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Crash Champions Collision Repair Post Falls

3.3 (12 reviews)
Open • 8:00 am - 5:00 pm

Services - Crash Champions Collision Repair Post Falls

Bumper repair

Auto frame testing

Auto maintenance

4 More Services

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

Crash Champions Collision Repair Post Falls Photos

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Recommended Reviews - Crash Champions Collision Repair Post Falls

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9 months ago

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5 months ago

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3 months ago

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1 year ago

They completed the body work in only two days, and the car looked great. Their staff was very kind and efficient.

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5 months ago

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2 years ago

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2 years ago

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1 year ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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Ask the Community - Crash Champions Collision Repair Post Falls

Caliber Collision

Caliber Collision

5.0
(5 reviews)

Fantastic customer service, great quality of work. My truck was in for a minor scratch repair, it…read morewas in and out of the shop really fast - in two days. They communicated really well throughout the whole process, and Melissa, the service representative, really knows her stuff. I highly recommend this body shop for all collision repairs.

This accident really took me for a loop in the first place...when I called around about getting my…read morenewer Blacked Out Edition Chevrolet Traverse (which is like my other baby; we had the rig custom made for us) repaired after a very scary situation, I was told 6-8 weeks before most places could even get my SUV into be checked out/looked at; I then called Caliber Collison in Post Falls, Idaho and from the beginning, Melissa was kind and compassionate, she told me it could be towed in right away. When they received my Traverse she called me to let me know it had arrived safely and that they would get started ASAP. It was mind-blowing how fast I got the call from Mike Chaffee, my now Service Agent with all the details of what was next and what the expectations were. No matter what the reason was he always called me back, answered right away, emailed or even would text through their text line with updates, pictures of the progress and so forth. He helped explain all the things that I had questions about and made working with them extremely pleasant from start to finish! Mike kept me apprised on all the timelines even from the 3rd party companies needed to come in to assist with glass and tire/wheel issues etc. and made having to get major repairs less stressful! Huge bonus, we also didn't have to deal with the insurance company, he dealt with it all, if you have ever had to deal with one, you know what I mean, so that was nice!! ;-) When I got my rig back I couldn't have been more impressed with ALL the work, attention to details, cleanliness and overall experience with Caliber and the entire staff! Again especially Mike Chaffee, hands down he is amazing! Thank you Mike and team, we will definitely be recommending anyone and everyone we can to Caliber for all their vehicle needs; we will never go anywhere else now. Lifetime customers!

ABRA Auto Body Post Falls

ABRA Auto Body Post Falls

1.9
(8 reviews)

Poor communication, slow, and the repair looks awful. They take months to do repairs. They need…read morebetter techs or qc.

first is there a way to vote negative 5 stars? this is a…read morehorrible experience review. We were in an accident no too far from the shop, which is on the Chevy dealership lot. So we had our Chevy truck towed there. In the end, they totaled the truck. We spent 4 weeks trying to work with Abra on solutions for pulling critical after market parts from the truck. Every time we requested a quote, they said they would get back to us and did not. Each time we were met with a more bizarre reason as to why they could not do the work. The first time, we were told we needed permission from insurance. We pointed out that first, we are still the owners of the truck (because we had not settled yet) and second, we were already in conversation with insurance, who was ok with us getting the after market parts. Insurance is ok with it because the after market parts are not part of the overall settlement value of the truck. They said they would get back to us. They never did, so we followed up. The second time, we were told that truck is not moveable and the guys could not work outside. Therefore, we would have to pay a third party to move the vehicle into the shop to be able to work on it. We said, ok, can you give us a quote for that? When we followed up the third time, we were told that they had to talk to Accessories because the front bumper has a grill on it which means it is a job more suited for them. We said great, please get us a quote. They never got back to us. When we followed up, the manager let it slip that he never spoke to that Accessories department. . Then we received an email telling us why we should not take the tires off of the old truck because they might have severe impact damage, which can be dangerous. We were already well aware of that and told them so. The whole reason we want the tires is because they have less than 200 miles on them and are under warranty. We already talked to the Chevrolet Dealer we purchased the tires from and they said if any of the tires were damaged we could get them replaced via the road hazard warranty. In the final phone call with the manager he proposed: (1) They could not help us take two of the after market parts (receiver hitch and auxiliary fuel tank). We would have to do it ourselves, but we cannot do it on their lot for liability reasons, so we need to have the vehicle towed somewhere were we could do the work then tow the vehicle back. (2) to remove the bumper we need to pay to have the vehicle towed to the Accessories shop for them to remove the bumper (who he still had not talked to), then (3) we need to pay to have the vehicle towed from the Accessories shop on one side of the lot to the auto body shop on the other side of the lot to remove the tires. But he wasn't sure they could do the tires because "they were not set up for that" (we want just the tires, not the rims) At this point I realized that for whatever reason they just do not want the work and just cannot be honest with us about it. called his bluff and said, "OK, can you get me a quote for that?" 10 min later the shop manager called again and said he was looking at the front bumper with one of his guys. They have determined they cannot remove the front bumper because there is minor damage. We never did get a quote of any kind. The saddest part of the whole thing is that Abra created their own problem. They wanted the truck towed off the lot. Instead of being honest with us and simply telling us something to the effect of "we cannot accommodate you; you will need to find alternate arrangements", they kept stringing us along and wasting our time and energy, for four long weeks. This only delayed us in getting the vehicle towed, which would have been done much sooner if they had been honest and up front from the beginning. Knudtsen Chevrolet should cut ties with them or run them off the lot. That body shop reflects badly on them.

