Cloud 9 is receiving a 1 star not because of the quality of their work, but because of customer…read moreservice and price gouging. Not having an appointment for 9/16 I joined the waitlist for an express interior detailing. Online their website lists the price for such service at 100$ (plus is your car is trashed) for a coupe/sedan. Chris, their detailer, was nice enough to fit me in. He did ok work, (did break my trunk latch button) and then sent it through their tunnel wash before leaving for his lunch break. However, when I went to pay for the service, I was hit with a 135$ bill. The less than friendly cashier woman told me I had to take it up with Chris, even though he would be gone for the next hour, and refused to call him. I showed her the price for a coupe online, and her statement was, well maybe he wanted to charge me extra for something and didn't write it down. She invited me to take a seat and wait an hour. Will update this the end result. Either I'm refunded to the original 100$ price and the stars go up to 2 (the front desk woman is the sole reason for this) or I'm left with a 135$ and two hours of my life gone. 1 star. UPDATE: stars went up to 2 because Chris came back from lunch, apologized that he accidentally ticketed the Small SUV price, and knocked an extra 10% off. Cashier woman couldn't even look me in the eye, zero apology from her.

Car wash was only at a C quality, due to residual dirt. The most rude female cashier any of us have…read moreever experienced in this state rates an F. She is surly, rolls her eyes, and because my cousin mentioned he expected a friendly, more positive conduct by this wholly angry cashier, she actually banished him from the premises and refused to complete his payment process. A bunch of us unhappy customers have been wondering about the owner's management perspective. Why doesn't he act to improve things? Why does he tolerate the consistent outrageous nastiness of the cashier? She and the cleaning process issues are causing people to run away to Crew and other area competitors. Think of the massive improvement in revenues the owner could experience by addressing these two critical problems!

My black Mazda was absolutely coated in limestone dust and slurry from a trip on Filmore Cty gravel…read moreroads. I hosed it down twice and nothing came off. It was such a huge mess. The team at Mint performed a miracle in a short time, and my family and friends are shocked. I am thrilled! It looks as good as when it was brand new. Mint is now our go to for all our vehicles.

I requested an internal detailing of my 2025 Tacoma and it turned out amazing. Will definitely be…read moregoing back to these guys.

Today, I got my car washed at the Eden Prairie car wash. Very long lines which ended with 3 lanes…read moreconverging into the wash. The manager knocked on my closed window indicating I needed to move over to the left. First rule. There are certain things you do not touch unless you are given permission. A person''s car is one of them. Secondly your lack of planning, engineering and direction does not constitute an emergency for me. I looked at the manager and then looked forward with a blunt flat affect which is deserving of the chaos outside my car that was happening . A suggestion would be to place an employee in the middle of the lane after the gates to direct which car is next in line This might help solve the problem. It is a cluster of chaos after the gates. and that would indicate a defect in your system. I hope you get it fixed. Thanks Erich Levinson

Love supporting this local business! They're consistent, friendly, and always deliver an amazing…read morewash. It feels good leaving with a sparkling car and knowing you're supporting people who take pride in their work.

I've heard that this place has a reputation of being called "Robbers and Thieves". I laughed. I…read moreshouldn't have laughed. I had 2 symptoms: a scraping noise and a "maint req" light. I was called and told that I needed new brake pads and rotors. I assumed that this recommendation was for the scraping noise or the maintenance light since I didn't ask for anything to be done with the brakes. Bad assumption. They took it upon themselves to take advantage of the opportunity and to sell me services I didn't ask for. Then they took it even farther and told me I needed new calipers (for the brake pads and rotors I didn't ask for)...oh, and by the way, everything was torn apart so i couldn't take it elsewhere at this point. The total bill was over $2000. oh, and the scraping noise? they finally told me afterwards that it was a heat shield scraping against something -- easily fixed and had nothing to do with the brakes. And the maint light? it just due for an oil change. That could have been resolved with $99 but they tried to sell me another $1400 of services to replace an ABS wiring harnness and noted there was an error code for that. i finally recognized the pattern and declined this make-believe nonsense. I have elected to take the vehicle elsewhere for the oil change service. Who knows what other mysterious ailments they discover opening the hood!!!

