In my previous reviews of Cracker Barrel, I have mentioned that it's a mixed bag for every visit and that your overall experience will depend greatly on the number of stars that your server has on its apron. Today, our server (Miranda G) had no stars on her apron, and the quality of our visit was reflective of that. It took a little longer than usual to get served once seated. It was very loud inside like it usually is. We received our drinks in a relatively short amount of time but I never received my lemons for my iced tea, which I asked for on two different occasions. My chicken fried steak had no gravy on it when it was brought out. Nobody at our table received drink refills. Food was warm and tasted good for the most part. The Coca-Cola fudge cake was dry and had no ice cream on the side. We had to ask twice for a to-go box. Overall, just a very poor experience! I understand it's not always this way but today was one of the poor days. read more

Cracker Barrel Old Country Store - Grandpa's Country Breakfast - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

Stopped in late evening for desert and coffee after afternoon out shopping and walking at mall. We both had the double fudge chocolate cake. I had coffee and wife had caramel latte both were excellent. I was concerned that coffee might be old and bitter but was pleasantly surprised with a nice mellow non bitter hot coffee. Wife was very happy with quality of her caramel latte w whipped cream. We had a great server that was helpful and attentive. The selection was smaller than I expected with only 4 items on desert menu. Cake was moist and warm and chocolate icing tasted like grandma's home made icing ! We highly recommend the deserts we had tonight. I have had their apple pie and pecan pie in the past and both were good as I recall! read more

Do not eat here. Horrible service. Sat for 15 minutes and couldn't even get a water to drink. You know, it's pretty bad when all a business owner can do is give you a link to a website, and say.... Shucks.... Response from the owner an hour ago: Shucks - this is not okay, please contact us at the link below so we can correct this: https://guestrelations.crackerbarrel.com/s/contactsupport read more

After a horrific experience at another location, we decided to give this location a try. Service was horrible. Never got biscuits, never got refills, and we could see our waitress standing around. She got my sister's order wrong, then tried to charge us for the mistake. This is going to be my last visit to cracker barrel ever. read more

7-17-25, waited forever to get meals, out of food, however, the waiter was good, it wasn't his fault but come on! Not busy at all. Tables not getting served and what people were there had to wait. once we got food, it was cold and Mac and cheese was burnt. read more

My fiancé and I got the absolute most horrible worst service and food ever. I have never had a worse dining experience than this. Because the Cracker Barrel that I've been to in Owasso (multiple times) has always been super good, great service, so I wasn't expecting anything less from a Tulsa Cracker Barrel; well the issue with that, I guess I was wrong. 1. We got seated rather quickly, but we were in the middle of the restaurant which I absolutely hate because we also had a family of four behind us, and their kids were on my side and they kept throwing trash over their heads onto our table, and playing their iPad videos really really loud. 2. I'm facing the kitchen area my fiancé is facing me towards the front windows, our server we thought was nice at first, got with us quickly; but then he just kept talking to us and talking to us and talking to us and even said (my fiancé is Asian) he goes "oh, what type of Asian are you", and we both looked at each other, so puzzled and shocked at the same time because that's never been a question from a server before; and my fiancé goes "oh I'm Hmong" just trying to be nice thinking that he would shut up and he just kept talking and talking and he goes oh well I can speak Hmong I'm thinking "I've been with this man for a while and I still can't even understand or speak it" even his second generation mom has a hard time with it! The server says "I can also speak these languages- Chinese Mandarin, and Spanish" (For me personally Spanish is more believable) but he also said French, French is one of my languages, so first he starts saying mumbo-jumbo in what he believes he's saying in Hmong (my fiancé translated "you, high, and Joseph") then proceeds to say random things in French as well, like "C'est un bon pain, ça va"? (Translates to: that's a good bread and you?) and him and I both looked at each other and we were like that's definitely not Hmong... That's not Hmong at all all. Hardly French either. 3. My fiancé and I maybe talked to each other for a total of seven minutes. We were only there for 30 minutes our server came over and asked us what we needed every 2 minutes, and was just kind of rushing us. I'm facing the kitchen and I noticed that he's just staring at us the entire time which made me really uncomfortable. My fiancé said it was probably because we were dressed really nice in our 'fancy clothing' and probably thought we'd tip really well but it was way too suffocating. We just wanted to look nice once in a while for a day. 4. By the time our food comes out, It's just the saddest smallest portions of food and I have never known Cracker Barrel to be small with their portions before so that took me off guard. We ordered the special for that day and I also got a side thing of fried shrimp. Well he dropped my food all over me for one and then it took another 10 minutes for him to go put it back in the kitchen and have them remake it and we ate. I took one bite of my food and I said I'm not eating that and so I gave it to my fiancé to eat. I ate my fried shrimp. That was it. Our server comes over and he asks "can I get you guys the check" we've only been there for maybe 25 minutes at this point. So we both looked at each other kind of confused because it wasn't even busy. It was 12 PM on a Friday where most people are at work and he didn't even asked us if we wanted dessert or anything and I was totally ready to get a peach cobbler and so we just said OK yeah we're ready to go. 5. We go pay and we go about our day and then we go home and we're home for like an hour or two or whatever and my fiancé just starts throwing up so much. He had diarrhea, throwing up and it was coming out both ends. For 2 1/2 hours and then we went to sleep and then he was awake for another three hours and it continued, and it continued from Friday all the way up until that following Monday... MONDAY!!!! and then I ended up getting hit with the food poisoning the next afternoon Saturday, throwing up diarrhea all of the symptoms him and I both all of the symptoms and it never fully ended until that following Wednesday for both of us. He got hit with it maybe six hours after we ate at Cracker Barrel, because he ate most of the food; never again ruin the experience for me, but also on top of that when we called we called 5 times to get a hold of a manager and three out of the five times they answered and then put us on hold for 20-40min each and then the other times they just straight up hung up on us. 6. So then we ended up going back in person and the GM was trying really hard to get us to just take a gift card with the same fund amount with how much we paid for. We just wanted a refund because why would we go eat again at a place that gave us such horrible food poisoning, and a terrible experience all together. read more

