The whole staff was wonderful, but I worked with Janessa specifically and she was incredible! She…read morelistened to what I wanted and pulled every dress I asked for, which was quite a few. The dress I was convinced wouldn't be my dress, they didn't have my size that would fit properly so she grabbed a very close alternative and it was my dream dress! It was nothing like I initially thought I wanted, but it was perfect and better than I could've imagined. And it fit me perfectly! Janessa did an incredible job helping me find my wedding dress. Also, when I said yes and we were taking my measurements to order it, my sizing was not matching up with the manufacturer's and her and Courtney were both trying to figure it out and they told me I could buy it off the rack since we knew it fit me well. I was so excited and could not have had a better experience. Janessa is amazing and so sweet. I could not recommend shopping at New Beginnings for your dress more, it was a dream!

My daughter found her wedding dress here after searching at several different stores for a dress…read more They had a decent amount of dresses to try on but I would say the majority of the dresses are mid to high end (at least for our budget 1500 and up). The place was very clean and minimalistic and modern feeling. I loved the vibe. The ladies working were very sweet and helpful. Very welcoming and very helpful on all levels. We did find her dress on the clearance rack which was fantastic. The reason I took a star off is that the dress was too big on her but the gal helping made it seem like it would be a fairly easy alteration to size it down. We purchased the dress (even though on the clearance rack, still 1200.00) and took it to our alterations lady. After conferring with the alterations lady, who we have used for years and knows her stuff, we learned it is not an easy fix and what my daughter was told could be done, is nearly impossible . At any rate, the alterations that can be done will ensure that the dress is perfect for the wedding date. Just know that some alterations cannot be done and that ones that can be done are expensive. You might want to check with whoever is doing your alterations, if you have to get them done, to see what you want done, entails and what the cost is. Even though you may love the dress, it might be better to keep looking unless you have an endless budget. Overall, we are pleased with the shop and definitely recommend, just keep the above comments in mind.

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

The moment you walk in the door you can tell this place is different. You are treated special and…read morewith care. You don't have to be a size 2 to find a dress or gown. You and your friends can come in together and try on dresses, and you are not limited to 30 min with or without an appointment. ( Not like some bridal shops) Walk ins are truly welcome. It is best to have an appointment for a wedding party to come in for wedding shopping. The atmosphere and the decor is beautiful. They even have little girl dresses. A fun place to shop for the dress you need.

The staff is always friendly and helpful. Great selection of wedding dresses and special occasion…read moredresses. Bargain prices on everything!

Jennifer and her team at Enchanted Bridal were amazing! From the very beginning she was very…read moreprofessional and not pushy whatsoever. The selection at this store is absolutely incredible. I went to two other bridal stores and Jennifer's selection and pricing blew them all out of the water! I found the dress that I loved but was looking for a different color. Jennifer was able to order my dress in the color I wanted and had it to me within a week. This was all during Covid which made things very challenging. A few weeks before the wedding we found out we would be having an outdoor wedding due to the Governor's restrictions. An outdoor wedding in December in Washington....who would've thought! Anyway, I went back to Jennifer and she was able to find me a shawl that would help as it was a sleeveless dress. This truly was a one stop shop if need be. I found my hair accessories, my daughters shoes and another dress for my daughter as well. Jennifer the whole time was very reassuring, and everything turned out just perfect! Thank you again Jennifer and Enchanted Bridal for everything! I will be a forever customer and will definitely recommend to anyone! Jina Harris

Do not ever go here!!! My dress came in 2 weeks late! The suits were coming apart on wedding day…read moreand she didn't give the color we choose

We are so happy with our costumes! My wife and I Just played Santa and Mrs. Claus at the Sensory…read moreTool House in Lacey. Working with Denise, owner of Creative Costumes, was fun and we learned a lot. She is an expert in costumes and formal wear. And she completely understood and appreciated the special needs of the children and families at our event. Her inventory is enormous, high quality, and fairly priced. Thank you Denise. Oh, texting is a good way to reach her.

I attempted to use this business for a costume event my son had. First, I made several attempts to…read morereach the business only to be left with voicemail and unreturned calls. When i finally reached the 'lady' owner, she was beyond rude and argumentative, over the phone no less? She refused to send pics or be at all accommodating, in fact, it seemed like I was working to get her business. Not at all the place to go if you are looking to have a 'kind' or 'decent' experience.

Me and my sister came in today and we met Leah. She is so lovely. When I came in I was nervous bc…read moreI am a newbie to waist trainers. Leah definitely gave me all the information I needed to know. She has a great personality and I appreciate her help in guiding me through everything and I'm so excited to have a new waist trainer and start the journey.

AMAZING CUSTOMER SERVICE I normally don't even write…read morereviews however in this instance I felt i needed to. Unlike at most boutiques, I didn't feel rushed or like I was being pressured into buying anything. She was so very sweet and kind and really helped me understand what waist trainers were seeing that I really didn't have much knowledge on them. I felt very at ease while talking to her and she had no problem answering my millions of questions. I would day that this is one of lakewood best kept secrets. If you don't believe me I would highly recommend coming in and having a look for yourself‼‼

Love this store!! Unique and different items to choose from!…read moreThe gals that work there are amazing! You won't be disappointed!! I

This boutique is truly a gem! With an inspiring selection of clothing and housewares, it offers…read moreendless possibilities. It's our favorite destination every time we visit the harbor!

Fantastic atmosphere and customer service.! is always a pleasure to work with Glenna and her staff.read more

Can't say enough about this store. First, when you walk through, you're greeted by the most…read moregracious lady who runs a very organized shop. In fact, all the clothing is sorted by color! Amazing selection of period jewelry, hats and SHOES! Prices are very reasonable. If you can't find it here, it doesn't exist. Think 50's, 60's, and mod 70's. Glenna was instrumental in helping us find the perfect earrings and necklace combos for two dresses. Come to Tacoma! This site is on an amazing antique row. Come for a look but it's worth awhile of your time