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    El Pollo Loco

    2.0 (97 reviews)
    Closed 9:30 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Rosa C.

    If i could i give 0 stars, i would. I came up drive through at 9:50pm, drive tru is open, but they were already cleaf ning, when I came to the window they completely ignore us. Why do they have closing hours at 10pm when they dont respect that

    J H.

    I've been going to EPL for over 20 years and this pains me to write... it used to be sooo good here! Now...wow. The quality has taken a real nose dive, while prices increases... ordered a 10 pc, came with a side or rice, which use to be a signature item. Was very flavorful; now, it's crunchy and extremely bland; no seasoning at all! Tortillas stuck together and dry; avocado salsa used to be amazing but now, it's a hit/miss... either flavorful or green water... and their pico de gallo used to be so good... now, it's only crushed tomatoes... where's the onion, pepper and cilantro on the minimum...??? The chicken is not as flavorful either & the bowls are small. Lastly, the Cilantro Lime dressing has neither cilantro nor lime... such a bummer... $49 & not even enjoyed...

    Greg F.

    The original pollo bowl was marked as $5 but actual price is $5.59 (and no I did not get the combo). The cilantro was bad; it was all decayed and black. The rest of the meal was ok till I bit into the chicken and realized it was still pink inside. I often go to El Pollo loco when it's around me, but I think I will skip this one.

    Dining closes at 9pm and Drive thru at 10pm

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    9 months ago

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    Olivia R.

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    2 months ago

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    2 months ago

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    2 years ago

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    5 months ago

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    1 year ago

    El Pollo Loco location is awesome. Very clean, food comes out pretty quick, and the service from everyone is great.

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    1 year ago

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    11 months ago

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    2 years ago

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    1 year ago

    The drive thru line is always too long. I wanted to order on the app but the app doesn't work anymore

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    2 years ago

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    2 years ago

    Delivery is fast and the food is always hot when it gets here. We also love the salads.

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    2 years ago

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    3 years ago

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    4 years ago

    Good location, pretty fast service even during the lunch rush. El pollo loco is pretty much the same as any other one.

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    6 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    No heat in dining area, inside temperature feels like outside temp on a coo day . Strong cleaning smell.

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    Page 1 of 3

    El Pollo Loco Reviews in Other Languages

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    Review Highlights - El Pollo Loco

    I am especially fond of the green sauce, wich is sort of a watery guac and cilantro mix.

    Mentioned in 2 reviews

    Read more highlights

    Dizzy Bird - Mediterranean Salad

    Dizzy Bird

    4.7(485 reviews)
    8.0 mi
    $$

    Dizzy Bird is located inside the Mission Viejo Mall food court. It is one of the first places…read moreyou'll see in this food hall. We came on a Monday afternoon. The service could've been a little more friendly. The young guy working at the register didn't say much and didn't seem to really promote the menu, even after I told him it was my first time there. I was really excited to try the food here with my friend. I was in the mood for whole pieces of chicken and I'm so glad I chose the half chicken plate. The plate comes with two sides and there were a few options to choose from. I selected a side salad and roasted lemon garlic potatoes. I was trying to be a little more healthy. Otherwise, I probably would've chosen the french fries. The dressing on the salad was really good and all of the ingredients were fresh. I really liked the pickled red onions that came with the salad. The potatoes were alright. The plate also comes with a large soft pita. And the garlic sauce was just right with everything . The star of the show was the juicy and flavorful chicken.I enjoyed this lunch so much. I can't wait to come back!

    I love the spicy wrap for a nice reasonable healthy lunch! The garlic spread, the tasty rotisserie…read morechicken and jalapeño inside are fire. If I had it my way I would put more garlic spread. It is nicely priced around $12? Service is good. Unfortunately it does take a bit of time for your order when there's many guests ahead. Waited about 15-20 minutes which meant I needed to eat quickly back at my desk at my work office. Busy at the mall food court. Parking is not the greatest here but there is better parking in the garage past the food court straight ahead. I've gotten the salad before and wasn't a fan. It was definitely more costly and just didn't do it for me. Wrap for the win!