Walked in to a meat locker. Told the hostess it was cold inside the building. She ignored me. And then the real hostess walked up and thanked her for letting her go warm up. Because it was freezing her words. I laughed at the first girl. Later the manager came by wearing a sweater. Not kidding. June in Oklahoma 80 degrees and the manager's wearing a sweater. Ps food was cold from ambient temperature in 4 minutes especially the eggs. read more

after waiting 20 minutes after being sat, we finally left. our drink order was never taken and nobody ever came to the tables around us. it was 5 pm on friday and was fairly dead so there should have been no reason to wait that long for nothing. read more

I got the country fried steak, mashed potatoes, okra, and broccoli cheese casserole and it was all really great. I look forward to going back many times and trying more of the menu. I did online ordering and it was ready for me on time when I showed up. The restaurant appeared clean on the inside. read more

Cracker Barrel Old Country Store - Country Fried Steak, Broccoli Cheese Casserole , Mashed Potatoes with Sawmill Gravy, Fried Okra, Buttermilk Biscuits - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

The atmosphere was amazing, the service was amazing and the food was definitely amazing. Cracker Barrel is definitely a place to find down home cooking at a great price. I highly recommend! read more

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My food was Burnt the scramble eggs where spalt on there the food took 60+ minutes the only good thing there was the pancakes never go here

Ate at this location last night. The food was ok but not up to usual standards. Was told they had new cooks. The manager I believe "Flowers" handled the situation well. A good asset to the business. The shining star was Kylee (sp). She was excellent and did a wonderful job read more

Will never order from here again. The service was VERY slow. I ordered through Yelp and my order was a full 20 minutes later than the estimated time. I don't think they started making my order until I arrived. I had to wait in a line of people paying, when my order could have been given to me by the host. Very poor customer service. read more

This restaurant definitely needs an update to its personnel. The General Manager is named Jennifer and she is hateful to some of the waitresses. She has been overheard berating some of the staff and overly friendly to others. The cook is sometimes too slow in getting orders out. We have waited over 25 minutes one time to get our food. Another couple who came in after us ordered after us and got their food and finished eating and was leaving before we finally got our food. This was in November. We finally asked our waitress what was going on? She stAted that our food went to someone else who had ordered the same thing. read more

