I've been coming to this Chick-fil-A for years since I live nearby, and overall I've had plenty of…read moregood experiences here. The staff is usually friendly, service is quick, and the restaurant is generally well maintained. That said, there was a period where I received undercooked chicken on a couple of separate visits. To be fair, I haven't experienced that issue recently, but it definitely left an impression. As a parent, I now find myself pulling apart my kids' chicken before they eat it just to make sure everything is fully cooked. I continue to visit because the recent experiences have been much better, but food safety is something that sticks with you. I'm hoping those issues are firmly in the past because this location has otherwise been a reliable neighborhood spot for many years.

I'm not sure if the management has changed at this location recently, but I'm honestly shocked by…read moreall the bad and subpar reviews. My husband and I were driving home from LA and thankfully it wasn't Sunday, because I had a mean hankering for Chick-fil-A. I mapped the closest one to the freeway on our route and landed on this location. Upon arrival in the parking lot we were both impressed by the ample parking spaces, despite it being around lunchtime. The woman at the register (red hair, I think her tag may have said she was the catering manager) was super friendly and funny. Once we placed our order and received our food (took less than 5 minutes), we chose a spot over on the astroturf because it was an incredibly beautiful day. There are two reasons I knocked a star off my review - the barstools at the outside tables on the turf are way too high, my legs nor my husband's weren't even able to fit under the table so we were perched awkwardly on the edge of these stools with our knees at table height. The second reason is that I didn't get one of the sauces I'd requested (and honestly I was too lazy to walk back inside to get it). Aside from that, our fries were hot and crispy, our sandwiches were freshly made and everything tasted great. It was a great lunch experience on a beautiful day, and we will definitely be back to this location again.

(10 stars if I could)…read more El Pollo Loco in San Clemente is basically my second kitchen at this point I'm here every other day, no exaggeration. The whole family loves it, the kids go crazy for it, and honestly... it's hands down the best flame-grilled chicken around. Period. That chicken is always juicy, smoky, perfectly seasoned -- not dry, not bland, not drowning in grease. You can actually taste that it's grilled, not just cooked and slapped together. Huge difference. And let's talk about the rest of the menu because it deserves respect too. The quesadillas? Dangerous. The tacos? Solid every single time. Rice, beans, sides -- everything just works. It's one of those places where you can order almost anything and you know it's gonna hit. What really keeps me coming back though (besides the food addiction lol) is the service. Special shoutout to Jose, the general manager -- seriously one of the nicest, most genuine guys you'll meet. Always friendly, always smiling, always making sure customers are taken care of. He's hooked me up with some great specials more than once, and it's never forced or fake. Just real customer service, the way it's supposed to be. Respect. The place is clean, fast, and consistent -- which matters when you're feeding kids who are already starving and impatient Orders come out right, staff is cool, and the vibe is just easy and comfortable. If you're in San Clemente and craving something reliable, flavorful, and actually satisfying, this El Pollo Loco is a no-brainer. We keep coming back for a reason. Highly recommend. Now excuse me while I probably go back again tomorrow

The food quality here is horrible…read more Had the runs for 3 days cause of their chicken and sides. The health department should make a stop here to see how the food is being handled and stored. Ontop of paying those prices for fast food, I'm out .

The best halal chicken tenders around! They make their own sauce called Comeback sauce, one non…read morespicy and one spicy. Service is always pretty good here, a few spots to choose from to sit inside this food hall. I love their pudding as well!

Delicious hot chicken. This store is in the Antimall Lab. Lots of parking here. Ordered a…read morequarter chicken and it took 20 minutes but came out fresh and hot. Like burn your face hot, which is exactly how I like my fried chicken. The bread is buttery and crispy. Everything was delicious. Happy Yelping!

Unfortunately it wasn't how I remembered it. Nice people but chicken (original crispy) lacked…read moreanything close to being crispy. Skin soft with no taste. Sides (macaroni and cheese) was tossed after one forkful and corn didn't last much longer either. I guess you can't go back.

