Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

Breezeline services are very poor. They keep sending technicians on top of technicians without any…read moreoutcome. If you try to contact them via customer support, they leave the chat in the middle of the conversation without resolving your issues. I have to be on with them literally every week trying to figure out why my internet connection is so poor. Its a different answer every single time - your modem needs to be replaced, your area has a outage, our wires were cut, you need an extender, you DONT need an extender, your plan needs to be changed, etc etc . This clearly shows their inexperience. I am surprised they are still in business and have customers. I would rate -5 stars if I could. Your technician told me on May 26th that she would ship me a new modem because I had internet connectivity issues. On June 6th, I again reached out to the customer support for internet connectivity and they said that no modem was shipped and they dont see any such request on my account. I mean, seriously, are we a joke to you guys ?

Unfortunately, I give them 3 thumbs . Celerity is the worst internet and cable provider in my…read moreparticular situation. I have had nothing but issues with them from the start, misquoting prices, sescheduling appointments, not showing up or showing up outside of the time scheduled. I've had the service 2 months it's not been working for 6 weeks. Getting a technician to visit is a miracle in itself. When you speak with a customer service representative though it's hard to understand them times they promise that the technician will be there within the allotted time. Then you get a last minute call after waiting for hours they can't make it and can you wait a few more hours. I even called every hour until my appoint time and they still did not show. This has happened to me time and time again. When. I get customer service though they try... All they say is "unfortunately" and "in your particular situation" would not refer anyone to use this service it they actually want service that works. Not to mention they used, used equipment when setting up my cable and internet, used boxes and remotes. THUMBS DOWN .

If contacting a business to sign up as a new customer is anything remotely comparable to calling…read morefor a trouble ticket or support - steer clear of this one! I've sent two emails, left a voicemail, and attempted to initiate contact via their "web form" - with no response whatsoever over the past two days. Both have been business days(Initial contact was sent Tuesday. It is now Thursday) during which the company should be open. I've never had to try so hard to become a customer of any business! If you're looking to replace your current ISP, you might want to ring one that will actually answer their phones.

I am a veriaon customer & thry havr always been fine with me! Although the automated voice can be…read morequite irritating when they do not put you through to the department you asked to speak to!

Really poor service. Signed in and was "next"in line. Waited 30 minutes with no one even…read moreacknowledging our presence. We were the only customers waiting in the store. One other customer was talking to a rep. 3 employees were more interested in closing the store than waiting on us. 7 pm came around and they closed. We never got helped and left as they locked the doors.

I just needed internet services. I have had the service for over a year now. Started out great and…read morethe monthly charge was good. But the services started going downhill. I could not get online or I could get online but could not get into my apps such as my banking app. Then they started charging me more without notice till I was paying $100 a month for pretty much no service. It is hard to get a hold of them. I cancelled today and for that offense I have an extra $100 in fees tacked onto my final bill. Biggest rip off I have ever seen. Stay away from this company. Thought Spectrum was bad until I had the misfortune to start with this company.

This review is for our technician Nolan, not frontier as a whole. Nolan was the first person to…read morecome out and give us a plan for our fiber WiFi and he was extremely knowledgeable and helpful. After this frontier sent out people to do tunnelling for the fiber to be run through (which we later found out was done incorrectly) and explained that after this was done someone else would come by to actually install the internet. After two weeks we had an appointment that canceled on us and then another one a week later that also cancelled on us so we were willing to give it one last shot before switching to another provider. Nolan ended up being our technician that was assigned to us this time and he went above and beyond to make sure everything would be installed correctly! During this process the frontier customer service was a nightmare to deal with, but if you're looking to get WiFi from frontier ask for Nolan because he will make sure the job gets done.

I have used this company for many years now and while I have rarely had to call them with an issue…read moreI can count on the fact that they will respond quickly when I do. Today was a perfect example as I called to review my plan and make adjustments. My call was answered quickly and within 5 minutes I had the answers I needed. This is par for the course with this vendor and I highly recommend them both in terms of service, features, and pricing. I am undoubtedly a happy customer.

I have been with OWH for at least 20 years and hosted quite a few sites there. I can't imagine…read morewhat more you could ask for in a hosting company. They have in more recent years tried to monetize a ridiculous feature or two, but a quick call from an old customer always seems to work out equitably. They have been extremely reliable. They have always been extremely responsive even when I let them know there is no hurry. They keep up on the technologies available. I can not think of a reason to not use them for your hosting. The only reason I ever did not use them for hosting is when an existing client insists on using another and that is a PITA for me I must say. I have been spoiled by OWH.

AT&T internet service (to be polite) stinks. They sent…read moreletters to us to us saying we had to upgrade to fiber or they would cancel us. So, on two separate occasions, we waited around for them to come and upgrade us and both times they got here and said they couldn't do it. Why? Because they didn't have fiber available in our area. So we called AT&T and they explained that we were on a hold list and would not be terminated. This was several weeks ago. This morning, without warning, we are without service because they terminated us. When we called and found this out we said we'll have to find a different service. They said "you do what's best for you." We aren't even sure we can be reinstated. Nice. No internet.

You will not get the speed you pay for. Experienced several outages and wifi would often only work…read moreintermittently. Stayed on the phone all the time with customer service which I think is from an overseas call center, always a foreigner. Service request are always slow with a 4 hour window for arrival. You pay cheap prices and that's what you get, and cheap product.