Great place for any Phone repair New batteries or new…read morescreens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended.

I've come here twice and it's been excellent. Great, competent, helpful, friendly. A real find.read more

Came in yesterday trying to figure out issues with my PC and Ron helped me out both times I stopped…read moreby. First was for a quote, second was because I needed Windows installed onto a USB since I didn't have another computer available. Ended up fixing the PC myself, but he still took the time to answer questions and point me in the right direction instead of trying to force a repair on me. That type of honesty is rare now. Real cool dude and patient the whole time. If you're trying to troubleshoot your own setup but still need help with software, installs, or just somebody knowledgeable to point you the right way, I'd recommend checking this place out.

They were very attentive. The quality of service was spot on…read more I would definitely go back again for my computer needs. I would recommend their services to my friends and family

Had a great experience with Total Wireless!…read moreCalvin couldn't have been more helpful from the beginning & than due to my late returning...I met Richard & really appreciated him also! Quality & pricing was excellent! So glad we switched from Metro!!

I was with total Wireless for 4 years. I had to purchase a new phone because my other one broke…read moreonce I got that phone and activated it I no longer received my data even though I paid for it and had already paid for extra data and I didn't get it either. My biggest complaint is when I called to get my account number and the pin number I needed to change to a different carrier they did not want to get it to me. I spoke to three different people it took over 2 hours of my evening after A hard Day's work. I was crying I had a asthma attack while on the phone with these people, but they did not care they wanted me to stay with total Wireless and offered me a cheaper plan (although I wouldn't be getting any data I would be paying for the data) I begged them for a number I could call so I can make a complaint on them and they refuse to give it to me so after the two and a half hours I was on there to get my bloody account number and pin number I needed to change companies I wanted to make sure I let the world know that total Wireless sucks. If you pay them money for data and you don't get it you're not going to get your money back you're not going to get an apology if you're crying and have a asthma attack in front of them they're still just going to sit there and go on about the big deals I can make you in the future. Please if anyone reads this do not go to Total wireless Verizon!!!!!!! I gave them one star because I had to in order to post this

Darryl is the absolute best! He fixed my phone in under an hour and was incredibly kind. The store…read morehas a wonderful selection of cases and phone supplies and they're incredibly reasonable. I needed a new OLED screen replacement and other places quotes were $300 and up. At World Phones I paid $205! 10/10. Definitely recommend!

Black iPhone screen of death was cured by World Phones. Quick same day service and fair prices…read more Would definitely come here again

Got 2 telcel sim cards before Mexico trip. Was assured I would be able to activate and add a plan…read moreonce in Mexico. This morning I arrive in Mexico, and the sims are invalid and expired! I had to purchase new ones. I am a frequent traveler and know what I am doing. I was assured these SIMs would be ready to use in Mexico, I made very clear why I was purchasing. I would hope for a refund at the very least. I'd also ask the store owner to not promise what they can not deliver to prevent future customers from having similar problems.

This place is awesome! My screen was completely shattered on my phone and in one hour it was…read morecompletely repaired for an exceptional price! this place saved my life!

