I will 100% recommend Cresco rentals and the staff at this facility. Knowledgeable, friendly you can literally walk in there and have no idea and they will fill in the blanks. It's a good crew start to finish. Kristen is an exceptional manager read more

I had a Clogged Main Sewer Line and I needed a Sewer Rooting Machine!!! This is where Cresco comes in!!! I gave them a Call and asked if they had a Machine with a 75 foot cable? I Spoke to Cory their Front Counter Rental Technician!!! He advised me of all the Rental Options and Fees They had an Appropriate Sewer Machine so I reserved one!!!! I picked it up at the Rental Yard and roiled home with it!!! I cleaned my Sewer Line with the Machine and returned it a hour later!!! For a Discounted Price Rate !!!! Thanks Cory Great Customer Service!!! This is a Baller On A Budget Approved Approved Establishment!!!!!!! read more

Although I haven't actually physically rented anything from this location, I just had a great customer service experience from the guy who answered the phone. From seeing there star rating, I was expecting to be put on hold forever, because my experience is that if people have bad experience with say someone in the warehouse, or some other part of the company it can permeate throughout the entire company. Not so here, they was super informative. Found the closet location that had in-stock the equipment Im looking for. He made the reservation for me and so a very easy pleasant experience. I will be reviewing their Lafayette location tomorrow. Hoping the experience there is as good as this one has been. read more

These guys are amazing! I deal with many businesses throughout the year and experience all kinds of customer service. Kristen in particular understands the urgency of their customers. I needed to take off a large amount of tile and carpet and had no time to find a vendor so I decided to do it on my own. I called her and she had the machines delivered to me same day. I had a couple of hiccups and she was there to get me through them. The driver was very friendly too. I called for more Blades and again, I was taken care of in 5 minutes. I was also credited for the hiccups. Fast, reliable, great attitude, I can't thank them enough. Go team Cresco!!!! read more

This place is very unprofessional from front desk to the people working I was told about a delivery for same date while been at the office after paying and leaving they call me saying they won't be able to deliver today so I reschedule from next day 8 am and they don't care about your drop of time all they value and care about is taking your money for the rentals should of just stick with united rentals read more

This is the most unorganized yard with employees that don't care if you get your equipment on time or not I set up a delivery of two machines after going through credit card app having everything set for Monday delivery at 7:00 sharpe 7:00 rolled around no machines no call from yard I call them only to find out they have no idea when the equipment is to show up I called back to talk to manager and they just left me on hold and never came back to phone I called back a couple more times same thing was put on hold and no one ever came back to the phone Horrible rental yard incompetent read more

To start off, everyone that works here is super helpful and nice except for one guy. There's a guy in there who is more arrogant than he is fat and he is super fat folks. He treats everyone like they're stupid even though his manager or who ever the grey haired dude is with the knife on his belt has to come out of his office to show customers items that the fat man said were not carried by the store. If you ask a question about anything the fat man gets visibly anoid and will talk to you in a condescending manner. If we deal with him it is always a mystery and a problem to get things. If we deal with anyone else it works out every time. Shame on you fatty McFatterson! Shapoopi! read more

I decided to rent one of there heavy equipment I will never use this rental agency again they are absolute liars they told me one price when I rented the equipment and then they charged me a certain amount they take a massive deposit which is fine and they say they will return this much back once returned but they don't stick to there word and don't return the correct amount I would highly recommend avoiding this location and its staff. read more

This place is ok if you don't mind waiting forever to rent some equipment employees here are always on the phones never can attend walk in customers with urgency read more

Nice place to rent a piece of equipment. Ordered a boom lift. Was delivered the day I asked for. The driver was super courteous. Walked me through the operation of the lift. All in all great experience. The pick up was not until 2 days later than I was done. But that didn't bother me. I ended up using it to trim a tree in my neighbors yard the next day and that didn't cost me anything. And my neighbor was fired up. read more