I had an amazing experience at the Verizon store on 1725 Hilliard Rome today. Employee Rohan was…read moreincrediibly patient and knowledgeable. They went above and beyond to help me with my mail problem.Highly recommend asking for Rohan.

the worst experience I've had at any phone store. Went it to set up phone after switching from ATT…read moreand the employees said there was nothing they could do and that I had to wait multiple days for my phone to set itself up with internet. The employees clearly don't give a shit and do their best to lie so they can get paid to do nothing. I'd fire every last one of them. I contacted another Verizon store and they had my phone set up with internet in 5 minutes.

I am a veriaon customer & thry havr always been fine with me! Although the automated voice can be…read morequite irritating when they do not put you through to the department you asked to speak to!

Really poor service. Signed in and was "next"in line. Waited 30 minutes with no one even…read moreacknowledging our presence. We were the only customers waiting in the store. One other customer was talking to a rep. 3 employees were more interested in closing the store than waiting on us. 7 pm came around and they closed. We never got helped and left as they locked the doors.

Went to this store today a guy named Nicholas was a jerk... He had such a bad attitude this store…read moreis always losing equipment and doesn't register it with our account. If you want to turn in your equipment go to another location or call the 1-800 number and have them send you a return box for your equipmen.

Spectrum mobile sucks do not even try to do their buyout program. I received the e-mail but the…read morethree phone lines I would move over I would receive 1500 dollars. I called in six times because I'm older and do not trust and I was told that I need to pay my devices off. 2 days ago I went in the store to have my lines transferred and the spectrum representative was like ohh I'm sorry you should not have paid off your balances only one of your phones will be eligible for the buyout program. I called today spoke with management asked for an exception told my situation, and I got their bullshit response due to the terms and conditions of our buyout program we cannot help you. They mislead you and give you misinformation to get you to sign up for spectrum mobile and they will not pay you spectrum sucks do not enter their buyout program

No problems for me. I went in to have the screen replaced on my iPad. The man said it would take a…read moreday to get it finished because they did not have the actual screen in stock. They were right, I did get it the next day and everything works great! Also, I notice that they do UPS shipments, so I brought in a package to have shipped out. Everything went well. Thank you!

Quick and speedy job, well done and properly executed. Was able to gwt my speakers fixed in less…read morethan 30 minutes. Charged fairly and honest. Asked about a screen protector and he was honest and said go to_______ or order one online. Told me what to look for and how to get the right one

Pros: Great location…read morenear my home. Clean space. Helpful customer service. Cons: Small store. Could have more selection. Review: This little store popped up after this particular rented space had been turned over a billion times by small businesses that didn't make it. But so far this location has stayed and is close to my house, so I went in one day. I have to say, I was pretty impressed. Great customer service and friendly people working there. They also know a lot about what they do so that makes things easier on people like me who don't know a darn thing about cell phones lol. Will be back.

This particular store may be just fine, HOWEVER BOOST Mobile itself is a HORRIBLE product. When…read moreyou buy their service DO NOT EVER put a credit card on file. I had Boost Mobile and made the mistake of putting it on automatic renew with a credit card (it saved me $5 a month and gave me extra data)...MONTHS after I CANCELLED my service they charged my card for someone elses account, and then told me that I was SOL because I no longer had an account and they couldn't trace my charge. They were flat out rude, disrespectful, and had complete disregard for the fact that they were stealing money from me. They actually had the audacity to ask me how I even noticed the charge to my card (Ummm...I receive a text message for every charge on that card)..the issue is still not resolved and may take weeks for my bank to resolve.

This company broke my iPhone 6's Home button while fixing the iPhone screen. The guy did not take…read moreany responsibility for it. I told the guy I just used the Home button and it's fingerprint feature before dropping it off. Was told "that may be so, but it is broken and will cost $40 to fix it." The worker thought it was funny. Would NEVER RECOMMEND anyone trusting them with their electronics. Wish I had read the Google reviews before going here. Looks like it has happened far too many times before.

Be aware. They use the cheapest product money can buy. At first your phone might appear to be fine…read morefor the first few days but give it time. The screen will fail and they will do a terrible job putting back the phone back together starting with home button. No accountability. Spend the extra money and go to Apple. Trust me - it will save you money in the long run. If you want it for the less than $100 price go anywhere else. The stuff they are buying is come from EBay and literally you can't find cheaper replacement parts than the one they use. Not professional at all. Reviews are good other places because they leave them right away...stick around a week or a month then leave your review. Glass is literally breaking from the inside.

Brenda has helped me out numerours times in particular with my phone service and has saved me lots…read moreof money. My phone going dead now, Gotta replace it. Going to Brenda at Pc COMPUTERS..phone trouble for last several weeks while I was out of town. Went to Verizion shop out of town to get new phone. They could have cared less. All they wanted was a quick sale. I said phooey to that and decided to wait till I got home and buy from Brenda. That is what I am gong to do as soon as she opens today.

From the owner: Plain City Computers provides computer services, refurbished cellphones, and custom prepaid plans…read moreto the Plain City, OH area.