I have had the Freon Doctor install a vent free gas log fireplace replacement with a thermostatic…read moreremote. The installation was very professional. The price was less then any competitors pricing. The service on our new gas logs has been above and beyond anything we could have expected! I give this Company an A+ rating. We also had the Freon Doctor replace our A/C/Heat Pump with a top of the line Trane unit all at a better than a competitive price! The A/C crew at the Freon Doctor were very knowledgeable and professional. I recommend them for any and all A/C and heating needs!

I got a new AC unit 6 years ago with a 10-year warranty. Today the house is currently 82 degrees…read moreinside. I have called and emailed the company resulting in the phone number being disconnected and the email address to be invalid. The owner of the company comes off like a nice person but after doing some research it appears he is a con artist. Please stay clear of this company if it's still in business which I doubt.

I can't recommend Mike and Sentinel Chimney highly enough. He came and cleaned out my chimney…read moreafter birds had built a nest and then made sure they couldn't get back in. He even sent me pictures when he was done. I'd recommend Sentinel to anyone.

From the owner: There are over 25,000 chimney fires a year in the U.S.that are resonsible for over 125 million…read moredollars in property damage. We believe that the more Chimneys, Wood-stoves and Fireplace's we clean and service, the safer our communities' residents and families will be.

My first time ever having my fireplace serviced (10 years). It kept flicking on and off. I went…read moreto yelp yo find a person and I found Liam. He is a true professional; solved my issue and completed the required maintenance. I even called him back a second time because the flickering was happening. He showed up and dismissed the issue with a solution. He didn't charge me anything! He is officially my go-to for my gas fireplace! Thank you!

Great communication, went above & beyond to clean fireplace. Very reasonably priced & was able to…read morecome provide support quickly.

In June 2020 we contracted with Blue Ridge Chimney Services to reinstall a wood-burning fireplace…read moreinsert and chimney liner at our home in Winchester. The work was necessary because of the shoddy and, frankly, dangerous installation and chimney work that had been done by 1Elite Chimney LLC, a local chimney service that sold us the unit and was completely unresponsive to our repeated calls for follow-up service because they did not complete the job, the stove was not working properly and the chimney cap they had installed blew off our roof during a minor windstorm. We decided to go with Blue Ridge Chimney after a confidence-inspiring visit by Steven Slabaugh, the technician they sent at our request to evaluate the situation. On the morning of June 29, 2020, two young men from Blue Ridge Chimney, Chris Guy Jr. and Chris Smith, drove here from Harrisonburg and arrived a little after 9 am. After a quick review of our situation, they went to work. They were here until after 8 pm, working the entire time with only a short break for lunch. Their concern for our situation was evident, as was their professionalism, energy and competence. They were also friendly and engaging, and at each stage of the process they explained the problems and the work that needed to be done to fix them. I waited 9 months to write this review because the work was done in June 2020, and we did not begin using the stove and chimney until November 2020. We used it consistently until last week (March 12). The heating season is over now and the insert worked perfectly. We are very happy in general with all the dealings we have had with Blue Ridge Chimney Services, and in particular with the competent work of Chris Guy Jr. and Chris Smith. We intend to use Blue Ridge Chimney for all our future stove and chimney related work.

The communication started with Rhonda, she was very pleasant and easy to work with via emails and…read morephone. Then the two Jonathan's came out for a quote and provided candid, humbling, professional and expert feedback on our project. Once we hired them, they came on time and finished on time. I was Curious George, so I took video and pictures throughout thr whole project. A+, would recommend to others and hire again.

