Had a leak in a small building/shed I needed to dry out. Called them about a dehumidifier and they had availability. Came in, the dehumidifier was ready to go. Clean, setup all set. Rental agreement was a breeze. Brought it back, used it and it saved the sheetrock and building. Brought it back and everyone was friendly and helpful. Well done all-around. Thank you! read more

Never been a customer, but had a sub-optimal interaction when they were located in the Dog Patch. Parked near their business and when I returned, there were two large gauges in the driver side of my car. Looked like a fork lift had run into it. I looked up and saw they had surveillance cameras. I went inside and asked if they could help me to look at the video to see what happened. They refused; stating the cameras weren't pointing in the right direction -- they were and they they didn't allow me to see the video to confirm. read more

Great place, nice people, great hours, Equipment clean and in good shape. Would highly recommend

Cresco is just an amazing partner to count with. I had a huge problem with the lift I rented for a job over the weekend and we need window graphics install it by Monday for our client Nissan -SF. I walked in Monday 6:45 am. My lucky day start, Lucio guide me the right way and which machine to use PLUSSS delivered the same day... Now My Nightmare is over and my client is happy... Thank you so much Lucio for your support.. read more

Cresco Equipment Rentals - This what I mean 5 stars company.. Thank you Lucio for all your support... - Machine & Tool Rental Near Me - San Francisco, California

Best Service ever ! Always come through in a pinch. Very understanding. And just all-around nice dudes to deal with.

Got a 50' snake for plugged toilet. Worked great! Cheaper than a plumber. Fast processing. Helpful loading. Plenty of parking.

Closed on weekends!?! How can blue collar people who work 9 to 5 Monday through Friday use this company? I have a regular job, but I need to do improvements on my home and yard on the weekends. read more

You need to rent some equipment to build? fix? demolish? dig? carry? lift? paint?... go to the life savers at Cresco! They've probably got it, and at a very fair rate. An equipment-savvy neighbor recommended them and I am glad he did. Very friendly and helpful. You may not be an equipment head but don't worry they will take care of you. Not open on the weekend BUT if you need something for one day on a Saturday you can pick it up Friday and return it Monday - just one day charge. The honor system lives at Cresco! Excellent! Equipment is in very good condition. Cresco will always be my go-to when the project gets beyond my toolbox! read more

Do I have a complete lack of functional skills, or do I provide ongoing opportunities to experience outstanding customer service? Some people try to explain my utter dearth of practical aptitude by saying I'm "book smart" ... but whatever! As long as guys (literally) like Rich and da boyz at Cresco are around, I get the chance to be served up. Today's encounter cinched Cresco's 5 stars for me: After a preliminary online investigation of rental options for a power washer, I came across Cresco and exchanged some emails with an account rep there. Every question and option for this complex transaction was met by a prompt and value-added response. When the time came to seal the deal, I drove my sporty sedan into the warehouse, thinking (in my time/space challenged capacity) that putting aforesaid power washer in my trunk would not be an issue. The guys who do actual work during the day disagreed. They gratuitously rolled with my pleas to try using my trunk but were pretty sure it was a no-brainer (or I was). Then Rich stepped up. I mean REALLY stepped up. He offered to drive it over to my place about a mile away. He memorized my address and arrived about 5 minutes after me. He squatted and lifted the power wash beast up our daunting Victorian stairway. He interjected "no problem" every time I thanked him (without neglecting the fact that this complementary home delivery and equipment-lugging is not standard operating procedure). He even threw out the term "honey" at the end and I was the furthest thing from offended. I don't even know if the power washer WORKS. But I'm in for 5 stars! read more

The guys here are absolutely fantastic!! I was in need of a solution to help me paint the exterior of my house (two stories, on a hill, and a one man project). So, I called and asked for suggestions: scissor lift, scaffold, aerial lift... Well, the Manager, Don Garrigan, bent over backwards to ensure I had something to help me reach 20+ feet up and able to work on my own. The scissor/aerial lift wouldn't work because my house is on hill. They even sent out a tech, Terry, to ensure it wouldn't work because they wanted to exhaust all options before saying "no go". Needless to say, these guys here operate with old-school customer service that had me dismayed in a positively good way. Although I had to resort to the good old ladder and an extra 3 days of work, I would recommend Cresco and the crew managed by Don to anyone! I'm sold and will go back the first instant I need rental equipment and/or advice. read more

I am BEYOND happy with the FANTASTIC customer service I rec'd from Cresco Equipment Rentals. I spoke to a wonderful gentleman by the name of JP and he went above and beyond the call of duty. I will tell ALLLLLLL of my friends and family about this wonderful business. Thank you sooooooo much Cresco for hiring the BEST of the BEST!! =) Shari L. Morgan read more

This place is a joke. After spending nearly an hour on the phone just to reserve a forklift, they never called back to confirm my reservation. Finally got the forklift, pick-up and drop of guy was great but the office quoted me at $300 then charged over $500 for a 1 day forklift rental. Going to Globe Forklift next time. Way better experience with them. read more

I take pride in doing things myself - so when it came time to redoing the backyard and grinding 640 sq. ft of concrete - I went to Cresco to help me get the job done! The manager Don - is an awesome guy. A great listener when you describe your project and very helpful with putting the right tool in your hand for the job. Then you meet with Joel, Jojo or Ken - a super knowledgeable staff that will train you on how to use the equipment properly (so you come back with your 2 hands and 10 fingers!). Great staff, great prices and great selection - stop here first for your projects! read more

The crew here went the extra mile to ensure I was spec'd out properly for the lift I needed. Customer service is excellent. Not sure about the cost as I didn't shop them around, but all I can say is they were helpful, knowledgeable, and I would go back and rent there again. read more

Rented a truck to clear out my Dad's apartment and they couldn't have been more helpful & efficient. It's been a stressful time and they made everything easy and friendly. Will definitely be using them again; highly recommended. read more

I ordered a scissor lift to be delivered to my job in San Francisco The first day we had it we charged it and there was a dispute if we charged it correctly so we left it to charged for the next day. We used it lift after a few minuets it lost charge. I was the weekend I called the 800 number to notify about the problem and they said since I am not a charge customer they could not help me and referred me to the mechanic. The mechanic offered to resend one and charge me delivery fee again. This delayed my project they did not offer me any discounts. read more

I placed a reservation 2 months in advance for two 80' knuckle lifts, a 40' knuckle, and a 33' scissor. The scissor was 7 hrs late, no 80', no 40'. Had to go to United who handled business. WEAK! read more

very helpful and fair. turned a bad situation into a good one. thanks. will rent from them again for sure.

Very grateful to all at Cresco for helping me save my flooded camper with a rented dehumidifier :) Everyone was really helpful and professional; especially when I locked my keys in my car in the middle of the warehouse! Thanks for coming to my rescue! Cheers and Happy Holidays! read more