I came here to top off my rental car's gas tank before returning it. I was in the area for lunch…read moreand stopped by after I fuelled myself up. This BP seems to be a part of Bobby and Steve's Auto World. You can get your car fixed, tires changed, gas pumped, and munchies satisfied all at one convenient location. It's across from a shopping plaza with a Target. If I were getting my car fixed, I'd be fine shopping across the street for hours. BP pumps are friendly towards Canadian credit cards. Normally, I insert mine and it prompts for a ZIP code. Ugh! This pump did not. I was related! I paid at the pump and all went well. Easy breezy. There were a number of gas pumps that were available. This station was clean. I had a great experience here. I like BP even more. (398)

Disorganized! Wanted…read moreto bring in car for interior detailing, but first wanted to know if they offered a shuttle for a ride home and back. Used the "contact us" email link on their website 2X. Useless, they never replied back. Stopped by in person for info. The cashier said that day was booked solid, but said to return next day, early morning to drop off car and get shuttle ride home. Return visit dropped off car and I asked about the ride. The cashier had the deer in the headlights look and asked "what ride?" Cashier called around and found out that yes, they did have a shuttle. Left my car and they would call when it was ready. At home they called back that my car ready to be picked up. I said there should be a shuttle picking me up. Got the "what ride?" response again. Then they asked me what's your address. They already had it on the order when I dropped off the car. They copied it direct from my ID, and now they can't find it? WTF? Cashier called around again and found a shuttle.

I stopped in here to get a car wash today. The attendant in the booth was very condescending and…read morerude during my interaction. When I asked a simple question, she was sarcastic in her response. She is not the best ambassador for this location! I know good help is hard to find and first impressions mean a lot. She could use a little course on better customer service skills.

The coin operated car wash is a classic experience. If you don't mind manual labor on warm day, I…read morewould recommend this. Prepared to get splashes though. The hoses were easy to operate and maneuver. I did not wash the whole car, just the mats.

On the plus side it's open 24 hours, seems clean, not too busy and convenient location. BUT the…read moreprices, I mean $4 for one minute of washing then $1 for each additional minutes....SUPER expensive! If the prices weren't so crazy high this place would be rated higher but it's NOT a value with prices this high. A drive through gas station car wash that washes and dries for six minutes and costs $7 and this place is basically the same price but you have to do all the work yourself RIP OFF.

The prices are fair (think it was $3.50 for four minutes). The bay and other areas were clean,…read moreclear signage to find the business, seems like a well run business and I will be back. The only (minor) odd thing is the entrance, you actually have to drive by the business and to the next block to enter from the side (sort of tough to explain until you see it) but that's honestly a pretty minor thing just thought I'd mention.

I have been going to Hot Shot for years & this last time I noticed that they now have a card…read morereader. Cool! At least that's what I thought. You don't get the loud beeps when your $3.75 runs out, it just keeps going until you press stop. It cost me $15 for a crappy car wash. NOT cool!

They us product that you will not be able to remove, it also stains light colored shades of paint…read more The Owner, Dean will put blame elsewhere. He claims it tire/rubber residue. Yet, said "residue" is only on select parts of the tire. It also only stained the plastic parts of the wheel lip and not the steel. They're not recommended.

Overall a very solid experience. We always take our cars here when we want to take it up a notch…read morefrom the Holiday Express Wash sites. They have a big waiting area with plenty of seating and newspapers while you wait. I have always found the people here very friendly. Especially the guys that hand dry your vehicle before you drive away. I do wish for the $19.95 option that they would at least vacuum out your car. That would bump them up a star in my opinion.

I have a membership to Mister and this location is not my favorite but close to the office. There…read moreis nowhere to dry off and free vacuums are not offered. I also do not like the layout as it can get quite congested on busy days.

I've been a Titanium member for a while and also pay extra for interior cleaning…read more During my visit today, I asked staff to remove the branded membership sticker that had been attached to my windshield without my consent. I was told that if the sticker was removed, my membership would have to be canceled. I suggested several alternatives, including scanning the QR code in the Mister Car Wash app, manually looking up my account, or using my license plate. All were rejected by the manager. What surprised me most is that Mister Car Wash would rather lose a top-tier paying member than scan a QR code that already exists in its own app. The employees were polite, but this is a baffling customer service policy. Customers should be allowed to use the app they already carry in their pocket instead of being required to display a branded sticker on their vehicle. If you're considering a membership, be aware that keeping a branded windshield sticker appears to be mandatory.

I wasn't sure what to expect due to reviews from Lyndale location, but I really needed a wash, and…read morethis location was convenient. The employees were very kind and did a great job! I have been to other similar washes in the past, with so-so results, due to the limited amount of time they are reasonably able to spend on each vehicle. I set my expectations according to that, and I was pleasantly surprised. They exceeded my expectations! My one gripe would be the expense. I would prefer to tip more for the hard work the employees put in. The cost of the wash itself was a bit steep, once I added the interior elements. I still tipped well. Overall, I'd be back!

There are plenty of car washes but I needed the interior cleaned and didn't want to pay $100. Total…read morefor premium wash and interior was $38 with tax and the car looks great.