Can't say enough good things about this place. Responses were super fast, communication was clear, and the whole process was smooth from start to finish. They got the work done quickly without cutting corners, and everything was handled very professionally. It's rare to find an auto shop that's this responsive, reliable, and trustworthy. They made the experience stress-free, and I felt confident my car was in good hands the entire time. Highly recommend -- I'll definitely be back. read more

Big thank you to Sean and his team over at Crash Empire. I knew it was a big ask to have him work on my car without going through insurance, but he was very willing to do it and wanted to make sure I was satisfied with the quality. He was very communicative throughout the entire process and his price was very fair and reasonable. I thought it was going to take a while to get all the body work and paint done and I was very surprised when Sean called me to let me know it was done in half the time I originally expected. When I picked up the car it was like it was brand new. Paint was amazing, the body work was top notch, and I was very satisfied with the results. Thanks again Crash Empire! read more

Crash Empire Collision Center - After pic! Such an amazing job! - Body Shops Near Me - Buena Park, California

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Crash Empire Collision Center - Where Quality Meets Value If you're looking for flawless repair work, honest service, and unbeatable value, Crash Empire Collision Center is it. From start to finish, the experience was efficient, professional, and genuinely stress-free--which is exactly what you want after an accident. Expert Workmanship That Speaks for Itself Sean and his team treat your car like it's their own. My vehicle came back looking brand new--not a single detail overlooked. From paint matching to body alignment, everything was done with precision and pride. You can tell this shop values craftsmanship. Communication = 10/10 They kept me updated every step of the way--no chasing, no guessing. Whether it was dealing with my insurance or giving me realistic timelines, I felt completely informed and taken care of. That level of transparency is rare these days. Incredible Value Let's talk pricing--because this shop delivers luxury-level quality without luxury-level costs. * They gave me a free estimate * Worked directly with my insurance (no hassle) * Even helped with rental car coordination * And returned my car cleaned inside and out What I appreciated most? No surprise charges. No upselling. Just honest work at fair prices. You'd expect to pay more for this kind of service--but at Crash Empire, you get maximum return on your investment. Bonus: Convenience & Care * Onsite rental options * Bilingual staff (Spanish and Korean) * Lifetime warranty on repairs * Friendly, respectful energy throughout the entire process Final Verdict: Crash Empire isn't just a collision repair shop--it's a business built on integrity, skill, and value. Sean has created something rare: a place where you feel heard, respected, and confident that your car is in great hands. Would I return? Without hesitation. Would I recommend? Already have. read more

Wifey backed into my truck and messed it pretty bad as you can see in the photos. Checked out a bunch of body shops and decided on this place because of the good pricing and good customer service by Sean. Dropped off the van and it was all done in just a couple days. We were blown away by how great our sienna looked. Practically looked brand new and Sean and his team even fixed little blemishes around the van and even had it washed and polished for us when we picked it up. Even got a factory Toyota rear light installed since it was cracked. So glad I found this place. Very happy customer here and if you need body work done on your car, look no further. I never leave reviews but I had to give this business its credit where credit is due. Thanks again Sean and team read more

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Looked around for quotes from different shops, Sean here at Crash Empire has been the most helpful and knowledgeable regarding what my car needed for repairs. Kept me updated throughout the repair and noticed after the picking up the car he even took care of a couple scratches without asking! Sean's customer service, going the extra mile without even asking is what draws customers and have them coming back! Recommend to anyone needing any kind work on their cars as they offer various other service not just body repairs like tints and wraps. read more

Crash Empire Collision Center - Body Shops Near Me - Buena Park, California

This business is top notch! The owner, Sean, took my call the other day and proceeded to help remove all stress from my accident by being the total professional that I needed him to be. Well, the jobs done now done and the Crash Empire team did a wonderful job as expected. Thank you guys so much for taking such good care of an old head like me. You guys are awesome! Truly!! Well, until uhhhhh .. next time. lol. read more

Finding a good body shop and trying to get your car fixed is always a huge headache. However Sean at Crash Empire was such a big help to me when it came o fixing my 370z. He was transparent and honest about what needed to be done and how much it would run me. He got the work done in a timely manner, was always communicating with me if there were any updates on my car. And lastly their pricing is very fair compared to other places I've looked into. Give Sean a call, definitely would recommend coming here for any body shop needs. read more

