We were told by someone else we needed complex work on a shared sewer line, which would cost $25k,…read moreso I needed a second opinion. Mark was highly recommended by two other area plumbers, and he was quickly responsive to my explanatory text. He came out to give me a free estimate, and spent an hour scoping the entire line down to the street, told me that he saw no reason for expensive repair work, and suggested an annual scope and possible jet-out as needed. They have a customer in me for life now.

I had a disappointing experience with Pioneer Plumbing. Communication was poor from the start. They…read moredidn't tell me when they'd arrive, didn't knock, and entered through the back without saying a word. Throughout the job, we had to initiate every conversation just to understand what was going on. When they finished the job they didn't even take the initiative to let us know that they had finished, provide a summary of work that was done, and what the root cause was. The pricing felt very excessive for the work performed. 3 workers were sent to dig a hole, only 1 of them was digging while the other 2 were chatting the whole time about moonshine, drugs, and parties they go to. They came unprepared, even though they arrived in a 20+ ft truck, so another 2 workers came with the required part. Then the 2 additional that came also joined their conversation and just stood around, distracting to the main person working. No details on labor costs, parts, taxes, and fees were stated on the SOW. We had to sign it since it was an emergency fix that was needed. After some negotiation they eventually reduced the price by a small amount. Nevertheless, they took advantage of our vulnerability. To top it off, they reached out after the invoice was paid, stating they forgot to include taxes. This was an absolute waste on my time due to their lack of attention to detail, professionalism, and management. The entire process was frustrating and lacked professionalism. I wouldn't use them again.

Jason and Brent came in and fixed the problem faster than I though possible. After we had an…read moreappliance repair man and another plumber come out these guys came out and finally got to the root of the issue. Would recommend to anyone looking for any plumbing needs. Plus my dog seemed to enjoy them and he's a pretty good judge of character. My plug payed apprentice while they worked under the sink.

Prompt response, knowledgeable, professional in every way. Cost much less than I expected..nice…read moresurprise. Will absolutely use them again if needed. Ava is a sweetie, so easy to deal with.

we had 2 recent occasions to use the services of Terry from Jake the plumber. He came on an urgent…read morerequest to replace a hot water heater in a rental. Service was responsive, very timely and efficient. He went above and beyond to inform renter at this property regarding status and helped identify need for outdated smoke detectors. Noting this experience, we decided to preventatively replace our own hot water heater. Again, top of the line service, warm interaction, and willingness to help install a shower head as an add on...Terry will be our go to plumber from this point forward! thanks again Terry!

Terry and his son are so easy to work with and they do a great job…read more It's so great to know who to call for plumbing issues.

Excellent service for an emergency plumbing problem (clogged and backed up drain). Kiera scheduled…read morean appointment within two hours of our call on a Sunday. Dane found the clog, photographed the line and recommended hydro-jetting of the line. After Kiera scheduled the procedure for the next day, John and Greg hydro-jetted the pipe to the sewer in the street. removing 49 years of grease buildup. Photos taken during and after the hydro-jetting were sent to us for our records. We greatly appreciate the outstanding communication, timeliness and expertise of Ben's Plumbing personnel for solving our plumbing problem. We will definitely call Ben's Plumbing for any future plumbing issues and recommend the company to others.

Doug and Peter resolved an issue with our tankless water heater. Our Navien water heater was having…read moreissues detecting flow, resulting in inconsistent hot water throughout the house. After very smooth and easy scheduling, Doug and Peter were able to arrive the next day, diagnose the root cause, and return the next day with a clear solution that worked. Doug and Peter were both professional, kind, and able to translate the issue to us in terms we can understand. They provided us very fair pricing and value, and made it simple to pay online. This very positive experience with Doug and Peter has opened our mindw to making Ben's Plumbing Heating & Air our go-to for future service needs beyond water heater issues (i.e. Plumbing, HVAC, Water line servicing).

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.

We had a fantastic experience with Jafco, which inspected, repaired, and upgraded our home sewer…read moreline. Team leader Dakota was very responsive, clear, straightforward, and detail-oriented. He investigated our situation, explained it fully, offered alternative options, and gave thoughtful advice. He took the time to answer our questions and requests and provide helpful information. The work crew was efficient, thorough, and conscientious. They took extra time as necessary to make sure they did the job right. I was impressed by Jafco's professionalism and commitment to ensuring that we received the best possible repair and re-lining job for our sewers.

Price Busters were great! They helped diagnose the problems with my tankless water heater and were…read moreable to pin point the issues with low water pressure and problem with water with no heat right away, with some parts that were not working well. They were professional and courteous and responsive to my issues. I would trust them again to help with the plumbing issues in the future.

Being a homeowner, there are always many home projects in mind. When it comes to plumbing issues,…read moreit is my biggest challenge since I'm not knowledgeable in this aspect. My water heater has been over 15 years. One day, it started to leak water. I was freaking out calling a few plumbers. After obtaining a few quotes for the replacement of my 50-gallon gas water heater, Zach from Price Busters provided a competitive price among all bids. He helped me understand the differences between tankless, gas and hybrid water heater. He patiently explained to me about the new heater's specs, energy efficiency and how it would fit my household needs. Him and his team completed the installation promptly and fairly quickly. It really lifted off my worries on the water heater and now I enjoy my hot shower in peace more than ever! I highly recommend their services!!

This is a great experience. My friend told me this company number. I really want to recommend one…read moreof their worker. Saiff Abbas has did excellent work. He is very professional.

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

Sean is an amazing plumber. I had a major leak in my dishwasher/garbage disposal hookup after a big…read morebox dishwasher installation. This made it impossible for me to use my kitchen sink. Sean was in the neighborhood and he stopped at my house within an hour to take a look at the problem. Sean has a lot of experience and he knew exactly what to do within minutes of looking at everything. He had the parts on hand to fix the issue and fixed the entire problem very quickly and at a great price. Everything is now working perfectly. He's a super nice guy on top of being a great plumber. I definitely recommend Sean to anyone in need of a plumber!

I contacted one of the big commercial plumbing places and got an exorbitant price quote. The guys…read moreat The Art of Plumbing were recommended by another plumber that did not do gutter work. They were on time, very professional, and cost a fraction of what I was quoted by the other plumbers. I felt that I could trust these guys.