This location is consistent with the other location I eat at. Great food! This location was overwhelmed with business when I went. This gave me plenty of time to shop The waitstaff was fun and friendly, but we had to wait an unusually long time for our food. I have no idea why. Others seated well after us received their food before our table. I assumed something went awry back in the kitchen. I was with a fun group of people, so it didn't bother me too much. read more

I'm not sure what has happened at Cracker Barrel in the last few years, but we ate there Saturday, June 8. I'm not sure how you can call it Chicken Pot Pie, when there was not a single piece of chicken in the mixture, it was 90 % gravy, about 3 pieces of potato and a few carrots, and a scattering of peas. My husband came to the rescue and gave me one of his chicken breasts which when cut up fixed up my chickenless pot pie. The crust although made from puff pastry was flat and not very flaky, I recommend you choose something else on the menu. My husband had their chicken breast that had a spicy seasoning and he asked for it without the seasoning, and he had beautifully grilled chicken breasts. The bright spot of our dinner was the biscuit beignets, they were good, but the dipping sauce was memorable, would definitely have them again read more

Terry the manager is personable and friendly. His stories are Trista our sever was remarkable. I loved her nails (off topic, I know). We have eaten at 4 different Cracker Barrels in 3 different states, other than the menu fluctuating often the service is pretty much the same. The service at the Tulsa Hills location was expertly better'er. During this stressful time, the management team realizes it is all about the customers. We will return. read more

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Praise the Lord! Good ol comfort food...don't get me started. I ordered the Cracker Barrel Sample plate because "this girl" couldn't make up her mind! And, I wanted to actually try the dumplings. Biscuits...mmmm, crazy good when buttered up...Meatloaf, oh yes, honey...slathered in Louisiana pepper sauce makes this experience so heavenly...the ham, salty...the dumplings itself...ok, I get it...the mash potatoes - like french fries accompanying a burger...it's is a must have....Love it. It's busy here, love the feel on a nice rainy day. The best part...I get to shop afterwards! There is a decor out there with my name on it and I seriously can't wait. 4-stars for experience read more

Cracker Barrel Old Country Store - Cracker Barrel Sampler - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

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Start with food- only warm thing when food arrived was the apples everything else was stone cold . Butter would not melt on pancakes, meat was like it had been sitting out for an hour, biscuit cold. When server ask how everything was I told her food was cold and she did not say a word just turned and walked off. Service- maybe she left food set too long before she brought it out???? Maybe she thought I would blame her but this was kitchen issue. Ambiance was awesome as always. read more

My wife and I along with our adult son, stopped at Cracker Barrel Restaurant in Tulsa last Friday as we usually do every other week. Both my wife and son favorite dish are their Chicken & Dumplings. I do not care for their menu, so I always order their "Bowl of Pinto beans." When we were served, we immediately noticed my wife and son's meal were all served in a bowl as it usually is. My son's and wife's dish should have never left the kitchen. My son's bowl had only a half the portion of chicken and dumplings because his side of macaroni and other side of corn, were all jammed into the same bowl. The corn was never drained when plated and all the liquid ran into the entrée and the macaroni & cheese was inedible. I called the manager over and asked him why this was served like this, and he lied and said it's always served that way. I told him we have been coming into his restaurant over 3 years, and at other Cracker Barrel restaurants over 30 years in other states where we have lived and traveled. He then changed his story and blamed it on the corporate office and said they ordered to start serving it this way. After starting in the restaurant business at 13 years old, and then spending 45 years in the food service business selling food, ingredients & supplies to restaurants, both independent and national chains, I had a hard time believing any successful restaurant chain such as Cracker Barrel, would forget one of the most important things, which is people first eat with their eyes, and secondly, excellent food and value bring them back. Was this a case of "shrinkflation" to save money? They both said they had half the portion they normally get. Of course, they did, as the other half was filled with soggy corn and diluted inedible macaroni & cheese. At a time with inflation and food prices hurting millions, especially seniors who sometimes share plates with the spouse to save money, don't cut our portions and by doings this, ruin our meal. And by the way, my pinto bean bowl which used to be a metal crock was changed and seemed the portion was halved with one piece of ham and served lukewarm. read more

Cracker Barrel Old Country Store - Would you eat this? - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

The restaurant did not respond to the order. It took 30 minutes more to get the food Not acceptable read more