They didn't give us half the order we placed. Obviously i could've checked before leaving but we…read morejust learned abt the laguna niguel one being shut down and had a huge family waiting for food. Ridiculous

Food is good for the price as always. The issue is order completeness in drive through. Too many…read moretimes incorrect tortilla type of forgetting salsa or dressing. Finally had to call it out.

Worst quality, worst customer service when you point out the poor quality food. Don't know what to…read moresay, left a comment on their website n got no response. Apparently no one cares.

Jeffrey is the best chick fil a worker I've ever known!!! He knows my name and my order and takes…read morefriendliness and care to the next level!!!! He is leading the crew in the right direction!!! Thank you Jeffrey!!!

They take FOREVER to get you your food and half the time get the order wrong. I live nearby and…read morehave to order here, and holy cow, they literally get the order wrong every other time. I guess their management is non-existent because I have never seen a manager. They forget to put sauces a lot too, which stinks cause I'd rather just go to Canes, and they have made me go to Canes many times because of that. I'd recommend to go to the Laguna Niguel location, cause they actually know what they're doing.

I can see why this location has such low ratings. We…read morestopped here on the drive down to San Diego on Sunday around noon. The location is convenient right off the 5. The service is definitely sub par. We dined in, walked up to the counter and while there were several people working, behind the counter, not a single one acknowledged our existence. It took several minutes for a man to finally come up and take our order, and he look annoyed. Mind you, the place was empty when we arrived. No one at the drive thru, only 2 other people inside. Food was what you'd expect at a pollo loco. The service however needs a major overhaul at this location.

Needs to improve service. So many times the counter person seems disengaged and not listening. I…read moredon't know why I keep coming here to get my requests wrong more times than not. Also certain side, like small corn ($5.49) as an example, are way over priced for the size

Great location, high hopes, but missing the mark on execution…read more Living just down the street, we really wanted to love El Patio Café. As a rule, I want every local business in our community to thrive, which is why it pains me a bit to write a review that isn't a glowing five stars. Unfortunately, our recent lunch here left us wishing the execution matched the potential. Walking in, the welcome was a bit frosty; the staff wasn't particularly warm or eager to orient us through the menu. Once the food arrived, the kitchen choices left us scratching our heads. I ordered the mahi fish taco, which was inexplicably blanketed in shredded cheddar cheese--a culinary pairing that raises some serious eyebrows. We also tried two crunchy beef tacos, which lacked flavor and, at $6.50 a pop, felt significantly overpriced for what was delivered. The ambiance added to the overall confusion. Instead of leaning into a classic Mexican vibe, the soundtrack for our meal was reggae music. I love reggae, but it felt out of sync with the experience. We love having options right down the street, and there is a foundation here for a great neighborhood hangout. But right now, from the hospitality to the menu pairing and pricing, the execution just isn't quite there. We genuinely hope they can tighten up the details, because we'd love nothing more than to see them crush it.

I love this place. I used to come here often before the pandemic. Great then. Even better now. We…read morecelebrated my nephew's girlfriend! She just graduated college. Unbeknownst to me she and her family own the restaurant. Mind you I came here before she was even born. Omg. I'm old. The food is fresh and delicious. It's what I remember! The service is perfect like I'm at home serving family. The servers were attending to all tables quickly and efficiently! Never needed to ask for a thing. The place is so quaint and clean. The dining area is on the smaller side but we sat in the patio which is pretty big. Chips and salsa are delicious and the margaritas were amazing. Can't wait to go and celebrate their 90th year anniversary! If you've never gone here it's a must. Plenty of parking.

Fun time. Pizza Beer & Live music. Every once in a while I…read morecrave the Deep Dish Detroit Style Pizza at Gibroni's Pizza! Always satisfying. Even on a Friday Night, I got great service.

Had a birthday gathering, it was great! Nate went above and beyond to accommodate our table of 12…read more Pizza was great as always, but Nate made the party even better. Delivered drinks and food even when he didn't have to!! Thanks Nate!