All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come…read moreto my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service!

My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

Vitaly was knowledgeable, thorough, and considerate of my space. I'd definitely hire HVAC Hunters…read moreagain!

Very happy with Mr Air NYC ! My split unit air conditioner stopped working in the middle of the…read moreheat wave last week. After reaching out to Mr Air, the problem was solved quickly and efficiently. Not only was the installation great but the quality of service is too. The outdoor unit wasn't working because it needed to be cleaned - something I forgot to do last year - the unit looked fine to me but when the heat wave started, the problem worsened. The repairman arrived quickly and was very knowledgeable and honest. The units are now running perfectly and it's so cooool indoors. Five stars !

We are repeat customers, having installed splits on the top floor of our Prospect Heights…read morebrownstone several years ago. We're now adding them to our rental apartment and if anything Mr. Air has gotten even more excellent. From the design to install to maintenance, the office and field crews are top notch pros. Highly recommend.

If you are in need of a hot water heater and want to do it right look no further. Thomas is a…read moreProfessional at his trade, has plumbing in his blood. I spoke to Thomas by phone worked over the details and the next day with in 2 hours I had my AO Smith Pro line installed. It's a very high rated hot water heater with a 10 year warranty. They stand behind what they sell and install. All plumbing was top notch and courteous and pleasant. Skip the Box stores!

First a heart felt thank you to Fred - You are 1 in a Billion.. My boiler went out during this…read moreArtic blast in the evening. I called Serve We'll the next morning and spoke with Fred he said he would come out that day. A couple hours later the boiler is back up he gave an honest price and had a wonderful lively conversation with my Baby Boomer brother. Thank you for your kindness and doing a wonderful job. I wish you all the best in 2025

Alen to the rescue once again! He installed my ACs a couple years ago, and then a replacement…read moreearlier again this year. And then MY MOM, who was impressed by my plexiglass installs, needed 3 window units installed in HER apartment said "give me the guy you used" and guess who came through with a fantabulous price yesterday, SAME DAY, mere HOURS after she called him for the appointment, IN THE MIDDLE OF A NYC JULY HEAT WAVE? And he even arrived early for the appointment! You will not find better pricing, service, friendliness, and expertise than these guys, so if you're reading my review and still putting together your list of options, you've already found it; I've done the research for you. My mom absolutely loved the fact that he cleaned up everything after; no piles of grungey built-up debris, papers or anything left after and surfaces wiped down thoroughly. And the magical wizardry of the plexiglass option; you can barely tell it's there. It's so much nicer looking than the accordions that come with the AC or dull metal paneling, and makes the area look spacious and of course, a better view. Alen removed her 3 existing units (that had been in those windows, non-functioning, FOR 24 YEARS) and installed her 3 new ones in their place, and like a gentleman he'll even take care of unboxing the new units if you're a lady cause these things are heavy to lift. ;) My mom was so impressed she had to give him a hug at the end of all his hard work lol and we will both continue to recommend him to everybody that we know. He knows what he's doing!

Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Fast, efficient service when modifying my HVAC unit to accept a larger filter. Would hire again.read more

Castro Mechanical was prompt, efficient, professional and very reasonably priced. My hot water…read moreheater was neatly removed and replaced in a very timely fashion. Luis took the time to clearly explain hot water heater information. I would highly recommend this company.

Luis did not reveal $100 hidden Service fee when making appointment. The charge was revealed two…read moredays after, right before coming over for service. Stay away from this con man. Do not recommend

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.