My most recent experiences with Blue Mule Garage and "Jimmy" Maus will be my last. I brought my…read more4Runner to them for preventative timing belt replacement as it was coming up on 100k since the last time I replaced it. I was prepared to let the dealer do it, but wanted to support a local family-owned business I had good experiences with previously. I have recommended Blue Mule Garage exclusively for auto repairs over the last 2 years to neighbors, family members, coworkers, and people on Nextdoor looking for an honest and competent repair shop. Regrettably, I cannot in good conscience continue to do so following my recent experiences. These experiences include going to pick up vehicles after being told they're ready to go only to find the contrary. One instance, the hood was not closed and would not close because the hood latch had been removed but not reinstalled properly. The most recent incident included bolts not checked and retorqued as separately requested multiple times, and bolts completely missing, lost, or not reinstalled properly when brought back repeatedly for concerns of loose sounds in the front end. Every time a concern was brought up or pointed out, I agreed to their recommendation for a path to resolve. The last time the vehicle was initially brought to them for a quoted $1200 timing belt repair. That lead to an oil pump replacement at an additional $1300 because of a stripped bolt inside the engine they found and said was not their fault. When I went to pick up the "ready to go" vehicle, I pulled out of the parking lot and immediately had the dash light up like a Christmas tree and the vehicle would not accelerate past 30 mph. I turned around and left it with them to resolve again. The next time I picked it up, the exhaust fell off the next day, and something else sounded loose in the front. At a quick glance, I noticed the majority of the bolts for the skid plates were missing and assumed that's what it was. I fixed the exhaust myself to get to work. Jimmy at Blue Mule admitted to and apologized for not putting all the bolts back on the skid plate because "different techs here worked on it, and we don't know where everything went." They say they never touched the exhaust. In any case, I gave them the benefit of the doubt and the opportunity to fix the issues. I mentioned the concern I had of something sounding loose in the front end (popping noises) and asked for them to thoroughly inspect and retorque front end bolts again. After another inspection, I was given another estimate over $1k including sway bar bushings, cv axle, and inner tie rods. Since I was told that the steering rack was removed as part of the previous timing belt / oil pump service, I questioned why none of this additional stuff was mentioned before. Jimmy told me they removed the steering rack and either didn't notice any issues with those items or didn't touch them. Whatever the reason, it wasn't their fault. I initially decided to give them the benefit of the doubt again and approved the services, fully expecting to pick up a car free of the issues, which brought the car back to them. However, when I went to pick up the vehicle several days after being told it was ready, standing at the counter to pay, I semi-jokingly asked if all of the popping noises were gone. The responses included: "I heard the popping as the car was being pulled off the lift to go to the alignment shop, but it's hard to tell where exactly sitting in the car" and "the guy at the alignment shop thinks it's the upper ball joints, and I concur." "All of your aftermarket suspension wears out faster and is causing problems." But, somehow, the car was ready to go? I paid my bill and left with the car. The next day, the car started to overheat. Replacing a visibly leaking coolant hose on top of the engine resolved that issue, and retorquing the alignment eccentric bolts eliminated the suspension noise. There were still missing bolts for the skid plate. Finally, my neighbor recently had them work on his truck, and his bumper came undone on the highway. I did lose my temper and eventually apologized in writing for my choice of tone and words. They've informed me that I'm no longer welcome as a customer. Le sigh sad panda.

Same day service. Super friendly!…read moreNice AC'ed garage. Highly recommend. I noticed they service automotive and ATV.

It's up to the customer to research and do our due diligence before walking into a dealership. Not…read moreonce did they push anything and explained everything. Just takes conversations and being knowledgeable about the vehicle and process helps.....when I communicate with them. They are there to sell cars and I are there to buy one. In between that is the regular process that everyone is aware of. I cannot once they push anything.

