This dealership is completely unreliable and does not honor their word, especially working with…read moreAndrew Centeno. They clearly agreed to sell me 2 cars 2026 Honda CR-V for $36,500, and I made my plans based on that commitment. After making me wait for days, they suddenly changed the price, charged me extra $500 , blaming other dealerships. This is not how honest businesses operate. If you can't honor your own quoted price, don't make promises to customers in the first place. I turned down other offers because I trusted them -- that was a mistake. Their communication is inconsistent, their pricing is misleading, and their behavior is unprofessional. Save yourself the time and frustration. Go to a dealership that actually respects its customers and stands behind what it If you value your time and money, do not rely on what the dealership and Andrew Centeno tell you unless everything is guaranteed and in writing.

Not only was my car shopping and purchasing experience perfect in late 2024, the continued customer…read moreservice and care is top of the line here. Great job Amanda in the Service department, excellent attitude and customer service.

Carlos is my car guy , I've bought several cars from him in the past 10+ years , they have always…read moretreated me with respect, my last purchase, had an issue come up with the motor , after 3 months , and they replaced the motor, I hadn't had an issue since... Give Carlos a call he will get you going.....

Lmao where do I start worst place ever got my car 2 years ago and always had problems since the day…read moreI got it these mfs lie about everything seems like Austin is the only one here and he's absolutely the worst sales man ever

I contacted and visited several car dealers in the area, and I ended up buying my new car here…read more They were able to find the specific configuration that I was looking for, for the price that I wanted. Everyone at the dealer was great. Andres is a great seller and Derek in finance is also very nice to work with. I definitely recommend this business.

Fraudulent Listing! Terrible treatment!!…read more I went over to Milton Martin Toyota yesterday to look at a 2025 Tundra Limited. The internet listing, seller stock sheet and window sticker all had this truck advertised/shown with 5,013 miles. After test driving the truck and advising my interest in buying the truck the sells person and sells manager reviewed my trade in and agreed to 4,000$ for my trade in. It was only after this that I informed the sells team that the truck in actuality had 8,039 miles on it. I also showed them a truck at a different dealership, same year and trim level, with roughly 4,000 miles less and the price was roughly 3,000$ less as well. I asked my sells person to please confirm you have the truck price correct. To which the sells person I was working with did go and inform the sells manager. After returning they had lowered to overall cost of the truck to better support the actual miles and market value. However, they also reduced my trade by 1,500$. When I asked why my trade was reduced, they presented me with a Kelley Blue Book value sheet and said that is what they estimate it to be. My immediate reaction was, you knew this before when you agreed to pay me 4,000$ for it. So, what happened was I called them out on their error and then I paid the price for it. They wanted to make up the lower price due to their error by reducing my trade in value that we had already agreed on. This is a poor representation of how to do business. I would highly recommend buyers look closely at the paperwork they are providing and understand there are other trucks, cars, suvs, etc out there and you can walk. Just as I did. I took my car and went down the road and purchased the white Tundra that was properly priced and got an agreed to price for my car.

Lack of communication...title screw ups. After six weeks, my state tag office still had not…read morereceived the paper work and my temp tag runs out the next day. I called Hardy Chevrolet and asked for Title person...asked her where the paperwork was and she replied that they had a new third party firm doing title work...I asked her to find out where the paperwork was...she called back and said that they did not process it because a necessary form wasn't signed and a copy of the registration of the trade wasn't provided (and why did't the dealer provide them ?)...neither the dealer nor their title agent contacted me..I had to ask them after six weeks...Oh..and they could not issue me another temporary tag until this was straightened...so, I have not been able to register the car that I have had for six weeks and will have no valid tag tomorrow....

We own an auto repair shop in Prattville. We purchased a part from Hardy Chev on March 26,2026 that…read moreis currently on back order from GM. The part came in broke. Hardy Chev response is to bad. The man we spoke to says that GM corporate only gives 10 days to do a return. However one of my local dealerships tells me that gm gives 90 days. I am trying to figure out how to get my $300 back. I will be calling GM headquarters.

What a horrible experience in the service department. Had a 9:30 appointment and did not start…read moreworking on car till 10:45. Spoke to service tech and was told appointments are to speak to service advisor not actual start work. Never told me that until I saw the car in the lot. What a waste of time.

