Service has been absolutely horrible the entire year we have had our phones! Complained MANY times,…read moreoffered fixes, still terrible. My phone caught on fire. Never replaced it because you guys wanted to charge me to even send it off. Still have same melted phone. Tried to upgrade and was told $400 down to upgrade?! I swear, contract WILL NOT be renewed. I will go pay cash for a phone on Amazon and give you guys back these shitty phones just to be sure I don't have to give you any more money than absolutely necessary. Every time I post a comment, you guys reply publicly that you have messaged me, just to offer no real help. Don't contact me with a measly $10-20 credit. Don't message me at all unless you have the ability to actually help. You guys are a joke!

From the owner: Visit the T-Mobile store in Knoxville and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2901 Tazewell Pike Suite G can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My favorite UScellular Store! It's huge. Friendly associates. Always ensure you fully understand…read more.. No hidden fees!!

Really snide customer service. Slow! I regret using Xfinity every time I have to deal with them.read more

Female manager lied about return policy. Said she could not take the phone back on a return since…read moreit was opened. Store at Turkey Creek processed the return, no problem. Policy is if phone is in new condition you can return in within 14 days. Lazy and incompetent Karen of a manager.

Steer clear if you value your money and time of this AT&T AUTHORIZED RETAILER…read more Clarence is manager , we were treated with red carpet treatment 2 days ago. Now that there is a problem with their product , he presents to the table like we were try to return a TIMESHARE. Disappointed customer.