    Photos
    Dizzy Bird - Rotisserie Chicken

    Rotisserie Chicken

    Dizzy Bird - Cali Salad with chicken

    Cali Salad with chicken

    Dizzy Bird - Classic Bird

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    Classic Bird

    Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

    Popeyes Louisiana Kitchen

    1.7(129 reviews)
    7.5 mi

    There was a mixup in my order. I got spicy tenders instead of regular and they were very spicy. I…read morecontacted the manager Arturo and he said he would replace the already great value $6 box that contained 3 tenders, a biscuit and 2 sides. Unfortunately, I had a fall and couldn't return for a few days. When I brought the food home, my husband remarked how delicious the tenders were and I told him Arturo prepared a fresh batch. The red beans and rice are already my husband's favorite side, so he was a happy camper. I had noticed the poor reviews, but this was not what experienced.

    Every single time I've visited this restaurant, they have messed up my order or given me the wrong…read moreorder entirely. However, I tried giving it another shot because it had been a while. I placed an order via UberEats. They gave me 3 sides (which I didn't order anyway), and a biscuit, and forgot the chicken. How do you forget to put the chicken in the bag? You work at a chicken spot and It's the primary product you sell!! My purpose for ordering from Popeyes is for the chicken. This location is so incompetent, I don't understand how they are still in business. Not only do I not have chicken, but UberEats is refusing to give me a refund. So now I don't have my meal, and you're also stealing my money. Spoke to manager, Arturo. He said that he confirmed with Maria (the person who prepared the food), and she said she put the chicken in the bag. Clearly she is mistaken. My UberEats bag came sealed with a sticker, and I am the one who opened it so there's no way the delivery driver took it. This is not an UberEats issue, it is a restaurant issue and they are refusing to acknowledge it. Arturo was rude, spoke over me and interrupted me several times. He says he is unable to help me because I placed through 3rd party app, and the best he can do it give me two pieces of chicken if I drive there. He said "he is busy, has to work the drive-thru, doesn't have time to micromanage the orders being made or watch the cameras." At one point he said "I was going to help you, but now I'm not since you keep interrupting me". Extremely petty, rude and unprofessional. The sole purpose of me ordering online is because I don't drive. So now I don't have food, and I am out of $25. I suggest everyone avoid this location at all costs.

    Photos
    Popeyes Louisiana Kitchen
    Popeyes Louisiana Kitchen - Mashed Potatoes with Cajun Gravy. Really flavorful!

    Mashed Potatoes with Cajun Gravy. Really flavorful!

    Popeyes Louisiana Kitchen - Homestyle Mac & Cheese. It's a simple side dish that helps round out a meal.

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    Homestyle Mac & Cheese. It's a simple side dish that helps round out a meal.

    Chick-fil-A

    Chick-fil-A

    2.6(237 reviews)
    1.7 mi
    $

    I've been coming to this Chick-fil-A for years since I live nearby, and overall I've had plenty of…read moregood experiences here. The staff is usually friendly, service is quick, and the restaurant is generally well maintained. That said, there was a period where I received undercooked chicken on a couple of separate visits. To be fair, I haven't experienced that issue recently, but it definitely left an impression. As a parent, I now find myself pulling apart my kids' chicken before they eat it just to make sure everything is fully cooked. I continue to visit because the recent experiences have been much better, but food safety is something that sticks with you. I'm hoping those issues are firmly in the past because this location has otherwise been a reliable neighborhood spot for many years.

    I'm not sure if the management has changed at this location recently, but I'm honestly shocked by…read moreall the bad and subpar reviews. My husband and I were driving home from LA and thankfully it wasn't Sunday, because I had a mean hankering for Chick-fil-A. I mapped the closest one to the freeway on our route and landed on this location. Upon arrival in the parking lot we were both impressed by the ample parking spaces, despite it being around lunchtime. The woman at the register (red hair, I think her tag may have said she was the catering manager) was super friendly and funny. Once we placed our order and received our food (took less than 5 minutes), we chose a spot over on the astroturf because it was an incredibly beautiful day. There are two reasons I knocked a star off my review - the barstools at the outside tables on the turf are way too high, my legs nor my husband's weren't even able to fit under the table so we were perched awkwardly on the edge of these stools with our knees at table height. The second reason is that I didn't get one of the sauces I'd requested (and honestly I was too lazy to walk back inside to get it). Aside from that, our fries were hot and crispy, our sandwiches were freshly made and everything tasted great. It was a great lunch experience on a beautiful day, and we will definitely be back to this location again.