Silverlake Automotive

Silverlake Automotive

4.1
(20 reviews)

We had a great experience here. My husband who was a mechanic in the service was just at his end…read moretrying to figure out what was going on with the his truck. After many fixes I ended up calling the place my insurance used to fix my car and they recommended Silverlake. It's where they take all their mechanical issues and that's was the best recommendation. They did the diagnostic, kept us informed, let us know the price and any changes allowing the way and after some deep searching figured out the problem. It's been a few months and the truck is doing great. My husband was really happy with the service and we recommend them to everyone now. Great service, friendly people and fair prices

Recently we took our car into Silverlake PF to have our AC repaired. The service person offered to…read morerun diagnostics on the AC to find the problem. My husband said, "Yes, do that because I don't know why it isn't working or what needs to be done". Silverlake added the diagnostics charge onto our bill to service the unit approx 275.00. They called us to pick it up but said nothing more. They didn't say this may not work and obviously it didn't because in approx 1 week the AC stopped working, again. Now they want us to pay AGAIN for the 1st service, PLUS 850.00 approx for a hose to be replaced, which, if they would have given us this option, that it may cost a thousand dollars, we would have said "NO". If they would have called us after the diagnostics to tell us this information, we would not have had any work done at all. It seems the intension is to do a quick fix, then you are expected to bring it back in for a more expensive service. This is a 20 year old car and we are in N Idaho, AC is not a must it's a nice luxury. We weren't willing to put 1000.00 into the old AC but we were not given the facts or the options available. One kid that works there was suppose to talk to his store manager about the AC problem. My husband waited THREE days for the manager to call him or for the service rep to call him back, no one did. Hubby finally called late afternoon on the 3rd day. 'Opps, I forgot, my bad. I didn't tell anyone'. So 3 days waiting on a guy who forgot to talk to do his job. That instills confidence. Service rep said, "We've been so busy!" Isn't 'Service Rep' your JOB? Whatever dude. What a lame excuse. The 'service managers' were not helpful in solving this screwup. They really don't care or is it coming from the top down? Manager doesn't care? In our case it is true. No refund, no apology, no discount for the larger job, lack of communication about the service or customer service aspects of this encounter. It won't happen again. 3 + years of using this small, local business is over and we will be servicing our cars at Honda and Lexus from now on. We will not have the AC repaired. We do however want our money back 275.00 minus the diagnostics fee. The manager is either not in the office or in a meeting. Maybe he will see this? Have the customer service reps told him about the problem yet? IDK This garage does not have enough experience with Lexus at all. When my husband took his Lexus in for repair they quoted him 300.00. Once they took it apart they realized they didn't know what they were doing and there was a learning curve for them to figure it out. We paid for their learning curve to the tune of 3,000.00 instead of 300.00. My husband was hesitant to trust Silverlake again after the Lexus debacle but decided to use them for the AC because it is closer to us. NO more. We will drive to Honda in CDA or Spokane & to Spokane for the Lexus. The garage dismissed us and the manager is elusive and will do NOTHING to make this right. I, however, have gone against a nationwide builder in 2018 for keeping our earnest money, due to finding construction defects in a new house we were going to buy (10k). I picketed their offices in Kirkland WA, they paid the money they owed us, only if I stopped picketing. I picketed against a local builder in WA State in 2007. One of their conditions to settle on the construction defects of our new house, was that I stopped picketing their offices in Redmond and Auburn and to remove all the honest reviews I'd left on multiple sites about what they did to ruin our house during construction. I picket rain, snow or sun. I'm like a mailman in that way lol. So, If you see me picketing the Silverlake Automotive shop, honk and wave to entertain me. My son in law in the IT industry decided to strong arm a business that had wronged him. He bought a domain name, which included the business name SUCKS, posted it so it came up with all the other hits for that business. He told his story on the new website. The manager of the business contacted him and paid him the money they owed him. I thought this was very creative. Poor communication, non communication, lack of knowledge on Lexus, absent manager, no resolution. I guess we have been dismissed as valued clients after 3 years of paying them to do our mechanical services. My advice, go to the dealership of the car you own. THEY know how to service YOUR car. That's what I've always done. I'm not sure why my husband decided to bother with Silverlake. I think it was the whole "SHOP LOCAL" thing which I total align with, but now am a lot more skeptical. Honda for me. for him. Not Silverlake. Look for more reviews on this business on other sites, coming soon!

Crash Champions Collision Repair Post Falls - autorepair - Updated July 2026

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