Great service and repair. Trustworthy place. They even dropped off my car for me and it was super clean!! Thank you!!! read more

They handled my insurance claim from beginning to end Sean was able to get my car up and running in no time and kept my in the loop through out the whole process! I'm very happy with the quality of work they did on my car! 5 stars all day! read more

Usually I don't post reviews, but I felt like Sean and his team really deserved the special recognition. I was involved in an accident with my Tesla Model X and was in need of a dependable shop to fix my Tesla. As you may know, it's hard to come across a trustworthy and reliable shop, as many others are full of headaches with bad service and takes long to repair the vehicle. Sean and his team at Crash Empire are extremely professional, knowledgeable, and willing to go the extra mile. Not only did they work fast with my insurance, the repairs came out amazing. They went above and beyond, and got my vehicle detailed inside and out looking like a brand new vehicle driving off the lot! Will definitely be returning only here for any future repair needs and recommend anyone I know involved in an accident to Crash Empire! read more

Crash Empire Collision Center - Body Shops Near Me - Buena Park, California

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My entire experience with Sean at Crash Empire has been nothing short of exceptional. He provided THE best customer service and always responded to all my requests/texts promptly and followed through with every request both my husband and I asked for. He is definitely my go to for tires, repairs, rentals just about anything. read more

Crash Empire Collision Center also rents out vehicles using the TURO app. I just rented a BMW from them and their vehicle had a lot of minor scrapes, scratches, dings, damage, had trash, old receipts and business cards in the middle console and in the side area of the trunk. When I let them know what I found their response was that it was fine and just to leave it. I told them I put the trash and receipts and business cards into a ziploc bag and will leave it in the car for them. No thank you from them at all or apology for the filthy state of the car and obviously not disinfected between rentals even though their ad on TURO says they wash and disinfect between every rental. The car also smelled bad like sour and the air freshener they used didn't cover up the smell. After I parked their car in garage A1 of the SNA airport for the drop off they insisted I walk back through three terminal areas to repark it at A2. I asked them if they could just pick up the car from A1 since it's literally right next to it. So I reparked it. The biggest issue is they have now claimed I damaged their car, and this is 2 days later after they already rented the car out after us! I know for a fact that I did not damage under their front bumper like they are claiming. I am disputing this with TURO. They obviously are dishonest people who rent out cars in dirty and damaged condition while trying to blame others for fix their damage. Watch out and stay away from this company and anyone related to it! And do not rent from them on TURO! read more

someone hit my front bumper, and I looked for a body shop that could fix several Teslas, and this place impressed me the most in terms of price and service. The owner here, despite being young, was more passionate about this business than anyone else and was inspiring to me. I believe that businesses pursued by dream chasers always have their own path open to them. I received a clear explanation of exactly what needed to be fixed and was able to understand it thoroughly even though I don't have much knowledge about cars. Furthermore, seeing them not only repair the dirty car but also clean the interior showed me how much the business owner cares about customers compared to other companies. If I have to fix a car in the future, I think this is a place I can trust and continue to leave my car with. read more

Crash Empire Collision Center - before - Body Shops Near Me - Buena Park, California

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I brought my car in and they were able to take it in right away and start working on it. They worked with my insurance directly and took care of the whole process for me. Not only that but they were quick before I knew it I got a call saying my car was done. My car looked brand new! They even detailed it for me too. Definitely a great experience at this body shop unlike the other experiences I've had at other places. read more

