As an absolutely beginner when it comes to motorcycles... I just wanted to write a review to give…read moreTommy a shout out for today. He was great with sharing information to help me make decisions on motorcycle wear/gear. I'm a bit sad that I didn't come here first as I made a few other non refundable purchases with a store that wasn't as friendly. If I really get into riding, I'll be coming here first as he didn't just point and go "it's over there" or give me minimal information where I'm left confused. He was chill and friendly - didn't put pressure or make me feel like I was a bother as well and made me experience there comfortable and fun. Thanks again and see you again!

Drove to the Fullerton Cycle Gear to get tires installed, only to be told the tire machine was…read moredown. No ETA, no clear solution. I was asked if I wanted to drive to another county, with no guarantee their machine was working. I ended up returning the tires I bought online because of this. Customer service hasn't contacted me, and I'm disappointed by the lack of transparency and effort to help. Cycle Gear needs to improve communication and make it easier for customers to get the service they're promised.

Great shop! Great team! Great Service!…read more I don't trust anyone else to work on my bikes and their honest about everything.

They are VERY good at communication both by text and in person. Went to have a rear stunt seat…read morecustom made and Ruben took the steps to make sure the measurements and design were precisely how I wanted. Turnaround time was within a week and it came out absolutely PERFECT!! In the same pickup trip, I ordered a helmet which they didn't have physically in store. Not only did I get an unexpectedly great deal but it showed up on my doorstep 2 days later!! I live a fair putt from these guys but it's worth it for this kind of service and quality product. Highly recommend.

This place is bad ass. They got everything from A to Z. Very friendly staff and a great atmosphere…read more Huge shoutout to candy and Erica for helping me pick out my new Simpson helmet. All around 5's

I attempted to contact the dealership several times regarding a motorcycle I was interested in…read more After being transferred to sales, I was left on hold for an extended period without anyone picking up. I also submitted an online inquiry, assuming they might be busy, but never received a response. Over the weekend, I decided to visit the dealership in person. It appeared they were hosting an event, but there was no one available on the sales floor to assist me, so I left without making a purchase. I followed up with another call today and was finally able to reach someone in sales, only to be informed that the motorcycle had already been sold. While the dealership itself looks great, there is clearly room for improvement when it comes to customer service. I've attached photos as proof of my attempts to make contact.

Great place they took their time fitting my helmet and making sure that everything was perfect. Top…read morenotch team and keep up the great service.

Skip this store and drive to the Lake Forest Cycle Gear. Customer service is night and day…read moredifferent. Went in to buy my girlfriend gear stood there in front of the helmets for 20 minutes and wasn't even acknowledged. Yes there were other customers but to not even be acknowledge is where I draw the line.

Went to check out their helmet wall. If you're in the…read moremarket for a helmet, dirt or road, they'll have it. We went there with a particular helmet in mind and left with a different one. Andrew was incredibly knowledgeable and helped us try out different brands and sizes to find the perfect helmet. Pricing was great, too

Easy to find and parking was not an issue, even with the lot shared with a car wash. The helmet…read morewall looks impressive, but the real issue is actual in-stock inventory. I came in expecting this shop to stand out by having common sizes ready to buy that day, but almost every helmet I wanted to try was not available in a medium, and the same thing happened with riding gear in common sizes. The inventory screen on the wall was a cool idea, but it felt more gimmicky than useful because it was not very intuitive and did not even bring up a keyboard when trying to search. I ended up needing an employee anyway. Once someone finally came over, he was helpful, answered questions, and helped me confirm sizing. The bigger problem was the store experience. Three employees were behind the counter when I walked in and no one greeted me. The motocross gear section was also messy, with random sizes and colors mixed together, and multiple items falling off hangers just from touching them. The dressing room was also weak: no mirror and not much privacy. Overall, decent visit, but not enough to bring me back. This place has potential, but service, organization, and better stock in common sizes would make a big difference.

Honestly the best service I've had in a while. I never got the name of the guy who helped me, but…read morefrom what I see in the reviews, I think he was Ivan. I got there super late, but he was still there and more than willing to help us. He helped me pick out a helmet and it felt perfect. The helmet is well built and comfy. Great store, great helmets, great guy. Thanks, guys.

Very straight forward and honest Great customer service for…read moremany people who said he is rude You need to go out more and explore that it's just the way he talks and has a tough accent. Recommend bringing cash !

Always an awesome experience, even when things don't go as planned, JC is super helpful, and staff…read moreis always willing to help. My favorite place to buy motorcycles! The owner is always supportive of his staff, and makes buying motorcycles super enjoyable. Best financing, super service department, and great riding gear. Go see Jc and let him know Brett sent you! Just got 2025 BMW 900r with only 146 miles, couldn't be happier with my purchase! Cheers

Ask for JC Gibbs. I bought 3 rzrs from him. And I still have money left over…read more Seriously - he helped me and 2 of my buddies. Best pricing in California. Grok will agree.

A great place for motorcycle gear!…read more After destroying the laces on my motorcycle shoes and ultimately throwing them out, I've been riding with a pair of slip-on Vans. Not long after doing so I decided it was time to buy another pair. Lazy, and not looking to drive too far from home, I came across this place on Yelp. I never would have guessed that there was a place close to me other than Cycle Gear. Immediately I rode over and arrived maybe 30 minutes before their closing time. It wasn't hard to find the place at all. I walked in and was greeted by Bryan, who showed me around and help me find what I was looking for. They have a good amount of protective gear available such as helmets, gloves, shoes, Kevlar jeans, and boots. They also have Quad Lock products and other motorcycle related things for sale. Prices on their website don't reflect the discounted price that this store sells gear at. Customer service was excellent, Bryan helped me and did not try to upsell me anything. Very cool dude. Parking wasn't hard to find as I arrived when most of the neighboring businesses are closed (I'm assuming). Plenty of spots in the front. I recommend this place to current and future riders!

I've placed an order about two weeks ago, and only got a confimation number but never received a…read moreshipping email, or tracking number

Safety First! Thank you gentlemen for a offering good products at a fair price…read more Most importantly, knowledgeable in the riding experience!

I always enjoy coming to the shop. This is where I buy my helmets. The service is always great and…read moreKate is very helpful. This should be the first and last place you go to buy your motorcycle gear. They have a good selection and if they don't have something in stock, they'll order it for you! This is the perfect business to help out since they're a small outfit and they're helping the Motorcycle community. Just remember if you have a $10 hat you buy a $10 helmet if you have a $600 head you buy a $600 helmet smiley face.

I would give more than 5 stars if it were possible. First ,…read moreAdrian is awesome. He has endless patience and is very knowledgeable about motorcycle equipment and gear. He helped me find a lot of stuff and made sure everything was perfect. I will be buying all of my motorcycle accessories at this place , no need to even look anywhere else. Thank you Adrian ! Everything fits and works great!!

Horrible experience I was on the phone with the ( MANAGER) "Chris " very unpleasant and…read moreunprofessional throwing racial slurs , I don't deserve that all I asked to speak with another employee she said no and hung up Very unprofessional for a manager ... cycle gear pls do better