Ok so I'm not a huge yelp person I use it to find food ect but being someone who comes from a…read morecustomer service background I actually despise yelp reviews. I'm just writing this one because I wanna give folks a heads up the guy working here jipped me and sold me a sh$$ty stereo package deal. (At least he was nice while he ripped me off ) Anyway here we go story time: So I pull up, I go to this cricket it's the only one open and around that has the iPhone SE in stock(that was the one I was looking for). Mind you I was an android user at the time and don't know anything about iPhones, I just know that my current phone is broken and a lot of my good friends have iPhones and I'm sick of using android. Anywho I arrive at the shop he greets me super nice and efficiently which I'm already like cool I came to the right spot! So I'm looking at the iPhone SE, and we're chatting, things are going well, he's like helping another customer while I decide, so smooth this is gonna be great I think to myself. And it was... but then he brings up buying the 7, knowing that I don't know anything about iPhones , basically talks me into it because it's cheaper, just as good, and has a bundle deal.. comes with a speaker, a case, ect..So I say fuck it I go for the whole thing. Looks like it's running great, I thank him and get out of there. Btw he's like ya write me a yelp review, well this ones for you LOL hope you enjoy it. Two weeks go by here's my results::: The speaker ends up not working a week later, I find out the SE is actually WAY better, my battery on this phone is dying within like 5 hours of charge I'm thinking damn this dude is nice but I made a mistake but oh wait I have the receipt let me call and see about returns!! The guy was nice surely he'll let me do that right? Wrong!!!! I call I'm like hey(explain the situation, nicely) "so I have the receipt, can I return it" I ask. He's like "no the policy is 7 days, and the speaker ya you can or you can call the warranty ". Hold up, I wasn't told 7 days at the store, and no way am I gonna call to replace a shitty speaker with another shit speaker. Tbh I wouldn't even want to give them away.( look out the brand is called BOOMZ1) Great ish sound but disconnects and malfunctions after about two weeks and doesn't hold a charge). Anyway I'm like ok because I don't wanna deal with the hassle and I know there's nothing I can do. At least I'm like well I have a working phone. Also he sold me insurance which I didn't ask for without me knowing. My friends say the dude probably just wanted to get rid of old inventory and ripped me off. I'm like damn that sucks but probably true. Don't go here it's a bad idea, this guy will rip you off. I won't mention his name but ya don't waste your time. I'm so done with cricket, better to go to a service that has the customers best interest in mind because let's be real, times in a pandemic who can afford to waste money??? I'm so pissed I did. Anyway that's the story, and as someone who works in customer service I'm really disappointed.

Went to this store to buy a phone and by the time I got rang up the amount due had increased by…read more$100. I questioned muhammad who got really upset. He provide horrible customer service. He was so upset because I did not want all the extras he had added to the plan. I finally bought the phone but he did not help me set up my phone. However , there was another representative present at the store his name is Hamza , he was the reason why I gave the higher stars. If you ever go to this store wait to get service from Hamza . He was patient, polite, really helpful and a true example of what good customers service should be like. Thanks for the great service Hamza.

I received excellent service at this location from Andra. She is very knowledgeable and personable…read more She helped with a new phone and getting it set up. I had a couple of issues with password resets, etc. after I got home. Andra followed up with a text to make sure I was connected. She really goes above and beyond.

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful

I've been a customer since the '70's, and have bought I don't know how much product over the years…read more At least three things are impressive about them. First, the store's longevity. It dates back when one bought parts from San Francisco Radio and Zack's in the City, and Lafayette, Allied and Burnstein-Applebee nationally. Radio Shack was a little store in Boston with limited selection. You don't last that long without being extraordinary. Second, always good, friendly service-- I've always felt that they really liked what they were doing when they worked with you on a purchase. Third, They Know What They're Talking About. They didn't learn their stuff from a set of scripts and PowerPoints. They know their chips, the color codes on their resistors, and why some electrolytics went bad a few years back. And they sell you the right product, because they understand how electronics work. (For a long time, they even had a tube tester in the back and I bought tubes from them). They are a National Treasure. Use them.

I always prefer to shop at locally owned small businesses so it is a great disappointment to write…read morea negative review of Electronics Plus at 823 Fourth Street in San Rafael, especially since it has been around for such a long time. However that does not excuse terrible customer service. Their salesperson sold me electric adapters for travel in India. Turned out they were the wrong adapters for India. An honest mistake. When I returned these incorrect and unused adapters I asked for a refund. Although this was their error, they refused a refund. Their policy is No Refunds only Exchanges even when the return is due to their own error. So you get stuck with a piece of paper to keep forever in your wallet even if you have no need for any of their products. In this store, the customer is always wrong. Caveat Emptor!