I'm writing this way loo late. Should have been done 3 years ago, however, the problem is ongoing…read more My wife and I and our daughter used sprint before T mobile bought them. Since that point we were charged random amounts on bills and got little help from customer service because they couldn't communicate between the two merging companies. We canceled our account (or thought we did) shortly after the merger. Much to our surprise, they kept sending bills, still random amounts. We tried several times by phone and at their stores to get this corrected to no avail. We even paid a few extra months thinking maybe that was for early termination. At some point, we gave up and now just have constant debt collectors after us, and since the account was in my wife's name, she has a mark on her credit, which is otherwise excellent. DO NOT USE THIS COMPANY. Bad customer service, poor billing practices, and to top it off, the coverage areas aren't even as good as Cricket.

Update: i called back and spoke to serveral different people including 3 supervisors. Still no…read moreresolution, guess i have to give at&t or Verizon a change..i heard their coverage is better anyways Omg everyone that i have spoken with have been extremely rude.. i pay my bill every month, but when there was a problem with my bill they were extremely rude!!! Ive talked to several different people and they wont do anything. Tammy a SUPPOSEDLY supervisor hung up on me because she wouldn't let me talk. They talk over u, and kept saying we are number one in customer service. I was supposed to have gotten 5 different call backs and i had to contact them EVERY time. If u want rude service, go elsewhere. Ive been dealing with the SAME issue for a month now and NO ONE can give a resolution.

My old phone wouldn't charge, the charging port wore out. Blazing fixed that and installed a new…read morebattery extending my cell phone's life. My wife had a great experience getting it fixed.

I may or may not sell my iPhone each year to buy the newest one. I've used Blazing Electronics…read moresince at least October of 2017. Actually it may have been 10 years or more by now. I couldn't recommend a company more than them. They have always been awesome and fair when I lock in a quote to sell my phone. They inspect it and the may counter offer at a lower price, if it doesn't match description that you listed it as, but I wouldn't expect them to do things any different. I know that I wouldn't want to buy a refurbished phone that wasn't checked for water damage or broken components. My check is mailed and in my hands within a week after inspection or accepting the counter offer. I can't think of anyone else who I would trust more than these guys. Thank You for all the years of Great Customer Service!

Mobile COMM is the best store I've ever worked with for repair, batteries, cases, all accessories…read moreand entertainment. All that you can think of. They always treat your phone as if it's their's. They work to give you the best deal that you can find in the city and they really do take care of their customers. Mobile COMM has been my one stop shop for over 5 years now. Even now that I live in New York City, I still make sure to come home and get my phone taken care of by them because I know that they have my back. Special thanks to all who work there, Daniel and Hamid!

These guys are the best! They saved me a lot of money by repairing my iPhone! They are courteous…read moreand professional and do not condescend to an older lady! They are fast and efficient! Twice they have saved my phone from the dust bin. My IT guy referred them to me and he was right!

Do not use Verizon as a phone plan. They are a bunch of manipulative liar who will tell you…read morewhatever you want to hear then go behind your back to charge you outrageous prices and there's "nothing they can do to fix it". It's horrendous that they are allowed to liar to their customers and have no consequences for their actions. And this is not the first time Verizon has tried to squeeze us of every penny we have. My family has fought withthem for months over money issues such as taking too much money out and not giving it back and now trying to charge $830 after they lied to our faces and said we wouldn't be charged. We will be taking our money elsewhere because we can no longer trust Verizon. It's disgusting how they can get away with this. I don't care how "good" of a phone service they are, this is unacceptable behavior.

We have been customers for almost 22 years. We bought a new iPhone 15 pro max during a free tablet…read morewith purchase of a phone promotion. I went into the store today to pick up the tablet, and they said the promotion is over and there is no possible way to give me the tablet. That's it, nothing.... Terrible customer service, they just lost a loyal customer.

As easy as making an appointment, going there, and having your phone repaired correctly the first…read moretime

Eden greeted me as I walked in, was very friendly. Promptly replaced my screen saver while I…read morewatched her skillful technique! What a pleasant experience! Great customer service still lives at CPR.

The service was unprofessional, and an employee named Doug deceived customers by switching me from…read morea standard service to a premium package so I could pay more. When I came to cancel the service, he was unwelcoming and tried to dismiss me. I have a low opinion of AT&T's service and support and address 11661 E Kellogg Dr Ste 101 Wichita, KS 67207 United States

I had an incredibly frustrating and dishonest experience with AT&T. Their employees called me four…read moretimes a day for over two weeks, constantly pushing me to switch to their wireless phone plan. Eventually, I spoke with a representative who emailed me a quote for 5 lines at $86/month. Based on that quote, I agreed and ported in all my lines. Once everything was set up, I was shocked to see that my actual bill was $246/month--nearly three times the quoted amount. I called multiple times trying to get this resolved, but AT&T refused to honor the $86 quote I had in writing. I immediately ported out as soon as I saw the $246 bill. Then I called to request a refund. An employee told me to wait 30 days until the next billing cycle and assured me that a note would be placed on my account so I could get a refund at that time. So I waited 30 days--even though all my lines were canceled, I still received a bill. When I called back after the 30 days, as instructed, they flat-out refused to refund me. AT&T used misleading sales tactics to get me to switch, failed to honor their written quote, and then strung me along for over a month only to deny a refund they had initially promised. I would never recommend this company to anyone. If you're thinking of switching, beware.

Angel helped me out above and beyond I was a very satisfied customer when I left. I had tried…read moremultiple stores and they weren't able to help. Thanks Angel

Other then one rude employee I have encountered so far this is the best AT&T i have ever…read moreexperienced. I have lived in quite a few states. I'm thankful that these guys are in town at this location because they treat you like a human being. Unlike the one by Walmart off of Kellogg and Greenwich where they are literally sitting around doing absolutely nothing but playing on their electronics no one else in the store but they still don't have time for paying customer when they walk in. So they end up treating you like trash and chasing you out! My husband and I came there after leaving this rock location because of inventory issues and those jerks had us running away from the store after they lied and were super super super rude! Thank God for decent people like these here at Rock and K96! Keep up the great customer service and work guys! Juan the manager as well as Nathan the salesman are great! Nathan is so incredibly informative and goes the extra mile to make sure you are satisfied! Very reputable people save one! Thanks for reading! Hope this helps!