I waited to write my review intentionally, but on my second time getting an oil change through this…read moreplace and having a horrible experience twice it's time. We used to go to the amazing Cedar Park location for servicing, but have moved in the area in the past year and it is more convenient here. I was at the location for over 3hours waiting for just an oil change and inspection per my service matience package scheduled for 1:30pm. A routine task that takes 15-30 minutes. After over an hour and half I asked if they had an update because I waiting patiently for a long time for a quick service for them to tell me all day they have been down a bay and behind. Why would you not tell me when I checked in or really any point while I'm waiting? They tell me I'm still in line and they haven't even seen/started my car yet! They go to check with the mechanics and they come back and say 40 More minutes after I have been stranded at the dealership for 2 hours at this point already. They say they can pull my car and I can reschedule. How does that help me? I'm out of all of this time for work unexpectedly already and then have to come back another day and hope it goes faster when I have had long wait times both times. There wasn't that many customers and tons of inside sales employees sitting around talking. The last time I waited for a long time too for the same service and they tried to get me to agree to add services on while I was waiting instead of just doing what I scheduled. At this point it will be better for my time and sanity to just drive back to Cedar Park for service rather than deal with Lost Pines Toyota.

very good service! on time and professional..the tech was very knowledeable.thank youread more

On my way home to Austin one of my tires began leaking. I pulled in to La Grange tire unannounced,…read moreand they immediately helped me and, in my mind, may have charged me less than their good work was worth. I appreciate them and recommend them to anyone.

Women, here's your service center. Past honest. They went out of their way to be accommodating…read more I'll never go anywhere else.

This is one of the very best car repair places I have ever been to!…read moreI have to drive about 40 min. to get there and I make the effort, because I trust these people to actually repair my car so it works fantastically. People told me my car was a lemon and to get rid of it. Then I took it to this garage and they now have my auto working better than it did when I bought it. I love this Garage and even take the trouble to take it all the way there, even for an oil change. They are the best!

The sign at the cash register reads "shoplifters will be beaten to death". This isn't a Harley shop…read morefor dentists or lawyers, its a functional, dirty, piece of Americana. Maybe there is a Gimp hanging in the back somewhere I don't know. I ventured in here to have a set screw inserted into a polished nickel pipe. Its not what they necessarily do but I figured if they can build a hog from spare parts they can surely fix my issue. They looked at it, conferred, then began work. $17.50 later they did just what I asked. If I were a dentist this is where I would have my bike tweaked just so i looked cool. I am no dentist my friend but for 15 minutes I looked pretty damn cool.

If you like ultra-clean and pretty surroundings to hang around in while your bike gets worked on,…read morego to one of the two Harley dealerships in town. On the other hand if you don't mind a little grease or dust, and being surrounded by thousands of used parts from bikes of all ages, go to Bud's. This is how a motorcycle shop should be. Honest dealings from straight up bikers. It's the real deal. If other customers (or shop staff) that may or may not be currently in an outlaw motorcycle club scare you, this is not the shop for you. I came here to get some mufflers installed one morning. The price they quoted me on the phone was just over half the price Central Texas Harley gave me. (This is one of those times I was hesitant to tell the Yelping public about a place I wanted to keep secret, for fear of it being overrun with bargain hunters, but I just had to give praise when praise is due) I was told to pull my bike around back to the garage area. A young man named Richie was tasked with switching out my mufflers. He was friendly and quick with a wrench. As he got to work, I decided to walk down to nearby Juan in a Million for some breakfast tacos. To go. By the time I came back with the tacos, she was all put together and ready to roll. Sweeet.. Then I was directed back inside to pay, where I also inquired about certain modifications I could make to increase performance. The man who appeared to be in charge quoted me great prices. I will most definitely return again and again to keep my girl serviced and fully accessorized.

Had the opportunity to bring one of the fire trucks to have 6 new tires installed (and just FYI,…read morethey aren't small!). I arrived a little early and was greeted by the owners, ready to direct me right where I needed to get. Extremely helpful and friendly, the waiting room is comfortable and accommodating. And, as far as pricing, being a FD on a budget, they were able to get us the best deal possible. So, my elite recommendation is that if you're ever in need of anything tires, give them a call and tell them the big red truck sent you!

Had a flat on a tractor tire end up having to order a tire came in the next day…read more They were fast and efficient

I called this gentleman very close to quitting time with a parts question. We ended up getting into…read morea pretty in-depth synopsis of what's going on with my travel Trailer. Although I'm the type of dude to do it myself, there's no way I could do it myself without the information he gave me in a five minute phone call. Clearly, very knowledgeable and willing to help

They came out to look at my rv air conditioner and just wanted to sell my a new unit. It turned…read moreout to be a $50 part that I'd specifically asked about. The condenser fan on the outside had fallen apart as it had done before. They outright lied to me.

Brian is great. I completely trust him with my vehicles. He's upfront, honest, and has very fair…read morepricing. I've been bringing my Toyota to him for years and I'm always pleased with his work.

Great service and fair pricing. Good location and very knowledgeable of automotive repairs. Nice…read moreguy and easy to talk to.