasn't what it used to be. We were very disappointed! read more

Consistent good home cooking ! Service can be great or ?? Highly recommend the grilled chicken tenders and Mac n cheese! Most everything I've had there is really good home cooking you can't go wrong!! And of course you can always shop for some tchotchkes while you're there! read more

For those that follow me, food was good. The waitress was excellent. Seating was great even early morning 10 AM on a Saturday. Only wrinkle, they placed us directly next to the fireplace and the manager kept filling it with wood. It was about 90° where we were sitting. Even the waitress said that it was way too hot. Manager needs to be aware of who sitting next to the fireplace. First time ever I came in and had a basket of biscuits with gravy served to us like you would get chips and salsa at a Mexican restaurant. It was awesome. read more

Classic breakfast fare. Great place to stop and refresh when traveling. The kids always enjoy a game of checkers while waiting too.

The Worst Cracker Barrel I've ever eaten at. The waitress had an attitude and rude. The food was awful. My eggs were over cooked and like rubber. The fruit on side was mushy. We did not know the fruit was an up charge and when we questioned it was met with an attitude from the cashier as well. We were just passing through but will never stop here again!! read more

On our way to Arkansas, stopped here for lunch with a toddler in tow. We got there at 11 a.m., before the church crowd got there. FOOD: The usual Cracker Barrel Farr, the grilled chicken salad was very good, as were the mashed potatoes (toddler fare). This was my first time to try the chicken and dumplings, oh my! The chicken (which were the tenders) were moist and flavorful & the baby loved the sauce. What really spoiled the dish were the dumplings. They were liked parboiled slabs of dough. No seasoning, parsley or herbs whatsoever. Will not order again. ATMOSPHERE: Average atmosphere--all clean & organized. They had some new selections from the store & we managed to buy a few things. SERVICE: Our waitress was Mahogany & she was GREAT, very sweet & started off with her name, which I always appreciate. The main issues were they ran out of high chairs & super slow service for everyone--despite plenty of staff there. TIP: Skip the Sunday noon window unless you want to sit and talk at your table or shop! read more

Unfortunately this outing began positive thanks to the awesome country store, but it quickly went sour after our names were called to be seated. The hostess escorted us to our unprepared table and we all stood together waiting for someone to come and bus it. We came on Mother's Day, so I'll give them that. They were busy. Our waitress was Amanda and she didn't seem happy to be there at all. She didn't write down our full order and disregarded some of our preferences, and therefore forgot many things that we ordered. There was a hair in my chicken and dumplings once it arrived, so I had to send it back. We asked for rolls and were brought rolls and corn muffins. Eh, nice gesture, but it was such a waste. We only wanted rolls. My water tasted gross, and my overflowing hot chocolate that spilled on the table as the waitress set it down, lacked the chocolatey taste that it should have. I had to request a saucer for my hot chocolate. It should have come with one any way. The guy sitting at the table next to us seemed upset about his order as well. They've got issues here folks, and based on all of the negative reviews, management clearly needs to do something about this location. I like Cracker Barrel, but not this one. If this was someone's first time coming to one, they could be turned off from them all easily. read more

See all