Took 10 mins for anyone to greet our table after 15 min wait. 10 more minutes to wait for drinks to hit the table. No apology from our server or for the wait and our waitress ignored us multiple times!! Ordered our food and waited nearly 30 mins and the table behind us that was sat after us was nearly done eating!! She never came to check on us and disappeared. We never got our food and finally decided to leave because of poor service. The manager was at least nice and asked if everything was improving and it was not. At least Reagan in the gift shop was very helpful in finding my Christmas glitter globe! read more

The food is just bad. Flavor is absent, it's poorly prepared and I just cannot think of any reason to eat here over literally any other business in the area. Metro diner in the same area is infinitely superior if you need a restaurant. Even McDonalds will give you better tasting food. read more

What a bummer. Momma had a hankering for chicken fry, so we figured Cracker Barrel would be an easy win...wrong. Processed Chicken fry patty of an un-impressive size, a minuscule dollop of mashed potatoes, and not enough gravy to cover either... Servers were sweet and attentive, which was the only saving grace. A big thank you, regardless of the food quality, to Cracker Barrel for opening up and serving during these tough times, and implementing enhanced cleaning procedures. read more

First Time here at Cracker Barrell in a long time.Ordered the Country Boy Breakfast.Everything was good except the "Steak" first time I have never eaten a steak before. This didnt seem like real meat. It was very chewy and seemed like I was eating cartlidge. The meat never broke down. read more

Cracker Barrel Old Country Store - Country Boy Breakfast. First time iv never eaten my steak. - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

years back cracker barrel had about the best food in town, but today now so much, i have dined here in tulsa hill on a few occasions, pot roas has been was one of my liking, except they dont make pot roast, the make roast beef, slope on mashed potatoes covered with brown gravy which trast like it looks, shit no vegetable except sides, so the next time i order meatload, for some reason it seems like i am the customer who gets the end piece which is allway over cooked cursty and looks like a dog shit on your plate, i stoped their today to try again, i order the meat loaf with the sides i wanted the waitress broght it , the meat loaf look was a small squar abou 3 inch lone and maybe 3/4 thick,, end piece black as the ace of spades, i ask the waitress, to return it and bring me a center cut piece of meatload, she told , ::that s meatloaf,: and i replye, yes , but it the end peice and its over cooked and it looks like a dog shit in my plate, so pleas return it and bring a decent piece of meat loaf, she replyed, thats meat loaf, i can not believ this waitress, she had to be a dei hire, any way, i am thru with cracker barrel, untill they imporve, oh by the say i waited for 12 minutes to get a waitress, that s a little two long, especial whey they expect a 5 dollar tipe on a hamburger, this place has really went down hill, ... sad, of course they have a great crowd everday and my money wont hurt them, and maybe i should not be so critical, seems sence biden been in office ever place you go to shop or eat any more has lose a lot of it wonder, i still cannot get over the waitress, its like she had no idea of waht i was asking, whe broght meatload and by god she was not going to change it, i left , i dont want to the cause of any one loseing a job, ,, in all and all they lost a custome who cant come back,, i all so notice that cracker use to give you a decent cut of meat an sides, now a small cut of meat, sides are in a small bowl,, more like a kids mean than an adult, shazam, as for a rateing, 1 to 10, food, 06 service 04 over all they have become just a super mcdonals read more

The food was good and warm. The waiter seemed happy to be there and had a great aura about him. The environment is clean.

Good food delicious lemonade fast service great atmosphere and ya can't beat the price!!! read more

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Always a great place to stop. Got my son's favorite: blueberry pancakes with a side of bacon. Abs hubby got Grandma's breakfast. Both were served promptly and tasted great. Cracker Barrel is always a sure thing on road trips. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

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Ive been to this location a handful of times, but my last visit is the first time I've felt compelled to actually write a review. Veronica was our waitress and she was absolutely fantastic! Super friendly and talkative. She felt like someone I've know all my life she was that comfortable and welcoming to be around. Ordered pancakes for my son (toddler) and my cousin and I ordered food for ourselves. Veronica put in the order for my son's pancake first, and brought that out before our food so that way we could feed him and keep him happy. She kept our drinks full and checked on us fairly often. The food was good. No complaints there. No complaints on the prices. We didn't have a wait that day. And most days I've been, there hasn't been much of a wait - if any wait at all. Veronica wasn't sure about putting in an order for 2 pancakes for my son, so we agreed to start with one. If he was still hungry, she said she'd bring him another. Well, he went thru 1 pancake pretty fast but she never came by to see about putting in for the 2nd pancake. I wasn't too pressed about it though because I had enough French Toast from my order to share with him - plus eggs and turkey sausage. I think she probably just got caught up in her other tables, so no strike against her on that. The 3 of us left happy and full. On our next visit to Oklahoma, I hope for Veronica to be our waitress again! read more

