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    Cricket Wireless Authorized Retailer

    3.0 (1 review)
    Closed • 10:00 am - 8:00 pm

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    Photo of Chad M.
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    10 years ago

    Helpful 23
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    AT&T Store

    AT&T Store

    2.3(6 reviews)
    0.2 mi
    •$

    Trevor was very knowledgeable and helped us going above and beyond!!! Thanks for Trevor and his…read morehard work, knowledge and effort help us figure out some critical things, lower our monthly bill a few dollars!!! People sometimes want something for little pay, but if you research on your own, you can find out if tech is telling you truth!!! Trevor's a keeper !!! Thanks again!!!

    Worst experience ever with a cell phone provider. Employees use boiler room con artist tactics…read moreincluding flat out lying to confuse senior citizens and sell them all kinds of garbage they don't need. Was there almost 6 hours, 4 of those spent with a new guy who didn't know what he was doing. We were sold DirecTV and internet and told we would have fiber optic cable service and didn't. We found out when the technician came to hook it up and told us it wasn't available in our apartment building. We were sold a 3rd phone which we didn't need and told it would save us money on insurance. The 3rd phone costs $64 per month and insurance is $30. Went back 2 weeks later and was told by the manager that the 2 guys who sold us everything had been let go and that there was nothing she could do to help us. Went back again because neither of us could make calls or send messages and the female manager who refused to help us and the 2 guys she said had been let go were all there. She was very nasty until she saw that I was recording the conversation. She then showed me how to resolve the issue. Went in again today to return the unwanted 3rd phone and was met by "David, just David" who grabbed my phone from the table and tried to turn the recording off. He said they don't allow recording in the store in spite of several cameras in full view. He refused to help me at all and asked me to leave. In summary the manager and the other 2 employees have no respect for seniors and take advantage of them as much as possible.

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    Pca Wireless

    Pca Wireless

    3.0(2 reviews)
    0.3 mi
    •$$$

    Where should I begin…read more. 1. Won't be open within hours posted. 2. Won't have phone you want, but will have phone they want to sell you because it's the GREATEST-piece of crap! 3. More worried about their "Sale" than you're needs 4. The extra charges on your bill these fine Salesmen "forget" to mention, but have no idea how those got on your bill, but don't worry customer service will remove them are a crock of sh**. 5. Oh hang on I have to see this next play...wait am I the customer or is the football game on the TV going to buy something. 6. Really shouldn't bad-mouth previous employees to make themselves look like the better salesperson...No my previous 6+ years as a customer here were great now I will NEVER enter your store again. 7. Apparently these boys have never heard the saying, A customer who has a great experience might tell 10 people and a customer who has a horrible experience WILL TELL 100 people. Word to the wise...just because we are local shoppers doesn't mean we are idiots and can be bullsh**ted by slick salespeople (for lack of a better word) like you. We realize things change and employees change...CHANGE EMPLOYEES or close your doors. I know my business isn't much, but I will never be back and I will make sure my friends and family know to BUYER BEWARE if they consider entering this location.

    Ok, so I was having issues with my phone so I went to the local att store which ended up being Pca…read morewireless in shelbyville and once i got there a friendly nice guy opened the door for me and greeted me with a smile and how are you today, which i typically never get when I got to a store. The two guys working that day were amazing they looked at my phone which I was sick of dealing with and resolved the issue not only did they get me a new phone but got my old one working, which was amazing they transfered all my info and got me out the door at an excellent price what can I say they literally made my day and tried unlike the women who worked there before who were just worried about gossip, I will be back and will send and tell everyone to go there because I know they will be quite happy with the service they will recieve. Thank you PCA wireless!!!

    Cricket Wireless Authorized Retailer - mobilephones - Updated September 2026

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