1. Cricket Wireless Authorized Retailer

    1. Cricket Wireless Authorized Retailer

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    Rio Rancho, NM

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    Cricket Wireless Authorized Retailer

    1.0 (2 reviews)
    Open 10:00 am - 7:00 pm

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    Crown TV & Electronics

    Crown TV & Electronics

    3.6(10 reviews)
    5.1 miBusiness Parkway/Academy Acres
    $$

    i would give the a zero if possible, came out twice wrong parts, tech tried to make it work with…read morewrong seal, on my dishwasher left my house in a hurry , seemed he ran out of my house because he new he did not do the job right, my dishwasher is not working wont stay shut to run , i am old disalbed and a vet , now they are telling me they wont fix their wrong. dont call them terrible terrible. jay w mcdonald.

    PROS: Friendly staff and completes work when promised. CONS:…read moreDoes not know how to trouble-shoot/repair vintage stereo receivers NOTE: This review pertains to their ability to work on vintage stereo receivers only. I brought in two vintage stereo receivers for minor repairs. One had a switch issue and the other had a FM-related issue. Switch Issue: They could not repair the problem. They stated that a new switch was needed, but due to the age of the item, the switch was not available. I already knew that, which was why I wanted the switch repaired (i.e., disassembled and cleaned). Apparently, the technicians do not know how to do this. I've seen YOUTUBE videos that show you how to do this, but I don't have the tools to do it. FM Issue: They could not repair the problem. After replacing a part (that I paid for) that they said made the condition worse, they put the original part back in. Obviously, they identified the wrong component. Then, I was told that the entire tuner board would need to be replaced, but due to the age of the item, the board was no longer available. I already knew that, which was why I wanted them to trouble-shoot the board and replace the faulty components. When a repair shop tells you that you need to "replace the entire board," it means "we don't know how to figure out what is wrong." When I brought in both items, I was clearly told that the items may not be able to be repaired due to their age. I understand this. However, the problems were not that complicated to figure out with good trouble-shooting techniques, given the correct knowledge and equipment. Again, I've seen related YOUTUBE videos, but I don't have the equipment or technical expertise. Since neither problem was corrected, I have no other choice but to conclude that the technician's knowledge and abilities regarding vintage stereo receivers are extremely limited. Needless to say, I was disappointed. They should not even accept vintage stereo receivers for repair. I gave them 2 stars (instead of 1) ONLY because of the PROS listed at the beginning of this review.

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    Crown TV & Electronics
    Crown TV & Electronics
    Crown TV & Electronics

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    Best Buy - West Albuquerque

    Best Buy - West Albuquerque

    2.3(81 reviews)
    2.2 miNorth Valley/Los Ranchos
    $$

    A guy named Lucas attended to us. I gave him my phone # because I have a lifetime deal on a screen…read morecover for our phones. I gave it to him 3 times and he said it wasn't in the system. I had to call my wife and my daughter to see if the deal was in one of their phone #'s and it wasn't. I told him Ok, try my # again because my wife and my daughter said the deal was in my number. He tried it again and he said it came up and if I had given it to him correctly the first time he would have seen it. I told him I gave it to him the same way each time and he wanted to argue with me that his screen only showed he did my number once. That's because that was the first time he put it in correctly. Then he charged me $8.59 for putting the screen on. I never paid to have them put it on before and he told me they stated charging a fee since this January. That wasn't part of the plan when I bought it a few years ago!!! Don't buy any plans with Best Buy and don't let Lucas try to help. He told another customer he was a manager at chipotle's. I can guess why he isn't anymore!!! Customer Service is the worst I've ever experienced.

    Required a replacement desktop computer and not a cheap one. Thousands…read more In stock selection limited. Very weird round about way to get it from shelf to ready to use Was quite taxing and time consuming Service during all this was so-so. Had the air of "where else are you going go" to it. Seems to be the new normal these days

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    Best Buy - West Albuquerque
    Best Buy - West Albuquerque
    Best Buy - West Albuquerque

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    Cricket Wireless Authorized Retailer - mobilephones - Updated September 2026

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