my sons iPad was broken on the all over the screen, but they fixed it. Also they fixed my phone and…read morethey did really good job. Only took. For them to do and the results were just as a service. I really recommend it. If you wanna go to any places, then I recommend this one.!!!

Talked to Eli, a rep, about an older iPhone battery replacement and was told that they had it in…read morestock and and could get it done in 45 mins, same day. Their service was professional and pricing is really fair, unlike other shops that didn't have stock nor was willing to budge on pricing, claiming they were installing a "premium" battery so they had a minimum price. I'd definitely come back due to timeliness, professionalism and pricing.

I got a great deal on a IPad including a 14 day return. These guys were great! I would definitely…read morerecommend using them if you have a broken device or are looking for a used electronic.

Had a pretty good experience with this place about 6 months ago. The girl that works there is…read moregreat. I went here to get a repair for my Samsung Galaxy S4. I needed a new charging port and I also got the cover for the charging port. They had a reasonable price and convenient location. Their repair guy was only there part time. At first they said they had to order it. I waited a week, then the repair guy said he had the part, I came by and he said, nope it won't work. Then they said they had to order the part after all. A little confusing, but once the part came they fixed it in about 30 minutes. More recently I ended up getting my phone wet and for some reason the new charging port cover did not work as well as the original one and the phone got wet inside, but over-all I'm a happy customer.

Absolutely wonderful experience here! Came in to transfer from my family plan to an individual plan…read moreand Andrew did an AMAZING job helping me! He was easy to understand, thorough, and kind. This location was just taken over by TCC who sent some corporate staff to visit. Courtney was incredibly kind and shared a lot of fascinating information about the plan to support staff and the amazing resources the company supports related to providing resources to survivors of domestic violence. 1000/10!!!! Andrew is the GOAT.

J Riss extremely helpful in navigating us through the process and walked us through every step…read more Great service

Everything was great! My cashier Ava was amazing, very kind and helpful. Though one of her…read morecoworkers, this girl with a ponytail, black hair and a mask was consistently interrupting and being quite rude to her while she was assisting me. I'm glad that Ava was there helping me, but she seemed rather sad about this. Great store and great service overall, just think that the workers should also be kind and mindful to each other!

Why are they selling "new" items when they don't even work? Even when it got tested, Not coming…read morehere again.

Gracie at T-Mobile store 412 at SE 119th & SE Division in Portland was nothing short of wonderful…read more She's knowledgeable, patient, supportive, and super helpful. My phone was stolen, and she helped me complete the replacement procedure, going above and beyond what was required of her. She explained the process perfectly. I didn't have a way to complete my insurance claim online, so she walked me through it herself. I'm now waiting on my new phone. Thanks, Gracie. I hope you get many more positive reviews. Great store, great staff.

Incredibly friendly, knowledgeable and helpful staff assisted my migration to a new phone, as well…read moreas adding a second line and activating a smart watch. All of the above operations were completed quickly in store, all the while gabbing away with the awesome salesperson, whose name I have shamefully forgotten (if I figure it out, I will update the review; she was that great!). All such transactions should be this easy!

Full story for this location,having a phone problem so went into store evening time and received…read morecustomer service from a Hispanic lady with black bundled up hair who's customer service skills could defendantly,most certainly use improvment.Come back the next morning and received help from a young man who made the evenings before experience seem like earth and the moon!.Thank You Andres for your time and help this morning,very professionall,and your time and patience was most appreciated!

Sincere thanks to David at this AT&T store who provided invaluable and expert assistance with a…read morechallenging technical issue. Extremely helpful and professional support.

They treat me very well, great customer service. They are patient with my many questions and quick…read moreto address my concerns. The phone service is honestly very wonderful, very few concerns. I recommend TMobile.

No matter what problem I have with my cell phone service or my cell phone the people at T-Mobile…read moreare always able to help me no matter how obscure or strange the problem is they always persevere

We had such a wonderful experience this past week, and it is all thanks to Dane. Our grandma had…read morelost her phone and was having a rough time replacing it. Dane helped us throughout the whole process, brightening our day and making a difficult situation easy as pie. We even received a Metro Umbrella and Tortilla warmer. We love Dane. In Dane we trust. Dane deserves a raise. Thank you so much!

My wife and I have been Metro PCS customers for over a decade and have had various in store…read moreexperiences. My android phone that I've had for quite a few years was not holding a charge very well any more and wouldn't run some of the apps I wanted to run. When my wife needed a new phone I turned to Yelp to find a Metro PCS store with good reviews, which wasn't easy to find. Although we live in rural Washington State we will go where ever necessary for quality products or services. So I went to this store and told Fernando that I needed a new phone and that I needed one with plenty on memory and a good camera because as a machinist I use one all of the time when working on equipment to help me remember how thing go back together and that there is a high potential for it to be dropped on concrete. He helped me pick out a phone and case. I asked him to put a screen protector on the phone and he didn't have a tempered glass one to fit the phone I chose. Not knowing the difference I allowed him to put on a "liquid glass" style protector. I had the new phone slip out of my pocket a couple of weeks later and shatter the screen protector. I thought "not a big deal" that's what they are for I'll peel it off and replace it. ** IMPORTANT INFORMATION FOR THE UNINFOMED** The liquid glass screen protectors do not provide impact protection, they are primarily to prevent scratches and are a nano layer that bonds to the phone's screen and are NOT replaceable and will render the screen unreadable when they shatter. The tempered glass style are easily replaceable and are far superior to the liquid glass type at protecting from impacts to the screen. ****************** Fernando was trying to provide me with what I requested, and I don't think he realized how fragile the liquid glass ones are like me. When I returned to the shop to asked them to "remove " the screen protector and found out it couldn't be removed I was glad to find out that he had put hand set replacement insurance on the phone. I know this review is getting long and so I'm going to end it by giving Fernando and Nancy a 5 star rating for their customer service helping me to get my phone replaced and being so patient and understanding with my situation. As a post script I would advise anyone buying a new phone to question wither they have a tempered glass style protector to fit the model your buying and insist that they NOT put a liquid glass one on your new phone.

This location is horrible. I walk in to try and start a new plan, non of the employees move and…read moreonce you begin the process they are completely uninterested even though I was going to be spending money. The employees at this location are completely useless.

Terrible, lied to me about device protection, un interested in providing service when I was going…read moreto spend thousands $$$