Enjoyed everything from the service to the food. The bacon was cooked crispy, strawberries were sweet and stuffed pancakes were delicious. read more

Cracker Barrel Old Country Store - Egg whites, stuffed strawberry cheesecake pancakes, and Thick-Sliced Bacon, with a peach mimosa. - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

They placed us on a waiting list said we were 3rd on the list. We waited whole 10 parties were serve them when we talked to manager he was less than pleasant. We had ask for sling up front then was told later that they didn't have any. I would rate the experience lower but we decided to leave after 45 minute wait. And we would not recommend Tulsa hills to any family with small children they are very not family freondly with small children The mangasr6nerd to work on his people skills This occurred at 11:45 am June 20 2024. read more

Ordered to Pickup. Drove there, went inside. Prepaid when ordered. Walked in, food ready. Food was exactly what we ordered and very good. read more

I ordered four Thanksgiving meals. My daughter picked them up 11/23/2023. The meals had no cranberry sauce as advertised. Only one roll per meal not two. No butter and Dressing was scant as was the yams. The only good thing was the pumpkin pie. read more

Placed our order for a Thanksgiving holiday meal for 4-6 people on 11/12. Went to pick up today at the time scheduled and waited about 45 minutes before getting to the service area. Gave them my printed out order and was told they were out of one of the side dishes on our order and was able to get a substitute. Got home and found out that another side dish we ordered was not in the box. Having ordered 10 days in advance you would expect they would make sure that they had the items you ordered. Very disappointing and will not make this mistake again. read more

If I could put a zero*I would all of the food was undercook and I asked for it to get re-cook and they said that it's cooked at the right temp read more

Cracker Barrel Old Country Store - Undercooked French toast the eggs were raw - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

It was a good place for breakfast in the past, but things have changed in a bad way No salsa for your eggs with breakfast! The bread tasted sweet not what sourdough is supposed to taste like. Do not like the new menu's. Will not be back! read more

I thought Cracker Barrel was known for his hospitality and good food, but I just had to walk out feeling hurt, hungry, and extremely unwelcome! The Waitress never came to take my drink or food order after 10 mins of being ignored by other waitresses, I finally flagged down a waitress that told me it wasn't her table but she'd tell the manager. The Manager came he took my order and sent my actual waitress over. When I asked her if she was my waitress, Karly (name on the apron- she never introduced herself. said technically. 30 mins and a cold cup of coffee later my order of (eggs/grits/bacon) still hadn't come. Karly walks by the table and in mid stride says my food will be out. Period! No time frame or offer of more coffee, apology for the wait- I called the manager over again and stated the service was unacceptable and he agreed and "understood" when I told him that i just wanted to pay for the coffee and the service had caused me to lose my appetite and I was leaving. He basically said have a good day- try Cracker Barrel again- without rectifying the poor non-existent service. Wow!!! Fat chance that I'll ever be back and will take the opportunity every chance I get to tell of this atrocious experience. In this day and time- restaurants should be grateful that we are back out supporting businesses and trying to support our economy- even the salary of Karly even though she didn't want to wait on me. Don't go to Cracker Barrel ! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

Service was great even with how busy they were, the wait time was around 15 minutes. I ordered the meat loaf and I shouldn't have because my mother in laws meat loaf is the absolute best, but I was craving it and went for it. The sauce was not a bbq sweetness but more of a tomato acidity, like I said thought nobody really holds a candle to my moms. The macaroni was good however! I usually get the chicken and dumplings and that's always a good choice! I will get that again next time! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - South Tulsa, Oklahoma

The food is what the food is - good, quick, and reasonably priced. However, at this location, there is possibly the best waitress I have ever had at a Cracker Barrel. Bella is her name - if you happen to go here, ask for her section. read more