We left our two elderly schnauzers at Andy's Animals aka Camp Canine. The facility wasn't as fancy…read moreas most places they have stayed, but Andy was very nice, and the girls really seemed to be well cared for and happy.

The guy really cares and does a great job!…read more 'nuf said.

Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

DO NOT BOARD YOUR PET HERE -- NEGLIGENT AND TRAUMATIZING EXPERIENCE…read more If you care even remotely about the wellbeing of your pet, do not leave them at this facility. We boarded our healthy, happy cat here for just four days, and what we got back was a traumatized animal who needed emergency medical care, he didn't even look or act like himself -- he was severely dehydrated, lethargic, not eating, not drinking, not going to the bathroom, major vomiting, and had glassy eyes. He was clearly not fed, given water, or cared for properly. Once we picked him up, alarm bells were going off and immediately I said to my partner "what's going on, what happened to him?!" And the moment we got home he was guzzling water from his water bowl, a clear sign of dehydration. We had to take him to the vet multiple times, where he received IV fluids, a steroid shot, GI meds, x-rays, and an ultrasound. The symptoms pointed to acute stress and neglect -- all developed during his short stay at this facility. When we confronted them, they clearly didn't want to hear our story. The level of "we don't care" was off the charts. The very first thing they said to us was "oh just give us the vet bill, we'll take care of it." Which raised concern - we never asked them for this. Then they said they'd try to find out info from whoever watched our cat those days, but they never followed up like they said they would. Instead, they cut us a check (which we didn't even ask for) -- just to get rid of us. No questions about what happened. No concern. No apology. Just a silent attempt to sweep this under the rug. Once they gave us a check I thought for sure the owner would reach out and ask us about our experience, but Wendy never did. One of the girls that worked there said she's not really involved in running her business (Wendy the owner lives out of state, btw). We trusted them with a member of our family, and what we got in return was negligence, evasiveness, and a massive vet bill (to be transparent, their check covered half, we spent over a thousand out of pocket b/c our cat had to go back multiple times - all worth it but wouldn't wish this on our worst enemy). This isn't just a bad review -- this is a WARNING. Do not risk your pet's health by boarding them here. Zero stars if I could.

Horrible customer service. Gross, dusty facility. Using products on my dog that broke them out…read morebadly.

I have not found another groomer that I like and trust as much as BB&B. We also board our poodle…read morehere maybe 2-3 times a year. I trust them and usually have no trouble booking a room. Last minute booking will limit your options, especially around holidays. The only complaint I have is that our poodle and his blanky were soaked in doggy pee when we picked him up once. He was in an indoor/outdoor run, and couldn't figure out how to use the doggy door. We usually have him bathed before pick-up (recommended), but were in a hurry to pick him up this particular time. The staff is happy to give updates if you are worried about your pup or have questions.

When I visited the first time, I asked to have a look at the kennel (or a comparable sized one) in…read morewhich Phoebe was going to be staying. For some reason (maybe she - the front desk receptionist - told me it was because they were being cleaned? I can't exactly remember.). I was not able to check them out. This second time, when picking up Phoebe, a new customer came in and someone - whom I supposed was the owner of BB&B - took her right back without question. It may not be their general operating procedure, as it is with many other boarding kennels; but, I was told that we would be sent a photo of her on her first five-day visit. In fact, they offered. That didn't happen. It's not something that I expect from a kennel; but, more and more kennels are sending daily updates via a photo or two showing pets playing or just having a good time. I think it's a great way to reassure pet owners that their pets are comfortable while owners are gone. On this second visit, I reminded them that they never provided me with a photo for the first visit; and, I was assured that it would happen this time. Again, it didn't happen. I left 12 Wuffes (hip/joint supplements) for six days with instructions that she was to receive two per day. (Even left two extra just in case we didn't get back as scheduled). Out of the twelve, 10 were returned. This means that they were given to Phoebe only one day. NOT ACCEPTABLE. I was trying to really like this place. With both a five-night and a six-night visit, boarding isn't cheap. And, I certainly don't mind paying for it, but, when it comes to my pets when I'm not able to be around them, it is comforting to know that they are in a safe, comfortable place where their health needs are being met by staff, especially when provided with meds and instructions. Just reviewed my online invoice to find that I WAS CHARGED $9.90 FOR PLAYTIME THAT I DID NOT REQUEST. I had earned free pool time. I figured, as did another reviewer of BB&B, that since most kennels allow dogs to be given socialization time, that this place would work that way as well, but, apparently that is NOT the policy here. I do a lot of traveling, but afraid I'll have to find a different kennel boarding option from here on out.

Sweet couple, great prices and amazing service. They…read moreclearly care about their profession and are engaged with not just the dogs but the dogs people as well. (Totally different than 'Sweatmart'. Highly recommend!

I'm not certain that they appreciated the needs of my Frenchie. After the visit, she had lots of…read moreshedding hair that should have been removed as part of the grooming process.

I've been taking my big baby here for a few months. She's got some anxiety and can be apprehensive…read moreof other dogs, but they have been absolutely wonderful working with her. They give me an honest update each time I pick her up, and the photos they post everyday are not only adorable, but give me peace of mind being able to see how she's doing in the moment. I never thought daycare or boarding would be an option for my girl, I'm so happy to have found a place like Circle Star. I recommend them to everyone I know!

