Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

They did a great job installing new carpet upstairs, on the stairs and in the downstairs bedroom…read more They were quick courteous and professional.

Great experience working with Dixie and S&G. All ceramic tile and carpet was replaced with…read morebeautiful deluxe vinyl flooring throughout the house. Dixie helped me to understand the materials, installation process, and pricing - and the job went very well. The installers moved my furniture from room to room, saving me great expense and time versus moving everything into a Pod. They did excellent work, on time, and on budget. I highly recommend DIxie and S&G!

I had a fabulous experience with the Flooring Station. From Tracy on the sales staff, to Bill who…read moremeasured my home, Will the Install Manager who showed up to make sure the seams met my expectations and Rene and his install crew, the entire process was very positive. If you need carpet I highly recommend the Gold River Flooring Station

From setting up having my house estimated to picking out flooring, the customer service was top…read morenotch. I had a difficult time making up my mind, but Tracy was so patient with me and had me bring in one of my cabinet doors to find the flooring that matched well! The installation team worked hard to get the install done in 3 days! I couldn't be happier!

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

"My experience with NG Floors exceeded all expectations. From the first visit, I felt warm and…read morewelcoming. The store is very conveniently located, and the team created a real comfort. When they installed the floor, everything was neat, clean and very professional. The kitchen became a real decoration of the house. They work with their soul, and it is visible in every centimeter. I sincerely recommend them to everyone who appreciates quality and true professionalism." If anyone is interested, I can share photos of the work. So that you can understand for yourself that everything can be done in the best way with this store. Good luck to you. I also thank the Yelp program for allowing us to leave our reviews here.

SAWS just completed a whole house baseboard replacement of 32 year-old baseboards throughout our…read morehome. Here are some things to know - Quality: The work is beautiful and we are totally impressed. There were a couple challenging places around the stairs where the installers really had to work to make it look seamless. They did an awesome job. Installers: We had a team of five men and they were professional and enjoyable. Very friendly, very respectful and cleaned up each of the two days they were here. They were a pleasure to have. Customer satisfaction: There were a couple of difficult areas due to the home's structure. In both cases, they were completely focused on a solution we would be satisfied with. Value: We obtained three different estimates for this 2400 square-foot job and SAWS was nearly exactly in the middle. We felt the value was excellent. Initially there was a bit of a challenge with communication, however that ended up being completely inconsequential. Completely satisfied with the work, the timeline, the professionalism and the value. I absolutely recommend them for baseboard installation!

Denny was able to locate matching bamboo flooring to a previous 10 year old installation. He was…read moreprofessional from the very start in submitting a bid and detailed contract. I explained my concerns over my 37 year old cement foundation but he assured me he would make any necessary repairs if needed. His entire crew were all very nice and respectful of our home. The finished project is beautiful and we stop to admire our new flooring daily. Denny also made adjustments to our final invoice to reflect a credit so we had no surprises. We highly recommend his company and are considering him doing additional flooring in our master bedroom

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

Received Ralph Opfer Floors contact thru Yelp!…read more Great customer service! I absolutely love the service Soni and Skyler have provided, so personable. I really excited for them to do our floors but impressed with the communication!

They were super nice and had kids play area which was bonus for sales. Totally recommend this small…read moreshop.

We had an amazing experience with Skyler and Soni! They have high quality products and are clearly…read moreexperts in installation. They are extremely accommodating and patient, giving us multiple quotes for various scenarios. Cheerful and quick to reply! Very fair pricing, as well, better than their competitors. They replaced our entire downstairs flooring with engineered hardwood and tile for the bathroom/mudroom. They have also returned to fix any squeaking issues we've come across. Thank you Skyler and Soni!

Excellent service, knowledge and quality. Skyler and Soni treated us very well. Left a very…read moresatisfied customer and the products, now that they have been installed, look fantastic. Thanks!

We had such an incredible experience at Flooring Liquidators, and I felt compelled to share just…read morehow amazing the team was--especially Geoffrey and Kathi! After two years of searching for the perfect carpet, we ended up right where we started--back at Flooring Liquidators--and it was absolutely the right decision. From the moment we walked in, Geoffrey and Kathi were warm, welcoming, and genuinely attentive. They made what could have been an overwhelming process feel easy, enjoyable, and even exciting. Both of them are incredibly knowledgeable, patient, and detail-oriented. They took the time to truly understand what we were looking for, offered thoughtful recommendations, and never once made us feel rushed or pressured. Their professionalism is top-notch, but what really stood out was how kind, personable, and invested they were in helping us make the right choice. Customer service like this is rare--Geoffrey and Kathi went above and beyond at every step. They were responsive, communicative, and made us feel completely confident in our purchase. You can tell they genuinely care about their customers and take pride in what they do. We are beyond pleased with our experience and so grateful for their help. If you're looking for flooring and want exceptional service, ask for Geoffrey and Kathi--you won't regret it!

I would like to start by saying I did buy my flooring here. We spent a good amount. Their floors…read moreare reasonably priced and seem decent quality. We have yet to have them installed though. My poor rating is solely based off of customer service from the older lady at the desk. Theres a man and a lady who work here. The man is fine. Avoid the lady at all costs. I had walked in and was speaking to the man when the lady interrupts and starts asking me questions. To which I answered, then I was told I should not be speaking to her and I should be talking to my contractor. She asked me how many sqft my house was, when I responded I did not know because my husband is the one with the information, she threw an actual tantrum. She told me we did not know anything, when she never even let me finish a sentence. I held my tongue during the entire conversation. I would highly discourage anyone from going here based off of my experience with this lady. She needs to be removed from the business or she needs to retire if the company wants better sales.