Phenomenal customer service! I needed help with Ipad8…read morecharging port, walked into business and was advised what needed to be done. Space is clean and comfortable! Thank you for your assistance!

Quickly sold two old phones here. Easy process and was paid in cash. Minus one star for opening a…read morebit after posted hours. Would recommend.

A couple weeks ago I went in and met Claudio. He was so helpful and sympathetic. He didn't try to…read moresell me things I didn't need or didn't want. He heard what I had to say and provided helpful solutions. Claudio is such a genuine person and made the experience worth while for me.

So happy with this company. Honest, friendly and professional. Went in feeling apprehensive, I…read morethink all computer repair place are out to make extra money from people who know next to nothing about computers. These guys proved me wrong. Thank you

They were horrible! They charged me $350 and gave me my phone back almost 3 weeks later with a…read morebroken button. I dropped it off for a cracked screen. They did not know what they were doing and it ended up cracking again right after they gave it to me plus I could not let it die because the ON button was now broken. They would not refund any money and I ended up having to buy a new phone. I would give them 0 stars if I could.

DO NOT GO HERE...or to any AT&T to be honest! My daughter's phone was broke, I spent 2 hours at…read morethis location with Julian and the Manager go over our various options. I already pay $330 a month for phones and service and was up front I was not looking to drop a ton more into cell phones. 1st issue was that when I bought her phone originally from the AT&T sales rep they had convinced me to get insurance, so when we went in I was hopeful. Nope the sales person but the insurance ONLY on ONE phone and that was mine. First red flag. Then Julian tried to charge it and get it to turn on, no luck. So we went over various options (since I learned I did not have insurance as I should have). He tells me if I get the new iPhone 17 they can give me credit $350 for a new one and my bill would not change. He said the ONLY stipulation was I had to get into the Cloud (which he showed my daughter to do on her new phone) and get the find your phone feature removed. He said if we could not get to the cloud to do so then we could take it to the apple store and they can do it. Then bring the phone back and I get the credit. I did JUST that and got that feature removed. Go in to return today and he the ENTIRE story has now changed! No credit, oh wait he offered me $23 I asked THREE times before I left "are you sure if I get that removed and bring it back I get the credit, even with it being broke" he said YES each time! They tell you whatever to get the sale and then do not follow through! This is the THIRD time I have gone to this store and been LIED to. Either about the insurance, the bill totals my bill will be after making adjustments, and now this! When I ask to have him call a manager he said his manager was on PTO and they were left with no one else to contact...I run a business...this is a joke. He could have called someone but then he would have to explain how he told me whatever needed to get the sale 3 weeks ago. They are dishonest and I look forward to switching to another carrier who will GLADLY take my 5 lines, and all future business needs I plan to have! Do NOT recommend!

Very disappointed that one of the salesman stated when I was doing a trade in, that I could get a…read morephone case and screen protector at no extra charge. I specifically asked him if I had to pay for it, he said no it comes with the phone. Now I got my new bill and $100 worth of charges for a phone case and accessories, now it is too late to return.

I've taken my phone here twice now for repairs. As well as my family repaired their phones here as…read morewell with great experiences. It's very fast. On time repair. Professional. And they communicate price up front which is competitive and usually is below other phone repair places! never had any issues with the repairs. I will continue using them as they are the best place around!

Most excellent. Communicative, prompt, explains with patient guidance, perfect workmanship. Will…read morerecommend and use again should the need arise. I went to the location on Coastal Boulevard next to the movie theater in Brooksville, FL

Had a great experience at this T-Mobile location. All the staff were professional, friendly, and…read morevery helpful when going over my upgrade options. They helped me find a better deal than going through Apple, which saved me money monthly! Huge shoutout to Steffi and Camila for being so knowledgeable, patient, and easy to talk to!! Very happy with the experience they provided and extremely excited about my new phone.

