Today, Travis was extra friendly, and then hit it out of the park, service wise. (Verbally, Tire…read moremount/bal, found discounts) Previous visit, a young lady was super as well. Great dealing with both of them. "I'll be back" Mike B

Don't go here. I've been a customer since they opened. Just recently I purchased a rear tire for my…read moreMV Agusta and the girl offered to have it installed. I agreed and I took my wheel to have it installed. I received a call that my wheel was damaged and that they had to send it out and get the wheel fixed. They did such a poor job of fixing the wheel and I pains me to say that they have lost a customer. I'll never go here again and do yourself a favor and shop somewhere else. Too bad I can't give them a negative star rating.

Honestly the best service I've had in a while. I never got the name of the guy who helped me, but…read morefrom what I see in the reviews, I think he was Ivan. I got there super late, but he was still there and more than willing to help us. He helped me pick out a helmet and it felt perfect. The helmet is well built and comfy. Great store, great helmets, great guy. Thanks, guys.

Very straight forward and honest Great customer service for…read moremany people who said he is rude You need to go out more and explore that it's just the way he talks and has a tough accent. Recommend bringing cash !

Love coming to Cycle Gear Pasadena! They have a huge selection of helmets and riding gear, and most…read moreimportantly, they actually have a great selection **for women** -- which can be surprisingly hard to find. The staff are always super nice and helpful. Shoutout to Ryan and Alex for being awesome! Their bike nights are also a lot of fun -- they're held on the **2nd Tuesday of every month** and are definitely worth checking out. Great store, great staff, and always a good experience!

Cycle Gear is one of the few places in the area where you can reliably find women's riding gear. I…read moretypically order online and handle any exchanges in-store, which has been very convenient. Alex and Ryan are my go-to associates--they've assisted me with helmet sizing, Cardo installation, setting up my RAM mount, gear fitting, and thoughtfully walking me through other purchases. Their guidance has made navigating what can be an expensive hobby much more approachable. I truly appreciate their support and expertise. I love this location and am especially grateful for how conveniently it's located near my workplace.

First class service. Install was a breeze. Price was good. Call…read moreThem. Zxcvblkjhhbbajskrlglf

I've had the privilege of getting to know Tony through numerous motorcycle events over the years,…read moreand he consistently exemplifies everything that makes this community special. His passion for the motorcycle lifestyle is authentic, contagious, and evident in every interaction. What truly sets Tony apart is his ability to make everyone feel welcome. Whether you ride a Harley-Davidson, a sportbike, a cruiser, or even a scooter, he treats every rider with the same level of respect, enthusiasm, and camaraderie. In an industry where people can sometimes become divided by brands or riding styles, Tony serves as a unifying force who genuinely values the community as a whole. As a representative of Factory 47, he demonstrates an exceptional depth of product knowledge and a sincere commitment to helping riders make informed decisions. Rather than simply promoting products, he takes the time to understand each person's goals and recommends solutions that genuinely complement their motorcycle and riding style. Beyond his expertise, Tony's character is what leaves the greatest impression. He's approachable, personable, and always willing to share a conversation, offer advice, or simply enjoy the company of fellow enthusiasts. His presence elevates every event he attends and reflects incredibly well on Factory 47 as a brand. If you attend motorcycle events, keep an eye out for Tony. Chances are you'll leave the conversation feeling welcomed, informed, and reminded of why the motorcycle community is such a remarkable place to be. Factory 47 is fortunate to have an ambassador who represents the brand with such professionalism, integrity, and genuine passion.

Super cool shop and very helpful workers. Walked in looking for bolts and nuts and the worker didnt…read morecharge me anything. Super friendly and recommend.

I'm very pleased to say that Ruben from Motorhelmet took care of me. I understand that sometimes in…read morebusiness stuff like this happen but they were very quick to make things right. I will continue to come back here and continue to recommend this place. They're also got great deal going on with the Dunlop q5s and I suggest you check them out especially if you're in market for one. They've got my support.

Took my Harley in so they can look at the starter and put my sissy bar on. Left with a dirty bike…read moreand wire cut on my underglow. I called them and they said they'd order me a new underglow light strip and never called me back. These clowns left a facebook post with my Harley and the caption of "came into the shop not running and left here running g like a champ ". Not true at all. My Harley left there with a sissy bar, still not running properly and has a cut wire!! If they don't know you, they will try getting over on you. We do not recommend this place at all!

met with Shawn and used this shop's expertise to change my flat rear tire on BMW RT 1200 - It was…read moremade possible with the wait time of 1 hour - - very reliable and price was fair at the end of the day they rescued me and I am grateful

The employee Justin helped find great motorcycle boots and even helped me get my membership running…read moreup again. Great customer service.

As an absolutely beginner when it comes to motorcycles... I just wanted to write a review to give…read moreTommy a shout out for today. He was great with sharing information to help me make decisions on motorcycle wear/gear. I'm a bit sad that I didn't come here first as I made a few other non refundable purchases with a store that wasn't as friendly. If I really get into riding, I'll be coming here first as he didn't just point and go "it's over there" or give me minimal information where I'm left confused. He was chill and friendly - didn't put pressure or make me feel like I was a bother as well and made me experience there comfortable and fun. Thanks again and see you again!

Came in to get my first helmet and was immediately greeted warmly by Scott and Cynthia. I genuinely…read morecouldn't be happier with my experience here. Scott spent the time walking me through all the options on the wall, let me try on different helmets, conducted tests to see which one fit my head shape and size, and gave me ample time and advice to make an informed decision. Easily spent 2 hours here having fun. Scott was extremely knowledgeable, friendly, and patient, and he truly made my first experience at the store a great one. I'll definitely be coming back.

If you order prouducts from Revzilla and the package is not delivered they will not help you and…read moreyou will be stuck losing the money. They put revzilla stickers on the package so your package will get stolen by the delivery company driver or off your driveway. I lost over six hundred dollars because this happened to me. I will never by any prouducts again from revzilla. I highly recommend you order items from the manufacturer of whatever you are buying instead. Revzilla is a middleman you dont need. Don't end up finding the hard way like me.

I always enjoy coming to the shop. This is where I buy my helmets. The service is always great and…read moreKate is very helpful. This should be the first and last place you go to buy your motorcycle gear. They have a good selection and if they don't have something in stock, they'll order it for you! This is the perfect business to help out since they're a small outfit and they're helping the Motorcycle community. Just remember if you have a $10 hat you buy a $10 helmet if you have a $600 head you buy a $600 helmet smiley face.

Safety First! Thank you gentlemen for a offering good products at a fair price…read more Most importantly, knowledgeable in the riding experience!