I can add my thumbs-down. They caused a problem, and the fixed that and another issue that I had…read moreat twice the cost of the estimate their installer gave me. Bad value. Unreliable service. F

We had an expensive State water heater installed by Ron in 2023, less than 2 years ago. The water…read moreheater failed and is eligible for full replacement under the manufacturers warranty. After weeks of sending Bolivar plumbing several emails, multiple Voicemails, calls and texts to their emergency line, we have still not gotten any response. We are deciding to pay the labor cost to have this replaced by another company. It's unfortunate that the equipment Bolivar plumbing recommended to us failed so quickly, and they seem to have intentionally ghosted us so as not to deal with the issue.

I am so pleased with Eric Park's service and pricing. Eric responded quickly to my call, asked me…read moreto send photos so he could give me an estimate, and came the same day. Bathtub faucet completed in a few hours, left the area very tidy, and the job ended up coming in under the estimate. I'll definitely call again (though hopefully i don't need service soon).

Eric Park is the "BEST" He is a professional. He has done two jobs in the past for me. I found…read morehim on Angie's List. My neighbors had a problem, he came right over and spend time going over their hot water system. They are in their 90's. when finished we asked how much was the bill? He didn't charge them a penny. I am very impressed with him, his work, and his ethnics.

I met many plumbers in the past but I liked Evan Ryan most. He was sincere and had a good attitude…read moreas a plumber. Not only that he did excellent works when I was in emergency situation. I highly recommend him.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

Strongly recommend Tang!…read more My tenants moved in and they found a couple of house keeping tasks 1. The sliding door in the balcony fell off and it wont even slide or couldn't put it back to the original location, heavily rusted. Tang fixed it and it can now slide without worrying about falling apart. 2. The insulator wall behind bathroom medicine cabinet also fell apart. He placed a new supporting backplate as you can see the picture 3. A small water leak under neath kitchen sink from the garbage disposal was also fixed by him. He completed all tasks about 1.5 hrs at the same day which is very efficient! Strongly recommend him!! Best! The price is also very reasonable as well. He will also send you the invoice immediately as well. Again awesome work! Thank you Tang!

I was having plumbing issues after a plumber I hired didn't do a good job - to put it mildly…read more Tang was the one who saved me from the plumbing troubles. He was attentive and tried new approaches to fix the plumbing issues. His pricing was also reasonable. Highly recommended for plumbing jobs.

Needed outdoor spigot repaired/replaced. Estimate after arriving $1054.00!!! Obviously declined the…read morework but still had to pay $79 fee. Local plumber came yesterday and did the same exact job for $340.00. Great business model - collect the obligatory $79 fee after offering outrageous estimate - see other reviews to verify - BTW the technician REEKED of cigarette smoke, too. My recommendation - avoid.

Terrible. scheduled service and didn't show up or call or return my call. Unprofessional and…read moreunreliable.