The service in this T-Mobile store 2001 Piazza Ave #135 WESLEY CHAPEL, FL 33543 is simply awful…read more The employees in this department are only interested in selling to people who come to their store to buy something. I placed an order online on 02/26/2026 and came to pick it up on 02/27/2016 in the morning. The system for issuing orders, was not working in this store. They said that catnt So I had to come to this store a second time, where one manager was talking on the phone, two others were serving one person, and another was busy with another family. After waiting for 20 minutes, I asked them to assign at least one employee to give me my paid order. They replied that everyone was busy and I had to wait until someone finished serving a customer. After that, I asked why they didn't respect me and my time. After all, my task was to pick up my order, and you had two managers working with one family. After that, I was accused of disrespecting the employees, even though at that moment an employee could have given me my order, but she preferred to chat instead of giving me my order. My order number 81636141892

The wait time is too long…read more....................... ..........................just to return equipment. Nothing positive about this experience

Title: Spectrum Fiber Went Down With No Warning, Ruined My Graduate Finals & Client Meeting, Then…read moreSupport Treated Me Like an Idiot I pay premium prices for Spectrum **FIBER**--you know, the service they brag is "ultra-reliable" and "virtually outage-proof." Well, today at exactly 11:00 AM the entire neighborhood's fiber internet and TV died. No advance notice, no alert, no nothing. Dead silence from Spectrum while I'm in the middle of: - A make-or-break remote client presentation for work - Proctoring and submitting my final exams for my postgraduate degree Both crashed mid-session. Clients watching my screen freeze, exam software timing out and locking me out--total catastrophe. After wasting almost an hour trying to figure out what happened, I finally reach customer service. Instead of any apology or urgency about restoring their supposedly superior fiber network, the rep's genius solution was: "Have you tried connecting your laptop to your phone's hotspot? Would you like me to explain how to do that?" I'm on **fiber** that I pay a fortune for, it's YOUR job to keep it running, and your answer is to push me onto my cellular data (and act like I've never heard of tethering)? The tone was dripping with condescension, zero empathy, and outright rude when I asked for an ETA on the fix. They literally told me "these things happen" and kept pushing the phone hotspot nonsense. Spectrum, you charge fiber prices but deliver dial-up reliability and customer service that belongs in 1995. You turned one of the most important day of my academic and professional year into a nightmare, then mocked me for your failure. I'm done. The second another fiber provider (or even Starlink) is available, I'm gone. You don't deserve a single customer who actually depends on the service they're paying for.

I can't recommend strongly enough to avoid doing business here, especially with Hadaasah. You might…read morethink it's a Verizon store. It is not. Hadaasah mislead me on nearly everything. It has taken more than 3 hours on the phone with Verizon to undo the damage. Steer clear of Hadaasah and this store.

Coudon't be more disappointed with the service received at this location. I've been a customer with…read moreVerizon for 25+ years and never experienced such a dishonest and rude experience where I truly felt taken advantage of. I went in to upgrade my iphone and with that there was a promotion for a "free watch". The manager of the store told me that I had to leave for about an hour and then come back and report my old watch stolen. I told my daughter this and she said to go home that sounded sketchy as she just did the same upgrade and promo as was not told to do that. Plus why should I even be turning in or reporting my old watch stolen when I am getting a new FREE watch without trade in. Afterwards I called back the store a few days later as I realized on my account it showed me PAYING for this watch. The same manager Mike that helped me said I'll have to call support for them to basically fix what he messed up. When I called support they confirmed there was NEVER any promo applied. I truly could not feel more disappointed and taken advantage of. I will be reconsidering even staying a Verizon customer moving forward.

So I got new equipment recently sent to my home and I needed to return the old equipment. I wish I…read morewas told that I could go to the UPS store right away because for two days in a row, these people want me to wait 40 minutes or more just to scan something and get a receipt. Talk about disorganization and wasting peoples times.. Guess they only care about making sales and new customers if they were smart, though they would get organized and have a section to drop stuff off and scan everything and be out. But common sense isn't too common anymore now is it

They usually are really slow due to maybe 1or 2 employees . But really kind and professional, just…read morebe prepared to wait a while