well, I called & made my deposit & waited for installation. problem is they use another company for…read morethis (suddenlink ) To keep this short, I waited 2.5 MONTHS ! And to this day I have no internet. midway thru this I was given 1/2 refund. and to this day I'm still waiting on the other 1/2 . They are kind & helpful-ish when you call . but absolutely unable to deliver.

We have our Internet for our Home through Southwest Cyberport. It's been uneventful, but on the…read moreOccasion when it's not they have your back big time. Customer Service is TRULY their forte. They answer the phone, are patient and go above and beyond to help. You could go straight to the Vendor, ours is Century Link but you have the people behind your Service instead of a toll free number and long hold. Richard is Super helpful and friendly along with the rest of the staff. Also, it's a bit cheaper to go through them as well, which never is a bad thing. Highly recommend them and I am not easily pleased, so it's a huge compliment to their Service!

WORST in store face to face customer service we have ever encountered with Verizon employees. So…read morebad that after being loyal customers for more than ten years we dropped them and went with another company!

Luis was very helpful and patient and got us taken care of. Sometimes upgrading a cell phone feels…read morelike buying a car but Luis took care of us while we were in store. We had free Disney+ and Hulu and ESPN+ on an old plan and we understood that would end on the new plan but we could still get it as an add-on perk for $10/month. However, when we got home and tried to change to the new add-on perk, Verizon emailed us that this deal was not allowed where we live due to some weird state law. Spent two hours on the phone with CS, they couldn't do anything. Wife went back to the store today, spent another 90 minutes trying to resolve it with someone other than Luis, still couldn't help us. We are just out of luck, apparently. We can't possibly be the only ones trying to add that perk where we live. Verizon knew this was an issue and they still advertised it. Might've stuck with our cheaper previous plan if we had know this was going to turn into a thing.

Best priced, highly reliable provider of local and nationwide business services including:…read moreInternet, Voice Over IP, Cloud Hosting Services(Including Microsoft Exchange 2010) and Internet Security Solutions. Typically with $0.00 down for equipment, installation, and activation.

Century Link says my package includes 100 mbps internet. Speedometer shows 35-40. They asked if I…read morewant to upgrade to 140. I wonder if that would be any faster? Maybe 140 will really be 50.

This company borders on a scam: they charge way too much for saturated lines and low speeds,…read moreoutages can last days with no notification and without prorating your bill, it's often not until you contact them directly that you'll discover how long it's going to be until service is restored in your area, and if you need a technician to handle their own lines and hardware, you're SOL for at least a month. I doubt they keep local technicians to oversee service, that's how fly-by-night this scumbag company is. I finally had it today after being informed that my day-long outage (their own service claimed we'd be restored tonight) turned into a week-long outage. Again, no notification. We're canceling and trying our luck with Comcast.

If the internet has problems or goes out on the weekend, you're sol until Monday because they don't…read morehave any techs working weekends at all. The internet is always slow, much slower than advertised. We pay for the highest residential speed package (9Mbps) at $110 a month and barely get 900Kbps on average (edit: just tested at 170Kbps down). Absolutely disgraceful false advertising. If the only alternative wasn't starlink... Municipal Broadband is definitely something to bring up at city hall imo. We will be petitioning our reps for it.

Worst internet service ever for $10 more a month you can get starlink and have way better internet…read more$110 a month for the "fastest internet" is a lie I would never recommend this to anyone if I could give 0 stars I would

I called Dish to schedule an installer to install at a new address. The installer that he wouldn't…read morebe able to do it, because the HOA doesn't allow the dish to be mounted. I then called Dish to cancel and they said to put it on the ground. Then they tried to say that HOAs can't tell you what to do. After arguing with them for over 20 minutes they still charged me a fee to disconnect. We have had Dish for over 20 yrs and I could have bought a car for the amount of money that they charged. BEWARE IF YOU ARE LOOKING INTO DISH AS A OPTION FOR VIEWING TV.

Customer service! Trying to cancel my services which are no longer needed. They have given me the…read morerunaround about a PIN that I don't have, therefore refusing to cancel my services. They are a terrible company to deal with making feel like i'm a hostage of their company.

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

it's like they don't want to help you. even to just upgrade a phone. I swear people suck. now I…read morehave to wait for my phone to be delivered because they could t do it in store

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

I closed my account six months ago. they keep sending me a final balance of -211.09. I tried…read morecalling but can't get my account number as I closed it. I asked them why ca they send me a check. they said without me giving my old account number they wouldn't. this should be illegal. I certain if I owed them the would not stop bothering me until they got it. I wish we could do a class action suit for their illegal billing practices. Xfin is absolutely the worst.

This is one giant scam! Ashlee was an extremely good sales person at the Albuquerque location…read more Immaculately dressed, and the office was upscale. The interview was scheduled and we spent over 1.5 hours going through questionnaires, personal information for a back round check, and personal likes. Ashlee said if everything checked out. I would meeting with her team and and motioned towards another office. Then the hard sales pitch begins! She was so skilled at making a connection. The one red flag i should have remained steadfast. Was to wait and sign the contract after I thought about it more. She was persistent on signing that day. I had tried many online dating sites and they were pretty much a waste of time. She convinced me that this would be the last place I would ever need to look. I was told about the cost for these services. I was floored! After a lengthy discussion. I signed the contract and paid several thousands dollars. A couple of days later. I was contacted by my matchmaker, Rachel. One big problem from that first call on. I was lead to believe my matchmaker would be local. Turns out Rachelle was out of Sacramento CA. Knew nothing about the state or the culture. Totally useless. They are not accredited by the BBB and my attempts to contact Ashlee were impossible! Save your money people! The 5 star ratings are for the interview and the 1's and 2's are for the actual matches and dates. Their contract is binding and backed by good lawyers. These people need to be in jail or, at the very least, out of business. Refunds are nonexistent.

If you are over 50 do not sign up for this. It is very expensive, they don't have very many people…read morein that age group, so you just get whoever signs up basically, there is no matchmaking involved. The matchmakers are actually in California and honestly once they have your money, they don't care. They are excellent salespeople watch out.

They use good quality OEM parts so they might not have them in stock. Call first to make sure they…read morethey have your part before you go in, even if you get an email saying "we are ready for your repair, stop by anytime" It will save you some time. Also, the owner of this business is very responsive, if you have an issue, give him the opportunity to correct it.

I had gone to this store to get a screen replaced on a Samsung A7 tablet. They did a great job…read more Today I I took my new Samsung A9 Plus in to ask fir help setting it up. The instructions that came with it were confusing right off the bat. The tech told me the instructions were not correct and quickly set up the tablet for me. He refused to charge me for this. I wanted to reward his help by purchasing something and asked about a screen protector. He said they didn't have one a d I should purchase one online. He also said to bring it in after I got it and he would install it for me. Excellent customer service!