This company was assigned to a work order for a clog is a bathroom sink at my house. They sent…read moresomeone to my house who spent less than 5 minutes looking at the pipes from a distance. They never touched anything. They then said they needed authorization from the warranty company to complete the work. Approximately 2 weeks later I received a call from them asking if I'd received a call from the warranty company explaining the denial of coverage. No, no I hadn't. They proceed to tell me that the sink and cabinet will need to be replaced because the plumber doesn't think he can do the repair without damaging them and AHW (warranty company) doesn't cover cosmetic work. I ask how much they estimate that will cost me, to which, without laughing, she responded something close to $2500. Are you flipping kidding me? Over $2k to replace a vanity? I think not! This is when I knew without a doubt,kind of company this was. They then proceeded to tell me my pipes in the bathroom AND laundry room would need modified because they aren't up to code and may be tied together. Umm, excuse me but I called about a clogged sink, not a bathroom remodel, and how can you determine all of this in less than 5 minutes AND you never even tried to unclog it?? I call shady business practices and thinking you found a dumb girl who you could take for a ride. From the other reviews I've read, this isn't unusual. I get that warranty companies are desperate for service companies and you all write your tickets in a way that allows them to deny coverage, so they probably love you, but you well and truly suck for the customer! Do better!

American Home Shield Home Warranty assigned Blue Ridge Mountain Plumbing to repair a faucet in my…read morehouse. When the plumbers showed up they diagnosed the problem, and told me the faucet needed a trim kit replaced. Normally a $300 fee. But the plumbers told American Home Shield that they could not diagnose the problem. So American Home Shield denied the claim. How can you diagnose the problem, and not be able to diagnose the problem, at the same time? I called Blue Ridge Mountain Plumbing several times asking them to fix the error. They would not help me. American Home Shield tried to call them multiple times, but they would not answer the phone or return calls. So I initiated a 3-way call with American Home Shield and Blue Ridge Mointain Plumbing. As soon as the Plumbing company associate realized American Home Shield was also on the call... CLICK... they hung up. That's interesting... Why did the plumbing company refuse to tell the warranty company about their error? Why would they refuse to even talk to them? Why wouldn't they talk to me? HORRIBLE CUSTOMER SERVICE. JERKS. If you don't want to do contract work for home warranty companies, then get off of their list of contractors. Finally last week a friend of mine looked at my faucet, went to Lowe's, bought a $12 handle, installed it in five minutes, and now it works great! No trim kit needed after all. It makes me sick when contractors take advantage of home owners' lack of knowledge and try to screw them over. Disgusting.

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

They did a great job. I'd recommend them. Had a problem with the damper opening and Zack sent…read moresomeone over within the hour to fix it. Nothing they did it was just stuck. It was fixed with a little WD40.

This is the best business I have dealt with! We are in the middle of restoring a 18th century…read moretavern and Zach has been in charge of all the fireplaces. He shows up on time, charges a fair price, and does excellent work! I would not trust my historic chimneys to anyone else. I cannot say enough good things about A Sweep Away and would recommend this business to anyone whose chimneys need a little TLC. ​

First Choice Chimney Service was wonderful to work with! Our house was having chimney/wood stove…read moreair flow problems and we hired Michael to add an outside air intake. This was to improve efficiency and heat output by helping our older wood stove achieve optional combustion temperatures. We also wanted to avoid an issue where soot had blasted through any crevice in the stove twice when oxygen level shifted quickly (at least that is what I think was the issue; I am no expert). This outside air intake would also help oxygen not be depleted in the room. It was an unusual request to make because of the type of wood stove we have but we wanted to make the system more functional and Michael installed the intake. He did good work the first day but I wanted to comment on his helpfulness the second day he came over. After the install of the air intake, the downstairs of our house was very cold because outside air was streaming through those same crevices that soot got through. Michael came back quickly after we called to add special insulation where he could on the stove and around the pipe/tubing leading outside. He made sure everything was sealed extra well and also put in a sort of switch thing to open and close the tubing when needed. This cold air coming in was not Michael's fault; it was because of the kind of non-pedestal older wood stove we have. I don't think any of us realized how many crevices there were that air would seep through. We are grateful that Michael came back to do these extra steps and fix our system at no extra charge. It was obvious he wanted to make sure we were happy with the work overall, and we are. We would hire him again and probably will if we have future issues or want to install a new stove one day!

Absolutely top notch. Great communications, honest pricing and outstanding work. SAFETY first,…read moretook time to assemble safe scaffolding and protections for my roof. Did excellent work and documented before and after work with a plethora of pictures. ME - When I give a 5 STAR review, they earned it. SFC US Army Retired