    Photos
    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Wingstop

    Wingstop

    3.4(159 reviews)
    1.1 mi
    $$

    This Wingstop location consistently delivers amazing service and great food. What really keeps me…read morecoming back are two of the guys who I believe are managers. I wish I remembered their names because they absolutely deserve recognition. They know me by name every time I come in and always make me feel welcome. It's rare to find that level of customer service these days, but they go above and beyond to make sure every visit is a great experience. If the manager sees this review, please let them know Emanuel says thank you they know exactly who they are! The food is always on point, but it's the people that make this location stand out. Keep up the great work!

    My eldest daughter and I were on our way out of the City of San Clemente after watching the…read moreChampionship Finals of the Select Medical Orange County Cup in June 2025. We found ourselves stopping by Wingstop located at Gateway Village Plaza. I love their Hot Honey Rub (HHR) flavor! So very addicting at every bite. This dry rub is a combination of honey, brown sugar, smoked paprika, garlic powder, onion powder, cayenne pepper, black pepper, salt, and ground mustard. Now you know why it is SO GOOD... sweet and spicy all in one! We walked in to order the wings. Ambiance was nice with colorful tables. Both restrooms are right in the same space as the dining area which I find odd. The gentleman who took our order was pleasant and accommodating. Thank you sir! I asked if they still have the 20 wings for $20. They sure did. One 20 for $20 please! I was allowed 3 different flavors, but I wanted all of them in HHR. I have tried their other flavors and nothing compares to their HHR. I am salivating as I'm typing right now LOL. Wait time was about 20+ minutes. They were super busy with walk-in and online orders so it was understandable. They did their best to get the orders out as quickly as possible. Thank you Wingstop! The wings were super hot and delicious. No compliants on the goods. However, I had 3 small gripes. Gripe #1... all 20 wings were placed in one tight box.... they could have separated 10 wings in one small box and another 10 wings in another small box. Gripe #2... there were too many drumettes and not enough wingettes (aka flats). I prefer more of the latter than the former. Gripe #3... some of the drumettes had open parts from the bone to the outside. I prefer my drumettes in fuller form. Hence, 4 stars! We will come back for more HHR wings the next time we're in San Clemente! Don't ever get rid of your HHR!! It's a flavor for life!!!

    Photos
    Wingstop
    Wingstop
    Wingstop

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    In-N-Out Burger

    In-N-Out Burger

    3.8(109 reviews)
    1.6 mi
    $

    We visited on a Sunday night on the way home from San Diego as it's conveniently located right off…read morethe 5 freeway. The food was great. I got the #1 with alterations (Double Double minus onions but with extra spread), fries, and soda. The fries at In-N-Out are usually hit or miss depending on the location, time, and whoever is working but today they were winners. I docked a star because of the condition of the dining area which was disgusting. Although busy, there were several open tables, all of which looked as though swine had been let loose...ketchup smears, pieces of lettuce, spilled drinks, wadded up dirty napkins...you get the idea. A reflection of the deterioration of common decency. We had to go ask for someone to clean a table. He wiped down a tabletop with a wet cloth then left. We got a bunch of napkins to dry the table and clean off the seats...nothing we could really do about the spilled food and condiments under the table other than watch where we put our feet. I've never experienced this before at any In-N-Out. Maybe it was bad timing but next time I'll keep driving north to the next city that has an In-N-Out (I guess that'd be San Juan Capistrano).

    I like the burger. Of course the fries are garbage regardless of what they try to sell you they…read moresuck balls they could have at least par fried them and do them French style but they're cold and shitty. I don't know service, stiff and saccharin sweet, but insincere typical teenagers in retail. Better than most but I think they have more supervision here than typical drive-thru joints. Ambiance - piss poor. Often you're turned off before you even get into the center there in because the line is out on the main drag despite the fact that they're supposed to do traffic control. This is something I've noticed up by The lax location where they actually do pretty good job for such a weird location in a very high traffic zone. This really fucked up traffic on pico. And they don't care because they're there to make money not pay people to help the community traffic situation. I got to be honest I don't like buying food here because of their conservative lean and actually supporting what's going on currently so that's that but that's choice the burgers are pretty good. Also just the burger is very affordable. Hard stop there. Go on off hours. You'll be happier. Who the heck wants to deal with that crap in your parking lot anymore I mean really?

    Photos
    In-N-Out Burger
    In-N-Out Burger
    In-N-Out Burger - In and Out

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    In and Out

    El Pollo Loco - mexican - Updated September 2026

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