I wish I had never known about Crash Empire Collision Center. Worst traumatic experience ever: both mentally and emotionally. In the end, I had no choice but to report to the Bureau of Automatic Repairs (BAR) and the Better Business Bureau (BBB) to help me with my case against Crash Empire. It wasn't until then that Sean and Isaac were being cooperative. This incident all happened early last year and now I am back to square one to get my car re-repaired at a different body shop. The only reason how I knew about this place was because this business is owned by one of my close friend's brother from high school. I called my close friend as soon as I got into my accident back in early March of last year and he immediately referred me to his brother's 'business'. I entrusted Crash Empire Collision Center with my car. When I got my vehicle returned to me from Sean K. and Isaac K., I thought that everything was perfectly in order. Not even weeks later, I noticed that my windshield wiper fluid was leaking. I took it to my dealership for a service check and pointed out areas where there were still markings from the accident of the parts that were supposed to be replaced but never were. I went to my close friend regarding this issue and had this fixed and showed him all the issues with my car. It was estimated that Sean only fixed $1,000 worth of the estimated $8K that was given to him by both me and insurance. I pointed out that my bumper was slightly misaligned and could see it was protruding out. Sean simply stated that when cars get into accidents and get repaired, parts will eventually fall out... Blatant gaslighting. Is he saying that all cars that have been repaired from an accident will eventually fall out or fall apart? We concluded that I would find another body shop to get my repairs and Sean would reimburse the total amount that it took to get my car fixed. After that agreement, I went to search for body shops that would help me repair my car, however, they all turned me down saying that they did not want to get caught up in any mess that was made by the previous body shop because Sean might blame them for damages. Sure enough, Sean messaged me a month later stating that he was taking back our agreement stating that my vehicle was in perfect order from when they had finished repairs. He used the photos (that are currently still up on this Yelp page) pointing out that he had done everything perfectly. What is crazy is that you can see all the mistakes that he made (the door not aligning properly, etc) in the photos that he sent. That's when I knew I had to report to the Better Business Bureau (BBB) and the Bureau of Automotive Repairs (BAR). The BBB reported that this place was not a real registered business. An agent from the BAR assisted me with this case and am now in the process of getting all the money back from Sean and Isaac to get my car re-repaired properly. For the sake of this review, I am shortening a lot of the issues that I faced with this business and the repairs that were never done on my vehicle that I had in less than a year. If you had previously gotten your car repaired by these two, I strongly advise that you get your vehicle checked by a mechanic or go to any other reliable body shop and have them double-check your estimates and your vehicle because although your vehicle might look repaired from the outside, the parts inside the vehicle might not be. The number of body shops that I went to (and got turned down to get it repaired), all told me how they would always hear about this situation but never actually see it for themselves. The work that was done on my vehicle was pretty evident to them that everything was rushed and was done by an unprofessional. I wasted my time and money by trusting Sean and Isaac to get my vehicle repaired. They are not highly skilled by all means. I was emotionally and mentally drained throughout the whole process and this is something that I do not wish even upon my worst enemy to go through. read more

I thought Crash Empire was only for collision but I found out that they also offer more services such as wraps, dash cams, and tints. I took my Kia Optima to go get it tinted and Sean was able to take my car in right away. I got my car back within a couple hours and the tints came out the way I wanted. read more

Crash Empire Collision Center - Body Shops Near Me - Buena Park, California

The service here is amazing. I went in for my front bumper and sides of my car that were caved in, and they took 100 percent care of it. I felt comfortable with leaving my car with them due to confidence they spoke to me about being able to fix my car. It was close to being totaled, but they were able to complete the tasks with no mistakes. They also made sure I understood that if there were any mistakes made, I could bring the car in and they would take care of it. I am in the knowledge that this place is a newer body shop and definitely recommend it for anyone who needs. read more

OVERDUE POST. I have a 2020 GR Supra, and was hit by a drunk driver in a parking lot while I was out eating. I come back and called the cops, and the city to see if they could help me out, but obviously, I knew I had to come up with a solution because the cops and the city really don't care about you. So, I hit up Crash Empire, and Sean hooked it up! His team took really great care of me and was able to get me a nice rental car that I ended up liking more than the Supra for them MPGs. CA btw... I needed a new headlight, a hood replacement, and a new bumper, as well as taking off the wrap, and he and his team did it in a month. IN A MONTH. Come on man, no one else is doing it like Crash Empire. They even tried to get the most out of my stingy insurance company and were able to get an amazing deal for me. If you're reading this right now trying to decide on a place to get your car fixed, DO NOT FRET. Definitely hit them up, and I guarantee you that they will take great care of you and your car. I will forever be grateful for the work they put in for me. read more

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