I just bought my first all-electric car, an Ariya, First I wanted to get the car exactly the way I…read morewanted it, and second. I had a huge learning curve on learning to operate my new car. The dealership and the manager Gaiter got me the new tires for the used vehicle and replaced the too dark tinting for me. While they took care of my needs the dealership loaned me a car. The entire sales staff was friendly and helpful. Raine, Cody, Timmothy, and especially Nick all bent over backwards to help me get comfortable and competent in mastering the nuances of operating the Ariya. Evan the Jim Shorkey Cadillacs Dealership and salesman, Antanas, were super helpful in educating me on and guiding me through my first supercharger experience. Nick and everyone at Shorkey, thanks for making me comfortable with my new car.

Great experience with this Hyundai dealer! Sales, finance and service dept are spot on. Ask for…read moreJosh Ayub in sales. My first Hyundai vehicle, and I could not be more pleased with my new Tucson Hybrid. Chance C

There's an old adage, "The true test of a persons character…read moreisn't when things go well, it's when they don't go well!" Saw a 2024 Rockwood Green Calligraphy they had. Since I wasn't price sensitive, traded out & the deal was done which included "2" 7 year ceramic coatings. It was when Katie Silva told me I could pick up my car in 2 hours, did things go down hill. 7 year coatings take at least 3-4 days when done correctly. "Oh no, we have a machine" she said. Bull crap, an outright lie! Deliver the car to me? Nope. You came to my house eagar to pick up the title, but, sorry not going to deliver the car to you, 15 minutes away! So, the moral to the story is, Once, shame on you! Twice, shame on me! CAUTION if you're dealing with Katie Silva!

Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

January 23, 2026 This Dealership both By Bonnie and Caleb…read moreare both very dishonest and not trustworthy was told by both during closing that I would receive a temp tag the day that the truck was purchase and that I Would receive my Permeant tag thru the mail which that never happen, so I surrender my SC plate which I could of transfer and I had to pay additional expense out of my pocket for being misled . There one thing that I hate is people being dishonest and don't admit to their mistake. So, Buyer Please Beware!

DO NOT GO HERE. Bought a used car and they told me they had put new tires on it. About a week later…read morethe front tire flew off because they did not tighten the lug nuts on it. Cost me about $4,500 in damages and they told me to kick rocks instead of compensating/helping in the slightest.

DO NOT I REPEAT DO NOT FALL FOR IT…read more This is the most wretched and awful place to go to for a vehicle, they over charge immensely and sell/provide vehicles that have recalls. I purchased a 2015 Kia Optima in the Pearl White color. Mind you I've only had this vehicle for two weeks and come to find out this vehicle HAD A BLOWN OUT ENGINE I took the vehicle to a trusted mechanic and they verified that the engine was blown out. They supposedly issued out the $1300 refund on the 1st of February and I still have not received it. Will definitely not be referring anyone to this lot and highly revise anyone to absolutely positively stay away from this car lot. They do not care about you or the vehicle they sell to you, they only care about your currency.

If I could give them negative stars I would. The people who work there are nice, but don't fall for…read moreit. The vehicle will be great for the first 30 days. Anytime you need customer service though, expect them not care! They don't care to even attempt to help you out, and I'm not talking about payments either. I make my payments on time every time. I would rather be carless than get one with this dealership.

I was advised that the timeframe for updates regarding my vehicle repair would be 5-7 business…read moredays. I have waited beyond that timeframe and have still not received any clear communication regarding when the parts will arrive or when my vehicle will be ready. Despite my efforts to follow up, I have not been given a direct answer--only vague responses and, at times, an unprofessional attitude that makes it seem as though I am at fault for needing service so soon after purchasing the vehicle. This is unacceptable, especially considering the issue arose immediately after purchase. As a customer, I expect timely updates, transparency, and professionalism. The lack of communication and dismissive responses have made this situation unnecessarily stressful and have left me without reliable transportation.

Horrible. Would never purchase a car from these people. Your down payment is basically what the car…read moreis worth. Then they set payments so high just hoping you don't pay so they can come pick up the car and sell it to another sucker. I would rather walk then purchase anything from these people.