This is an amazing place to take your dog, as my dog is my kid and I don't trust just anyone to…read moretake care of my dog. 5 star's all the way.

I was going to let my experience go but since the Clinic decided to send us a certified letter in…read morethe mail stating they will no longer see my dog (even though we didn't plan to come back and they had to have known that as we collected our records) My 5 year old German Shepherd had a large bump that came and went, hair lost and grown back, scabbed then healed for almost 2 years. The first year we were in Austin and saw the vet many times, and sent emails with photos many times in between, Dr. Erlandson had those records. It was well recorded I believed it was a Mast Cell Tumor. We are extremely diligent in our pets health, having lost a dog of unknown reasons that same year this started we were even more diligent. When we moved back to Tyler this clinic was highly suggested. I brought her in February 2024, starting then at South Tyler Animal Clinic in her notes its noted I believed it was Mast Cell Tumor (on top of the year befores records from Austin) I asked to have her cut open to test or check for foreign objects, I was consistently told that wasn't needed. Our dog was brought in multiple times, all of course an added expense and no resolve. End of January 2025 the mass was angrier than ever and not going away, they aspirated the mass and guess what it was Mast Cell Tumor! No apologies or any sign of sympathy for the fact it's what I said all along. Luckily it came back the lowest grade but that's not the point. There is still a possibility of it coming back or having spread without us knowing yet. Obviously our main concern is my dogs health and the fact Cancer was festering in her body for almost 2 years. The cost of repeated vet visits is also a major one. We then paid for an extremely expensive surgery, they of course upselled a teeth cleaning, we agreed, she calls and says they didn't have time to complete that during surgery and the bill miraculously came out to be just about the same. I have not been rude to the staff or Vet, I have not threatened a bad review or reporting the negligence to Vet board, we even didn't complain about the surgery bill. The only complaint I made was for one of the final checkup cost as she had been in for the same undiagnosed problem many times, and that's when they finally diagnosed her, they took about $80 off that visit. The vet didn't even call and checkup on my dog at any point after surgery which is unusual as in the past vets have called to checkup on minor visits. I do not want to speak ill of the clinic as a whole because others like it here, I found techs to be amazing with my skiddish dog, also I have no idea how much control each vet has. I would not suggest Dr. Megan Erlandson, maybe there is a reason she has one of the few other negative reviews at this Clinic regarding diagnosis and bed side manner, she is a younger vet who hopefully can learn from this.

We love this place! They treat our baby like a king. Super friendly and knowledgeable staff. This…read moreclinic provides global care to our sweet elder yorkie, from grooming to all means of health care. We are never disappointed with their service. Pro tip: Walter at the front desk is an exceptional employee.

Chris and her team at Treasured Critters are awesome! I have two dogs, Aasa (German Shepherd) and…read morePeanut (Chihuahua). I use Treasured Critters when I travel for work and vacation. I'm much more comfortable with my fur babies being in their own home where they are comfortable when I leave. I feel it's much less stress for them. And they love Chris! She's reliable and conscientious. I get updates on my dogs when I'm away which makes me feel more comfortable. Highly recommended!

Chris is a phenomenal sitter! She goes above and beyond and makes pet parents feel absolutely…read morecomfortable leaving their babies in her care. We even have a very shy dog who takes a while to warm up. Chris made three separate trips to meet her because she was so skittish. On the third trip our Mollie was literally eating out of her hand. She truly has a magical way with animals.

Dr. Jones has/is our family doc. He has cared for Panda, Sprite, Maggie, and Chevy. Jack is our…read moredaughter's family dog, and we have just added our second set of schnauzer litter mates, Sadie and Lucy. We love Green Acres Animal Clinic. And his receptionist, Joyce, is a fabulous diva. The rest of the staff is great as well.

I took my 12 week old miniature schnauzer here for her second round of shots and her first groom…read more They both did a wonderful job. Occasionally pets will have reactions to their shots, so the vet goes above and beyond to keep her a few hours after the shots to ensure she will be fine which I thought was really caring and special as no other vet I have used has done this. The vets wife is the receptionist and was so sweet and helpful with everything, keeping me in the know on how everything was going to work and even called with updates on my puppy. The groom was also really good and very affordable. For her first groom which was probably a bit more difficult than most, she did an excellent job! This will be where I go for everything from this point forward, love that you get it all here!!!!

I'm writing another review because it's been many months since my first review. I want to say that…read moremy dog still loves going here and still loves Shannon and Jerry. I'll tell my dog we're going to see friends, and he will run to the car. When we turn down their street, he gets excited. When I open the car door, he runs to them! No looking back at me! And they are truly kind people and will love and care for your dog as you would. They are a blessing and I'm so happy to know them!

Hands down the best place we've found for our pups to be given the best care! Our pups (Pit Mix &…read moreWhippet Mix) do best when staying in the same kennel - here at Bark and Stay Lodge they have plenty of room for our big boys to share a space. You can tell Shannon truly loves animals and has put a lot of love and hard work into the lodge. There is a great outdoor space and toys for entertainment + VERY CLEAN! I highly recommend reaching out to Shannon/Jerry for your pup stay needs.